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Marketer, Brand Thyself!
    GREAT INDIAN MARKETING SUMMIT
    3 December, 2010.




                                    Photo Courtesy Rama V, Flickr
Friday 3 December 2010
In the land of 1 billion people...
                   DOING        LEADING          THINKING

                                                 CXO


                             Middle Management


              Junior Execs                        ???




                                                    Courtesy: Kacey, Flickr
                                                    Renaissance Chambara




Friday 3 December 2010
Defining Your
    Brand


                         SYMBOLS

                              HEROES
                                   RITUALS
                                         VALUES
                                                  PRACTICES




SOURCE: GEERT HOFSTEDE
Friday 3 December 2010
What facets can we show?

                                                            DESIRED
                                                            MESSAGE
                 PASSION      PERFECTION    PUBLIC
                                           INTEREST
                                                                   PROCESSES, BEST
                                                  ENTRY-LEVEL
                                                                 PRACTICES, METRICS,
                                                     EXECS
                                                                     CREATION

                                                                 OPINIONS, FORWARD-
                                                    MIDDLE
                                                                LOOKING STATEMENTS,
                                                  MANAGEMENT
                         PROFITABLE                              HR ISSUES, ORG VIEWS

                                                                    VISION FOR THE
                                                    C-SUITE
                                                                INDUSTRY, FRAMEWORKS,
                                                  CONTENDERS
                                                                     POLICY ISSUES




Friday 3 December 2010
Creating your marketing program

                                                                                                                    Media       Influencer
                                                                                                       Awareness
                                                                                                                   Relations     Relations
                                                       Government
                                        Analysts                      Friends &
                                                                       Family
                         Employees
                                                                                     Other
                                                                                   Customers
         Journalists                                                                                                     Thought
                                                                                                                                      Collateral   Online
                                                                                                                        Leadership
                                                   Buyer                                       Sales
    Consumer
     Guides



                                                                                       Trade
            Consulting                                                              Associations
            Companies

                                                                          Expert
                              Buying
                                                                          Users
                             Advisors
                                           Academics       Bloggers




                                     Sample Marketing Ecosystem
                Source: No Money Marketing, by Jessie Paul, Tata McGraw-Hill, 2009

Friday 3 December 2010
Go-to-market strategy

        AWARENESS                     EVENTS, AWARDS, COMMUNITY (ONLINE+OFFLINE)



            MEDIA                   QUOTES IN INDUSTRY STORIES, PROFILES, OP-ED, BLOGS


       INFLUENCER        HAVE A SHORTLIST OF 3 DREAM JOBS/FIRMS. MEET POTENTIAL JOB-GIVERS THERE.
        RELATIONS                     CREATE A CAREER ADVISORY PANEL OF MENTORS


         THOUGHT          PERSONAL BLOG, LEADERSHIP ROLE IN INDUSTRY ASSOCIATIONS, ARTICLES ON
        LEADERSHIP                    COMPANY SITE/NEWSLETTER, BOOK, CITATIONS


                         LINKEDIN PROFILE 100% COMPLETE, PDF RESUME, PROFESSIONAL PHOTO, WEBSITE,
       COLLATERAL
                                             YOUTUBE VIDEO, SLIDESHARE DECKS


           ONLINE               CRISP - COHERENT, RELEVANT, INTERACTIVE, SIMPLE, PERVASIVE



Friday 3 December 2010
What does success look like?

    Acknowledged expert in that field

    Known by name not by org title

    Personal reputation = > company reputation




Friday 3 December 2010
Avoiding the mines

      Drive a written, well-defined communications policy

      Avoid mainline publications initially, and stay with niche
      publications (avoid perception that you are hogging PR
      bandwidth)

      Do not circulate coverage received within the organization
      (to avoid the perception of immodesty)

      Politely but firmly move ghosting requests to co-author
      requests (unless ghosting was part of your job definition)

      Create brand maps for other senior execs too
Friday 3 December 2010
About Us
       ✤   Paul Writer is an advisory firm that helps define your marketing,     Paul Writer is founded by Jessie Paul,
           branding and communications strategy.
                                                                               considered an expert in brand
       ✤   We provide frameworks, processes, expert support, and creative      internationalization and frugal
           insights to enable you to translate who you are into a cohesive     marketing. In 2009, Jessie published No
           marketing plan.                                                     Money Marketing, Tata McGraw-Hill’s
                                                                               fastest selling professional book on
       ✤   Paul Writer brings expertise on marketing innovations across the
                                                                               marketing.
           spectrum of offline and online to reposition and communicate brand
           values in a frugal, yet effective manner.
                                                                               As Chief Marketing Officer of Wipro’s IT
                                                                               business and as Global Brand Manager at
       ✤   Services offered are                                                Infosys, she has been recognized for her
            ✤    Marketing Strategy Design                                     contribution towards putting the Indian
            ✤    Validation & Advisory Services
                                                                               IT industry on the global map.

                                                                               With over 15 years in services marketing,
       ✤   Our clients include:                                                including a stint with Ogilvy & Mather,
            ✤    Ramco Systems                                                 Jessie has been named one of the most
            ✤    Aujas Networks                                                influential business women in India. She
            ✤    Allied Digital Services Ltd.                                  runs a popular blog on marketing and
                                                                               was India’s first CMO on Twitter.
            ✤    Venkataramanan Associates
            ✤    NIIT Technologies
            ✤    IDS Softwares
Friday 3 December 2010
Thank You




         Writer: n A person entrusted with managing a tea
         or coffee estate including the marketing and
         operational management. A trusted advisor of the
         estate owner. Origin: Colonial English.


         Paul Writer: n A trusted advisor to brand
         owners.


                         West African symbol or adinkra for “help me
                         and let me help you”




Friday 3 December 2010

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Marketer, Brand Thyself!

  • 1. Marketer, Brand Thyself! GREAT INDIAN MARKETING SUMMIT 3 December, 2010. Photo Courtesy Rama V, Flickr Friday 3 December 2010
  • 2. In the land of 1 billion people... DOING LEADING THINKING CXO Middle Management Junior Execs ??? Courtesy: Kacey, Flickr Renaissance Chambara Friday 3 December 2010
  • 3. Defining Your Brand SYMBOLS HEROES RITUALS VALUES PRACTICES SOURCE: GEERT HOFSTEDE Friday 3 December 2010
  • 4. What facets can we show? DESIRED MESSAGE PASSION PERFECTION PUBLIC INTEREST PROCESSES, BEST ENTRY-LEVEL PRACTICES, METRICS, EXECS CREATION OPINIONS, FORWARD- MIDDLE LOOKING STATEMENTS, MANAGEMENT PROFITABLE HR ISSUES, ORG VIEWS VISION FOR THE C-SUITE INDUSTRY, FRAMEWORKS, CONTENDERS POLICY ISSUES Friday 3 December 2010
  • 5. Creating your marketing program Media Influencer Awareness Relations Relations Government Analysts Friends & Family Employees Other Customers Journalists Thought Collateral Online Leadership Buyer Sales Consumer Guides Trade Consulting Associations Companies Expert Buying Users Advisors Academics Bloggers Sample Marketing Ecosystem Source: No Money Marketing, by Jessie Paul, Tata McGraw-Hill, 2009 Friday 3 December 2010
  • 6. Go-to-market strategy AWARENESS EVENTS, AWARDS, COMMUNITY (ONLINE+OFFLINE) MEDIA QUOTES IN INDUSTRY STORIES, PROFILES, OP-ED, BLOGS INFLUENCER HAVE A SHORTLIST OF 3 DREAM JOBS/FIRMS. MEET POTENTIAL JOB-GIVERS THERE. RELATIONS CREATE A CAREER ADVISORY PANEL OF MENTORS THOUGHT PERSONAL BLOG, LEADERSHIP ROLE IN INDUSTRY ASSOCIATIONS, ARTICLES ON LEADERSHIP COMPANY SITE/NEWSLETTER, BOOK, CITATIONS LINKEDIN PROFILE 100% COMPLETE, PDF RESUME, PROFESSIONAL PHOTO, WEBSITE, COLLATERAL YOUTUBE VIDEO, SLIDESHARE DECKS ONLINE CRISP - COHERENT, RELEVANT, INTERACTIVE, SIMPLE, PERVASIVE Friday 3 December 2010
  • 7. What does success look like? Acknowledged expert in that field Known by name not by org title Personal reputation = > company reputation Friday 3 December 2010
  • 8. Avoiding the mines Drive a written, well-defined communications policy Avoid mainline publications initially, and stay with niche publications (avoid perception that you are hogging PR bandwidth) Do not circulate coverage received within the organization (to avoid the perception of immodesty) Politely but firmly move ghosting requests to co-author requests (unless ghosting was part of your job definition) Create brand maps for other senior execs too Friday 3 December 2010
  • 9. About Us ✤ Paul Writer is an advisory firm that helps define your marketing, Paul Writer is founded by Jessie Paul, branding and communications strategy. considered an expert in brand ✤ We provide frameworks, processes, expert support, and creative internationalization and frugal insights to enable you to translate who you are into a cohesive marketing. In 2009, Jessie published No marketing plan. Money Marketing, Tata McGraw-Hill’s fastest selling professional book on ✤ Paul Writer brings expertise on marketing innovations across the marketing. spectrum of offline and online to reposition and communicate brand values in a frugal, yet effective manner. As Chief Marketing Officer of Wipro’s IT business and as Global Brand Manager at ✤ Services offered are Infosys, she has been recognized for her ✤ Marketing Strategy Design contribution towards putting the Indian ✤ Validation & Advisory Services IT industry on the global map. With over 15 years in services marketing, ✤ Our clients include: including a stint with Ogilvy & Mather, ✤ Ramco Systems Jessie has been named one of the most ✤ Aujas Networks influential business women in India. She ✤ Allied Digital Services Ltd. runs a popular blog on marketing and was India’s first CMO on Twitter. ✤ Venkataramanan Associates ✤ NIIT Technologies ✤ IDS Softwares Friday 3 December 2010
  • 10. Thank You Writer: n A person entrusted with managing a tea or coffee estate including the marketing and operational management. A trusted advisor of the estate owner. Origin: Colonial English. Paul Writer: n A trusted advisor to brand owners. West African symbol or adinkra for “help me and let me help you” Friday 3 December 2010