This document summarizes Mahindra Logistics Limited, an integrated logistics and mobility solutions provider in India. It offers warehousing, transportation, and express delivery services. Warehousing services include managing over 17 million square feet of space. Transportation services use over 10,000 vehicles. Express delivery was expanded through an acquisition. Delivering large appliances presents challenges in quick and consistent delivery given their size. Technology, processes, and performance monitoring help address these challenges and provide benefits like on-time delivery and cost optimization.

1. GIGGLING
PLATYPUS CO.
MAHINDRA
LOGISTICS
CASE BASED PRESENTATION
PRESENTED BY:
TAVASVAT SINGH (BBA-FINANCE)

2. ABOUT THE
COMPANY
MAHINDRA LOGISTICS LIMITED IS A LEADING INTEGRATED
LOGISTICS & MOBILITY SOLUTIONS PROVIDER WITH OVER A
DECADE OF EXPERIENCE. WE HAVE A STRONG PRESENCE
ACROSS THE COUNTRY. WE OFFER SUPPLY CHAIN
SOLUTIONS TO DIVERSE INDUSTRY VERTICALS SUCH AS
AUTOMOTIVE, ENGINEERING, CONSUMER GOODS,
PHARMACEUTICALS, TELECOM, COMMODITIES, AND E-
COMMERCE AND OFFER INTEGRATED EMPLOYEE
TRANSPORTATION SOLUTIONS TO ENTERPRISE ACROSS IT,
ITES, MANUFACTURING, BANKING, FINANCIAL SERVICES
AND INSURANCE, AND CONSULTING BUSINESSES.

3. GIGGLING
PLATYPUS CO.
WAREHOUSING:THE WAREHOUSING SERVICES PRIMARILY INCLUDE INVENTORY
CONTROL, STORAGE MANAGEMENT AND VALUE-ADDED SERVICES.
1.
MANAGING OVER 17 MILLION SQUARE FEET OF WAREHOUSING SPACE AT MULTIPLE
LOCATIONS ACROSS THE COUNTRY. THESE INCLUDE A MIX OF BUILT-TO-SUIT (AS
PER THE CONVENIENCE OF DEVELOPER AND THE CLIENT), DEDICATED, AND MULTI-
USER WAREHOUSES (MULTIPLE CLIENT). THE COMPANY HAS DEPLOYED
CUSTOMISED MATERIAL HANDLING EQUIPMENT (MHE) AS WELL AS EXTENSIVE
AUTOMATION AND ARE PROFICIENT IN HANDLING THE EXISTING WAREHOUSES FOR
CLIENTS TO OPTIMISE THEIR FUNCTIONING.
MAHINDRA LOGISTICS
SERVICE BUCKET

4. GIGGLING
PLATYPUS CO.
TRANSPORTATION:
WITH MORE THAN 10,000 VEHICLES PLYING EVERY MONTH, THE COMPANY
OFFERS A FULL SUITE OF TRANSPORTATION SOLUTIONS PAIRED WITH A WIDE
VARIETY OF EXPERIENCE ACROSS INDUSTRIES. THIS INCLUDES BACK-END
INFORMATION TECHNOLOGY INFRASTRUCTURE AND FRONT-END DEVICES THAT
GATHER INFORMATION AND REPORT REAL TIME, KEY SHIPMENT DATA. THE
TRANSPORTATION SERVICES PRIMARILY COMPRISE OF
IN-BOUND SOLUTIONS, OUTBOUND SOLUTIONS, PRIMARY AND SECONDARY
DISTRIBUTION, NETWORK-BASED DISTRIBUTION, LAST MILE DELIVERY ETC.
MAHINDRA LOGISTICS
SERVICE BUCKET

5. GIGGLING
PLATYPUS CO.
3. EXPRESS - B2B
ANOTHER DIVISION WHICH MLL HAS GOT INTO THEIR PORTFOLIO BY
ACQUIRING ONE OF THE LEADING B2B EXPRESS COMPANIES OF INDIA -
RIVIGO.
RIVIGO IS THE EXPRESS BUSINESS SUBSIDIARY OF MAHINDRA LOGISTICS.
RIVIGO IS REVOLUTIONIZING GOODS MOBILITY IN INDIA BY DRIVING
EXCELLENCE USING WORLD-CLASS TECHNOLOGY, WITH A STRONG FOCUS ON
ZERO DEFECT OPERATIONS.
MAHINDRA LOGISTICS
SERVICE BUCKET

6. Mobiles,laptops,Fashion, lifestyle, home, and consumer
electronics have dominated e-commerce sales unlike the
sales of large appliances which is comparatively less
because it is particularly challenging to deliver these
products quickly, consistently, and in a feasible manner
due to its large size. For instance, getting a washing
machine or a television delivered to a customer is far
tougher than delivering a smartphone or a pair of
denims.The company predicting the supply of these large
products to be one of the largest revenue factors in the
coming years started operating in the heavy and bulk
segment in the year 2015 for the Indian market.The heavy
and bulk category caters to all large items such as white
goods, furniture, TV, etc.An efficient supply chain and
GIGGLING
PLATYPUS CO.
CASE SUMMARY

7. •Delivering to the customer location
at a specific time slot as desired by
the customer
•Handling returns and reverse
logistics
•Safety and compliance in the
handling of material as desired by
the customer
•Manage peak and festive delivery
during the course of the year
GIGGLING
PLATYPUS CO.
CHALLENGES FACED

8. GIGGLING
PLATYPUS CO.
BUSINESS SOLUTIONS
placement of facilities and
fulfillment centers was the next step
to create an effective supply chain.
Pan India Reach
LOCATION
24/7 Helpdesk Support
Enhanced visibility for decision making
GPS/ Non-GPS tracking | Track vehicle movement and
route performance
Performance analysis | Close monitoring
Technology

9. GIGGLING
PLATYPUS CO.
BUSINESS SOLUTIONS
Vehicle selection and fleet
management ensured optimum
vehicle utilization
TRANSPORTATION
Last-mile safety measures such as usage of trolley
strapping for the safety of goods were also
implemented.
Processes were set up and managed to enable slot-
IMPROVEMENT & CONTROL MEASURES:

10. GIGGLING
PLATYPUS CO.
BENEFITS
OPTIMUM UTILIZATION
OF AVAILABLE
RESOURCES – VEHICLE
SPACE, CAPACITY, AND
MANPOWER
TECHNOLOGY-ENABLED
VISIBILITY & CONTROL
ON-TIME DELIVERY SLA
OF 98 %
COST OPTIMIZATION
BY VEHICLE SPACE
OPTIMIZATION

11. THANK YOU!