Management Situation
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Nathan Robb reflects on an experience at his first job at a car dealership. He was working on cars during off hours and using his own tools. When he asked a coworker a question, the dealership owner chewed him out for chatting instead of working. From the owner's perspective, he noticed employees chatting instead of working with customers watching, so he reprimanded them to get them back on task and make money. Nathan realized he should have stood up for himself instead of staying silent, and that he needs to communicate better and understand different perspectives in the future.
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By the end of this chapter, you should be
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2. Drawing from the information you have researched through business databases, company websites, and other resources, you will compose informed, branded responses to the first round interview questions listed below. (Questions 1 through 11 replicate the questions you will respond to for the Mock Interview assignment).
3. Use the tips located under each question as you consider and compose your responses for the company and job vacancy you submitted the first week of class.
4. Once completed and proofread, you will submit the Microsoft Word document in the Blackboard Assignment Drop Box by Sunday, February 5, 11:59 p.m.
Ensure that you observe the Blackboard verification for submission. An assignment that you think was submitted, yet is not in the Grade Center, will not be considered. Take a screen shot of the verification message and save it to ensure there are no questions regarding the validity of the submission.
Interview Research and Preparation Questions (55 points—5 points for each response)
Compose written responses to the questions below as if you were interviewing for the position you selected for your Job Vacancy assignment. Each response will be given a value of 0 through 5 points (0-2=Needs Improvement, 3-4=Acceptable, 5=Excellent). Please be specific, not general! Use the Sample Submission on pages 3 through 6 as a guide.
1. Tell me about yourself.
· This introduces you to the employer and allows him or her to see the potential fit between brands.
· Consider your motivation for pursuing the company and how your brand aligns with its.
· Focus on the skills that you possess that you know are required.
· Remember to use “SEAT:”
· Skills
· Examples
· Achievements
· Tie it back to employer
2. What most interests you about working for this company?
· This question can go many ways emanating from personal desire to facts and financials. Prepare to respond in a manner that presents you as a knowledgeable, qualified, valued candidate.
· Access Carlson Library Business Databases including Business Insights Global and Business Source Complete
· What are the strengths or opportunities of the company?
· What do you like about the product or industry?
· What is appealing about the size of the company?
· What is appealing about the location of the company?
· Why this company and not one.
Mentoring session Q&A with Enid Busolo
The Organisation of Professional Assistants in Nigeria had a Q&A session with one of the leading voices of the Executive/Personal Assistant profession in Africa- Enid Busolo
Required Soft Skills .pptx
Soft skills are core skills sought after in every profession.
Whether you’re a server in a restaurant or a big-shot CEO, your soft skills will be as decisive for your success as your technical know-how.
Motivation and time management, leadership, and open-mindedness - all of those are widely sought-after soft skills.
And these are just a few out of many!
But you might be wondering which soft skills are relevant for YOUR career? And which ones should you focus on developing?
IS20G11 - "Is the People Problem You?" Mindset VS Skillset - Toni Anne Fardette
In this session, Toni Anne will cover the main differences between a leader and a mere manager. She will also discuss some best practice habits for leaders to be more effective, how to manage by personality type and actual tangible ways you can show your employees you care, which will ultimately result in higher profits, Better customer treatment and lower turnover.
Presentation for aug 11
This document provides an overview of understanding and mastering interview skills, communication, and presentation skills. It begins with an introduction to the presenter and the purpose of the workshop. It then defines soft skills and discusses the focus on interview skills, communication, and presentations. The document provides tips for various aspects of the interview process including what to expect, things employers look for, important things to remember, controlling nerves, preparation, dress, greetings, and follow up. It also discusses communication skills like listening, barriers to communication, and improving listening. Finally, it addresses presentation skills such as types of body language.
One minute management techniques
The document provides tips for effective one minute management techniques including setting one minute goals, praising employees, and reprimanding employees. It advises managers to set clear and concise goals that do not exceed 250 words. It also recommends catching employees doing things right and providing brief but sincere praise to reinforce their abilities. For reprimands, it suggests addressing only the action, not the person, and having the employee agree not to repeat problems while reassuring them of their abilities.
OverviewWe are all marketers. We market ourselves in a quest t.docx
Overview:
We are all marketers. We market ourselves in a quest to find a job, make a date, warm up a relationship, get connected, or achieve something we want or deserve. We are always sending messages about ourselves, whether we know it or not. Marketing yourself is a necessity. It is natural and sincere; it is second nature.
Many things inhibit us from marketing ourselves: fear, risk, time, effort, social factors, lack of planning, and previous experience. The secret is to mitigate these inhibitions by finding out who you are, where you derive confidence, and what you are passionate about; and then make your intentions and actions congruent to that knowledge. With a
3-6 page single spaced
self-audit and conscious planning, you can overcome the things that inhibit you, accomplish your goals, and better market yourself.
Evaluation:
Part I: Understanding Me
5 pt
Part II: My Marketing Plan
40 pts
Part III: My Conclusions and Evaluation
5 pts
Total 50 pts
Checklist:
(no more than 6 pages will be graded)
Please follow the organization of the assignment, labeling each section. Focus on self-insight, thoroughness, and the relationship between what you discover about yourself in Part I and the marketing plan you create in Part II. Your marketing plan should reflect your goals for a career.
□
Part I: Understanding Me
A self-analysis, in part, entails asking yourself some very difficult, but important, questions. It is critical that you respond to the questions honestly, because your answers ultimately will be used to create your mission statement and personal marketing plan. A less-than-candid appraisal of yourself will result in an ineffective exercise and poor planning for your future.
Answer these questions about yourself. Please put the questions and answers in the APPENDIX at the end of the paper.
Who am I? What do I stand for? What do I do well? Where do I get my confidence from? What role do I play in a group? What motivates me? What am I passionate about? What are four words I would use to describe myself? How do I add value to others? to a company? to the world around me?
.
Effective Communications Employees
This document provides an overview and agenda for a training session on effective communication for employees. The key points are:
1) The training will cover what is required for effective communication, the important parts of the communication process, how perceptions shape reality, and barriers to effective communication.
2) The agenda includes introductions, defining effective communication, reviewing communication models and barriers, practicing active listening, and reflection on learning outcomes.
3) The desired outcomes are for participants to understand how to communicate effectively, recognize key parts of the communication process, understand how perceptions shape views of reality, and identify interpersonal barriers to communication.
15 questions for effective employee evaluation
How’d you like to have a look at the most effective questions to evaluate employees during performance reviews?
(I have compiled a long list over 12 years of interactions with HR leaders across industries)
Well consider yourself very lucky…
…because today I’m going to open the treasure trove and share with you 15 of the absolute BEST questions to evaluate employees performance.
But let’s go back a step & understand why we are here.
Career development interviews
The document provides tips for preparing for and excelling in job interviews. It recommends researching the company, practicing interview skills, dressing professionally, arriving early, maintaining eye contact and a positive tone. Key points to focus on include relevant experience, skills, strengths and enthusiasm for the role. Questions will likely focus on work history, achievements, leadership and industry trends. Thank you letters should be sent after the interview.
Jounney of sales_man_to_sales_manager
The document discusses the transition from a sales executive to a sales manager. As a manager, one is responsible for getting work done through others rather than doing it themselves. Key responsibilities of a sales manager include achieving sales objectives, building a winning team, implementing strategy, motivating team members, and providing on-the-job guidance. Joint field work with team members allows the manager to evaluate performance, provide training, boost morale, and identify key customers. Motivating the team and understanding each member's strengths and weaknesses are important for success.
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Increasing Productivity Through Communication and discipline amgma
Increasing Productivity Through Communication and discipline amgma
5© American Management Association. All rights reserved. 7.docx
5© American Management Association. All rights reserved. 7.docx
Interview Research and Preparation communicate your brandLate.docx
Interview Research and Preparation communicate your brandLate.docx
IS20G11 - "Is the People Problem You?" Mindset VS Skillset - Toni Anne Fardette
IS20G11 - "Is the People Problem You?" Mindset VS Skillset - Toni Anne Fardette
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Management Situation
- 1. Reflection 1 By Nathan Robb
- 2. Setting Car Dealership First job Off clock Tool truck
- 3. Task Work on cars Provide own tools Stay busy
- 4. Actions Askedcoworker a question Chewed out by owner
- 5. Result Shocked Silent (should I defend myself?) Angry
- 6. Different Perspective From the owner’s viewpoint
- 7. Location Chevroletdealership in Michigan During working hours
- 8. Task Dealership owner Keep workers on task Make money
- 9. Action Noticeemployees chatting Not working Customers watching
- 10. Result Stop working Disappointed Angry Reprimand employees Hate reprimanding
- 11. Management Concepts Organizational Motivation Leadership goals influence
- 12. Self Confidence Low when dealing with authority figures
- 13. Communication Being quiet ineffective Didn’t stand up for myself
- 14. Punishment Quick question = chatting?? Didn’t think it would happen
- 15. Goal Settling First job important Make good impression Work hard
- 16. What I Learned
- 17. Personality Traits Passive Avoid conflict
- 18. Improving Bettercommunication Stand up for myself
- 19. Understanding Partly my fault
- 20. Overall Experience Otherperspectives Make sure I understand directions