A set of slides I developed for a job interview in 2013. Subject was problems encountered during a business change project. I looked at 6 key areas and added some solutions. Title slide has been updated from the original version.
John Kotter is a renowned expert in leadership and change management. He was a professor at Harvard Business School and is now Chief Innovation Officer at Kotter International. Kotter authored the international bestseller "Leading Change" which outlined an 8-step process for leading successful organizational transformations. The 8 steps include creating urgency, forming a powerful coalition, creating a vision, communicating the vision, removing obstacles, creating short-term wins, building on the change, and anchoring changes in the corporate culture. Kotter is considered the top leadership expert based on a survey by Business Week magazine in 2001.
How Change Management Makes Your Projects Strongertholtz11
IT Projects involve changes in technology, business processes and people/organizations. As a project or program manager, you know that the "people/organizations" aspect can be the most challenging to manage. This presentation introduces a framework for change management: what it is, how it enables project success, the skills, knowledge and resources to do it properly, and where it fits in project/program methodology phases.
For more information about change management, please see www.tbointl.com
Transforming Business Operations: Our Name is Our Mission
TBO International, with offices in Houston and San Antonio, is recognized as a firm that consistently helps improve organizational performance through our expertise, objectivity and partnering. Our success is measured by achieving our client's business targets, whether performance, economic or behavioral.
Kotter's 8-Step Change Model outlines an 8-step process for leading change in organizations: 1) establish a sense of urgency, 2) form a powerful coalition, 3) create a vision, 4) communicate the vision, 5) remove obstacles, 6) create short-term wins, 7) build on the change, and 8) anchor new approaches in the culture. The model is based on Kotter's research of successful change initiatives at various organizations. While presented linearly, the steps are actually an ongoing cycle to maintain momentum of change. Each step provides actions leaders can take to guide their organization through the change process.
Developmental evaluation (DE) is an approach that is useful when the connection between solutions and problems is not clear or when situations are complex and continuously evolving. In DE, the evaluator acts as a co-creator with the project partners to support learning and adaptation. The evaluator helps partners assess what factors they should consider and structures feedback to facilitate collective learning and effective collaboration. Typical results of DE include identifying principles and relationships to focus on, discussing how they could apply in different contexts, and establishing mechanisms for real-time feedback to promote social learning and transformation.
This document discusses design research for a master's thesis focused on design management and sustainability. It covers topics like sustainable development concepts involving balancing environmental, social and economic impacts. It also discusses principles for sustainable product design, like designing for disassembly or reuse. Finally, it discusses sustainable design management and how it can strategically envision opportunities, organize sustainable product development processes, and deliver final sustainable products through leadership, diagnosis, dialogue and monitoring.
behavior needs setting - hands on view on scaled product development with OKR...Stefan Willuda
This document discusses how idealo, an e-commerce company, uses Objectives and Key Results (OKRs) to structure their agile product development. OKRs are used to describe desired behaviors and then structures like roles, meetings, and artifacts are designed to support and reinforce those behaviors. The document provides examples of how idealo implements continuous OKR planning and monitoring across multiple levels of their organization to maintain focus on goals while staying adaptive. It emphasizes that simply copying a framework without the underlying assumptions that drive behaviors will not produce the intended results.
Dr. deb hedderly leading change presentationChase Lawrence
This document outlines Dr. Deb Hedderly's presentation on leading change for Embassy Management LLC. It discusses internal and external forces that drive organizational change and John Kotter's 8-step process for successful change implementation. The 8 steps include establishing urgency, forming a guiding coalition, developing a vision and strategy, communicating the change vision, empowering broad-based action, generating short-term wins, consolidating gains and producing more change, and anchoring new approaches in the culture. Attendees were asked to identify a potential change initiative and draft a basic action plan applying Kotter's steps.
John Kotter is a renowned expert in leadership and change management. He was a professor at Harvard Business School and is now Chief Innovation Officer at Kotter International. Kotter authored the international bestseller "Leading Change" which outlined an 8-step process for leading successful organizational transformations. The 8 steps include creating urgency, forming a powerful coalition, creating a vision, communicating the vision, removing obstacles, creating short-term wins, building on the change, and anchoring changes in the corporate culture. Kotter is considered the top leadership expert based on a survey by Business Week magazine in 2001.
How Change Management Makes Your Projects Strongertholtz11
IT Projects involve changes in technology, business processes and people/organizations. As a project or program manager, you know that the "people/organizations" aspect can be the most challenging to manage. This presentation introduces a framework for change management: what it is, how it enables project success, the skills, knowledge and resources to do it properly, and where it fits in project/program methodology phases.
For more information about change management, please see www.tbointl.com
Transforming Business Operations: Our Name is Our Mission
TBO International, with offices in Houston and San Antonio, is recognized as a firm that consistently helps improve organizational performance through our expertise, objectivity and partnering. Our success is measured by achieving our client's business targets, whether performance, economic or behavioral.
Kotter's 8-Step Change Model outlines an 8-step process for leading change in organizations: 1) establish a sense of urgency, 2) form a powerful coalition, 3) create a vision, 4) communicate the vision, 5) remove obstacles, 6) create short-term wins, 7) build on the change, and 8) anchor new approaches in the culture. The model is based on Kotter's research of successful change initiatives at various organizations. While presented linearly, the steps are actually an ongoing cycle to maintain momentum of change. Each step provides actions leaders can take to guide their organization through the change process.
Developmental evaluation (DE) is an approach that is useful when the connection between solutions and problems is not clear or when situations are complex and continuously evolving. In DE, the evaluator acts as a co-creator with the project partners to support learning and adaptation. The evaluator helps partners assess what factors they should consider and structures feedback to facilitate collective learning and effective collaboration. Typical results of DE include identifying principles and relationships to focus on, discussing how they could apply in different contexts, and establishing mechanisms for real-time feedback to promote social learning and transformation.
This document discusses design research for a master's thesis focused on design management and sustainability. It covers topics like sustainable development concepts involving balancing environmental, social and economic impacts. It also discusses principles for sustainable product design, like designing for disassembly or reuse. Finally, it discusses sustainable design management and how it can strategically envision opportunities, organize sustainable product development processes, and deliver final sustainable products through leadership, diagnosis, dialogue and monitoring.
behavior needs setting - hands on view on scaled product development with OKR...Stefan Willuda
This document discusses how idealo, an e-commerce company, uses Objectives and Key Results (OKRs) to structure their agile product development. OKRs are used to describe desired behaviors and then structures like roles, meetings, and artifacts are designed to support and reinforce those behaviors. The document provides examples of how idealo implements continuous OKR planning and monitoring across multiple levels of their organization to maintain focus on goals while staying adaptive. It emphasizes that simply copying a framework without the underlying assumptions that drive behaviors will not produce the intended results.
Dr. deb hedderly leading change presentationChase Lawrence
This document outlines Dr. Deb Hedderly's presentation on leading change for Embassy Management LLC. It discusses internal and external forces that drive organizational change and John Kotter's 8-step process for successful change implementation. The 8 steps include establishing urgency, forming a guiding coalition, developing a vision and strategy, communicating the change vision, empowering broad-based action, generating short-term wins, consolidating gains and producing more change, and anchoring new approaches in the culture. Attendees were asked to identify a potential change initiative and draft a basic action plan applying Kotter's steps.
The document discusses the importance of public relations for corporations. It outlines strategies for improving public opinion, managing reputation, and building trust. Specifically, it recommends (1) focusing on customer service and employee relations, (2) working transparently with consumer groups, (3) using publicity, cause marketing, sponsorship, and viral marketing for advertising, and (4) engaging in environmental initiatives and corporate philanthropy. The overall aim of these tactics is to change negative perceptions and enhance a corporation's image and reputation through honest and open communication with the public.
PAC: COMM 2330: Corporate Public Relations presentationadprado11
This document discusses public trust in large U.S. corporations and outlines a plan of action by a coalition of 19 organizations to address issues of corporate social responsibility, transparency, and ethical standards. It also mentions communicating financial information to financial press and investors, focusing on major publications like the Wall Street Journal, Barron's, and the Financial Times. Sources of information should include a corporation's financial success and knowledge of relevant finance regulations.
Investor relations, Public Relations; corporate reputation dan financial perf...Judhie Setiawan
This document discusses corporate reputation and its importance. It defines key terms like corporate identity, image, and reputation. It lists reputable US companies and notes that corporate reputation impacts market share and the ability to attract employees. A good reputation provides operational and financial benefits while a poor reputation hinders trust and opportunities. The document also examines how corporate reputation relates to branding, financial performance, and corporate governance practices which can increase company value.
Public Relations and Corporate Communication StrategiesChetna Sethia
Amazon has launched several marketing campaigns in India around festivals and events to promote its brand and services. This includes #DeliverTheLove for Raksha Bandhan promoting in-person relationships over gifts, and a Ganesh Chaturthi campaign showing Amazon helping with smaller problems while Ganesh helps with bigger issues. Amazon is also considering acquiring sports streaming rights and investing in food delivery startup Swiggy to expand its services. It faces competition from companies like Netflix, Flipkart, and Walmart. Some of its strategies include Prime membership, personalized recommendations, and partnerships with small businesses. Amazon has adapted to challenges in India like infrastructure issues through initiatives like mobile stores and fulfillment programs. It focuses on customer satisfaction and supports local communities
Public Relations in the Political Landscape by Andrew Bleeker at 5th PRORP Co...PRORP México
Public Relations in the Political Landscape. Best practices from political campaigning, presented by Andrew Bleeker from Hill+Knowlton at 5th International Congress PRORP 2012.
This document discusses corporate image and brand management. It defines corporate image as being made up of tangible elements like products and intangible elements like policies and culture. Strong brands provide benefits like customer loyalty and ability to charge higher prices. Developing a strong brand requires understanding customer benefits and emotions. Measuring brand equity examines awareness, trust, and preference. Companies use various branding strategies like extensions, co-branding, and private labels. Packaging, labels, and positioning are also important brand management elements to consider across international markets.
Introduction to Public Relations-Politics and Governmentmgonzales576
This chapter discusses public relations strategies related to politics and government. It covers topics like government relations, lobbying, election campaigns, and public affairs in government. Government relations involves monitoring legislative bodies and disseminating a company's views. Lobbying involves persuading lawmakers on legislation using tactics like office visits, testimony, and advocacy ads. Election campaigns are expensive and involve fundraising, political strategists, and communicating with supporters. Public affairs aims to cooperate with government on projects that are mutually beneficial.
The document discusses the role of media in shaping public opinion on various social and political issues. It states that media plays a crucial role in influencing what issues the public thinks about and how they think about them. By deciding what to report on and how to frame these issues, media can impact public discourse and priorities. Both cultivation theory and agenda-setting theory suggest that media influences perceptions by deciding what information to disseminate and how to present it. While media has the potential to shape opinions, its effects depend on how aware and responsible journalists are.
This document discusses several topics related to mass media and public opinion in the United States, including how public opinion is shaped through political socialization and factors like family, schools, peers and media. It also covers how politicians and others measure public opinion through polls, letters, and election results. Finally, it discusses how the media can influence public agenda and elections through their choice of issues and candidates covered, as well as potential biases in media reporting.
Public Relations, Publicity and Corporate Advertising explained through examplesManeesh Garg
Based on chapter 17 - "Public relations, publicity and corporate advertising" of book "Advertising and Promotion" published by Tata Mc Graw Hill.
To get a copy of this presentation, share your views about the document with your email id in Comments section... I keep on updating my presentations and documents. To ensure that you don't miss any update or new uploads don't forget to press the "FOLLOW" and "LIKE" button. You can also mail me at manigarg21@gmail.com
Public relations involves planned efforts to build and maintain mutual understanding between an organization and its publics. It helps shape the organization's corporate image through controlled and uncontrolled media. An effective corporate image benefits an organization by stimulating sales, establishing goodwill, and promoting favorable relations with stakeholders. A corporate image is formed through internal efforts like advertising, branding, and employee behavior, as well as external factors outside an organization's control like industry reputation and press coverage. As part of its marketing activities, an organization must consider its target audience and devise an appropriate marketing mix of product, price, placement, and promotion.
This document discusses various public relations, publicity, and corporate advertising strategies and tactics. It defines public relations as managing relationships with the public through identification of policies and procedures. It also discusses marketing public relations functions like building excitement, creating news, and influencing opinion leaders. Finally, it provides examples of different public relations tools, measurements of effectiveness, and types of corporate advertising.
Brand image is the perception of a brand held by customers, formed from all brand communications and representing what the brand stands for. Brand image can be strengthened through advertising, packaging, and other promotional tools. Improving brand image may involve repositioning the brand to better align with its core values, changing brand elements like names and logos, entering new markets, adjusting the brand portfolio, and using migration strategies for new products and services like acquiring new customers through marketing campaigns and brand extensions.
PR- PUBLIC OPINION, ATTITUDES AND PERSUASIONLena Argosino
This document discusses key factors that influence and shape public opinion, including environmental factors, attitudes, values, mass media, interest groups, government, opinion leaders, and public opinion polling. It explains that public opinion is constantly evolving as people's opinions are formed and revised on various public issues, figures, and organizations. Opinion leaders and different groups play important roles in framing issues and attempting to sway public opinion.
The document discusses how to build a personal brand through self-assessment and understanding. It recommends identifying your strengths and qualities that distinguish you, making yourself visible through extra work, and continually improving yourself. Tools like the Johari Window and SWOT analysis are presented to help gain self-awareness and understand how others may perceive you in order to effectively brand yourself.
Your Guide to Personal Branding, A to ZBarry Feldman
What are the true benefits of personal branding? How is it done? This presentation presents a complete guide to personal branding, from A to Z. Learn the language of personal branding in this concise guide.
Brand image is defined as the unique set of associations in customers' minds about what a brand stands for and the promises it implies. It is shaped by interactions between the firm, customers, and brand identity as framed by marketers. A brand is created through continuously developing relationships where customers form differentiated impressions of products and services based on brand exposures. Company image refers to perceptions of the organization itself among various stakeholders, while brand image is specific to products and services. Managing brand image requires understanding how customers experience and perceive the brand.
BUILDING A BRAND IMAGE FOR A NON-PROFITdakotabilly
This document outlines a marketing plan to build brand awareness for Operation Not Forgotten, an online peer support program for veterans. The plan discusses establishing Operation Not Forgotten's unique selling proposition and positioning in the market. It proposes collaborating with veteran organizations, pursuing cause marketing partnerships, and launching a public service advertising campaign using TV, radio, print, and outdoor advertising to reach veterans across the US. The long-term plan aims to expand public outreach through a mobile app, social media, and a visual symbol campaign.
1. The document discusses leading change in complex environments and creating shifts in mental models to focus on citizens, gifts, and possibility.
2. It provides strategies for gaining cultural support for change including addressing values, arousing need, and overcoming objections.
3. Successful efforts create a sense of urgency, empower stakeholders, produce short-term results, and anchor new behaviors in culture.
The document discusses the importance of public relations for corporations. It outlines strategies for improving public opinion, managing reputation, and building trust. Specifically, it recommends (1) focusing on customer service and employee relations, (2) working transparently with consumer groups, (3) using publicity, cause marketing, sponsorship, and viral marketing for advertising, and (4) engaging in environmental initiatives and corporate philanthropy. The overall aim of these tactics is to change negative perceptions and enhance a corporation's image and reputation through honest and open communication with the public.
PAC: COMM 2330: Corporate Public Relations presentationadprado11
This document discusses public trust in large U.S. corporations and outlines a plan of action by a coalition of 19 organizations to address issues of corporate social responsibility, transparency, and ethical standards. It also mentions communicating financial information to financial press and investors, focusing on major publications like the Wall Street Journal, Barron's, and the Financial Times. Sources of information should include a corporation's financial success and knowledge of relevant finance regulations.
Investor relations, Public Relations; corporate reputation dan financial perf...Judhie Setiawan
This document discusses corporate reputation and its importance. It defines key terms like corporate identity, image, and reputation. It lists reputable US companies and notes that corporate reputation impacts market share and the ability to attract employees. A good reputation provides operational and financial benefits while a poor reputation hinders trust and opportunities. The document also examines how corporate reputation relates to branding, financial performance, and corporate governance practices which can increase company value.
Public Relations and Corporate Communication StrategiesChetna Sethia
Amazon has launched several marketing campaigns in India around festivals and events to promote its brand and services. This includes #DeliverTheLove for Raksha Bandhan promoting in-person relationships over gifts, and a Ganesh Chaturthi campaign showing Amazon helping with smaller problems while Ganesh helps with bigger issues. Amazon is also considering acquiring sports streaming rights and investing in food delivery startup Swiggy to expand its services. It faces competition from companies like Netflix, Flipkart, and Walmart. Some of its strategies include Prime membership, personalized recommendations, and partnerships with small businesses. Amazon has adapted to challenges in India like infrastructure issues through initiatives like mobile stores and fulfillment programs. It focuses on customer satisfaction and supports local communities
Public Relations in the Political Landscape by Andrew Bleeker at 5th PRORP Co...PRORP México
Public Relations in the Political Landscape. Best practices from political campaigning, presented by Andrew Bleeker from Hill+Knowlton at 5th International Congress PRORP 2012.
This document discusses corporate image and brand management. It defines corporate image as being made up of tangible elements like products and intangible elements like policies and culture. Strong brands provide benefits like customer loyalty and ability to charge higher prices. Developing a strong brand requires understanding customer benefits and emotions. Measuring brand equity examines awareness, trust, and preference. Companies use various branding strategies like extensions, co-branding, and private labels. Packaging, labels, and positioning are also important brand management elements to consider across international markets.
Introduction to Public Relations-Politics and Governmentmgonzales576
This chapter discusses public relations strategies related to politics and government. It covers topics like government relations, lobbying, election campaigns, and public affairs in government. Government relations involves monitoring legislative bodies and disseminating a company's views. Lobbying involves persuading lawmakers on legislation using tactics like office visits, testimony, and advocacy ads. Election campaigns are expensive and involve fundraising, political strategists, and communicating with supporters. Public affairs aims to cooperate with government on projects that are mutually beneficial.
The document discusses the role of media in shaping public opinion on various social and political issues. It states that media plays a crucial role in influencing what issues the public thinks about and how they think about them. By deciding what to report on and how to frame these issues, media can impact public discourse and priorities. Both cultivation theory and agenda-setting theory suggest that media influences perceptions by deciding what information to disseminate and how to present it. While media has the potential to shape opinions, its effects depend on how aware and responsible journalists are.
This document discusses several topics related to mass media and public opinion in the United States, including how public opinion is shaped through political socialization and factors like family, schools, peers and media. It also covers how politicians and others measure public opinion through polls, letters, and election results. Finally, it discusses how the media can influence public agenda and elections through their choice of issues and candidates covered, as well as potential biases in media reporting.
Public Relations, Publicity and Corporate Advertising explained through examplesManeesh Garg
Based on chapter 17 - "Public relations, publicity and corporate advertising" of book "Advertising and Promotion" published by Tata Mc Graw Hill.
To get a copy of this presentation, share your views about the document with your email id in Comments section... I keep on updating my presentations and documents. To ensure that you don't miss any update or new uploads don't forget to press the "FOLLOW" and "LIKE" button. You can also mail me at manigarg21@gmail.com
Public relations involves planned efforts to build and maintain mutual understanding between an organization and its publics. It helps shape the organization's corporate image through controlled and uncontrolled media. An effective corporate image benefits an organization by stimulating sales, establishing goodwill, and promoting favorable relations with stakeholders. A corporate image is formed through internal efforts like advertising, branding, and employee behavior, as well as external factors outside an organization's control like industry reputation and press coverage. As part of its marketing activities, an organization must consider its target audience and devise an appropriate marketing mix of product, price, placement, and promotion.
This document discusses various public relations, publicity, and corporate advertising strategies and tactics. It defines public relations as managing relationships with the public through identification of policies and procedures. It also discusses marketing public relations functions like building excitement, creating news, and influencing opinion leaders. Finally, it provides examples of different public relations tools, measurements of effectiveness, and types of corporate advertising.
Brand image is the perception of a brand held by customers, formed from all brand communications and representing what the brand stands for. Brand image can be strengthened through advertising, packaging, and other promotional tools. Improving brand image may involve repositioning the brand to better align with its core values, changing brand elements like names and logos, entering new markets, adjusting the brand portfolio, and using migration strategies for new products and services like acquiring new customers through marketing campaigns and brand extensions.
PR- PUBLIC OPINION, ATTITUDES AND PERSUASIONLena Argosino
This document discusses key factors that influence and shape public opinion, including environmental factors, attitudes, values, mass media, interest groups, government, opinion leaders, and public opinion polling. It explains that public opinion is constantly evolving as people's opinions are formed and revised on various public issues, figures, and organizations. Opinion leaders and different groups play important roles in framing issues and attempting to sway public opinion.
The document discusses how to build a personal brand through self-assessment and understanding. It recommends identifying your strengths and qualities that distinguish you, making yourself visible through extra work, and continually improving yourself. Tools like the Johari Window and SWOT analysis are presented to help gain self-awareness and understand how others may perceive you in order to effectively brand yourself.
Your Guide to Personal Branding, A to ZBarry Feldman
What are the true benefits of personal branding? How is it done? This presentation presents a complete guide to personal branding, from A to Z. Learn the language of personal branding in this concise guide.
Brand image is defined as the unique set of associations in customers' minds about what a brand stands for and the promises it implies. It is shaped by interactions between the firm, customers, and brand identity as framed by marketers. A brand is created through continuously developing relationships where customers form differentiated impressions of products and services based on brand exposures. Company image refers to perceptions of the organization itself among various stakeholders, while brand image is specific to products and services. Managing brand image requires understanding how customers experience and perceive the brand.
BUILDING A BRAND IMAGE FOR A NON-PROFITdakotabilly
This document outlines a marketing plan to build brand awareness for Operation Not Forgotten, an online peer support program for veterans. The plan discusses establishing Operation Not Forgotten's unique selling proposition and positioning in the market. It proposes collaborating with veteran organizations, pursuing cause marketing partnerships, and launching a public service advertising campaign using TV, radio, print, and outdoor advertising to reach veterans across the US. The long-term plan aims to expand public outreach through a mobile app, social media, and a visual symbol campaign.
1. The document discusses leading change in complex environments and creating shifts in mental models to focus on citizens, gifts, and possibility.
2. It provides strategies for gaining cultural support for change including addressing values, arousing need, and overcoming objections.
3. Successful efforts create a sense of urgency, empower stakeholders, produce short-term results, and anchor new behaviors in culture.
Change management and Managing Change as a ProcessRajlaxmi Bhosale
The process of causing a function , practice, or thing to become different somehow compared to what it is at present or what it was in the past.Types of Changes Understanding Change Management.Understanding,Planning and Implementing Change
This document summarizes key concepts around organizational change and stress management. It discusses common forces driving organizational change like changing demographics, technology advancements, and economic/social trends. It also outlines several models of planned organizational change, including Lewin's three-step model of unfreezing, changing, and refreezing. Resistance to change is discussed along with tactics for overcoming it. Organizational development techniques to facilitate change are presented, like sensitivity training, survey feedback, and team building. Creating learning organizations that can adapt to constant change is also addressed.
Change Management for Competitive Advantage - Managing People Group PresentationFahad Ramzan
A Group Presentation for "Managing People" module at University of Nottingham, Malaysia Campus.
https://www.facebook.com/Fahad.R.Rehmani
pk.linkedin.com/in/fahadramzan/
https://twitter.com/FRamzan
1. The document outlines John Kotter's 8 steps for leading major strategic change: developing urgency, forming a guiding coalition, creating a vision and strategy, communicating the vision, empowering broad-based action, generating short-term wins, consolidating gains and producing more change, and anchoring new approaches in the culture.
2. It also provides tips for leading strategic change such as being bold and obvious, careful about promises, ensuring commitments stick, celebrating accomplishments, and taking culture seriously.
3. Additional advice includes assessing leadership teams, communicating vision, learning profit drivers, and having a master communications plan for the board.
This document discusses change management and provides an overview of key concepts. It defines change management as managing the people side of change to achieve organizational results. It discusses individual and organizational change management and who is involved. It also summarizes several theories of change management and models for managing change, including Lewin's three-phase model, Kotter's eight steps, and different types of change. The document emphasizes the importance of leadership, communication, learning, and reinforcement in effective change management.
This document discusses change leadership and the role of leaders in successful change implementation. It provides that leaders must do the right thing by continually improving and changing to stay ahead of competitors. The role of leaders significantly impacts the success of change through personal involvement, persuasion, and building others' capability to change. Key leadership competencies for successful change include creating a case for change, structural change, engaging others, implementing and sustaining changes, and developing capabilities. A case study shows how timely leadership and change initiatives at a global bank led to greater market share compared to a national bank that did not implement changes quickly.
This document discusses the importance of commitment to change for successful organizational change. It defines commitment to change as a state of mind that binds a person to a course of action required for change implementation. Commitment to change is influenced by three components: affective commitment reflecting attachment to change goals, normative commitment reflecting a sense of obligation to support change, and continuance commitment reflecting fear of costs of resisting change. Building strong commitment requires recognizing that people, not organizations, commit to change, understanding how change relates to organizational vision, and periodically reinforcing relevance of change goals.
Managing change is about transitioning from the old way of doing things to the new way. It involves recognizing the context and factors driving change, creating a clear vision and communicating it effectively, addressing resistance to change, and anchoring changes in the organizational culture. Key steps include forming a coalition to lead change, removing obstacles, creating short-term wins to build momentum, and focusing on continual improvement. Guiding principles are to have a plan but remain adaptable, involve stakeholders, set objectives to celebrate successes, and gain commitment. Successfully implementing change requires strong communication, training, and leadership support to guide the transition.
The document discusses leading organizational change through transformation at PT Pos Indonesia. It describes how PT Pos Indonesia transformed from a slow, unprofitable organization to a profitable and innovative company through strategic initiatives. These included establishing a sense of urgency for change, developing a new vision and strategies, empowering employees, generating short-term wins, and institutionalizing changes into the organizational culture. Key changes involved transforming the corporate culture, ICT infrastructure, financial performance, business lines, and leadership approach to drive organizational change. The transformation helped PT Pos Indonesia achieve consistent profits and pursue new growth opportunities.
Leland Sandler: An Approach to Implementing Sustainable ChangeLeland Sandler
Leland Sandler, Executive Advisor for The Sandler Group, slide deck for Amylin on the approach to implement a sustainable and long term solution to change. Presentation dives deep into the human resistance to change, and Leland Sandler goes over the change management process and how to develop a proper change management plan within an organization. Visit http://lelandsandler.com/ for more information.
The soft-skills needed for change-leadership are vital to move your organization forward. Learn a step-by-step process for getting buy-in for your next initiative.
As a leader, you are responsible for continually improving your organization and team. Learn the step-by-step method for gaining buy-in in your next change effort, including how to reduce resistance and integrate the change into daily work life.
This document discusses conflict management and change management. It defines conflict as a state of open fighting or prolonged battle. Change management is transitioning individuals, teams, and organizations to a desired future state. There are different types of conflict including intrapersonal, interpersonal, intragroup, and interorganizational. Causes of conflict include communication, behavior, and structure. Managing conflict involves making an approach, sharing perspectives, building understanding, agreeing on solutions, and planning next steps. Change management is defined as coordinating a transition from one situation to another to achieve lasting organizational change. It involves creating urgency, building a team, creating a vision, communicating the vision, removing obstacles, achieving quick wins, integrating the change.
Change management involves managing the people side of change to achieve the desired business outcome and involves three key phases: preparing for change, managing change, and reinforcing change. It requires understanding change from both an individual and organizational perspective. At an individual level, change requires understanding how each person can successfully change. At an organizational level, tools and processes are needed to facilitate change across many individuals. Resistance to change is normal and can be reduced by communicating well, involving people, building trust and addressing concerns.
This document discusses change management and quality principles. It provides a brief history of change management from the 1960s to present day. It outlines basic quality principles including constant feedback loops between quality assurance and quality control. The document also discusses change management policies and procedures, such as documentation, change control boards, and change control processes. It emphasizes the role of change management in project management and quality improvement.
Cover Story - China's Investment Leader - Dr. Alyce SUmsthrill
In World Expo 2010 Shanghai – the most visited Expo in the World History
https://www.britannica.com/event/Expo-Shanghai-2010
China’s official organizer of the Expo, CCPIT (China Council for the Promotion of International Trade https://en.ccpit.org/) has chosen Dr. Alyce Su as the Cover Person with Cover Story, in the Expo’s official magazine distributed throughout the Expo, showcasing China’s New Generation of Leaders to the World.
L'indice de performance des ports à conteneurs de l'année 2023SPATPortToamasina
Une évaluation comparable de la performance basée sur le temps d'escale des navires
L'objectif de l'ICPP est d'identifier les domaines d'amélioration qui peuvent en fin de compte bénéficier à toutes les parties concernées, des compagnies maritimes aux gouvernements nationaux en passant par les consommateurs. Il est conçu pour servir de point de référence aux principaux acteurs de l'économie mondiale, notamment les autorités et les opérateurs portuaires, les gouvernements nationaux, les organisations supranationales, les agences de développement, les divers intérêts maritimes et d'autres acteurs publics et privés du commerce, de la logistique et des services de la chaîne d'approvisionnement.
Le développement de l'ICPP repose sur le temps total passé par les porte-conteneurs dans les ports, de la manière expliquée dans les sections suivantes du rapport, et comme dans les itérations précédentes de l'ICPP. Cette quatrième itération utilise des données pour l'année civile complète 2023. Elle poursuit le changement introduit l'année dernière en n'incluant que les ports qui ont eu un minimum de 24 escales valides au cours de la période de 12 mois de l'étude. Le nombre de ports inclus dans l'ICPP 2023 est de 405.
Comme dans les éditions précédentes de l'ICPP, la production du classement fait appel à deux approches méthodologiques différentes : une approche administrative, ou technique, une méthodologie pragmatique reflétant les connaissances et le jugement des experts ; et une approche statistique, utilisant l'analyse factorielle (AF), ou plus précisément la factorisation matricielle. L'utilisation de ces deux approches vise à garantir que le classement des performances des ports à conteneurs reflète le plus fidèlement possible les performances réelles des ports, tout en étant statistiquement robuste.
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The Steadfast and Reliable Bull: Taurus Zodiac Signmy Pandit
Explore the steadfast and reliable nature of the Taurus Zodiac Sign. Discover the personality traits, key dates, and horoscope insights that define the determined and practical Taurus, and learn how their grounded nature makes them the anchor of the zodiac.
Prescriptive analytics BA4206 Anna University PPTFreelance
Business analysis - Prescriptive analytics Introduction to Prescriptive analytics
Prescriptive Modeling
Non Linear Optimization
Demonstrating Business Performance Improvement
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SATTA MATKA DPBOSS KALYAN MATKA RESULTS KALYAN CHART KALYAN MATKA MATKA RESULT KALYAN MATKA TIPS SATTA MATKA MATKA COM MATKA PANA JODI TODAY BATTA SATKA MATKA PATTI JODI NUMBER MATKA RESULTS MATKA CHART MATKA JODI SATTA COM INDIA SATTA MATKA MATKA TIPS MATKA WAPKA ALL MATKA RESULT LIVE ONLINE MATKA RESULT KALYAN MATKA RESULT DPBOSS MATKA 143 MAIN MATKA KALYAN MATKA RESULTS KALYAN CHART
7. “Change is the law
of life. And those
who look only to the
past or the present
are certain to miss
the future.”
John F. Kennedy
8. Images
All images purchased from Shutterstock and used under
licence.
Bibliography
Kotter, John P. Leading Change. Boston, Massachusetts:
Harvard Business Review Press, 1996.