A thinking about the Quality Manager role in a complex world.

1. Quality Coach The Agile Test
Manager

2. Test Manager
The role of the software test manager is to lead
the testing team. Test Manager plays a
central role in the Team. The Test Manager takes
full responsibility for the project's success.
The role involves quality & test advocacy,
resource planning & management, and
resolution of issues that impede the testing
effort.

3. Agile
Testing
Mindset
• Quality Assistance over Quality Assurance
• Continuous Testing over Testing at the End
• Team Responsibility for Quality over Tester’s
Responsibility
• Whole Team Approach over Testing Departments and
Independent Testing
• Automated Checking over Manual Regression Testing
• Technical and API Testing over Just GUI Testing
• Exploratory Testing over Scripted Testing
• User Stories and Customer Needs over Requirement
Specifications
• Building the Best Software over Breaking the
Software
• Early Involvement over Late Involvement
• Short Feedback Loop over Delayed Feedback
• Preventing Defects over Finding Defects
https://www.testingexcellence.com/agile-testing-mindset-
tester-role-agile-team/

4. Hoang Anh Phan

5. Quality Coach
The role of the quality coach is to lead the team
on quality. Quality Coach plays a central role in
the Team. The Quality Coach share responsibility
for the project's success. The role involves
quality & test advocacy, resolution of issues that
impede the testing effort.

6. First Try in Vietnam

7. Vietnam • Culture of Testing
• A Tester as QC
• Super Fail
• Culture issue
• Should train also
the others

8. Second Try at Geneva State

9. Geneva
State
• The BA as Tester
• The team didn’t
need the QA.
• The team resolve
Quality issue
themselves
• A BA as a Test
Manager is not
good.
• Half fail, now the
team took power

10. Last try at
La
Mobiliere

11. La Mobiliere • The QC will be the
current QM
• He monitor the
Quality with the
Architect
• He has a Stand-Up
with the Tester
• Better
• Let’s follow up

12. Conclusion
Hire a QA willing
to work in a Agile
environment
1
Some
Development
practices
2
Know about
Craftsmanship or
DevOps
3
Give him a Leader
position
4

13. Alexandre Cuva
• Co-founder, Agile Coach, Speaker and Trainer at Finix Asia
• Experience with distributed Scrum teams in Vietnam & India
• +19 years of international experience in software development and project manager
• Coached Agile Team in Europe and Asia
• Agile, Lean, DevOp, Craftsmanship, Spotify, SAFe
• Management 3.0, Certified Scrum Developer & SAFe Trainer
• Co-founder of Agile Communities in Vietnam and Switzerland
Speaker
2011 - 2018
Organizer | Speaker
Speaker 2015https://www.linkedin.com/in/cuvaalex
Alexandre.cuva@finix.asia