This document is a resume for Hollie Tran highlighting her objective, general information, education, experience, skills, and references. She has years of experience in customer service and hospitality and is currently working as a Student Services Officer and Receptionist at Perth Institute of Business and Technology while also previously working as a Customer Service Attendant at a cafe and patisserie. Her skills include strong communication, customer service, collaboration, and the ability to work under pressure in fast-paced environments.
The best person for the job doesn’t always get the interview – it’s the person with the best resume. This session is integral to your future career success.
Slides da palestra sobre serviços da Amazon e Hands On realizado na Superlogica Labs no dia 04/01/2017
Link com os códigos e exemplos: https://github.com/msfidelis/AulaAWS-Superlogica/
The best person for the job doesn’t always get the interview – it’s the person with the best resume. This session is integral to your future career success.
Slides da palestra sobre serviços da Amazon e Hands On realizado na Superlogica Labs no dia 04/01/2017
Link com os códigos e exemplos: https://github.com/msfidelis/AulaAWS-Superlogica/
1. HOLLIE TRAN
08 6279 1117
04 689 68 216
hollie.tran@yahoo.com.au
Objective
A passionate and enthusiastic individual with a
desire to provide an exceptional customer
experience. Self-motivated and results driven.
Looking for new opportunity to enhance skills and
knowledge.
GENERAL INFORMATION
PERSONAL STATEMENT
Highly knowledgeable and skilled customer service
attendant with years of experience in hospitality,
customer support and marketing area. Provide
excellent communication and interpersonal. Great
attention to details. Capable in doing both Admin
and front counter duties.
Bubbly, bright, self-motivated and enthusiastic
personality with “can-do” attitude.
Always aim to strengthen relationship and build
customer loyalty and create value through
excellence.
Language
INTERESTS
English Music
Vietnamese Arts
Student
Activities
Education
2012 – 2013: Bachelor of Business – major: Accounting
Edith Cowan University
Graduated: November 2013
2010 – 2011: Diploma of Hotel Management
Perth Instituteof Business and Technology
Graduated: September 2011
Feb – Sept 2010: Certificate IV University Foundation Program
Perth Instituteof Business and Technology
Graduated: September 2010
Experience
September 2013 – Present: Perth Institute of Business and Technology
Student Services Officer – Reception and Liaison
July 2013 – September 2013: Aroma Café – Edith Cowan University
Customer Service Attendant
March 2012 – June 2013: KL Patisserie and Café – Kingsley Shopping Centre, WA
Customer Service Attendant/Barista/Kitchenhand
Skills
Communication, Listening and Interpersonal skills
Exceptional customer service; ensuringcustomers arecentral consideration of
all decisions.
Strong collaboration with clients and co-workers to promote success
Ability to work under pressure in fast-paced environment
Strong work ethics
Flexible and adaptable
Willing to learn – have “can-do attitude”
Positively persuade and influence customer’s interest.
