- GA Implementation
- Report Makeovers
- Insight Reports
- Implementation and Strategy
- Data Visualization Consultant
- Real-time data streams
Thomas Bosilevac
thomas@mashmetrics.com
www.mashmetrics.com
FACTS TO INSIGHT:
MAKING DATA SEXY
How is our website performing?
How is our website performing?
Is our marketing working?
How is our website performing?
Is our marketing working?
How many hits do we get?
What was our performance last
month when we launched the
new TV ad?
Should we spend on
Conversion Optimization or
Awareness Marketing?
What was our performance last
month when we launched the
new TV ad?
1,456 Visits
1,456 Visits
1,456 Visits
1,456 Visits
Few Answers
Few Answers
Few Answers
Few Answers
00
Icons for marketing, tech, create. NOT data
• Our Jobs are multi
Icons for marketing, tech, create. NOT data
• Our Jobs are multi
Icons for marketing, tech, create. NOT data
• Our Jobs are multi
Icons for marketing, tech, create. NOT data
• Our Jobs are multi
Icons for marketing, tech, create. NOT data
• Our Jobs are multi
A
week
in the
life of an
analyst
How can we decrease
our marketing spend …
…and increase our
sales?
A
week
in the
life of an
analyst
A
week
in the
life of an
analyst
WHAT
WENT WRONG
???
1281736875617897
6546984506985604
9828676298098584
5822450985645893
5098450980965859
0910302099059595
9577253646750506
7890456788457898
0982137765487266
4908560932949686
1281736875617897
6546984506985604
9828676298098584
5822450985645893
5098450980965859
0910302099059595
9577253646750506
7890456788457898
0982137765487266
4908560932949686
1281736875617897
6546984506985604
9828676298098584
5822450985645893
5098450980965859
0910302099059595
9577253646750506
7890456788457898
0982137765487266
4908560932949686
DATA VIZ
MATTERS
!!!
Measure and Mix
Analyze for insights
Show and tell
How to move forward
Measure and Mix
Lead Generation
Content Website
eCommerce Website
Tools of the mixing trade
Tools of the mixing trade
https://developers.google.com/analytics/solutions/google-
analytics-spreadsheet-add-on#introduction
Tools of the mixing trade
Analyze for insights
AWARENESS
CONVERSIONLOYALTY
ENGAGEMENT
AWARENESS Introducing your
brand
• VOLUME
• AUDIENCE
• EFFICIENCTY
ENGAGEMENTEngaging your
Audience
• ENAGEMENT
• RETENTION
• PRODUCT
Purchase Point
• CONVERSIONS
• DROP-OFF
• AVG ORDER
SIZE
CONVERSION
Retention and
Referral
• RETURN
• REFERRALS
• POSITIVE
REMARKS
RETAIN
Show and tellShow and tell
Common Mistakes to Avoid
# 1
Use Ratios,
not Counts
# 1
Use Ratios, not Counts
150,000 Total Visits
20% Total Visits
1,200 Purchases
.8% Conversion Rate
# 1
Use Ratios not Counts
150,000 Total Visits
20% Total Visits
1,200 Purchases
.8% Conversion Rate
$12K Cost
$10 CPL
# 1
Use Ratios not Counts
# 2
Walking Through the Report
# 2
Cramming
one slide
# 3
Choosing the Right Chart
DATA VIZ
MAKEOVER TIME!!!!
Turn multiple reports…
- 50,000 100,000 150,000 200,000 250,000 300,000
BingOrganic Search
TwitterPaid Social
FacebookPaid Social
BingPaid Search
Email CustomersEmail
Email EngagementEmail
GooglePaid Search
GoogleOrganic Search
Sessions
- 2,000 4,000 6,000 8,000 10,000 12,000
Sales
$- $10,000.00 $20,000.00 $30,000.00 $40,000.00
Cost
Q2 Visits / Sales / Cost
Single Slide of Insight
0% 10% 20% 30% 40% 50% 60% 70%
BingOrganic Search
TwitterPaid Social
FacebookPaid Social
BingPaid Search
Email CustomersEmail
Email EngagementEmail
GooglePaid Search
GoogleOrganic Search
% Total Visits
0% 5% 10% 15% 20%
Conversion Rate
$- $10.00 $20.00 $30.00 $40.00
CPLQ2 Visits / Conversion / CPL
Usage of Ratios
0% 10% 20% 30% 40% 50% 60% 70%
BingOrganic Search
TwitterPaid Social
FacebookPaid Social
BingPaid Search
Email CustomersEmail
Email EngagementEmail
GooglePaid Search
GoogleOrganic Search
% Total Visits
0% 5% 10% 15% 20%
Conversion Rate
$- $10.00 $20.00 $30.00 $40.00
CPLQ2 Visits / Conversion / CPL
Highlight the Insight
0% 80%
BingOrganic Search
TwitterPaid Social
FacebookPaid Social
BingPaid Search
Email CustomersEmail
Email EngagementEmail
GooglePaid Search
GoogleOrganic Search
% Total Visits
0% 10% 20%
Conversion Rate
$- $40.00
CPLQ2 Visits / Conversion / CPL
Clean up the Noise
0% 80%
BingOrganic Search
TwitterPaid Social
FacebookPaid Social
BingPaid Search
Email CustomersEmail
Email EngagementEmail
GooglePaid Search
GoogleOrganic Search
% Total Visits
0% 10% 20%
Conversion Rate
$- $40.00
CPL
Increasing weekly emails by 15% can increase sales by 10% with less than
$1000 investment.
Title the Insight
How to move forward
How to move forward
From an
insight
From a
report
From an
insight
• Involve the entire team
From an
insight
• Involve the entire team
• Solidify Roles
From an
insight
• Involve the entire team
• Solidify Roles
• Test, Test, Test
How to move forward
But how can we send more
emails without spamming?
How to move forward
We have weather data remember?
Lets send emails out to customers
where it is about to rain!
The Dreaded
Dashboard!
Excessive
Noise
Non
Comparative
Axis
Dual Axis
Overused
Labels
No apparent
insight
# 1
What is biz question?
What are the sales
trends month over
month?
Are we staying on
target?
# 2
Use ratios not Counts
# 3
Simplify Charts
Consistent Axis
for comparison
No need for dual
date display
Data Callouts to
highlight insight
Labels shown
once
Attention
Grabbing Title Performance
Markers
From a
report
• Title with an insight
From a
report
• Title with an insight
• Don’t ask what metrics people need
From a
report
• Title with an insight
• Don’t ask what metrics people need
• Show by week where available
From a
report
• Title with an insight
• Don’t ask what metrics people need
• Show by week where available
• Forget “Everyone” every once in awhile
Measure and Mix
Analyze for insights
Show and tellHow to move forward
Measure and Mix
• Use all the data surrounding the business
• Find areas to join web customers with offline
customers
• Utilize GA Custom Dimensions and Measures
• Take advantage of tools to extract, transform, and
present
Analyze for insights
• Pay attention to the intention of your marketing
• Don’t concentrate on pure sales funnel
• Split metrics in to four key areas
Show and tell
• Use ratios and not counts
• Don’t walk through your work
• Don’t “cram” into one slide
• Leave out unnecessary noise
How to move forward
• Title with an insight
• Don’t ask what metrics people need
• Show by week where available
• Forget “Everyone” every once in awhile
- GA Implementation
- Report Makeovers
- Insight Reports
- Implementation and Strategy
- Data Visualization Consultant
- Real-time data streams
Thomas Bosilevac
thomas@mashmetrics.com
www.mashmetrics.com

Making data sexy: Data Visualization for Digital Marketing

Editor's Notes

  • #23 Our jobs are now multi-disciplined between marketing, technology, creative…Data is the last thing we are thinking about. WE are marketers not statisticians, creatives not quants. Audience vote at this point. Primary Marketing, Tech, Creative, have no clue all the above?
  • #24 Our jobs are now multi-disciplined between marketing, technology, creative…Data is the last thing we are thinking about. WE are marketers not statisticians, creatives not quants. Audience vote at this point. Primary Marketing, Tech, Creative, have no clue all the above?
  • #25 Our jobs are now multi-disciplined between marketing, technology, creative…Data is the last thing we are thinking about. WE are marketers not statisticians, creatives not quants. Audience vote at this point. Primary Marketing, Tech, Creative, have no clue all the above?
  • #26 Our jobs are now multi-disciplined between marketing, technology, creative…Data is the last thing we are thinking about. WE are marketers not statisticians, creatives not quants. Audience vote at this point. Primary Marketing, Tech, Creative, have no clue all the above?
  • #27 Our jobs are now multi-disciplined between marketing, technology, creative…Data is the last thing we are thinking about. WE are marketers not statisticians, creatives not quants. Audience vote at this point. Primary Marketing, Tech, Creative, have no clue all the above?