Director of sales dept.
            Thelma Lin
Nextlink Tech. Co.,Ltd.
About me
   Over 10 years working in game companies
   Over 8 years as supervisor and manager
   Over 3 years doing licensing business
   Once started up a company
    Entrepreneur >300,000 USD
    ……………………………and all burn out!
   Now is a director of sales dept.
   Main accounts are game companies(>30)
About me
(Personally)
 Ex-WOW player.
 PlayStation 3 lover.
 Cat owner.
 Mother of a boy and a girl.
About me
(internet id)
 車庫一姊(GarageSister)
 數位內容觀察站
    (http://DigiContent.blogspot.com)
 Facebook pages
    (http://www.facebook.com/garagesister)
 Google+
    (http://gplus.to/gsister)
    (add only players of Dragon Age Legends)
Do you really want to…
Playing games….




    With reports and evaluations.
       And after that….lots of meetings….plans…..
       =Working overtime!
This CANNOT happen..
1.Always fight with your boss, your
  co-workers, your contact windows…
2.Fighting with limited partners
3.Your partners can dismiss anytime
Still, there are advantages…
 If you really like playing games….
 If you don’t like bureaucracy….
 If you are aggressive….


 Your colleagues are gamers.
 Game companies are flat in structure.
 Hot recruit in this industry.
Get ready to…
What classes you should take
in MBA?
 Lower level:
  Spreadsheet Analysis/
  Marketing
 Higher level :
  Accounting/
  HR/
  Org. Behavior/
  Negotiation
What classes you should take
in MBA?
 Small boss:
  Competitive strategy/
  Leadership
 Big boss:
  Entrepreneurship/
  M&A/
  Finance
Spreadsheet Analysis
Spreadsheet Analysis
Spreadsheet Analysis

 Break Even Analysis
 Evaluation
 Sales forecast
 Distribution
Marketing

 Principles are not changed.
 S.T.P.!
 survey/planning skills
 Cutting edge advertising:
  TV commercials,
  Yahoo keywords,
  Google Adwords,
  Facebook marketplace….
Marketing

Here comes new positions…




   [Wiki: herding cats] A idiomatic saying that refers to an attempt to control or
    organize a class of entities which are uncontrollable or chaotic. Implies a task
    that is extremely difficult or impossible to do, primarily due to chaotic factors..
Accounting

 Not really bookkeeping…
 Concept of income, cost, margin,
  expense, expenditure, SG&A, profit
HR/Organization Behavior
 I hate them.
 But I have to deal with them.
 Get your stuffs with “Double A”


   Interview questions:
    Are you a guild leader in game?
    What kinds of games?
    How many years have you been playing
    games?
    Did you check how healthy is your liver?
Negotiation
 An art.
 Win-win is the best.
 In some cases, choose side.
Break Time.
Drink some water is good for you.
Leadership

  When your colleagues are gamers…
  When playing game is necessary…
  Conflict of interests among departments…


      Nego.          EQ           Training
Leadership




    Train the cats to change light bulb.
Entrepreneurship/M&A

  You may not need to know.
  When you are a owner of company,
   suddenly you need to know.
  Get someone familiar with it.
Finance

  Watch the Cash Flow!
  Capital structure!
   Compare with these 2 companies:



     A 4,961,890            A 10,266,56
     S 1,562,883            S 1,275,271
     I 3,601,950            I 4,855,356
Finance
This is called Escapism.
Escapism is a way of refocusing attention on enjoyable
things rather than hard realities
Competitive Strategy




    Which way….
        Get more income!
        Or die in the battle…
Competitive Strategy
   Monthly fee or item mall?
    Think through the full dynamic of the
    game!
   Coupon?
    Coupons always destroy profits?
    Issuance of coupons can be profit-
    enhancing if they do not result in
    competitive retaliation
    Coupons potentially “bad” but targeted
    rebates potentially “good”?
Competitive Strategy
 Channeling?
Lose membership?
Too much rely on
social media?
Competitive Strategy
    Don’t underestimate the forces of market
     competition
    Look for opportunities to change the game.
    Always anticipate how your strategies will alter
     competition.
    Your competitors don’t have to lose for you to
     win.
    Choices that are truly strategic involve large,
     irreversible resource commitments (what
     Porter calls “tradeoffs”). Analyzing them
     requires a deep look into the future
Competitive Strategy
   Matrix


                 • PC games             • Developer                •
                              Players




                                                      Biz models
    Game Types




                                                                       Item mall
                 • Console              • Licensee                 •   Ads
                   games                • Publisher                •   Monthly
                 • Social                                          •   VIP
                   games                                           •   (more)
                 • Mobile
                   games
                 • Virtual
                   games
Get ready to…
Management

    Be ethical and self-discipline
  Don’t   be sloppy on documentation
    Manage your boss.
   Don't just come with problems, come
   also with solutions
  Keep team's enthusiasm
Q&A
Q&A
  1.
  Facebook:
  All developers who have games on canvas
  pages will need to move to only use Credits
  by July 1st of this year.

  What’s the impact for developer?
Q&A
  2.
  “Mycard” (issued by Softworld) is the
  biggest publisher for facebook games in
  Taiwan(Traditional Chinese)
  Now it is forced to switch its points into
  facebook Credits.

  What’s the impact for Softworld?
Q&A
  3.
  Chinesegamers is providing mobile game
  platform called “WALKFUN”, what kind of
  players involved in its strategy?

Management in game company

  • 1.
    Director of salesdept. Thelma Lin Nextlink Tech. Co.,Ltd.
  • 2.
    About me  Over 10 years working in game companies  Over 8 years as supervisor and manager  Over 3 years doing licensing business  Once started up a company Entrepreneur >300,000 USD ……………………………and all burn out!  Now is a director of sales dept.  Main accounts are game companies(>30)
  • 3.
    About me (Personally)  Ex-WOWplayer.  PlayStation 3 lover.  Cat owner.  Mother of a boy and a girl.
  • 4.
    About me (internet id) 車庫一姊(GarageSister) 數位內容觀察站 (http://DigiContent.blogspot.com) Facebook pages (http://www.facebook.com/garagesister) Google+ (http://gplus.to/gsister) (add only players of Dragon Age Legends)
  • 5.
    Do you reallywant to…
  • 6.
    Playing games…. With reports and evaluations.  And after that….lots of meetings….plans…..  =Working overtime!
  • 7.
  • 8.
    1.Always fight withyour boss, your co-workers, your contact windows… 2.Fighting with limited partners 3.Your partners can dismiss anytime
  • 9.
    Still, there areadvantages…  If you really like playing games….  If you don’t like bureaucracy….  If you are aggressive….  Your colleagues are gamers.  Game companies are flat in structure.  Hot recruit in this industry.
  • 10.
  • 11.
    What classes youshould take in MBA?  Lower level: Spreadsheet Analysis/ Marketing  Higher level : Accounting/ HR/ Org. Behavior/ Negotiation
  • 12.
    What classes youshould take in MBA?  Small boss: Competitive strategy/ Leadership  Big boss: Entrepreneurship/ M&A/ Finance
  • 13.
  • 14.
  • 15.
    Spreadsheet Analysis  BreakEven Analysis  Evaluation  Sales forecast  Distribution
  • 16.
    Marketing  Principles arenot changed.  S.T.P.!  survey/planning skills  Cutting edge advertising: TV commercials, Yahoo keywords, Google Adwords, Facebook marketplace….
  • 17.
    Marketing Here comes newpositions…  [Wiki: herding cats] A idiomatic saying that refers to an attempt to control or organize a class of entities which are uncontrollable or chaotic. Implies a task that is extremely difficult or impossible to do, primarily due to chaotic factors..
  • 18.
    Accounting  Not reallybookkeeping…  Concept of income, cost, margin, expense, expenditure, SG&A, profit
  • 19.
    HR/Organization Behavior  Ihate them.  But I have to deal with them.  Get your stuffs with “Double A”  Interview questions: Are you a guild leader in game? What kinds of games? How many years have you been playing games? Did you check how healthy is your liver?
  • 20.
    Negotiation  An art. Win-win is the best.  In some cases, choose side.
  • 21.
    Break Time. Drink somewater is good for you.
  • 22.
    Leadership  Whenyour colleagues are gamers…  When playing game is necessary…  Conflict of interests among departments… Nego. EQ Training
  • 23.
    Leadership Train the cats to change light bulb.
  • 24.
    Entrepreneurship/M&A  Youmay not need to know.  When you are a owner of company, suddenly you need to know.  Get someone familiar with it.
  • 25.
    Finance  Watchthe Cash Flow!  Capital structure! Compare with these 2 companies: A 4,961,890 A 10,266,56 S 1,562,883 S 1,275,271 I 3,601,950 I 4,855,356
  • 26.
  • 27.
    This is calledEscapism. Escapism is a way of refocusing attention on enjoyable things rather than hard realities
  • 28.
    Competitive Strategy Which way….  Get more income!  Or die in the battle…
  • 29.
    Competitive Strategy  Monthly fee or item mall? Think through the full dynamic of the game!  Coupon? Coupons always destroy profits? Issuance of coupons can be profit- enhancing if they do not result in competitive retaliation Coupons potentially “bad” but targeted rebates potentially “good”?
  • 30.
    Competitive Strategy  Channeling? Losemembership? Too much rely on social media?
  • 31.
    Competitive Strategy  Don’t underestimate the forces of market competition  Look for opportunities to change the game.  Always anticipate how your strategies will alter competition.  Your competitors don’t have to lose for you to win.  Choices that are truly strategic involve large, irreversible resource commitments (what Porter calls “tradeoffs”). Analyzing them requires a deep look into the future
  • 32.
    Competitive Strategy  Matrix • PC games • Developer • Players Biz models Game Types Item mall • Console • Licensee • Ads games • Publisher • Monthly • Social • VIP games • (more) • Mobile games • Virtual games
  • 33.
  • 34.
    Management  Be ethical and self-discipline  Don’t be sloppy on documentation  Manage your boss. Don't just come with problems, come also with solutions  Keep team's enthusiasm
  • 35.
  • 36.
    Q&A 1. Facebook: All developers who have games on canvas pages will need to move to only use Credits by July 1st of this year. What’s the impact for developer?
  • 37.
    Q&A 2. “Mycard” (issued by Softworld) is the biggest publisher for facebook games in Taiwan(Traditional Chinese) Now it is forced to switch its points into facebook Credits. What’s the impact for Softworld?
  • 38.
    Q&A 3. Chinesegamers is providing mobile game platform called “WALKFUN”, what kind of players involved in its strategy?