How a professional should go about building their brand, at various points in their career. Also why they need to do so. Presentation by Jessie Paul, CEO, Paul Writer made to the team at Ontrac on April 17, 2011
The document describes a student's double page spread project where they experimented with layouts and designs. It lists the software used like PowerPoint, Photoshop and Windows Movie Maker. Feedback was received from the public on different draft designs, with some finding them dull, messy or not eye catching. The goal was to create engaging spreads to grab attention for an advertisement.
Note: These are slides only. The recording is also available on Slideshare at: https://www.slideshare.net/Altimeter/the-rise-of-digital-influence-with-brian-solis-13017768
Digital Influence is one of the hottest trends in social media, yet is largely misunderstood.
This webinar, expanding upon Brian's recent report, will discuss in greater detail what digital influence is and how businesses can leverage it to their advantage.
How does influence spread online? How does it cause effect? What are the possible outcomes, and how can they be measured? Brian will answer these questions and others, as well as discuss a clear Action Plan to help businesses capitalize on Digital Influence.
Brian's report, The Rise of Digital Influence, is available on the Altimeter Group website at: altimetergroup.com/research/reports/the-rise-of-digital-influence.
Contagious rounds up the landmark events, movements and socio-economic shifts that have shaped the last year. Buy a beautiful physical copy now: bit.ly/printMoCo
The document discusses several movements and events that shaped 2012:
1) The London 2012 Olympics united nations and promoted social media engagement, with over 9.9 million tweets and 260,000 Instagram photos shared.
2) President Obama won re-election through an effective social media campaign, having established an early lead on platforms like Facebook and Twitter.
3) Crowdfunding platforms like Kickstarter empowered creators, with projects like a video game raising over $6.2 million from online backers. However, legal issues around patents and expectations remain for crowdfunding.
4) The self-published Fifty Shades of Grey book series found major success through online fan communities and e-book
DELIVERING ON THE BRAND PROMISE: Using social media as a communication tacticSusan Stewart
This discussion paper was developed to explain the medium and persuade senior leadership to embrace social media as a communication tactic. It includes briefs on a number of social media sites.
Sections of the presentation have been removed for confidentiality reasons.
How a professional should go about building their brand, at various points in their career. Also why they need to do so. Presentation by Jessie Paul, CEO, Paul Writer made to the team at Ontrac on April 17, 2011
The document describes a student's double page spread project where they experimented with layouts and designs. It lists the software used like PowerPoint, Photoshop and Windows Movie Maker. Feedback was received from the public on different draft designs, with some finding them dull, messy or not eye catching. The goal was to create engaging spreads to grab attention for an advertisement.
Note: These are slides only. The recording is also available on Slideshare at: https://www.slideshare.net/Altimeter/the-rise-of-digital-influence-with-brian-solis-13017768
Digital Influence is one of the hottest trends in social media, yet is largely misunderstood.
This webinar, expanding upon Brian's recent report, will discuss in greater detail what digital influence is and how businesses can leverage it to their advantage.
How does influence spread online? How does it cause effect? What are the possible outcomes, and how can they be measured? Brian will answer these questions and others, as well as discuss a clear Action Plan to help businesses capitalize on Digital Influence.
Brian's report, The Rise of Digital Influence, is available on the Altimeter Group website at: altimetergroup.com/research/reports/the-rise-of-digital-influence.
Contagious rounds up the landmark events, movements and socio-economic shifts that have shaped the last year. Buy a beautiful physical copy now: bit.ly/printMoCo
The document discusses several movements and events that shaped 2012:
1) The London 2012 Olympics united nations and promoted social media engagement, with over 9.9 million tweets and 260,000 Instagram photos shared.
2) President Obama won re-election through an effective social media campaign, having established an early lead on platforms like Facebook and Twitter.
3) Crowdfunding platforms like Kickstarter empowered creators, with projects like a video game raising over $6.2 million from online backers. However, legal issues around patents and expectations remain for crowdfunding.
4) The self-published Fifty Shades of Grey book series found major success through online fan communities and e-book
DELIVERING ON THE BRAND PROMISE: Using social media as a communication tacticSusan Stewart
This discussion paper was developed to explain the medium and persuade senior leadership to embrace social media as a communication tactic. It includes briefs on a number of social media sites.
Sections of the presentation have been removed for confidentiality reasons.
The document discusses how social media research can provide insights into customer needs and conversations to help businesses better serve customers. It outlines several social media research techniques including active web listening to harvest online conversations, private online communities to engage with customers for product development and feedback, and online tools like forums, surveys and video reviews for qualitative research. The purpose is to connect market research expertise with new technologies to gain a deeper understanding of customers.
The Cisco Social Journey Continues: From Operations to Intelligence & Innov...LaSandra Brill
The document discusses Cisco's social media strategy and journey. It outlines Cisco's shift from traditional one-way communication to more collaborative two-way engagement. It also describes Cisco's goals of building communities rather than just websites, joining conversations beyond its domain, and establishing relationships rather than just sponsoring events.
The document outlines Zara's marketing communication plan to connect with consumers in the US and China markets over the next year. The plan includes tactics like an internal website, new store promotions, turnover promotions, a design competition, and a personal shopper program. The overall goals are to increase Zara's market share and sales in these regions by 5% and 10% respectively by fostering stronger connections with customers. The budget and timeline for this plan is one year.
Björn Edlund discusses the importance of societal competence for business leaders and sustainability. He asks if leadership is ready to interact with stakeholders and understand how public opinion is formed. Edlund also questions if leaders can assess non-technical risk and are trained to manage issues through assertiveness and compromise. He notes that companies are vulnerable in the public sphere and must frame debates around delivering customer and societal value. Edlund proposes developing societal competence through helping leaders understand reputational vulnerabilities, preparing them for stakeholder engagement, and training them in assertive yet compromising issue management.
CareMentors is a proposed online peer mentoring service and social community for people with type 2 diabetes. The design explores how a structured mentoring program and Health Mentoring Community could provide support. Key elements include an online platform for mentors and patients to connect through discussion boards, personalized mentor matching, and a mentor training program. User testing of initial wireframes will help refine the concept further. The goal is to establish a scalable model that can be adapted for other health conditions while meeting individual community needs.
Jessie Paul on Frugal Marketing at INC GrowCoPaul Writer
Presented by Jessie Paul at INC India's GrowCo Summit in Bangalore on July 30, 2011.
Structured approach to building a frugal brand plan spanning legacy and new media.
This document summarizes a presentation about social media business adoption and trends. It discusses how technology has empowered individuals to influence others as citizen marketers and activists. It also explains how the consumer decision journey has evolved and what this means for marketers. Marketers now must adapt to both opportunities and risks in social media by creating sustained engagement with audiences beyond just campaigns. Companies are organizing social media efforts by building strategies aligned with business goals and taking cross-functional approaches. They are using social media for listening, responding to customers, reputation management, loyalty, sales, CSR, product improvement, value creation, trial increases, advocacy, and education.
An overview of the different approaches for under capacity and at capacity businesses, together witha broad spectrum service overview of Blue Oyster Business Growth and its associates.
The document discusses the benefits of meditation for reducing stress and anxiety. Regular meditation practice can help calm the mind and body by lowering heart rate and blood pressure. Studies have shown that meditating for just 10-20 minutes per day can have significant positive impacts on both mental and physical health over time.
This document discusses how communities of interest and social networks have changed how people make decisions. It notes that decision making is now networked, with people relying on social media and online communities. It then discusses how brands can identify relevant communities, their influencers and access points. The rest of the document provides advice on developing a cross-channel marketing plan to engage communities over time through various owned and unowned channels to build advocacy, loyalty and other key performance indicators.
Social Media Metrics and ROI: mUmBRELLA and TCO Social Media TCO
What is the value of my brand’s social media presence? This presentation will demonstrate the steps required to measure the return on your investment- including setting objectives and what you should be aiming for with a social media presence. This session will also explore Measurement on Facebook and other social media sites. Bringing terms like ’virality,” “Reach”, “Talking about vs Engaged Users" into plain language; what they mean for your brand and benchmarks to aim for.
The document discusses how design and branding can be used for organizational development and social impact. It provides examples of organizations that use design thinking and branding to address social and environmental problems. The framework explains how to develop a brand strategy using brand ingredients like mission, values and personality to create distinction, add value and connect with people. The key is developing a unified system of brand touchpoints across different channels to increase awareness and build brand equity. An exercise guides participants to create a brand brief by defining who they are, who needs to know, why others should care and how they will communicate their brand.
Reputation & Public Affairs: inseparable bedfellows? Steffen Moller
1. The document discusses reputation drivers and the importance of authenticity and alignment between brand and reputation. It notes a common "authenticity gap" where what companies say does not match audiences' actual experiences.
2. When discussing reputation management in Brussels, the document outlines three potential scenarios and emphasizes the importance of understanding audiences, having integrated communications, and providing solutions rather than just communicating policy.
3. The final sections provide 10 principles and 10 ideas for effective reputation management, focusing on speaking to audiences' emotions and values rather than just facts, mobilizing existing networks, and addressing reputational issues proactively rather than reactively.
The document discusses the future of insight delivery for marketing. It notes that insights will need to be delivered in real-time to keep up with constantly evolving consumer behavior and always-on engagement. Agencies will need to adopt a federated approach to insights that brings together both quantitative and qualitative data from various sources to tell meaningful brand narratives. This will require contextualizing insights around key business questions and human truths. The document provides an example of how Right Intel delivers insights for Kellogg by focusing on specific client needs, curating a mix of relevant content, and sharing knowledge internally in a continual process.
Corporate reputation and risk management: mUmBRELLA and TCO Social Media TCO
This document provides an overview of TCO's Social Media Academy program on corporate reputation and risk management. It discusses the importance of reputation management and risk mitigation on social media. It outlines TCO's proprietary tools and experience in social listening, crisis management, and strengthening corporate reputation. The document also summarizes a workshop on developing a risk assessment process, crisis response plan, and strategies for addressing issues and influencing perceptions on social media.
The document discusses the need for strategic social business planning to address organizational challenges from social media use. It defines social business planning as transforming an organization by bridging external and internal engagement for shared stakeholder value. The key is creating value through stakeholder collaboration, process improvement, and product innovation both internally for employees and externally for customers. Building a social business requires focusing on people, processes, and platforms to drive cultural transformation across the entire organization from communications to human resources. The path involves internal and external alignment through training, collaboration, and developing social enterprise and brand programs.
Al Shah's powerpoint presentation from the June 27 webinar from People Management magazine – People power: Sourcing brilliant ideas using social media.
Watch the webinar on demand at http://webinars.peoplemanagement.co.uk/
The document discusses the importance of a social influence program for social businesses. It explains that such a program can cost-effectively deliver scale and increase credibility, engagement, reach, and action while mitigating risk. It outlines the key principles of influence programs, including that influencers exist inside and outside an organization, there are different types of influencers that can help reach different goals, and influence is relative rather than just popularity. It also stresses the importance of human analysis over just tools and scores.
The document discusses how social media research can provide insights into customer needs and conversations to help businesses better serve customers. It outlines several social media research techniques including active web listening to harvest online conversations, private online communities to engage with customers for product development and feedback, and online tools like forums, surveys and video reviews for qualitative research. The purpose is to connect market research expertise with new technologies to gain a deeper understanding of customers.
The Cisco Social Journey Continues: From Operations to Intelligence & Innov...LaSandra Brill
The document discusses Cisco's social media strategy and journey. It outlines Cisco's shift from traditional one-way communication to more collaborative two-way engagement. It also describes Cisco's goals of building communities rather than just websites, joining conversations beyond its domain, and establishing relationships rather than just sponsoring events.
The document outlines Zara's marketing communication plan to connect with consumers in the US and China markets over the next year. The plan includes tactics like an internal website, new store promotions, turnover promotions, a design competition, and a personal shopper program. The overall goals are to increase Zara's market share and sales in these regions by 5% and 10% respectively by fostering stronger connections with customers. The budget and timeline for this plan is one year.
Björn Edlund discusses the importance of societal competence for business leaders and sustainability. He asks if leadership is ready to interact with stakeholders and understand how public opinion is formed. Edlund also questions if leaders can assess non-technical risk and are trained to manage issues through assertiveness and compromise. He notes that companies are vulnerable in the public sphere and must frame debates around delivering customer and societal value. Edlund proposes developing societal competence through helping leaders understand reputational vulnerabilities, preparing them for stakeholder engagement, and training them in assertive yet compromising issue management.
CareMentors is a proposed online peer mentoring service and social community for people with type 2 diabetes. The design explores how a structured mentoring program and Health Mentoring Community could provide support. Key elements include an online platform for mentors and patients to connect through discussion boards, personalized mentor matching, and a mentor training program. User testing of initial wireframes will help refine the concept further. The goal is to establish a scalable model that can be adapted for other health conditions while meeting individual community needs.
Jessie Paul on Frugal Marketing at INC GrowCoPaul Writer
Presented by Jessie Paul at INC India's GrowCo Summit in Bangalore on July 30, 2011.
Structured approach to building a frugal brand plan spanning legacy and new media.
This document summarizes a presentation about social media business adoption and trends. It discusses how technology has empowered individuals to influence others as citizen marketers and activists. It also explains how the consumer decision journey has evolved and what this means for marketers. Marketers now must adapt to both opportunities and risks in social media by creating sustained engagement with audiences beyond just campaigns. Companies are organizing social media efforts by building strategies aligned with business goals and taking cross-functional approaches. They are using social media for listening, responding to customers, reputation management, loyalty, sales, CSR, product improvement, value creation, trial increases, advocacy, and education.
An overview of the different approaches for under capacity and at capacity businesses, together witha broad spectrum service overview of Blue Oyster Business Growth and its associates.
The document discusses the benefits of meditation for reducing stress and anxiety. Regular meditation practice can help calm the mind and body by lowering heart rate and blood pressure. Studies have shown that meditating for just 10-20 minutes per day can have significant positive impacts on both mental and physical health over time.
This document discusses how communities of interest and social networks have changed how people make decisions. It notes that decision making is now networked, with people relying on social media and online communities. It then discusses how brands can identify relevant communities, their influencers and access points. The rest of the document provides advice on developing a cross-channel marketing plan to engage communities over time through various owned and unowned channels to build advocacy, loyalty and other key performance indicators.
Social Media Metrics and ROI: mUmBRELLA and TCO Social Media TCO
What is the value of my brand’s social media presence? This presentation will demonstrate the steps required to measure the return on your investment- including setting objectives and what you should be aiming for with a social media presence. This session will also explore Measurement on Facebook and other social media sites. Bringing terms like ’virality,” “Reach”, “Talking about vs Engaged Users" into plain language; what they mean for your brand and benchmarks to aim for.
The document discusses how design and branding can be used for organizational development and social impact. It provides examples of organizations that use design thinking and branding to address social and environmental problems. The framework explains how to develop a brand strategy using brand ingredients like mission, values and personality to create distinction, add value and connect with people. The key is developing a unified system of brand touchpoints across different channels to increase awareness and build brand equity. An exercise guides participants to create a brand brief by defining who they are, who needs to know, why others should care and how they will communicate their brand.
Reputation & Public Affairs: inseparable bedfellows? Steffen Moller
1. The document discusses reputation drivers and the importance of authenticity and alignment between brand and reputation. It notes a common "authenticity gap" where what companies say does not match audiences' actual experiences.
2. When discussing reputation management in Brussels, the document outlines three potential scenarios and emphasizes the importance of understanding audiences, having integrated communications, and providing solutions rather than just communicating policy.
3. The final sections provide 10 principles and 10 ideas for effective reputation management, focusing on speaking to audiences' emotions and values rather than just facts, mobilizing existing networks, and addressing reputational issues proactively rather than reactively.
The document discusses the future of insight delivery for marketing. It notes that insights will need to be delivered in real-time to keep up with constantly evolving consumer behavior and always-on engagement. Agencies will need to adopt a federated approach to insights that brings together both quantitative and qualitative data from various sources to tell meaningful brand narratives. This will require contextualizing insights around key business questions and human truths. The document provides an example of how Right Intel delivers insights for Kellogg by focusing on specific client needs, curating a mix of relevant content, and sharing knowledge internally in a continual process.
Corporate reputation and risk management: mUmBRELLA and TCO Social Media TCO
This document provides an overview of TCO's Social Media Academy program on corporate reputation and risk management. It discusses the importance of reputation management and risk mitigation on social media. It outlines TCO's proprietary tools and experience in social listening, crisis management, and strengthening corporate reputation. The document also summarizes a workshop on developing a risk assessment process, crisis response plan, and strategies for addressing issues and influencing perceptions on social media.
The document discusses the need for strategic social business planning to address organizational challenges from social media use. It defines social business planning as transforming an organization by bridging external and internal engagement for shared stakeholder value. The key is creating value through stakeholder collaboration, process improvement, and product innovation both internally for employees and externally for customers. Building a social business requires focusing on people, processes, and platforms to drive cultural transformation across the entire organization from communications to human resources. The path involves internal and external alignment through training, collaboration, and developing social enterprise and brand programs.
Al Shah's powerpoint presentation from the June 27 webinar from People Management magazine – People power: Sourcing brilliant ideas using social media.
Watch the webinar on demand at http://webinars.peoplemanagement.co.uk/
The document discusses the importance of a social influence program for social businesses. It explains that such a program can cost-effectively deliver scale and increase credibility, engagement, reach, and action while mitigating risk. It outlines the key principles of influence programs, including that influencers exist inside and outside an organization, there are different types of influencers that can help reach different goals, and influence is relative rather than just popularity. It also stresses the importance of human analysis over just tools and scores.
The document discusses thought leadership marketing. It defines thought leadership as individuals or organizations recognized as deeply understanding their industry and customer needs. Thought leadership has become important because customers now control the buying process and look for organizations that provide unique insights. The benefits of thought leadership marketing include improving competitive positioning, differentiation, and impacting business outcomes. Effective thought leadership involves identifying a niche, creating compelling content, partnering with others, and disseminating content through various channels.
Building Brand Awareness in a digital world - 18th March 2013Precedent
The document discusses building brand awareness in the digital world. It examines how brands can grab attention in an environment where people are exposed to thousands of marketing messages daily. It emphasizes the importance of understanding what triggers attention, such as appealing to emotions, relevance and uniqueness. The document also outlines research methods that can be used to develop customer personas and roadmaps to help guide brand strategies.
Innovation Reading Club - Social Responsibility. A global reflection about CSRgradiant
The document summarizes a book on corporate social responsibility (CSR) from 20 different perspectives in essays. It discusses CSR as a business management strategy for long term success and uprightness. The goals of CSR include increasing market share, economic profits, and productivity through building a fair reputation and social relationships. The main actors discussed are academics, businessmen, politicians, and tools for CSR include collaborative working environments, cost reduction, and building brand differentiation.
This document discusses the importance of social customer service. It makes four main points: 1) Consumer influence has shifted to social media; 2) The rules of engagement have changed in the new social media sphere; 3) Listening to customers on social media is essential; 4) Social customer service programs require measurable goals around revenue, costs, engagement, and customer satisfaction. Effective social customer service means handling customer issues proactively on social media before they escalate.
Everyone is not an influencer - there are 3 types of members of the community. Learn how to define this, prep your message and amplify the reach of your Influencer Marketing Campaigns. Ideal read for Brand Owners and Influencers and Bloggers.
Paul Writer Can Help Fix Your B2B Customer Acquisition Paul Writer
The Customer Acquisition journey is a critical part of business. We can figure out if it is optimal and suggest ways to make it more efficient through a combination of process improvement, content and omni-channel campaigns.
The document discusses customer experience (CX) and outlines three major areas to focus on: outreach, hooks, and optimize. It defines CX as the combination of these three areas (CX = C + H + O). It also provides definitions for CX and customer behavior, discusses the changing media ecosystem and customer segments in India, and outlines key steps to improve CX, including understanding customer needs and tracking customer behavior.
Customer experience oracle by Ajay KelkarPaul Writer
This document discusses how marketing is changing to focus more on customer experience and data-driven personalization. It notes that customer expectations have changed and they want personalized, easy interactions across channels. It emphasizes that data will rival brand equity in importance if used to improve the customer experience. Finally, it discusses how to embed analytics in a company, the need for analysts to tell stories with data, and lessons learned around transforming marketing approaches.
This document provides an overview of modern marketing capabilities and strategies. It discusses how marketers can now track individual consumer preferences and customize offerings. It also describes the wide variety of available communication channels and tools to listen to customers. The document outlines elements of an effective marketing plan, including messaging, media, promotions, and events. It distinguishes between paid, earned, and owned media and notes the importance of both company-generated and user-generated content. Finally, it suggests integrating reputation metrics like community contribution, sentiment, and engagement with traditional brand health metrics.
This document provides an overview of content strategy for marketing success. It discusses that content strategy should have:
1) A long-term customer-focused vision.
2) A strong calling card like the website.
3) A customized content process for different contexts.
4) A focus on architecture over writing to ensure useful, enjoyable content that tells the company's story well.
5) Evaluation of strategy based on measurable outcomes.
It then provides an example case study of how Yorke Communications helped B2B company Wolken Software strengthen its marketing through strategic content creation like blog posts, an eBook, and event marketing.
The document discusses how marketers can leverage technology in their roles. It outlines various technologies that marketers can use internally like data analytics and customer relationship management tools as well as external technologies for social media, mobile, and programmatic advertising. It also provides examples of the services that Paul Writer, a marketing advisory and services firm, offers to clients which include marketing programs, community management, and custom publishing.
Customer Experience by Cirque du SoleilPaul Writer
The document discusses India's emerging cloud economy and its role in digital transformation. It notes that cloud technologies are helping large enterprises in India reduce costs and improve processes, while also supporting growth and job creation among small and medium enterprises. The cloud is seen as enabling digital initiatives like Digital India, financial inclusion, e-governance and smart citizen services. Other sections discuss trends in India's multiplex industry like consolidation, growth potential from increased screens, and strategies to increase customer engagement and revenue through a "digital first" approach.
Account Based Marketing 2.0: An Integrated Approach to Growth & InnovationPaul Writer
The document discusses account-based marketing (ABM) and provides an overview of an ABM presentation. It defines ABM as treating individual accounts as individual markets and focusing on relationships, reputation, and tailored programs rather than just revenue. It also discusses the benefits of ABM for customers and sales teams, and provides examples of ABM strategies, implementation approaches, and how ABM relates to an organization's overall marketing strategy.
Engaging IT Decision Makers with ContentPaul Writer
This document discusses how buyer behavior and the buying process is constantly evolving, with buyers being more informed and demanding. It notes that research shows what motivates the expanding "IT committee" of decision makers, which now includes more roles beyond just IT. This means marketers need an integrated approach, including using professional social networks like LinkedIn, which can provide content marketing solutions to effectively engage this diverse group through targeted advertising, content, and analytics tools. These solutions allow accessing the right professional audiences and exceeding marketing objectives.
Marketing Priorities for the Connected EconomyPaul Writer
The document discusses various topics but does not provide enough contextual information to generate an accurate 3 sentence summary. The document contains only bullet points and special characters without any other details.
Social Selling: Masterclass by Apurva ChamariaPaul Writer
The document discusses social selling and provides tips for implementing an effective social selling strategy. It outlines the 6 elements of social selling: understanding social platforms and creating a persona, publishing quality content, identifying prospects, listening to topics that interest prospects, approaching prospects, and engaging and nurturing relationships. It provides examples of how companies like IBM and HCL have successfully used social selling. The document also includes specific best practices and templates for activities within each element, such as writing customized LinkedIn invitations and finding conversation triggers to continue engaging prospects.
This document discusses how cognitive commerce helps an organization gather insights from customer data to improve their marketing and sales. It collects data through analytics tools on their websites to understand customer behavior patterns and trends. It then uses these insights to personalize communications and target customers through different channels like search and display advertising. The goal is to increase conversion rates and reduce dropouts by delivering tailored experiences. Cognitive commerce has allowed them to better understand customer needs and build communications sent at the right time through the preferred mode of the customer. This improves the customer experience through automated agents and contextual targeting across different stages of the purchase process.
This document discusses cognitive commerce and how cognitive systems can help enterprises become cognitive businesses. It describes three generations of cognitive systems with increasing abilities to understand the world through sensing and interaction, reason using hypotheses and arguments, and learn from experts and data. The document also provides examples of how cognitive capabilities can power an intelligent, personalized, omnichannel customer experience across different touchpoints from web to mobile to in-store.
Cognitive Commerce by Jessie Paul, CEO, Paul WriterPaul Writer
The document discusses how cognitive commerce can use social and customer data to help personalize and optimize a company's products, pricing, placement, and positioning. It explains that social data can help individualize products for customers, recommend additional items, and determine custom pricing and bundling offers. Integrating different customer data sources, like social platforms, purchase history, and location data, allows companies to gain more insights into customer preferences and send personalized messages, offers, and service levels. The document advocates for moving from siloed and manual processes to fully integrated and automated systems that allow real-time data flows to improve the customer experience across digital and physical channels.
The document discusses how companies can use dynamic marketing strategies and social data to personalize the customer experience across different channels. It suggests that companies can individualize products, pricing, placement, and positioning based on a customer's profile, usage data, preference data, and affinity information from social platforms. The document outlines a process for integration from no integration to full seamless and real-time integration of customer data and recommendations across digital, out-of-home, in-home, and sensory channels to improve personalization.
This document discusses maximizing marketing opportunities through an integrated omni-channel approach. It notes that the number of mobile devices now exceeds the global population. It presents a diagram showing how customer interactions can move between digital and offline channels, with the goal of delivering the right product offer at the right time through the most appropriate channel. The integrated approach aims to personalize customer experiences across multiple touchpoints.
This document discusses maximizing marketing opportunities in a digital world. It presents a marketing model with five stages: awareness, intent, relevance, influence, and preference. It argues that understanding consumer intent through data and segmentation can improve relevance and drive larger profit pools. Influencing consumers requires contributing valuable content on social channels. Overall, the key is using data and content to differentiate your brand, gain monopolistic interest among consumers, and test their willingness to pay a premium.
The document provides information about Yorke Communications, a digital and content marketing agency. It discusses Yorke's services such as content creation, social media management, and design. It also notes that Yorke has over 120 customers and a team of writers, designers, and digital marketing specialists. The document highlights that Yorke helps customers generate better business leads and ROI through quality, relevant content delivered through best practices. It also summarizes comments from Yorke's CEO about the importance of content marketing and its ability to generate leads and build brands.
REMARKETING: ENGAGING YOUR CONSUMERS ONCE AGAIN by Jessie PaulPaul Writer
This document discusses remarketing strategies to re-engage consumers. It suggests using social data to individualize product recommendations, offers, pricing, and placements. Retargeting consumers on different channels with new customized messages based on their behaviors can help drive purchases in a proactive rather than reactive way. An integrated approach across digital and physical channels with automated and contextual messages is recommended to provide a seamless customer experience based on profiles combining usage, preference and social data. Key takeaways are to add value through various consumer data elements, treat individuals customized rather than generically, ensure automation is contextual rather than automatic, and establish full integration of processes.
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Discover timeless style with the 2022 Vintage Roman Numerals Men's Ring. Crafted from premium stainless steel, this 6mm wide ring embodies elegance and durability. Perfect as a gift, it seamlessly blends classic Roman numeral detailing with modern sophistication, making it an ideal accessory for any occasion.
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Part 2 Deep Dive: Navigating the 2024 Slowdownjeffkluth1
Introduction
The global retail industry has weathered numerous storms, with the financial crisis of 2008 serving as a poignant reminder of the sector's resilience and adaptability. However, as we navigate the complex landscape of 2024, retailers face a unique set of challenges that demand innovative strategies and a fundamental shift in mindset. This white paper contrasts the impact of the 2008 recession on the retail sector with the current headwinds retailers are grappling with, while offering a comprehensive roadmap for success in this new paradigm.
Industrial Tech SW: Category Renewal and CreationChristian Dahlen
Every industrial revolution has created a new set of categories and a new set of players.
Multiple new technologies have emerged, but Samsara and C3.ai are only two companies which have gone public so far.
Manufacturing startups constitute the largest pipeline share of unicorns and IPO candidates in the SF Bay Area, and software startups dominate in Germany.
IMPACT Silver is a pure silver zinc producer with over $260 million in revenue since 2008 and a large 100% owned 210km Mexico land package - 2024 catalysts includes new 14% grade zinc Plomosas mine and 20,000m of fully funded exploration drilling.
Digital Marketing with a Focus on Sustainabilitysssourabhsharma
Digital Marketing best practices including influencer marketing, content creators, and omnichannel marketing for Sustainable Brands at the Sustainable Cosmetics Summit 2024 in New York
The APCO Geopolitical Radar - Q3 2024 The Global Operating Environment for Bu...APCO
The Radar reflects input from APCO’s teams located around the world. It distils a host of interconnected events and trends into insights to inform operational and strategic decisions. Issues covered in this edition include:
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Brian Fitzsimmons on the Business Strategy and Content Flywheel of Barstool S...Neil Horowitz
On episode 272 of the Digital and Social Media Sports Podcast, Neil chatted with Brian Fitzsimmons, Director of Licensing and Business Development for Barstool Sports.
What follows is a collection of snippets from the podcast. To hear the full interview and more, check out the podcast on all podcast platforms and at www.dsmsports.net
Top 10 Free Accounting and Bookkeeping Apps for Small BusinessesYourLegal Accounting
Maintaining a proper record of your money is important for any business whether it is small or large. It helps you stay one step ahead in the financial race and be aware of your earnings and any tax obligations.
However, managing finances without an entire accounting staff can be challenging for small businesses.
Accounting apps can help with that! They resemble your private money manager.
They organize all of your transactions automatically as soon as you link them to your corporate bank account. Additionally, they are compatible with your phone, allowing you to monitor your finances from anywhere. Cool, right?
Thus, we’ll be looking at several fantastic accounting apps in this blog that will help you develop your business and save time.
NIMA2024 | De toegevoegde waarde van DEI en ESG in campagnes | Nathalie Lam |...BBPMedia1
Nathalie zal delen hoe DEI en ESG een fundamentele rol kunnen spelen in je merkstrategie en je de juiste aansluiting kan creëren met je doelgroep. Door middel van voorbeelden en simpele handvatten toont ze hoe dit in jouw organisatie toegepast kan worden.
Top mailing list providers in the USA.pptxJeremyPeirce1
Discover the top mailing list providers in the USA, offering targeted lists, segmentation, and analytics to optimize your marketing campaigns and drive engagement.
Anny Serafina Love - Letter of Recommendation by Kellen Harkins, MS.AnnySerafinaLove
This letter, written by Kellen Harkins, Course Director at Full Sail University, commends Anny Love's exemplary performance in the Video Sharing Platforms class. It highlights her dedication, willingness to challenge herself, and exceptional skills in production, editing, and marketing across various video platforms like YouTube, TikTok, and Instagram.
Best practices for project execution and deliveryCLIVE MINCHIN
A select set of project management best practices to keep your project on-track, on-cost and aligned to scope. Many firms have don't have the necessary skills, diligence, methods and oversight of their projects; this leads to slippage, higher costs and longer timeframes. Often firms have a history of projects that simply failed to move the needle. These best practices will help your firm avoid these pitfalls but they require fortitude to apply.
How are Lilac French Bulldogs Beauty Charming the World and Capturing Hearts....Lacey Max
“After being the most listed dog breed in the United States for 31
years in a row, the Labrador Retriever has dropped to second place
in the American Kennel Club's annual survey of the country's most
popular canines. The French Bulldog is the new top dog in the
United States as of 2022. The stylish puppy has ascended the
rankings in rapid time despite having health concerns and limited
color choices.”
How are Lilac French Bulldogs Beauty Charming the World and Capturing Hearts....
Marketer, Brand Thyself!
1. Marketer, Brand Thyself!
GREAT INDIAN MARKETING SUMMIT
3 December, 2010.
Photo Courtesy Rama V, Flickr
Friday 3 December 2010
2. In the land of 1 billion people...
DOING LEADING THINKING
CXO
Middle Management
Junior Execs ???
Courtesy: Kacey, Flickr
Renaissance Chambara
Friday 3 December 2010
3. Defining Your
Brand
SYMBOLS
HEROES
RITUALS
VALUES
PRACTICES
SOURCE: GEERT HOFSTEDE
Friday 3 December 2010
4. What facets can we show?
DESIRED
MESSAGE
PASSION PERFECTION PUBLIC
INTEREST
PROCESSES, BEST
ENTRY-LEVEL
PRACTICES, METRICS,
EXECS
CREATION
OPINIONS, FORWARD-
MIDDLE
LOOKING STATEMENTS,
MANAGEMENT
PROFITABLE HR ISSUES, ORG VIEWS
VISION FOR THE
C-SUITE
INDUSTRY, FRAMEWORKS,
CONTENDERS
POLICY ISSUES
Friday 3 December 2010
5. Creating your marketing program
Media Influencer
Awareness
Relations Relations
Government
Analysts Friends &
Family
Employees
Other
Customers
Journalists Thought
Collateral Online
Leadership
Buyer Sales
Consumer
Guides
Trade
Consulting Associations
Companies
Expert
Buying
Users
Advisors
Academics Bloggers
Sample Marketing Ecosystem
Source: No Money Marketing, by Jessie Paul, Tata McGraw-Hill, 2009
Friday 3 December 2010
6. Go-to-market strategy
AWARENESS EVENTS, AWARDS, COMMUNITY (ONLINE+OFFLINE)
MEDIA QUOTES IN INDUSTRY STORIES, PROFILES, OP-ED, BLOGS
INFLUENCER HAVE A SHORTLIST OF 3 DREAM JOBS/FIRMS. MEET POTENTIAL JOB-GIVERS THERE.
RELATIONS CREATE A CAREER ADVISORY PANEL OF MENTORS
THOUGHT PERSONAL BLOG, LEADERSHIP ROLE IN INDUSTRY ASSOCIATIONS, ARTICLES ON
LEADERSHIP COMPANY SITE/NEWSLETTER, BOOK, CITATIONS
LINKEDIN PROFILE 100% COMPLETE, PDF RESUME, PROFESSIONAL PHOTO, WEBSITE,
COLLATERAL
YOUTUBE VIDEO, SLIDESHARE DECKS
ONLINE CRISP - COHERENT, RELEVANT, INTERACTIVE, SIMPLE, PERVASIVE
Friday 3 December 2010
7. What does success look like?
Acknowledged expert in that field
Known by name not by org title
Personal reputation = > company reputation
Friday 3 December 2010
8. Avoiding the mines
Drive a written, well-defined communications policy
Avoid mainline publications initially, and stay with niche
publications (avoid perception that you are hogging PR
bandwidth)
Do not circulate coverage received within the organization
(to avoid the perception of immodesty)
Politely but firmly move ghosting requests to co-author
requests (unless ghosting was part of your job definition)
Create brand maps for other senior execs too
Friday 3 December 2010
9. About Us
✤ Paul Writer is an advisory firm that helps define your marketing, Paul Writer is founded by Jessie Paul,
branding and communications strategy.
considered an expert in brand
✤ We provide frameworks, processes, expert support, and creative internationalization and frugal
insights to enable you to translate who you are into a cohesive marketing. In 2009, Jessie published No
marketing plan. Money Marketing, Tata McGraw-Hill’s
fastest selling professional book on
✤ Paul Writer brings expertise on marketing innovations across the
marketing.
spectrum of offline and online to reposition and communicate brand
values in a frugal, yet effective manner.
As Chief Marketing Officer of Wipro’s IT
business and as Global Brand Manager at
✤ Services offered are Infosys, she has been recognized for her
✤ Marketing Strategy Design contribution towards putting the Indian
✤ Validation & Advisory Services
IT industry on the global map.
With over 15 years in services marketing,
✤ Our clients include: including a stint with Ogilvy & Mather,
✤ Ramco Systems Jessie has been named one of the most
✤ Aujas Networks influential business women in India. She
✤ Allied Digital Services Ltd. runs a popular blog on marketing and
was India’s first CMO on Twitter.
✤ Venkataramanan Associates
✤ NIIT Technologies
✤ IDS Softwares
Friday 3 December 2010
10. Thank You
Writer: n A person entrusted with managing a tea
or coffee estate including the marketing and
operational management. A trusted advisor of the
estate owner. Origin: Colonial English.
Paul Writer: n A trusted advisor to brand
owners.
West African symbol or adinkra for “help me
and let me help you”
Friday 3 December 2010