Taylor Performance Solutions is announcing changes to reduce expenses and go paperless, including moving to a virtual office model by June 2011 and a new 800 phone number. They are also highlighting new and updated training programs being offered, such as presentation skills, business writing, sales negotiation, and leadership development workshops. All programs are customizable and many are now offered as webinars.

1. Taylor Performance Solutions, Inc.
Product and Service Update For Immediate Release
Taylor Performance Solutions, Inc. Updates
Dear Linda,
As you know, usually we send one newsletter per quarter. However, there are so
many exciting changes to announce from Taylor Performance Solutions that we are
sending this special newsletter.
Go Green - Go Virtual - Reduce Expenses - New Phone # (800) 610-8170
The first important detail we need to announce is our goal for green! (And our goal
to reduce expenses so we can mai ntain our current fees through 2011.)As fees
from our suppliers went up last year, we were challenged in maintaining our fee
structure for our clients. So, this year we continue to initiate cost cutting
initiatives. One important initiative is to go totally virtual which will save on
administrative costs, gas, etc. By June 1, 2011, this process will be complete.
Already, we have implemented a VOIP and a new 800#. In addition, by May 31,
2011, we will no longer rent an office in Melvill e and all of our consultants will be
working virtually from professional home offices. W e are very happy to say this
change will enable us to increase productivit y and control more expenses. Our new
mailing address is at the bottom of this email.
Do You Guys Offer That Type of Training? (Secti on Three Below)
I also added a new column to our newsletter, which highlights new programs or
recently updated programs so all of our clients and colleagues can be aware of the
full range of solutions we offer and how we offer them. Thanks to a discussion I
had with a long time client last month, we plan to keep this information available
and updated for you in our monthly newsletter.
Presentation Skills for Speaking i n Public (Section Four Below)
This edition also includes information on our popular quarterl y public w orkshop we offer
called Presentation Skills for Speaking to Groups. This is a great opportunity for you or one of
your employees to enhance ability and confidence when speaking to groups. We limit this class
to 6 people so you can be sure that you will get the maximum value from your investment in
professional development.
Thank you for being part of the TAYLOR community. W e look forward to
providing you with the solutions you need.

2. Regards,
Linda Berke
P - (800) 610-8170
F - (866) 610- 0581
linda@taylorperformance.com
Section Two
Upcoming Speaking Engagement - Improve Your Negotiation Skills
On March 16, I am speaking at the IABC-Long Island (www.iabc-li.com monthly
li.com)
professional development/networking meeting.
The topic is Professional Negotiations: Strategies and Skills for a Win Win-Win
Outcome. If you are int erested in polishing your negotiation skills or meeting a
interested
new group of professionals to network with (or both), click here for
more information IABC Long Island Monthly Meeting
Section Three - Do You G uys Offer That Training?
Guys
One of my long time clients and I were debriefing after the completion of a
program and I noticed she had brochures on her desk from another training
company for business writing public workshops. W hen I asked about it, she said
that many of their employees needed development in this area.
I felt as if I hadn't done my job because we offer business writing. And,
't
we specialize in customizing the program to employees' positions. Generally, if you
have 6 or more people who need to attend, it is a less expensive -
higher quality option. W hen I told her that we off er the same program, only better -
When offer
she said, "I didn't know you guys did that." I thought, 'Shame on me for not
keeping my clients up to date'. So, here is a short list of the variety of w ork we
work
did last year in case these are topics you feel may benefit your you or your
our
team.
Outplacement Servi ces
In the first half of 2010, we updated and enhanced our Outpl acement Ser vices.
Outplacement vices
W e now have a terrific one day program called "Next Step Career Workshop" that
has been consistently been receiving rave reviews from participants. During the
highly interactive workshop, we focus on resume writing, cover letters, interviewing
skills and networking techniques.

3. Feedback from one client was that our workshop increased productivity in the
plant while the downsizing was occurring. Morale was up because
the employees really felt that the company was helping them during their
career transition.
W e also offer individual packages for terminated employees and you don't have to
pay for services you don't use. Services include resume writing, interview
coaching, salary negotiation, job search techniques and discounts on online skill
development programs offered through TAYLOR Performance Online Learning.
Customer Service
Skill development modules such as Responding to Complaints, Delivering
Difficult Messages, Creating Loyal Customers, Professional Email
Correspondence are not limited to classroom delivery anymore. W e now offer
these as interactive webinars which are a less expensive approach to developing
the customer service and communication skills of your team.
Sales
Since our programs are highly customized, our sales programs are always being
updated and enhanced. One of the modules that went through a major overhaul
was the Sales Negotiations module. This interactive program is designed to help
your sales people avoid leaving money on the table and achieve a W in -W in
outcome. It is a critical competency for any sales person who needs to come to
agreement with prospects/clients on contracts, proposals, etc.
Leadershi p and Talent Management
One of our biggest successes this year was in the development of an HR
Recruiting Tool Kit for one of our clients. The tool kit includes how to:
 Write a job posting
 Review resumes
 Make the initial phone screen interview
 Conduct effective face to face interviews
 Check references
 Make the offer
 Identify alternative approaches to finding candidates.
W e designed the tool kit and a "Certification" training program for Line Managers
to attend. Once they complete the certification training, they receive the tool kit
for future use.
Some other fun topics for our sessions this past year were:
Dealing with Difficult People

4.  Managing and Motivating Challenging Employees
 Inspirational Leadership
 Leading High Performing Teams
 Communication Styles
 Reducing Conflict in Teams
As mentioned earlier, we will continue to keep you updated in our regular
quarterl y newsletter. Also,in the next two months, we will be updating our
web site to reflect these changes. In the meantime, if you are curious,
please don't hesitate to call and ask, "Do you guys do this?"
Section Four - Quarterly Presentation Skills for Speaking to Groups
Don't miss this chance to polish your presentation skills
and finally overcome those nerves. 100% of the
participants in our Presentation Skills Workshops
improve their skills and increase their confidence. We
limit the class to 6 people so you get the attention you
deserve. For only $475.00, this is an opportunity
you don't want to miss.
Click Here to Register Today - Presentation Skills
Workshop
Taylor Performance Solutions, Inc.
Linda Berke, President
8 Oak Street E, 1G
Farmingdale, NY 11735
linda@taylorperformance.com
www.taylorperformance.com
Save 20% - This discount is good for anyone who references this newsletter
when registering for our online programs at TAYLOR Online Learning Center.
Offer Expires: April 30, 2011
To receive the discount, do not register online, please call us at (800) 610-8170, extension 1.