Management
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This document summarizes several topics in management theory and practice. It discusses how management has enabled humans to accomplish feats for thousands of years by providing stable focus and communication. It also outlines the principal activities in management processes, which require decision making, technical, human, and conceptual skills. Additionally, the document notes that globalization refers to unprecedented business relationships and complexity. Culture reflects how groups deal with their environment and is a key to success. Quality management and customer satisfaction were also important factors for Japanese companies after World War II. Decision making identifies opportunities, and control establishes standards to measure and correct performance.
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Management
- 1. Author: James.A.F.Stoner R.Edward Freeman Daniel R. Gilbert Muhammad Waqas Yawar
- 2. EVOLUTION OF MANAGEMENT THEORY Human beings & Management: Humans are accomplishing all kinds of feats for thousands of years It Provides: Stable focus for people’s Experience It Enables people to communicate
- 3. PRINCIPALACTIVITIES OF MANAGEMENT PROCESS Required Skills : Decision making skills Technical skills Human skills Conceptual skills
- 4. GLOBALIZATION AND MANAGEMENT Globalization refers to: Perspective Unpercedented scope Complexity of Business Relationships
- 5. CULTURE & MULTICULTURALISM Culture Reflects: How to deal with the Environment Key of Succuess Financial Performance
- 6. QUALITY MANAGEMENT Unignorable Factors: Quality Customer Satisfaction Many Japnese companies were successful in acheiving revolutionary rates of quality improvement after the second world war
- 7. DECISION MAKING Decision Making is a process of : Identifying and selecting a course of action Take advantage of an opportunity Four Informal Situations in Decision Making: Performance deviates from past experience Performance deviates from a plan Other people express dissatisfaction Performance of competitors challanges an organization
- 8. EFFECTIVE CONTROL Control Process consists of: Establishing standards and methods for measuring performance Measuring the performance Determining it performance matches the standards and if needed Taking corrective action
- 9. Thank You