1. M o h a m m a d A l - K h a t i b , M B A ,
C I S S P , I T I L ®
Mobile: +971 55 5907044
Address: Dubai-UAE
Nationality: Jordanian
Date of birth: 10 / 10 / 1987
Email: moh.khatib@gmail.com
Objective
To work in a leading IT company that offers the potential for growth, advancement, stability, etc. Ideal position
would provide exposure to various design projects in different market segments, (i.e. corporate, e-
commerce, etc.). Will trade creative mind and valuable technical skill set for position with advancement
possibilities and career guidance.
WorkExperience
03/2010 till present The American University in Dubai Dubai – UAE
Team Leader – System Analyst for the Mohammad Bin Rashid School of Communication:
 System analysis and requirement gathering, including Technical and Business documentations which
includes:
• Identifying, investigating, and analyzing business processes, procedures and work practices.
• Developing feasibility studies and Business cases for new projects, which include different
analysis such as SWOT analysis, Cost/Benefit analysis, Risk analysis, Technical Analysis and
TELOS Analysis.
• Identify key performance indicators “KPI’s” by comparing it with the best practices and creating
benchmarks for the services provided and perform periodic evaluation while suggesting
improvements.
• Developing and managing the SLA’s and RFP’s internally and externally with vendors.
• Identifying and evaluating inefficiencies and recommending optimal business practices, and
system functionality and behavior to meet the service level targets approved in the SLAs and
customer satisfaction.
• Aligning IT services with the business requirements using ITIL 2011 service management
framework for developing and mentoring services through out the service lifecycle “Strategy,
Design, Transition, Operation and CSI- Continuous Service Improvement”.
• Taking responsibility for deploying functional solutions, such as creating, adopting and
implementing system test plans, which ensure acceptable quality and integrity of the system.
• Using data and process modeling techniques “UML Diagrams” to create clear system
specifications for the design and development of system software
• Acting as a central reference and information source, providing guidance and assistance in the
system project decision making process
• Identifying technology limitations and deficiencies in existing systems and associated processes,
procedures and methods
 Design the application architecture including application security measurements managing all the
frontend and workflow tasks and overseeing the security of information and communication
technology “ICT” systems.
 The implementation of IPhone, Android and Blackberry applications for the reservation website – in
progress.
 Responsible for Developing and implementing the MBRSC website; the MBRSC Blog and MBRSC
Tube: a video hosting website for the MBRSC students to interact and share their videos and students
work, as well as lectures, media chat videos and much more.
 The implementation of the MBRSC E-Newspaper where MBRSC journalists can post their articles,
images or videos, with a user-friendly MS word editor and UM system in both Arabic and English.
 MBRSC equipment reservation project for student to reserve the equipment’s they need such as “
camera, mic., lighting …etc” and check the status of their reservation.
 Set up and configured the Redhat 6.1 Enterprise Linux Server along with samba configuration.
 Trained on using and configuring Cisco TelePresence System 3200.

2. WorkExperience
&Skills 03/2009 till 03/2010 Microsystems L.L.C. Dubai - UAE
Software Developer:
 Worked closely on Oracle Portal and Oracle Application server 10g,Oracle Web logic Server 11G ,
responsible for the implementation of the Portal for DTPS “Directorate of town planning and survey
in Sharjah” which includes working on:
• Creating Page groups, Portal templates, and HTML templates with “HTML –JavaScript –PL-
SQL dynamic pages, job-applying system for DTPS, fees calculation and application tracing.
• Adding different types of portlets and implementing them to fit user needs. For example,
HTML portlets using PL-SQL”- custom search portlets – user defined portlets ….etc.
• Portal content management by adding the content for all the portal pages. Configuring the
portal OID “user management” with users and groups and create the workflow for the portal
pages.
• The use case documentation for the portal and portal content management.
 Development using J2EE and ADF “Oracle Application Development Framework”.
• Generating and customizing Task Forms from the BPEL human tasks as well as building
resource bundle.
• Creating beans and using them in binding task form fields with bean fields IE:”backing
beans”.
• Worked with iterators, lists, drop down fields and LOV in Oracle ADF to refer to a created
Data Collection or data source
• Deploy all the task forms built in the same sequence as in the BPEL process and represent
them in oracle ADF Work list.
 Develop and design reports for DTPS using Jasper I Reports version 3.6.0. and Oracle SOA Suit 11g
- BAM reports.
 Worked and familiar with various oracle products like AutoVue.
 Built and implemented the prototypes “Mockups” for the DTPS “Directorate of town planning and
survey in Sharjah” Project using Frevvo Web Application and Html with JavaScript.
 Developed JSP pages for Awqaf and Minors Affairs Foundation “AMAF” Project and worked with
Oracle Containers for J2EE (OC4J) and created JSP to call DB procedures.
 Expert in Crystal reports, worked with crystal report 10 for AMAF Project and did an integration
between crystal reports and JSP parameter pages using Eclipse with crystal reports components.
 Writing and maintaining program code to meet system requirements, system designs and technical
specifications in accordance with quality accredited standards
Feb.–April -2009 Oracle Systems Ltd. Dubai – UAE
Training at Oracle Ltd. Dubai :
 Joined Oracle Systems Ltd. Middle East company at DIC for my internship program and worked with
Oracle applications and knowledgeable of Oracle courses and products. Certified for attending and
completing Siebel 8 CRM Essentials and Siebel 8 implementation case study from Oracle University
Department during that I did a Real-Estate Project implementation using Siebel.
 Java J2EE Development, with Oracle Application Server 10g and Oracle Web logic server
11G.
 Oracle Application Development Framework ‘ADF’ integration with BPEL and Oracle
Weblogic Server 11g, OC4J Server deployment with JSP pages with resources bundles.
 Different reporting tools like Microsoft Crystal Reports and Oracle BAM Reports.
 PHP “WAMP Server with Apache and PHP” for Web Development.
 Worked with different O.S. like Linux ’Redhat, Ubuntu’, Mac Snow Leopard “Mac OS X
10.6.8”,Mac Lion.
Personal Skills
 Quick, ingenious, stimulating, alert, and outspoken. Resourceful in solving new and challenging
problems. Adept at generating conceptual possibilities.(Due to MYERS-BRIGGS type indicator).

3. Education/Courses/Certifications
2010-2013 American University In Dubai, Dubai-UAE.
 General MBA – Master of Business Administration, GPA : 3.56 – B+.
2005-2009 University of Sharjah, Sharjah-UAE.
 B.Sc. in Computer Science with “GPA: 3.12, Degree: B+, Detail: Very Good”.
 Finished all my credit hours “129”in 3 years.
2014: AXELOS – PEOPLECERT, ITIL 2011 IT Services Management Certified .
 ITIL 2011 Foundation Certificate in IT Service Management mastering all phases of
service lifecycle ”Strategy, Design, Transition, Operation, and CSI” from
PEOPLECERT with Certification Exam Score of 93%.
 ITIL 2011 Foundation Training Certification from Impetus Consulting.
2013: (ISC)² CISSP Certification - Certified Information Systems Security Professional
 Certification of Attendance for the OISSG - CISSP Certification Boot camp covering the 10
security domains of CBK.
2009: Oracle University in Dubai, Siebel 8 CRM Essentials Certification.
2009: Oracle University in Dubai, Siebel 8 CRM implementation case study Certification.
2005 High school certificate from (HH. Mohammad bin Rashid School in Dubai).
 With 95.00 percentage (science department).
Courses and Certifications
 JAVA J2EE / J2SE / OOP concepts, Applets, Image processing using java.
 Participated in (University Of Sharjah) programming contest in 2007, and 2008 “with certificates.
 A Microsoft .NET member in UOS for 2 years & vice president in CSS Club “Computer Science
Society” in UOS.
Languages
Fluent in English and Native Arabic
References and recommendations are available upon request.