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Address: Oakleigh VIC | Mobile: 0413 830 239 | Email: msgoldstone@yahoo.com.au | LinkedIn
MARK GOLDSTONE
+ CAREERPROFILE
20+ years in the proficient management of business-critical logistical operations is founded on a resourceful, adaptable
and highly knowledgeable skillset. As a hands-on, award-winning leader of broad-ranging distribution and warehousing
operations, who believes in collaboration, renegotiation and innovation, business objectives, regulatory specifications and
customer expectations have consistently been met, and often exceeded. This includes a highly technical, forward-thinking
approach where industry-leading logistics frameworks including 3PL are used to significantly advance logistical
operations, complemented by auditory accreditations and robust stakeholder frameworks and agreements.
+ KEY SKILLS
 Regulatory governance – Coordination of multifaceted distribution in compliance with stringent industry standards
(e.g. major financial institutions), founded on ISO-accredited, SLA-based practices.
 Procedural developments incl. 3PL – Consistent sourcing of 3PL and other logistics models to rationalise and
revamp operations, from introducing consolidated picking and vertical carousel technologies that augmented
turnaround times, to implementing reverse logistics systems that minimised labour inefficiencies.
 Industry-leading approach – Committed to stamping the organisation as an industry pioneer across all logistical
aspects, from establishing union-approved EBAs to attain warehouse employee satisfaction, to conducting high-level
competitor analysis to knowledgeably renegotiate freight supplier agreements.
 Commercially-oriented – The business’s financial objectives are continually factored in and sustained, even when
accommodating dynamic customer needs where extra work shifts and freight schedules are pivotal – also driven to
continually review and reassess practices and procedures to reduce costs where feasible.
 Effective communications – A proactive, collaborative leadership style is used across all types of communications,
whether boosting staff morale during a particularly busy period, or reporting to senior executives on business
analytics and forecasts.
 Major reforms & upgrades – Frequently handpicked to oversee major organisational reforms, including multi-site
consolidations and globally-aligned ERP system upgrades – insightfully minimising labour downtime and contractual
terminations during these significant overhauls.
+ CAREERSUMMARY
DATES POSITION ORGANISATION
Apr 2008 to Present National Logistics Manager Giesecke & Devrient
Mar 1996 to Nov 2007 National Operations Manager Dentsply Australia
Apr 1990 to Feb 1996 National Logistics Manager Draeger Australia Pty Ltd
1994 to 1996 Assistant Operations Manager
David Jones
1990 to 1994 Business Analyst & Supply Chain Coordinator
Further detail on roles prior to 1996 can be provided on request

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+ EMPLOYMENTHISTORY
National Logistics Manager, Giesecke & Devrient Apr 2008 toPresent
Managed nationwide logistics for this high-security supply chain operation, governed by stringent security and privacy
regulatory standards, ensuring on-time, efficient and safe delivery of products for a range of high-profile corporate
customers including CBA, MasterCard and Virgin.
Responsibilities
 Managing well-resourced logistics team, including subcontractors and external freight transporters.
 Significantly contributing to the upgrading of supply chain and logistics strategy and protocol.
 Monitoring and advancing warehousing and distribution procedures to augment efficiency and safety.
 Complying with various legislative standards including national institutions and industry regulators.
 Engaging with multidisciplinary stakeholders including customers and suppliers in the chain suppl.
 Methodically monitoring and resetting financial and performance targets including SLAs and KPIs.
Achievements
 Expedited logistical practices & processes, from introducing high-tech warehouse systems to minimise stock-outs
and aged stock issues, to initiating 3PL to thwart labour inefficiencies due to reverse logistics and misaligned stock
(stock access turnaround fell from 20 to 5 mins), to implementing consolidated picking technology that reduced
average work order completions from 3-4 to 1 hour every twelve orders.
 Cut secure freight costs by $250K pa, conducting competitor analysis and renegotiating transport and other third-
party supplier agreements to stamp organisation as a resourceful, trusted market leader.
 Eliminated LTIs & attracted industry praise, advancing safety procedures including traffic management plans and
training in equipment usage that gained high commendation from OH&S regulator Worksafe.
 Mitigated SLA-based financial penalties, introducing easy-to-use milestone monitoring systems such as state-of-
the-art traffic light technology that ensured all daily logistical targets were achieved.
 Effectively integrated multi-site operations, shutting down one site and transferring its stock, equipment and
contractual records to another main site without any downtime; correspondingly formulating a business continuity
‘warm site’ policy that guaranteed less than 24 hours production recovery time.
 Ensured all logistical needs were met, proficiently planning for demanding, mass issuance periods including
ramping up shiftwork and realigning logistical schedules and protocol to accommodate stringent deadlines, from
iPhone product releases for Optus and Vodafone, to Myki cards involving 1,800+ POS outlets for PTV, as well as new,
security-conscious banking technologies for ANZ and MasterCard.
National Operations Manager, Dentsply Australia Mar 1996to Nov 2007
Oversaw nationwide operations for this major dental provider; supervising warehousing and distribution personnel to
uphold safe, proficient and cost-effective output, sustaining positive relationships with multidisciplinary stakeholders
including end customers, and reviewing practices and procedures to ensure highly-regulated, commercially-optimised
business logistics.

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Responsibilities
 Maintaining efficient supply chain operations, including advancing practices and procedures.
 Managing 3PL warehousing and ensuring full auditory and regulatory compliance.
 Overseeing well-resourced logistics team, including subcontractors and external freight transporters.
 Ensuring personal development opportunities for team members, aligned with business objectives.
 Monitoring and maintaining legally-binding contracts and other formal documentation.
 Engaging with international operations including NZ and USA, to ensure synergised approach.
Achievements
 Boosted monthly service levels by 25%, sustained freight costs during 7%+ pa volume growth, & reduced
debtor days from 62 to 51, overhauling distribution procedures including introducing vertical carousels and pick
scanning, and renegotiating air freight and small package contracts to reduce order turnarounds from 4 to 1 day, and
initiating self-generated invoicing technology to minimise labour inefficiencies.
 Obliterated ‘stock-out kings’ reputation & reduced write-offs by $200K+ pa, including developing purchasing
regulations in collaboration with main manufacturers with integrated market needs analysis and sales forecasts to
enable advanced, intuitive stock ordering, to initiating shelf-life protocol that ensured stock expiry dates were
accurately monitored and restrained.
 Mitigated financial risks during major reforms, efficiently implementing a globally-aligned ERP system, and
relocating distribution and warehousing operations within single-weekend timeframes, and consolidating distribution
infrastructure from 4 to 1 warehouse sites without any customer contracts lost.
 Aligned logistics protocol with international standards, from complying with laboratory storage regulations after
acquisition of a NZ entity, to expanding cool room capacity and corresponding shelf life policy to allow for market-
critical US imports, under the watchful attention of the Therapeutic Goods Administration.
 Pioneered industry-advancing terms & regulations, including negotiating an EBA for union-aligned warehouse
employees that averted any strike actions, to ascertaining an ISO 9002 quality accreditation.
+ EDUCATION,CERTIFICATIONS& PROFESSIONALDEVELOPMENT
Certificate in Management and Business Development, North Carolina University, USA
Certificate Ill in Transport and Distribution, Kangan TAFE
Certificate IV in Transport and Distribution, Kangan TAFE
Leadership and Management, Australian Institute of Management
Control of Drugs in the Workplace
Dangerous Goods Handling
+ COMPUTER/TECHNICALSKILLS
 BPCS & Pronto (ERP software)
 Microsoft Office suite

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+ AWARDS /ACHIEVEMENTS& PROFESSIONALMEMBERSHIPS
 Employee of the Year, Dentsply Australia, 2006
 Member of Australian Logistics Association
Professional references available upon request.