You cannot decidewhat to deal
with today unless you know
where you want to be tomorrow.
Any plan to improve yourself
depends on you being clear of
your goals
Management Process
• Planning– To set the direction
o Decide where you want to go
o Decide how to best go about it
• Organizing – To create structures
• Leading – To inspire effort
• Controlling – To ensure results
o Measure performance
o Take corrective action
5.
Benefits of Planning
•Focus and flexibility
• Action orientation
• Coordination
• Time management
• Control
6.
Your Planning SuccessStory
Please to turn to workbooks to
reflect on and document a time
when planning led you to succeed.
7.
Strategic Plans
Address longterm directions for the
Organization
Operational Plans
Address specific activities to implement
the strategic plans
1 2
Types of planning
Types of controls
Focuswhat happens during
the work process
(Throughput)
takes place after an action
is completed (Output)
ensures directions and
resources are right before
the
work begins (Input)
12.
Group Exercise: Real-
WorldPlanning Scenarios.
1. Plan for Amazon deliveries during Diwali
2. Plan for heavy rains in your region in July
3. What actions will you take if a Big brand Jeweler is
planning to do business through your Branches ?
4. You are invited to FedEx to talk on how Muthoot is
using technology to plan its business. What will you
tell them?
5. People are demoralized due excess workload and HR
has put a freeze on taking excess manpower. Discuss