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Making the Ask


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         Name
     Organization
What is your “ask style”?
Heather Yandow
Third Space Studio
Today’s Agenda
•   Asking Styles
•   Before the ask
•   THE ASK
•   After the ask
“Fundraising is the gentle art of
  teaching the joy of giving.”

          Hank Rosso
Asking Styles
Before the Ask
• Create your fundraising plan, including
  donor pyramid
• Gather or create your collateral materials
• Research the prospect
• Make the appointment
Fundraising Plan & Donor Pyramid
• How much money overall does your
  organization need to raise?
• How much money does your organization
  need to raise from individual donors?
• What are you individual donor strategies?
• How much do you need to raise from major
  donors?
A Sample Pyramid
    Amount        Number of Gifts   Total Gifts
    $25,000             1            $25,000
    $10,000             1            $10,000
    $5,000              3            $15,000
    $2,500              6            $15,000
    $1,000              12           $12,000
     $500               16           $8,000
     $250               24           $6,000
     $100               40           $4,000
 Average of $50        100           $5,000
                       203          $100,000

Want more? Visit
thirdspacestudio.com/?p=625
Collateral Materials
• What do you already have?
  – Annual reports
  – Newsletters
  – News articles
  – Pieces of foundation proposals
• What might you create?
  – Case statement
  – Pledge form
• WARNING: Don’t let the perfect be the enemy
  of the good.
Prospect Research
Your goal is to:
  Have the right person
            Asking for the right amount
                    For the right program
                                 At the right time

Focus you research on the first three.
Prospect Research
1. Right person – or right team
  – Find any social connections to organization
  – Match ask size, personalities, and program
2. Right amount
  – Examine donor history with your organization, gifts to
    similar organizations, political giving (opensecrets.org)
  – Decide on a number, or a range for new donors
3. Right program
  – Look at donor notes and other giving
  – Ask during the meeting!
Questions? Comments?
Making the Appointment
• No one right way to contact a prospect
• Ideally, it’s done by your “right person”
• Make clear that you want to discuss a gift:
   – “I’d love to talk to you about renewing your support
     this year.”
   – “Do you have time for me to update you on our work
     and talk about your support of our efforts?”
• If you have trouble making an appointment, try
  asking for advice
             (Gail Perry: http://www.gailperry.com/2011/10/how-to-secure-the-face-to-face-visit/)
Questions? Comments?
THE ASK
• Crafting the ask
• Practicing your questions and answers
• What to do if….?
“Donors don't give to institutions.
They invest in ideas and people in
       whom they believe.”

            G.T. Smith
Crafting the Ask
• Create a draft script for the
  meeting, including
  questions for the prospect
• Lay out specific roles for
  everyone at the meeting
• Decide who is going to
  actually make the ask
Crafting the Ask
• Practice the words you will use to ask for a
  gift:
  – “Would you be able to support us with a gift of
    $500 this year?”
  – “To launch this great new initiative, we really need
    donors at the $1,000 level. Would you be able to
    do make a gift at that level?”
• Practice being quiet
Questions and Answers
• Identify the five hardest questions a prospect
  could ask you about your project, organization, or
  request:
  – “I notice you had a surplus in 2010. Why do you need
    my donation?”
  – “I heard you had to fire your last ED. How are things
    going now?”
  – “Why are you spending your resources on printing
    materials in Spanish?”
• Practice answering them with your team or a
  colleague
What to do if…?
• The prospect says no.
• You don’t know the answer to one of their
  questions.
• They stand you up.
• They want to give stock, land, or another
  non-cash donation.
• They want something in writing.
Questions? Comments?
Following the Ask
•   Recording relevant data
•   Following-up
•   Thanking
•   Involving appropriately
Recording Data
• What is relevant?
  – Date, location, and length of meeting
  – Ask and result
  – Background details
  – Program interests
  – Involvement preferences
• Record in paper files or in your online
  database
• Be aware of access and security
Following Up
• Thank donor for taking the time to meet with
  you, sharing advice, etc. even if they did not
  give
• Provide any information you offered
• Look for an opportunity to get them involved
  in the next month
Thanking
• How do you thank donors?
  – Hand-written note
  – Official tax letter
  – Phone call from ED or Board member
  – Listing in your annual report or on your website
  – Thank you card from program participant
  – Letter from the ED with program results or
    organizational accomplishments
Thanking
• Rule of thumb is to
  thank donors seven
  times before you
  ask them again.
Involvement: Cycle of Engagement
Open    Thank
 the     and
Door    Track
                        Engage




                Thank            Thank
                 and              and
                Track            Track




                          Ask
“In good times and bad, we know
 that people give because you meet
needs, not because you have needs.”

            Kay Grace
Questions? Comments?
Thank you!


  Heather Yandow
  919.780.4117
  heather@thirdspacestudio.com

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Making the Ask webinar

  • 1. Making the Ask To join the call dial 609.318.5900 and use the code 882-848-532#
  • 2. How To Use Join.me
  • 3. Let’s get started! Name Organization What is your “ask style”?
  • 5. Today’s Agenda • Asking Styles • Before the ask • THE ASK • After the ask
  • 6. “Fundraising is the gentle art of teaching the joy of giving.” Hank Rosso
  • 8. Before the Ask • Create your fundraising plan, including donor pyramid • Gather or create your collateral materials • Research the prospect • Make the appointment
  • 9. Fundraising Plan & Donor Pyramid • How much money overall does your organization need to raise? • How much money does your organization need to raise from individual donors? • What are you individual donor strategies? • How much do you need to raise from major donors?
  • 10. A Sample Pyramid Amount Number of Gifts Total Gifts $25,000 1 $25,000 $10,000 1 $10,000 $5,000 3 $15,000 $2,500 6 $15,000 $1,000 12 $12,000 $500 16 $8,000 $250 24 $6,000 $100 40 $4,000 Average of $50 100 $5,000 203 $100,000 Want more? Visit thirdspacestudio.com/?p=625
  • 11. Collateral Materials • What do you already have? – Annual reports – Newsletters – News articles – Pieces of foundation proposals • What might you create? – Case statement – Pledge form • WARNING: Don’t let the perfect be the enemy of the good.
  • 12. Prospect Research Your goal is to: Have the right person Asking for the right amount For the right program At the right time Focus you research on the first three.
  • 13. Prospect Research 1. Right person – or right team – Find any social connections to organization – Match ask size, personalities, and program 2. Right amount – Examine donor history with your organization, gifts to similar organizations, political giving (opensecrets.org) – Decide on a number, or a range for new donors 3. Right program – Look at donor notes and other giving – Ask during the meeting!
  • 15. Making the Appointment • No one right way to contact a prospect • Ideally, it’s done by your “right person” • Make clear that you want to discuss a gift: – “I’d love to talk to you about renewing your support this year.” – “Do you have time for me to update you on our work and talk about your support of our efforts?” • If you have trouble making an appointment, try asking for advice (Gail Perry: http://www.gailperry.com/2011/10/how-to-secure-the-face-to-face-visit/)
  • 17. THE ASK • Crafting the ask • Practicing your questions and answers • What to do if….?
  • 18. “Donors don't give to institutions. They invest in ideas and people in whom they believe.” G.T. Smith
  • 19. Crafting the Ask • Create a draft script for the meeting, including questions for the prospect • Lay out specific roles for everyone at the meeting • Decide who is going to actually make the ask
  • 20. Crafting the Ask • Practice the words you will use to ask for a gift: – “Would you be able to support us with a gift of $500 this year?” – “To launch this great new initiative, we really need donors at the $1,000 level. Would you be able to do make a gift at that level?” • Practice being quiet
  • 21. Questions and Answers • Identify the five hardest questions a prospect could ask you about your project, organization, or request: – “I notice you had a surplus in 2010. Why do you need my donation?” – “I heard you had to fire your last ED. How are things going now?” – “Why are you spending your resources on printing materials in Spanish?” • Practice answering them with your team or a colleague
  • 22. What to do if…? • The prospect says no. • You don’t know the answer to one of their questions. • They stand you up. • They want to give stock, land, or another non-cash donation. • They want something in writing.
  • 24. Following the Ask • Recording relevant data • Following-up • Thanking • Involving appropriately
  • 25. Recording Data • What is relevant? – Date, location, and length of meeting – Ask and result – Background details – Program interests – Involvement preferences • Record in paper files or in your online database • Be aware of access and security
  • 26. Following Up • Thank donor for taking the time to meet with you, sharing advice, etc. even if they did not give • Provide any information you offered • Look for an opportunity to get them involved in the next month
  • 27. Thanking • How do you thank donors? – Hand-written note – Official tax letter – Phone call from ED or Board member – Listing in your annual report or on your website – Thank you card from program participant – Letter from the ED with program results or organizational accomplishments
  • 28. Thanking • Rule of thumb is to thank donors seven times before you ask them again.
  • 29. Involvement: Cycle of Engagement Open Thank the and Door Track Engage Thank Thank and and Track Track Ask
  • 30. “In good times and bad, we know that people give because you meet needs, not because you have needs.” Kay Grace
  • 32. Thank you! Heather Yandow 919.780.4117 heather@thirdspacestudio.com

Editor's Notes

  1. Most important to analytical folks
  2. Most important to analytical folks
  3. Question: for
  4. Any other ways that you find major donor prospects?
  5. “right person” may also be the person who is willing and able to set up the meeting!
  6. Any other ways that you find major donor prospects?
  7. Rituals and practices you use?
  8. Rituals and practices you use?
  9. Ask “what are you most worried will happen?”
  10. Any other ways that you find major donor prospects?
  11. You’ve now created a huge list of potential prospects, how do you focus?
  12. Tip: sit down in the car and write down in a stream-of-consciousness way all that you can remember