The air travel industry is on the brink of the biggest change in the way products are distributed since they first invented global ecommerce in the 1970s. At the heart of this change is IATA’s New Distribution Capability (NDC). In this talk Yanik Hoyles, IATA Head of NDC, will tell us about NDC, why it’s such a big change and the challenges IATA has faced in defining and encouraging the adoption of this new standard. Brett Ansley will talk about TW’s role in supporting IATA’s ambitious mission, the intricacies of delivering a user experience that is used entirely for educational and promotional purposes and how this changed our approach to the project delivery. Birgitta will discuss the technology and agile practices that allowed us to move as quickly as we did to deliver a compelling experience for promoting NDC.