Keynote presentation for Agile Tour 2013 Hanoi Management 3.0

1. Agile Leadership
Agile Tour 2013 - Hanoi
www.smartlinksa.ch
Alexandre
Cuva
Twi0er:
@cuvaalex

2. www.smartlinksa.ch
Alexandre
Cuva
Twi0er:
@cuvaalex
2

3. www.smartlinksa.ch
Alexandre
Cuva
Twi0er:
@cuvaalex
3

4. www.smartlinksa.ch
Alexandre
Cuva
Twi0er:
@cuvaalex
4

5. Games gives experience
www.smartlinksa.ch
Alexandre
Cuva
Twi0er:
@cuvaalex
5

6. Observation
Build
projects
around
mo;vated
individuals.
Give
them
the
environment
and
support
they
need,
and
trust
them
to
get
the
job
done.
Agile
Manifesto
–
12
principles
www.smartlinksa.ch
Alexandre
Cuva
Twi0er:
@cuvaalex
6

7. Observation
Agile
soFware
development
works
because
of
self-­‐organizing
teams
www.smartlinksa.ch
Alexandre
Cuva
Twi0er:
@cuvaalex
7

8. Self-­‐organiza;on
is
the
default
behavior
in
complex
adap;ve
systems
www.smartlinksa.ch
Alexandre
Cuva
Twi0er:
@cuvaalex

9. Hanoi
is
a
complex
adap3ve
system
(CAS),
because
it
consists
of
parts
(people)
that
form
a
system
(city),
which
shows
complex
behavior
while
it
keeps
adap;ng
to
a
changing
environment.
www.smartlinksa.ch
Alexandre
Cuva
Twi0er:
@cuvaalex

10. A
team
is
a
Complex
Adap;ve
System
(CAD)
www.smartlinksa.ch
Alexandre
Cuva
Twi0er:
@cuvaalex
Sources
:
h0p://rafrogblogus.wordpress.com/2012/10/11/inside-­‐the-­‐nescafe-­‐plan-­‐in-­‐vietnam/

11. Managers
are
ordinary
people
with
special
power
www.smartlinksa.ch
Alexandre
Cuva
Twi0er:
@cuvaalex
Sources
:
h0p://rafrogblogus.wordpress.com/2012/10/11/inside-­‐the-­‐nescafe-­‐plan-­‐in-­‐vietnam/

12. Observation
Median age: total: 28.2 years
male: 27.1 years
female: 29.2 years (2012 est.)
www.smartlinksa.ch
Alexandre
Cuva
Twi0er:
@cuvaalex
12

13. www.smartlinksa.ch
Alexandre
Cuva
Twi0er:
@cuvaalex
13

14. Millennial Characteristics
!
!
!
!
They’ve been told they were special their whole lives
More confident than generations before them
Team-oriented
High achieving
www.smartlinksa.ch
Alexandre
Cuva
Twi0er:
@cuvaalex
14

15. Energize
People
Empower
Teams
Develop
Competence
Align
Constraints
www.smartlinksa.ch
Grow
Structure
Alexandre
Cuva
Twi0er:
@cuvaalex
15

16. WHY
DO
WE
WORK
?
www.smartlinksa.ch
Alexandre
Cuva
Twi0er:
@cuvaalex
16

17. The
best
use
of
money
as
a
mo;vator
is
to
pay
people
enough
to
take
the
issue
of
money
off
the
table.
Daniel
Pink
-­‐
Drive:
The
Surprising
Truth
About
What
MoCvates
Us
www.smartlinksa.ch
Alexandre
Cuva
Twi0er:
@cuvaalex
17

18. Intrinsic
mo;va;on
is
the
reason
people
get
out
of
bed
in
the
morning.
Since
people
are
the
most
important
parts
of
an
organiza;on,
managers
must
do
all
they
can
to
keep
people
ac;ve,
crea;ve,
and
mo;vated.
Jurgen
Appelo
–
Management
3.0:
Leading
Agile
Developers,
Developing
Agile
Leaders
www.smartlinksa.ch
Alexandre
Cuva
Twi0er:
@cuvaalex
18

19. McGregor’s
Theory
X
and
Theory
Y
www.smartlinksa.ch
Alexandre
Cuva
Twi0er:
@cuvaalex
19

20. Workplace Values
www.smartlinksa.ch
Alexandre
Cuva
Twi0er:
@cuvaalex
20

21. “Medinilla’s
principle
of
mo3va3on”
“Every
great
product
ever
created
that
made
a
huge
difference
in
the
market
was
created
by
a
highly
mo;vated
individual
or
team.
As
a
corollary,
never
in
history,
at
no
place
on
earth,
a
de-­‐mo;vated
individual
or
workforce
gave
birth
to
a
great
product”
Medinilla,
Ángel
-­‐
Agile
Management:
Leadership
in
an
Agile
Environment
www.smartlinksa.ch
Alexandre
Cuva
Twi0er:
@cuvaalex
21

22. Agile Leadership Principles
! If your job is to demotivate people don’t do Agile, Agile is has hard than
motivate people.
www.smartlinksa.ch
Alexandre
Cuva
Twi0er:
@cuvaalex
22

23. Energize
People
Empower
Teams
Develop
Competence
Align
Constraints
www.smartlinksa.ch
Grow
Structure
Alexandre
Cuva
Twi0er:
@cuvaalex
23

24. ARE
YOU
AFRAID
LOOSING
POWER
?
www.smartlinksa.ch
Alexandre
Cuva
Twi0er:
@cuvaalex
24

25. By
advoca;ng
being
a
‘lazy’
project
manager,
I
do
not
intend
that
we
should
all
do
absolutely
nothing.[…]
mean
that
we
should
all
adopt
a
more
focused
approach
to
project
management
and
exercise
our
efforts
where
it
really
ma0ers,
rather
than
rushing
around
like
busy,
busy
bees
involving
ourselves
in
unimportant,
non-­‐cri;cal
ac;vi;es
that
others
can
be0er
address,
or
which
do
not
need
addressing
at
all
in
some
cases.
Peter
Taylor
-­‐
The
lazy
project
manager
www.smartlinksa.ch
Alexandre
Cuva
Twi0er:
@cuvaalex
25

26. The four types of
trust
www.smartlinksa.ch
Alexandre
Cuva
Twi0er:
@cuvaalex
26

27. Empowerment
is
implemen;ng
distributed
control
by
delega;ng
authority
www.smartlinksa.ch
Alexandre
Cuva
Twi0er:
@cuvaalex
27

28. Situa;onal
Leadership
Four
different
“leadership
styles”
1. Telling
2. Selling
3. Par;cipa;ng
4. Delega;on
Work
your
way
to
level
4
h0p://en.wikipedia.org/wiki/Situa;onal_leadership_theory
www.smartlinksa.ch
Alexandre
Cuva
Twi0er:
@cuvaalex
28

29. The
Seven
Levels
of
Authority
1. Tell:
make
decision
as
the
manager
2. Sell:
convince
people
about
decision
3. Consult:
get
input
from
team
before
decision
4. Agree:
make
decision
together
with
team
5. Advise:
influence
decision
made
by
the
team
6. Inquire:
ask
feedback
after
decision
by
team
7. Delegate:
no
influence,
let
team
work
it
out
www.smartlinksa.ch
Alexandre
Cuva
Twi0er:
@cuvaalex
29

30. Bring
Transparency
www.smartlinksa.ch
Alexandre
Cuva
Twi0er:
@cuvaalex
30

31. Agile Leadership Principles
! If your job is to demotivate people don’t do Agile, Agile is has hard than
motivate people.
! Be a great lazy manager, empower your teams
www.smartlinksa.ch
Alexandre
Cuva
Twi0er:
@cuvaalex
31

32. Energize
People
Empower
Teams
Develop
Competence
Align
Constraints
www.smartlinksa.ch
Grow
Structure
Alexandre
Cuva
Twi0er:
@cuvaalex
32

33. Why
train
employees
?
www.smartlinksa.ch
Alexandre
Cuva
Twi0er:
@cuvaalex
33

34. Competence
development
is
key
when
it
comes
to
doing
a
good
job.
Teams
are
only
able
to
achieve
their
goals
if
team
members
are
capable
enough,
and
managers
must
therefore
contribute
to
the
development
of
competence.
Jurgen
Appelo
–
Management
3.0:
Leading
Agile
Developers,
Developing
Agile
Leaders
www.smartlinksa.ch
Alexandre
Cuva
Twi0er:
@cuvaalex
34

35. Agile Leadership Principles
! If your job is to demotivate people don’t do Agile, Agile is has hard than
motivate people.
! Be a great lazy manager, empower your teams
! The only person you keep in your team untrained are the one you would
like they leave.
www.smartlinksa.ch
Alexandre
Cuva
Twi0er:
@cuvaalex
35

36. Energize
People
Empower
Teams
Develop
Competence
Align
Constraints
www.smartlinksa.ch
Grow
Structure
Alexandre
Cuva
Twi0er:
@cuvaalex
36

37. How
can
we
align
teams
with
the
goal
of
the
company
?
www.smartlinksa.ch
Alexandre
Cuva
Twi0er:
@cuvaalex
37

38. goal
target
intent
vision
aim
mission
objective
www.smartlinksa.ch
Alexandre
Cuva
Twi0er:
@cuvaalex
38

39. Everything
starts
with
the
purpose
of
a
business
Peter
F.
Druker
–
Management
www.smartlinksa.ch
Alexandre
Cuva
Twi0er:
@cuvaalex
39

40. Eliminate
numerical
goals,
quotas
and
bonuses.
W.
Edwards
Deming
–
Out
of
the
Crisis
www.smartlinksa.ch
Alexandre
Cuva
Twi0er:
@cuvaalex
40

41. www.smartlinksa.ch
Alexandre
Cuva
Twi0er:
@cuvaalex
41

42. Agile Leadership Principles
! If your job is to demotivate people don’t do Agile, Agile is has hard than
motivate people.
! Be a great lazy manager, empower your teams
! The only person you keep in your team untrained are the one you would
like they leave.
! Give people clear purpose and defined goal
www.smartlinksa.ch
Alexandre
Cuva
Twi0er:
@cuvaalex
42

43. Energize
People
Empower
Teams
Develop
Competence
Align
Constraints
www.smartlinksa.ch
Grow
Structure
Alexandre
Cuva
Twi0er:
@cuvaalex
43

44. How
can
we
be
Agile
in
a
geographically
distributed
organiza;on
?
www.smartlinksa.ch
Alexandre
Cuva
Twi0er:
@cuvaalex
44

45. Organiza;onal
structures
significantly
impact
how
an
organiza;on
works.
Many
teams
operate
within
the
context
of
a
complex
organiza;on,
and
thus
it
is
important
to
consider
structures
that
enhance
communica;on.
Jurgen
Appelo
–
Management
3.0:
Leading
Agile
Developers,
Developing
Agile
Leaders
www.smartlinksa.ch
Alexandre
Cuva
Twi0er:
@cuvaalex
45

46. Hierarchies
are
brilliant
systems
inven;ons
[…]
they
reduce
the
amount
of
informa;on
that
any
part
of
the
system
has
to
keep
track
of.
Donella
Meadows,
Thinking
in
Systems
www.smartlinksa.ch
Alexandre
Cuva
Twi0er:
@cuvaalex
46

47. The workplace is a network
www.smartlinksa.ch
Alexandre
Cuva
Twi0er:
@cuvaalex
47

48. www.smartlinksa.ch
Alexandre
Cuva
Twi0er:
@cuvaalex
48

49. Agile Leadership Principles
! If your job is to demotivate people don’t do Agile, Agile is has hard than
motivate people.
! Be a great lazy manager, empower your teams
! The only person you keep in your team untrained are the one you would
like they leave.
! Give people clear purpose and defined goal
! Grow structure as a fractal
www.smartlinksa.ch
Alexandre
Cuva
Twi0er:
@cuvaalex
49

50. www.smartlinksa.ch
Alexandre
Cuva
Twi0er:
@cuvaalex
50

51. Alexandre
Cuva
• CIO
for
a
Swiss
Financial
Company
• Experience
with
distributed
Scrum
teams
in
Vietnam
&
India
• Agile
Transi;on
Coach,
Scrum
Master,
Product
Owner
• Management
3.0
&
Cer;fied
Scrum
Developer
Trainer
• Event
speaker
Speaker
• ITIL
V3
“I
coach
teams
and
organizaCon
to
become
highly
producCve.”
E-­‐mail
:
alexandre.cuva@gmail.com
h0p://www.slideshare.net/GToronto
www.smartlinksa.ch
Alexandre
Cuva
Twi0er:
@cuvaalex
51