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Standards to Improve the Quality of Care - Marie Kehoe O'Sullivan, HIQA
The document presents the key themes and initiatives discussed at the Socrates Conference on June 8, 2013, led by Marie Kehoe O'Sullivan, focusing on standards and quality improvement in healthcare. It emphasizes the importance of patient safety initiatives, leadership in healthcare, and the need for effective standards to enhance quality and safety. Collaboration among various stakeholders and ongoing education in quality improvement methodologies are highlighted as essential for achieving better and safer healthcare outcomes.
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Standards to Improve the Quality of Care - Marie Kehoe O'Sullivan, HIQA
- 1. Standards to Improvethe Quality of Care Socrates Conference June 8, 2013 Marie Kehoe O’Sullivan Director of Safety and Quality Improvement
- 2. Directorates in HIQA Safetyand Quality Improvement Regulation Health Information Health Technology Assessment
- 3. Functions Setting Standards inhealth and social care Promoting capacity and capability Driving patient safety initiatives Supporting a culture of patient safety Sharing the learning from the Authority Developing Guidance to Standards
- 4. Focus of today’spresentation Promoting capacity and capability – through intensive training programme on Quality Improvement Science Driving patient safety initiatives – action learning component of education – focus for 2013 Medication Reconciliation Development of Standards and Guidance
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- 6. Role of Standards Itis a key driver in quality and safety Acts as an impetus to recognise good practice and address poor performance Do NOT improve quality in and of themselves Responsive Regulation Ensures that only fit providers/professionals are providing services, care and support Should be fair, proportionate, risk-based and objective
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- 9. THE GOAL OFTHE PROGRAMME High Reliability Healthcare
- 10. Systems and processesare only as good as the people who work within them
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- 12. National Standards forBetter Safer Healthcare Quality Dimensions: • Person-Centred Care and Support • Effective Care and Support • Safe Care and Support • Better Health and Well-being
- 13. National Standards forBetter Safer Healthcare Delivering the Quality Dimensions – delivering improvements within the dimensions depends on capability and capacity in four key areas: • Leadership, Governance and Management • Workforce • Use of Resources • Use of Information
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- 16. Opportunities for WorkingTogether – The How Regular engagement and information sharing Involvement and consultation on the development of new activities Informing required guidance Open door for discussions on improving quality and safety Provide education, awareness and training on QI methodologies Promote national QI initiatives
- 17. Opportunities for WorkingTogether – The Who Clinical Engagement as a priority Link with all professional colleges Link with unions Meetings with CMO, CNO, Pharmacist, Ambulance and allied health professionals Ongoing relationship with frontline staff and middle management on Patient Safety and Quality initiatives
- 18. “Quality is neveran accident. It is always the result of high intention, sincere effort, intelligent direction and skilful execution. It represents the wise choice of many alternatives. . . Quality also marks the search for an ideal after necessity has been satisfied and mere usefulness achieved.” William A. Foster, 1917-1945