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Introduction to
marketing
effectiveness
measurement.
(Econometrics)
Questions prompting effectiveness measurement
 Which elements of my marketing and media investment are working to drive
sales?
 What has been the financial Return on Investment of digital media versus
traditional mass media?
 Has our marketing spend reached the point of saturation?
 What is the impact on sales from holidays, public events and seasonal factors?
 How effective are price changes and promotions?
 What is the best way to allocate my marketing budget to increase sales?
The ideal situation
Spend X on
Activity Y
Sales increase
by Z
The problem: There are so many factors impacting
sales
Sales
The real problem is even bigger
Social Media
Engagement
Sales
…simply eye-balling historic media and sales data does not
provide answers 7
…media effectiveness modelling
(Econometrics) can help
A statistical technique used
to identify and quantify the
incremental contribution
made by marketing
investments on retail sales
Sales
Macro-
Economic
Factors
Distribution
Price
Seasonality
(Temp &
Periodic
effects)
Promotions/
Coupons/DM
Sponsorship
Paid Digital
Media (PPC,
Display)
Mass Media:
TV, Radio,
Print, OOH
8
…simple econometric sales equation
9
Sales = base + B1TV + B2Radio +
B3Digital + B4Outdoor
Estimate for sales generated
from non-marketing activity
Once we have determined the B weightings for each media variable, we can fit historic
sales data to a very high degree.
Weighting for TV Weighting for Radio
Weighting for Digital Weighting for Outdoor
-200
0
200
400
600
800
1000
1200
1400
1600
1800
Oct-2010
Nov-2010
Dec-2010
Jan-2011
Feb-2011
Mar-2011
Apr-2011
May-2011
Jun-2011
Jul-2011
Aug-2011
Sep-2011
Oct-2011
Nov-2011
Dec-2011
Jan-2012
Feb-2012
Mar-2012
Apr-2012
May-2012
Jun-2012
Jul-2012
Aug-2012
Sep-2012
Oct-2012
Nov-2012
Dec-2012
Jan-2013
Feb-2013
Mar-2013
Apr-2013
May-2013
Jun-2013
Jul-2013
Aug-2013
Sep-2013
Sales
Variance
Modelled Sales
Actual Sales
Forecast
Here we have causally linked each of the drivers to sales and developed an equation that allows us to map
historic sales. The closer the fit, the more accurate the model.
Accurately mapping sales with our model
Holding out 15%
ensure we can test for
predictive forecast
accuracy of the
modelling.
Key outputs from
Media Effectiveness Modelling
Total sales contribution from media
12
What have been the key sales drivers in the last year?
These have
performed best
in the last year
Returns by media channel (ROI per £1 spent)
Least efficient
channels
14
Revenue – Media Investment
Media Investment
ROI per
£1 Spent
Is my marketing starting to saturate?
168,000
168,500
169,000
169,500
170,000
170,500
171,000
171,500
172,000
172,500
173,000
£- £500,000 £1,000,000 £1,500,000 £2,000,000 £2,500,000 £3,000,000
AnnualSales
Annual Marketing Spend
Current Spend
Once media spending
saturates, we see a
diminishing returns
effect.
Note: we can assess marketing response to individual channels as well.
Answers to specific questions: Seasonality
Seasonality affects sales in a variety of different ways. It is why it is important for
the customer to quickly identify the key variables – and hence maximise the uplift
from marketing.
We can introduce seasonal variables
such as temperature, sunshine hours
and precipitation indices
(rain and snow), and even cases of
cold and flu to our models.
0
50
100
150
200
0
10
20
30
40
50
60
Dec
08
Mar
09
Jun
09
Sep
09
Nov
09
Feb
10
May
10
Aug
10
Nov
10
Temperature(°F)
Sales(000’s)
Min Temperature Sales
0.90
0.95
1.00
1.05
1.10
1.15
1.20
IndexofValueSales
Temperature °C
Sales by temperature
Sometimes these findings can allow
clients to pinpoint new times to
advertise for extra sales. In this
example there is a surprising
increase in the hottest period.
How can I reallocate my marketing budget to grow
sales?
£1.5M £1.5M
A full spend
optimisation can yield
between 3 - 8%
increase in sales.
Play out marketing What-if scenarios
1. Set marketing
budgets.
2. Set your
spend levels
across media
channels
3. Assess the
resultant
impact on sales
& profit
Case 1: Effectiveness for household cleaning product
Business Questions
1) To what extent has brand marketing driven sales and ROI?
2) Can we quantify the brand spill-over effect from parent brand (Y) spend on sub brand sales?
3) Does brand image attribute (Recommended by Doctors) impact upon brand sales?
Insight & Outcomes
 Overall marketing contributed to 32% of
total sales units
 TV and digital media (network display and
paid search) were the largest contributors?
 Doctors Recommendation drove 2% of
sales.
 Distribution was supported by additional
in-store features and display.
 Spend optimization led to increased
allocation for digital display media and TV.
Modelling the impact of media and key brand image factor on
sales
22
Case 2: Media effectiveness for Gamma toys
Business Questions
1) Gamma Playsets supported by substantial ATL activity leading up to Christmas, can we assess the ROMI
for this?
2) In addition, new store partners will help to increase distribution by 17%.
Insight & Outcomes
 Demand was highly seasonal and
concentrated to October, November and
December.
 Q4 sales were largely driven by expanded
retail store distribution and TV execution.
 Retail distribution and increased brand
awareness led to a sales uplift in Q1 the
following year.
Measuring ROI for Gamma playsets
23
Case 3: Effectiveness and spend saturation for a used
car dealership
Business Questions
 Increased spend in digital and offline channels without
media accountability?
 Can we spend more to increase sales units?
Insight & Outcomes
 Demand was seasonal and led by registration
plate changes.
 Competitive advertising has greater cut through.
 Upside potential to increase sales by spending
more was limited.
 Significant synergies between Network Digital
and Radio pointed to growth opportunities.
Media contribution to sales units Spend Saturation Analysis
 Bottom-Line Analytics is a full service consulting group focusing on
marketing effectiveness and brand performance analytics.
 Our experts have a total of over 100 years of direct experience in research,
insight and ROI measurement.
 We are dedicated to innovation in analytics and consumer insight.
 Everything we do is geared towards improving commercial performance.
About Us
26
Our client experience
Masood Akhtar
Managing Partner, (EMEA)
Bottom Line Analytics Global
E: ma@bottomlineanalytics.com
M: +44 7970 789 663
Skype: Masood.Akhtar97
bottomlineanalytics.com

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Marketing Econometrics Intro_BLA GLOBAL

  • 2.
  • 3. Questions prompting effectiveness measurement  Which elements of my marketing and media investment are working to drive sales?  What has been the financial Return on Investment of digital media versus traditional mass media?  Has our marketing spend reached the point of saturation?  What is the impact on sales from holidays, public events and seasonal factors?  How effective are price changes and promotions?  What is the best way to allocate my marketing budget to increase sales?
  • 4. The ideal situation Spend X on Activity Y Sales increase by Z
  • 5. The problem: There are so many factors impacting sales Sales
  • 6. The real problem is even bigger Social Media Engagement Sales
  • 7. …simply eye-balling historic media and sales data does not provide answers 7
  • 8. …media effectiveness modelling (Econometrics) can help A statistical technique used to identify and quantify the incremental contribution made by marketing investments on retail sales Sales Macro- Economic Factors Distribution Price Seasonality (Temp & Periodic effects) Promotions/ Coupons/DM Sponsorship Paid Digital Media (PPC, Display) Mass Media: TV, Radio, Print, OOH 8
  • 9. …simple econometric sales equation 9 Sales = base + B1TV + B2Radio + B3Digital + B4Outdoor Estimate for sales generated from non-marketing activity Once we have determined the B weightings for each media variable, we can fit historic sales data to a very high degree. Weighting for TV Weighting for Radio Weighting for Digital Weighting for Outdoor
  • 10. -200 0 200 400 600 800 1000 1200 1400 1600 1800 Oct-2010 Nov-2010 Dec-2010 Jan-2011 Feb-2011 Mar-2011 Apr-2011 May-2011 Jun-2011 Jul-2011 Aug-2011 Sep-2011 Oct-2011 Nov-2011 Dec-2011 Jan-2012 Feb-2012 Mar-2012 Apr-2012 May-2012 Jun-2012 Jul-2012 Aug-2012 Sep-2012 Oct-2012 Nov-2012 Dec-2012 Jan-2013 Feb-2013 Mar-2013 Apr-2013 May-2013 Jun-2013 Jul-2013 Aug-2013 Sep-2013 Sales Variance Modelled Sales Actual Sales Forecast Here we have causally linked each of the drivers to sales and developed an equation that allows us to map historic sales. The closer the fit, the more accurate the model. Accurately mapping sales with our model Holding out 15% ensure we can test for predictive forecast accuracy of the modelling.
  • 11. Key outputs from Media Effectiveness Modelling
  • 12. Total sales contribution from media 12
  • 13. What have been the key sales drivers in the last year? These have performed best in the last year
  • 14. Returns by media channel (ROI per £1 spent) Least efficient channels 14 Revenue – Media Investment Media Investment ROI per £1 Spent
  • 15. Is my marketing starting to saturate? 168,000 168,500 169,000 169,500 170,000 170,500 171,000 171,500 172,000 172,500 173,000 £- £500,000 £1,000,000 £1,500,000 £2,000,000 £2,500,000 £3,000,000 AnnualSales Annual Marketing Spend Current Spend Once media spending saturates, we see a diminishing returns effect. Note: we can assess marketing response to individual channels as well.
  • 16.
  • 17. Answers to specific questions: Seasonality Seasonality affects sales in a variety of different ways. It is why it is important for the customer to quickly identify the key variables – and hence maximise the uplift from marketing. We can introduce seasonal variables such as temperature, sunshine hours and precipitation indices (rain and snow), and even cases of cold and flu to our models. 0 50 100 150 200 0 10 20 30 40 50 60 Dec 08 Mar 09 Jun 09 Sep 09 Nov 09 Feb 10 May 10 Aug 10 Nov 10 Temperature(°F) Sales(000’s) Min Temperature Sales 0.90 0.95 1.00 1.05 1.10 1.15 1.20 IndexofValueSales Temperature °C Sales by temperature Sometimes these findings can allow clients to pinpoint new times to advertise for extra sales. In this example there is a surprising increase in the hottest period.
  • 18.
  • 19.
  • 20. How can I reallocate my marketing budget to grow sales? £1.5M £1.5M A full spend optimisation can yield between 3 - 8% increase in sales.
  • 21. Play out marketing What-if scenarios 1. Set marketing budgets. 2. Set your spend levels across media channels 3. Assess the resultant impact on sales & profit
  • 22. Case 1: Effectiveness for household cleaning product Business Questions 1) To what extent has brand marketing driven sales and ROI? 2) Can we quantify the brand spill-over effect from parent brand (Y) spend on sub brand sales? 3) Does brand image attribute (Recommended by Doctors) impact upon brand sales? Insight & Outcomes  Overall marketing contributed to 32% of total sales units  TV and digital media (network display and paid search) were the largest contributors?  Doctors Recommendation drove 2% of sales.  Distribution was supported by additional in-store features and display.  Spend optimization led to increased allocation for digital display media and TV. Modelling the impact of media and key brand image factor on sales 22
  • 23. Case 2: Media effectiveness for Gamma toys Business Questions 1) Gamma Playsets supported by substantial ATL activity leading up to Christmas, can we assess the ROMI for this? 2) In addition, new store partners will help to increase distribution by 17%. Insight & Outcomes  Demand was highly seasonal and concentrated to October, November and December.  Q4 sales were largely driven by expanded retail store distribution and TV execution.  Retail distribution and increased brand awareness led to a sales uplift in Q1 the following year. Measuring ROI for Gamma playsets 23
  • 24. Case 3: Effectiveness and spend saturation for a used car dealership Business Questions  Increased spend in digital and offline channels without media accountability?  Can we spend more to increase sales units? Insight & Outcomes  Demand was seasonal and led by registration plate changes.  Competitive advertising has greater cut through.  Upside potential to increase sales by spending more was limited.  Significant synergies between Network Digital and Radio pointed to growth opportunities. Media contribution to sales units Spend Saturation Analysis
  • 25.  Bottom-Line Analytics is a full service consulting group focusing on marketing effectiveness and brand performance analytics.  Our experts have a total of over 100 years of direct experience in research, insight and ROI measurement.  We are dedicated to innovation in analytics and consumer insight.  Everything we do is geared towards improving commercial performance. About Us
  • 27. Masood Akhtar Managing Partner, (EMEA) Bottom Line Analytics Global E: ma@bottomlineanalytics.com M: +44 7970 789 663 Skype: Masood.Akhtar97 bottomlineanalytics.com