As Facebook announced its upcoming IPO, lots of interrogations are still pending about the relevance of such an important valorization, whereas the website’s revenues are still border line.
This longed-for IPO is the occasion to come back on the short history of this social network and to understand better the bases on which he is developed.
It’s also the occasion to anticipate the issues which it would facing with, to forecast the areas of growth that would enable it to concretize his current success, and see how this company might be a potential source of benefits.
Magento Imagine eCommerce Conference February 2011: Optimizing Magento For Pe...varien
This presentation was the basis for a panel discussion about how to optimize Magento for maximum performance. The panel was part of the Day 1 technical breakout sessions during Magento's Imagine eCommerce Conference, held February 7-9, 2011 in Los Angeles.
Get the insider’s tour of the implementation and the technologies used to enable Interactive Charts to plot hundreds of thousands data points and interact with them in real time. The Accelrys R&D Team will explain how the popular Interactive Charts were revamped to meet needs to handle Big Data visualization.
As Facebook announced its upcoming IPO, lots of interrogations are still pending about the relevance of such an important valorization, whereas the website’s revenues are still border line.
This longed-for IPO is the occasion to come back on the short history of this social network and to understand better the bases on which he is developed.
It’s also the occasion to anticipate the issues which it would facing with, to forecast the areas of growth that would enable it to concretize his current success, and see how this company might be a potential source of benefits.
Magento Imagine eCommerce Conference February 2011: Optimizing Magento For Pe...varien
This presentation was the basis for a panel discussion about how to optimize Magento for maximum performance. The panel was part of the Day 1 technical breakout sessions during Magento's Imagine eCommerce Conference, held February 7-9, 2011 in Los Angeles.
Get the insider’s tour of the implementation and the technologies used to enable Interactive Charts to plot hundreds of thousands data points and interact with them in real time. The Accelrys R&D Team will explain how the popular Interactive Charts were revamped to meet needs to handle Big Data visualization.
On March 23, TD Azlan held the "Build 4 the Cloud" seminar at De Olifant in Breukelen, Utrecht.
By organizing this seminar, TD Azlan was able to show her resellers which opportunities TD Azlan can offer to their enterprise, for virtualization and datacenter solutions.
Speakers Marc Samsom (Cisco) and Jan Smit (VMWare), among others, shared very useful information about upcoming changes in the datacenter market.
Magento Imgine eCommerce Conference February 2011: Mashup of Magento and Sale...varien
Cloud Conversions CEO Jon Jessup presented how to integrate Magento's eCommerce platform with SalesForce.com during the Imagine eCommerce Conference's Day 2 technical breakout sessions.
This presentation was delivered in the technical track of the break out sessions at Magento's Imagine eCommerce Conference, held on February 7-9, 2011 in Los Angeles.
Essentials of Automations: The Art of Triggers and Actions in FMESafe Software
In this second installment of our Essentials of Automations webinar series, we’ll explore the landscape of triggers and actions, guiding you through the nuances of authoring and adapting workspaces for seamless automations. Gain an understanding of the full spectrum of triggers and actions available in FME, empowering you to enhance your workspaces for efficient automation.
We’ll kick things off by showcasing the most commonly used event-based triggers, introducing you to various automation workflows like manual triggers, schedules, directory watchers, and more. Plus, see how these elements play out in real scenarios.
Whether you’re tweaking your current setup or building from the ground up, this session will arm you with the tools and insights needed to transform your FME usage into a powerhouse of productivity. Join us to discover effective strategies that simplify complex processes, enhancing your productivity and transforming your data management practices with FME. Let’s turn complexity into clarity and make your workspaces work wonders!
In his public lecture, Christian Timmerer provides insights into the fascinating history of video streaming, starting from its humble beginnings before YouTube to the groundbreaking technologies that now dominate platforms like Netflix and ORF ON. Timmerer also presents provocative contributions of his own that have significantly influenced the industry. He concludes by looking at future challenges and invites the audience to join in a discussion.
GridMate - End to end testing is a critical piece to ensure quality and avoid...ThomasParaiso2
End to end testing is a critical piece to ensure quality and avoid regressions. In this session, we share our journey building an E2E testing pipeline for GridMate components (LWC and Aura) using Cypress, JSForce, FakerJS…
Goodbye Windows 11: Make Way for Nitrux Linux 3.5.0!SOFTTECHHUB
As the digital landscape continually evolves, operating systems play a critical role in shaping user experiences and productivity. The launch of Nitrux Linux 3.5.0 marks a significant milestone, offering a robust alternative to traditional systems such as Windows 11. This article delves into the essence of Nitrux Linux 3.5.0, exploring its unique features, advantages, and how it stands as a compelling choice for both casual users and tech enthusiasts.
GraphSummit Singapore | The Art of the Possible with Graph - Q2 2024Neo4j
Neha Bajwa, Vice President of Product Marketing, Neo4j
Join us as we explore breakthrough innovations enabled by interconnected data and AI. Discover firsthand how organizations use relationships in data to uncover contextual insights and solve our most pressing challenges – from optimizing supply chains, detecting fraud, and improving customer experiences to accelerating drug discoveries.
Observability Concepts EVERY Developer Should Know -- DeveloperWeek Europe.pdfPaige Cruz
Monitoring and observability aren’t traditionally found in software curriculums and many of us cobble this knowledge together from whatever vendor or ecosystem we were first introduced to and whatever is a part of your current company’s observability stack.
While the dev and ops silo continues to crumble….many organizations still relegate monitoring & observability as the purview of ops, infra and SRE teams. This is a mistake - achieving a highly observable system requires collaboration up and down the stack.
I, a former op, would like to extend an invitation to all application developers to join the observability party will share these foundational concepts to build on:
GDG Cloud Southlake #33: Boule & Rebala: Effective AppSec in SDLC using Deplo...James Anderson
Effective Application Security in Software Delivery lifecycle using Deployment Firewall and DBOM
The modern software delivery process (or the CI/CD process) includes many tools, distributed teams, open-source code, and cloud platforms. Constant focus on speed to release software to market, along with the traditional slow and manual security checks has caused gaps in continuous security as an important piece in the software supply chain. Today organizations feel more susceptible to external and internal cyber threats due to the vast attack surface in their applications supply chain and the lack of end-to-end governance and risk management.
The software team must secure its software delivery process to avoid vulnerability and security breaches. This needs to be achieved with existing tool chains and without extensive rework of the delivery processes. This talk will present strategies and techniques for providing visibility into the true risk of the existing vulnerabilities, preventing the introduction of security issues in the software, resolving vulnerabilities in production environments quickly, and capturing the deployment bill of materials (DBOM).
Speakers:
Bob Boule
Robert Boule is a technology enthusiast with PASSION for technology and making things work along with a knack for helping others understand how things work. He comes with around 20 years of solution engineering experience in application security, software continuous delivery, and SaaS platforms. He is known for his dynamic presentations in CI/CD and application security integrated in software delivery lifecycle.
Gopinath Rebala
Gopinath Rebala is the CTO of OpsMx, where he has overall responsibility for the machine learning and data processing architectures for Secure Software Delivery. Gopi also has a strong connection with our customers, leading design and architecture for strategic implementations. Gopi is a frequent speaker and well-known leader in continuous delivery and integrating security into software delivery.
In the rapidly evolving landscape of technologies, XML continues to play a vital role in structuring, storing, and transporting data across diverse systems. The recent advancements in artificial intelligence (AI) present new methodologies for enhancing XML development workflows, introducing efficiency, automation, and intelligent capabilities. This presentation will outline the scope and perspective of utilizing AI in XML development. The potential benefits and the possible pitfalls will be highlighted, providing a balanced view of the subject.
We will explore the capabilities of AI in understanding XML markup languages and autonomously creating structured XML content. Additionally, we will examine the capacity of AI to enrich plain text with appropriate XML markup. Practical examples and methodological guidelines will be provided to elucidate how AI can be effectively prompted to interpret and generate accurate XML markup.
Further emphasis will be placed on the role of AI in developing XSLT, or schemas such as XSD and Schematron. We will address the techniques and strategies adopted to create prompts for generating code, explaining code, or refactoring the code, and the results achieved.
The discussion will extend to how AI can be used to transform XML content. In particular, the focus will be on the use of AI XPath extension functions in XSLT, Schematron, Schematron Quick Fixes, or for XML content refactoring.
The presentation aims to deliver a comprehensive overview of AI usage in XML development, providing attendees with the necessary knowledge to make informed decisions. Whether you’re at the early stages of adopting AI or considering integrating it in advanced XML development, this presentation will cover all levels of expertise.
By highlighting the potential advantages and challenges of integrating AI with XML development tools and languages, the presentation seeks to inspire thoughtful conversation around the future of XML development. We’ll not only delve into the technical aspects of AI-powered XML development but also discuss practical implications and possible future directions.
Threats to mobile devices are more prevalent and increasing in scope and complexity. Users of mobile devices desire to take full advantage of the features
available on those devices, but many of the features provide convenience and capability but sacrifice security. This best practices guide outlines steps the users can take to better protect personal devices and information.
Pushing the limits of ePRTC: 100ns holdover for 100 daysAdtran
At WSTS 2024, Alon Stern explored the topic of parametric holdover and explained how recent research findings can be implemented in real-world PNT networks to achieve 100 nanoseconds of accuracy for up to 100 days.
GraphRAG is All You need? LLM & Knowledge GraphGuy Korland
Guy Korland, CEO and Co-founder of FalkorDB, will review two articles on the integration of language models with knowledge graphs.
1. Unifying Large Language Models and Knowledge Graphs: A Roadmap.
https://arxiv.org/abs/2306.08302
2. Microsoft Research's GraphRAG paper and a review paper on various uses of knowledge graphs:
https://www.microsoft.com/en-us/research/blog/graphrag-unlocking-llm-discovery-on-narrative-private-data/
Sudheer Mechineni, Head of Application Frameworks, Standard Chartered Bank
Discover how Standard Chartered Bank harnessed the power of Neo4j to transform complex data access challenges into a dynamic, scalable graph database solution. This keynote will cover their journey from initial adoption to deploying a fully automated, enterprise-grade causal cluster, highlighting key strategies for modelling organisational changes and ensuring robust disaster recovery. Learn how these innovations have not only enhanced Standard Chartered Bank’s data infrastructure but also positioned them as pioneers in the banking sector’s adoption of graph technology.
The Art of the Pitch: WordPress Relationships and SalesLaura Byrne
Clients don’t know what they don’t know. What web solutions are right for them? How does WordPress come into the picture? How do you make sure you understand scope and timeline? What do you do if sometime changes?
All these questions and more will be explored as we talk about matching clients’ needs with what your agency offers without pulling teeth or pulling your hair out. Practical tips, and strategies for successful relationship building that leads to closing the deal.
21. Customer Examples - Zenni Optical /
One Pica
Results
• Orders increased by 30%
• 4,000 to 5,000 orders/
day
• 40,000 unique visitors/
22. Harbor Freight: Checkout Scenario
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23. Harbor Freight: Checkout Scenario
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Magento Enterprise 1.6 & 1.8
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4.80 4.656
4.111 Enterprise 1.6
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3.467 Enterprise 1.8
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2.233 2.133
2.074 2.083 2.033 2.040
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35. New Release Features
• Enhanced Import/Export Functionality
• Gift wrapping (EE only)
• CDN/DB as alternative image storage
• Major enhancement to Call Center Functionality
• Enhanced payment functionality
• Enhanced wishlist functionality
• Improved shopping cart experience
• Enhancements to assisted shopping for customers
36.
37. 2011 Magento Platform Preview
• Continue performance enhancements
• Support for MSSQL and Oracle
• Integration with Business Intelligence (BI) tools
• Enhanced Reporting capabilities
• Return and Exchange Management
• Frontend and Backend UI Enhancements
• Magento Payment Bridge Enhancements
76. All about apps
• Hosted in a secure environment
• Rich API for endless functionality
• In store, admin or working with other services
• Works on Magento Go & across all our other editions
77. Key benefits: Merchants
• Simple-to-add apps via drag and drop
• Rich functionality from different applications together
• Simple, painless upgrades
78. Key benefits: Developers
• Quickly add new functionality using JavaScript apps
• Open standards
• Powerful REST APIs
• Build, test and deploy
During this session, we&#x2019;ll FOCUS on PRODUCT\nWe&#x2019;ll take a look inside MAGENTO GO\nWe&#x2019;ll share some of the UPGRADES we&#x2019;ve made to Our deployed products\nAnd we&#x2019;ll PREVIEW OUR next generation of improvements that we have in the works\n&#xA0;\n<<I think you&#x2019;ll be excited by the product features and improvements that you&#x2019;ll see.\nAnd I hope you&#x2019;ll see some common themes running through this presentation\n\n
Really, they&#x2019;re the same themes ROY discussed yesterday:\nEmpowering the ecommerce ecosystem\nLeveraging the strength of the community\nExpanding functionality so that more merchants can take advantage of Magento \nAnd our continued investment in the Magento platform, so that we can solidify our position at the core of eCommerce\n\n\n\n\n\n\n\n\n\n\n
Yesterday, ROY spoke about our key product strategies:\nStrengthening our enterprise-class offerings\nExtending into SaaS with Magento Go, \nand bringing Magento Mobile to Android and iPad \n<Enhancing functionality across all our offerings>\n&#xA0;\nYou&#x2019;ll see more of the details today, so that you can start to imagine new possibilities for tomorrow. \n\n\n\n\n
Please welcome the co-founder and CTO of Magento, Yoav Kutner.\n\n\n
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Since we release Magento, our deployed products were adopted by increasingly larger and more sophisticated merchants, we kept on improving product capabilities both in frontend and backend. \n&#xA0;\nTo support the growing needs of our customers, the performance of their online site is crucial in this competitive environment \n&#xA0;\nWe test each of these performance improvements across several configurations to measure the impact\n\nIn fact, Google and other search engines are also using performance as one of the ranking factors\n\n
Full Page Caching:\nThe need\nBasic capability &#x2013; Explain\n\n
Enterprise 1.7 - Only People Browsing\nEnterprise 1.8 - Non Customers\nEnterprise 1.9 - Including Customers\n\n
Explain The test set up &#x2013; \nMeaning of X and Y Axis \nGeneral test set up configuration: webservers\n\nExplain results\n\n
More realistic scenario\n\n
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What is the impact?\n
What is the impact? \n
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1.8 Search\n1.9\nNavigation\nAdvance search\nSuggestions and spell checking\nRecommendations\n&#xA0;\nGood for:\n large catalogs\n processing indexes\n scaling\n\n
Zenni optical deployed with Solution Partner One Pica\n\nBefore:\nOld version of X-Cart\nA plateau in orders and number of unique visitors during 2010 \n\nAfter:\nDeployed EE 1.8\nUtilize wide range of performance functionality including (partial list):\nFull page caching\nDatabase caching\nCDN using &#x201C;original pull&#x201D; mode\nXcache and Memcache\nFine tuning to Apache and MySQL\nAdoption to physical configurations (networking, memory and CPUs)\nResults:\nIn peak days Zenni experience up to 80,000 unique visitors / day\n
Next example: A large Enterprise customer &#xA0; \nWith catalog size of over 4500 SKUs\nThe company was operating on EE1.6 and upgraded to EE1.8\n&#xA0;\nThey are operating on 6 Web servers and 4 database servers\n\n\n
This company experienced significant improvements in performance across all areas of the website, including \nShopping cart\ncheckout \nbrowsing and search \nThe results show up to 90% improvement in page response time.\n&#xA0;TBD if we can mention Harbor Freight - Tessa\n\n
Another important functionality we looked at 2010 was to continue enabling our merchant to achieve PCI compliancy\n\nIn order to handle several payment methods, merchants expect our software to be PA-DSS verified. \n\nYet, merchants and developer alike demand for flexibility and open source nature within our platform to continue customizing their site to fit the business needs.\n&#xA0;\nOur goal was to simplify the compliance process for merchants\n\nWe achieved this goal with the introduction of the Magento Payment Bridge\n\n
The Magento Payment Bridge is PA-DSS validated, and provides a simple way for merchants to become PCI complaint.\n\n
The Magento Payment Bridge is PA-DSS validated, and provides a simple way for merchants to become PCI complaint.\n\n
The Magento Payment Bridge is PA-DSS validated, and provides a simple way for merchants to become PCI complaint.\n\n
The Magento Payment Bridge is PA-DSS validated, and provides a simple way for merchants to become PCI complaint.\n\n
The Magento Payment Bridge is PA-DSS validated, and provides a simple way for merchants to become PCI complaint.\n\n
The Magento Payment Bridge is PA-DSS validated, and provides a simple way for merchants to become PCI complaint.\n\n
The Magento Payment Bridge is PA-DSS validated, and provides a simple way for merchants to become PCI complaint.\n\n
The Magento Payment Bridge is PA-DSS validated, and provides a simple way for merchants to become PCI complaint.\n\n
The Magento Payment Bridge is PA-DSS validated, and provides a simple way for merchants to become PCI complaint.\n\n
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Before diving to features:\nGoals for 2010 Magento Platform Features\n\n Improving conversion rates \n Increasing the average order amount \n Enhancing the user experience\n\nElaborate in 1 sentence on each item\n\nFor Dynamic generation of promotion:\nWe provide auto generation of coupons based on shopping cart price rule templates. Allowing marketing personal to be more flexible with their promotion\n\n\n
Yesterday Roy announced several new releases to the Magento Platform\n\nThese releases include additional features geared towards performance, conversion and user experience\n\n
Import Functionality:\nOn previous versions a 400 product import was imported at a rate of 1-2 products/second\nOur new versions can import that same file at a rate of 40 products/second \nfor simple products, the rate is as high as 70 products/second\n&#xA0;\nWe improved the import file structure, so that all importing can be done with a single file\n&#xA0;\nOur enhanced import functionality now supports the following:\nAll product types, including simple products, virtual, grouped, configurable products as well as gift cards\nAll attribute types\ndifferent values per scope\ncustom options\ntier pricing \nand more.\n\nGift Wrapping (Enterprise only) &#x2013; Explain in Brief\n\nCDN/DB as alternative image storage \n\nEnhancement to payment functionality\nWe continue improve and expand payment related functionality. \nWe&#x2019;re now compliant with Authorize.net to support pre-paid credit cards and allow partial authorizations and authorization reversal\n\n[INTRO TO DEMO]\n\n \n\n
[DEMO]\n
Integration with Business Intelligence (BI) tools & enhanced reporting capabilities:\nMerchants will be able to build custom reports using data in Magento and integrate with 3rd party business intelligence (BI) tools\nThis will help merchants better understand customer behavior and improve conversion\n\nReturn and Exchange Management:\nEnabling the creation and tracking of return requests\nAdministration &#x2013; tracking, association, status and resolution\n\nMagento Payment Bridge Enhancements:\nSupporting more payment gateways\nSupport for native subscription and recurring billing\n\nSummary of this part:\nTo summarize our ongoing core product development, we are focused on providing \nongoing innovation across our portfolio\nbest-in-breed enterprise-class solutions\n\nflexibility where you want it\n\nand Simplicity when you need it.\n\n\n
So, we have high performance, robust open source products with unmatched flexibility - \n\nwhat else do we need to maintain a vibrant eco system to make merchants and developer successful?\n\nsupport \n\nExpert consulting.\n\nTraining and Education \n\n
We made significant investments in the Magento support team in 2010 \n\nWe increased our coverage throughout the world \n\n
We instilled technical capabilities with our team and created methods and practices for managing issues and improving escalation paths. \n&#xA0;\nThese investment have shown great results, including: \nImprovement in case management \n\nReduced average time for resolution \n\nReduced number of tickets \n\nand greater satisfaction from our customers and partners.\n\nSince August 2010 we have made the following improvements in Support:\n&#xA0;\nDecreased the average length of time to resolve a support case by 40%\n\nIncreased the number of cases that are resolved on first contact by 30%\n\nReduced the backlog of open support cases for Level 2 (expert technical) support by 50%\n&#xA0;\nThis has all occurred with a 35% increase in the number of support cases reported for this same time period.\n&#xA0;\n\n\n\n
We instilled technical capabilities with our team and created methods and practices for managing issues and improving escalation paths. \n&#xA0;\nThese investment have shown great results, including: \nImprovement in case management \n\nReduced average time for resolution \n\nReduced number of tickets \n\nand greater satisfaction from our customers and partners.\n\nSince August 2010 we have made the following improvements in Support:\n&#xA0;\nDecreased the average length of time to resolve a support case by 40%\n\nIncreased the number of cases that are resolved on first contact by 30%\n\nReduced the backlog of open support cases for Level 2 (expert technical) support by 50%\n&#xA0;\nThis has all occurred with a 35% increase in the number of support cases reported for this same time period.\n&#xA0;\n\n\n\n
We instilled technical capabilities with our team and created methods and practices for managing issues and improving escalation paths. \n&#xA0;\nThese investment have shown great results, including: \nImprovement in case management \n\nReduced average time for resolution \n\nReduced number of tickets \n\nand greater satisfaction from our customers and partners.\n\nSince August 2010 we have made the following improvements in Support:\n&#xA0;\nDecreased the average length of time to resolve a support case by 40%\n\nIncreased the number of cases that are resolved on first contact by 30%\n\nReduced the backlog of open support cases for Level 2 (expert technical) support by 50%\n&#xA0;\nThis has all occurred with a 35% increase in the number of support cases reported for this same time period.\n&#xA0;\n\n\n\n
We instilled technical capabilities with our team and created methods and practices for managing issues and improving escalation paths. \n&#xA0;\nThese investment have shown great results, including: \nImprovement in case management \n\nReduced average time for resolution \n\nReduced number of tickets \n\nand greater satisfaction from our customers and partners.\n\nSince August 2010 we have made the following improvements in Support:\n&#xA0;\nDecreased the average length of time to resolve a support case by 40%\n\nIncreased the number of cases that are resolved on first contact by 30%\n\nReduced the backlog of open support cases for Level 2 (expert technical) support by 50%\n&#xA0;\nThis has all occurred with a 35% increase in the number of support cases reported for this same time period.\n&#xA0;\n\n\n\n
We instilled technical capabilities with our team and created methods and practices for managing issues and improving escalation paths. \n&#xA0;\nThese investment have shown great results, including: \nImprovement in case management \n\nReduced average time for resolution \n\nReduced number of tickets \n\nand greater satisfaction from our customers and partners.\n\nSince August 2010 we have made the following improvements in Support:\n&#xA0;\nDecreased the average length of time to resolve a support case by 40%\n\nIncreased the number of cases that are resolved on first contact by 30%\n\nReduced the backlog of open support cases for Level 2 (expert technical) support by 50%\n&#xA0;\nThis has all occurred with a 35% increase in the number of support cases reported for this same time period.\n&#xA0;\n\n\n\n
We instilled technical capabilities with our team and created methods and practices for managing issues and improving escalation paths. \n&#xA0;\nThese investment have shown great results, including: \nImprovement in case management \n\nReduced average time for resolution \n\nReduced number of tickets \n\nand greater satisfaction from our customers and partners.\n\nSince August 2010 we have made the following improvements in Support:\n&#xA0;\nDecreased the average length of time to resolve a support case by 40%\n\nIncreased the number of cases that are resolved on first contact by 30%\n\nReduced the backlog of open support cases for Level 2 (expert technical) support by 50%\n&#xA0;\nThis has all occurred with a 35% increase in the number of support cases reported for this same time period.\n&#xA0;\n\n\n\n
We instilled technical capabilities with our team and created methods and practices for managing issues and improving escalation paths. \n&#xA0;\nThese investment have shown great results, including: \nImprovement in case management \n\nReduced average time for resolution \n\nReduced number of tickets \n\nand greater satisfaction from our customers and partners.\n\nSince August 2010 we have made the following improvements in Support:\n&#xA0;\nDecreased the average length of time to resolve a support case by 40%\n\nIncreased the number of cases that are resolved on first contact by 30%\n\nReduced the backlog of open support cases for Level 2 (expert technical) support by 50%\n&#xA0;\nThis has all occurred with a 35% increase in the number of support cases reported for this same time period.\n&#xA0;\n\n\n\n
We instilled technical capabilities with our team and created methods and practices for managing issues and improving escalation paths. \n&#xA0;\nThese investment have shown great results, including: \nImprovement in case management \n\nReduced average time for resolution \n\nReduced number of tickets \n\nand greater satisfaction from our customers and partners.\n\nSince August 2010 we have made the following improvements in Support:\n&#xA0;\nDecreased the average length of time to resolve a support case by 40%\n\nIncreased the number of cases that are resolved on first contact by 30%\n\nReduced the backlog of open support cases for Level 2 (expert technical) support by 50%\n&#xA0;\nThis has all occurred with a 35% increase in the number of support cases reported for this same time period.\n&#xA0;\n\n\n\n
We instilled technical capabilities with our team and created methods and practices for managing issues and improving escalation paths. \n&#xA0;\nThese investment have shown great results, including: \nImprovement in case management \n\nReduced average time for resolution \n\nReduced number of tickets \n\nand greater satisfaction from our customers and partners.\n\nSince August 2010 we have made the following improvements in Support:\n&#xA0;\nDecreased the average length of time to resolve a support case by 40%\n\nIncreased the number of cases that are resolved on first contact by 30%\n\nReduced the backlog of open support cases for Level 2 (expert technical) support by 50%\n&#xA0;\nThis has all occurred with a 35% increase in the number of support cases reported for this same time period.\n&#xA0;\n\n\n\n
We instilled technical capabilities with our team and created methods and practices for managing issues and improving escalation paths. \n&#xA0;\nThese investment have shown great results, including: \nImprovement in case management \n\nReduced average time for resolution \n\nReduced number of tickets \n\nand greater satisfaction from our customers and partners.\n\nSince August 2010 we have made the following improvements in Support:\n&#xA0;\nDecreased the average length of time to resolve a support case by 40%\n\nIncreased the number of cases that are resolved on first contact by 30%\n\nReduced the backlog of open support cases for Level 2 (expert technical) support by 50%\n&#xA0;\nThis has all occurred with a 35% increase in the number of support cases reported for this same time period.\n&#xA0;\n\n\n\n
We instilled technical capabilities with our team and created methods and practices for managing issues and improving escalation paths. \n&#xA0;\nThese investment have shown great results, including: \nImprovement in case management \n\nReduced average time for resolution \n\nReduced number of tickets \n\nand greater satisfaction from our customers and partners.\n\nSince August 2010 we have made the following improvements in Support:\n&#xA0;\nDecreased the average length of time to resolve a support case by 40%\n\nIncreased the number of cases that are resolved on first contact by 30%\n\nReduced the backlog of open support cases for Level 2 (expert technical) support by 50%\n&#xA0;\nThis has all occurred with a 35% increase in the number of support cases reported for this same time period.\n&#xA0;\n\n\n\n
We instilled technical capabilities with our team and created methods and practices for managing issues and improving escalation paths. \n&#xA0;\nThese investment have shown great results, including: \nImprovement in case management \n\nReduced average time for resolution \n\nReduced number of tickets \n\nand greater satisfaction from our customers and partners.\n\nSince August 2010 we have made the following improvements in Support:\n&#xA0;\nDecreased the average length of time to resolve a support case by 40%\n\nIncreased the number of cases that are resolved on first contact by 30%\n\nReduced the backlog of open support cases for Level 2 (expert technical) support by 50%\n&#xA0;\nThis has all occurred with a 35% increase in the number of support cases reported for this same time period.\n&#xA0;\n\n\n\n
We instilled technical capabilities with our team and created methods and practices for managing issues and improving escalation paths. \n&#xA0;\nThese investment have shown great results, including: \nImprovement in case management \n\nReduced average time for resolution \n\nReduced number of tickets \n\nand greater satisfaction from our customers and partners.\n\nSince August 2010 we have made the following improvements in Support:\n&#xA0;\nDecreased the average length of time to resolve a support case by 40%\n\nIncreased the number of cases that are resolved on first contact by 30%\n\nReduced the backlog of open support cases for Level 2 (expert technical) support by 50%\n&#xA0;\nThis has all occurred with a 35% increase in the number of support cases reported for this same time period.\n&#xA0;\n\n\n\n
We instilled technical capabilities with our team and created methods and practices for managing issues and improving escalation paths. \n&#xA0;\nThese investment have shown great results, including: \nImprovement in case management \n\nReduced average time for resolution \n\nReduced number of tickets \n\nand greater satisfaction from our customers and partners.\n\nSince August 2010 we have made the following improvements in Support:\n&#xA0;\nDecreased the average length of time to resolve a support case by 40%\n\nIncreased the number of cases that are resolved on first contact by 30%\n\nReduced the backlog of open support cases for Level 2 (expert technical) support by 50%\n&#xA0;\nThis has all occurred with a 35% increase in the number of support cases reported for this same time period.\n&#xA0;\n\n\n\n
We instilled technical capabilities with our team and created methods and practices for managing issues and improving escalation paths. \n&#xA0;\nThese investment have shown great results, including: \nImprovement in case management \n\nReduced average time for resolution \n\nReduced number of tickets \n\nand greater satisfaction from our customers and partners.\n\nSince August 2010 we have made the following improvements in Support:\n&#xA0;\nDecreased the average length of time to resolve a support case by 40%\n\nIncreased the number of cases that are resolved on first contact by 30%\n\nReduced the backlog of open support cases for Level 2 (expert technical) support by 50%\n&#xA0;\nThis has all occurred with a 35% increase in the number of support cases reported for this same time period.\n&#xA0;\n\n\n\n
We instilled technical capabilities with our team and created methods and practices for managing issues and improving escalation paths. \n&#xA0;\nThese investment have shown great results, including: \nImprovement in case management \n\nReduced average time for resolution \n\nReduced number of tickets \n\nand greater satisfaction from our customers and partners.\n\nSince August 2010 we have made the following improvements in Support:\n&#xA0;\nDecreased the average length of time to resolve a support case by 40%\n\nIncreased the number of cases that are resolved on first contact by 30%\n\nReduced the backlog of open support cases for Level 2 (expert technical) support by 50%\n&#xA0;\nThis has all occurred with a 35% increase in the number of support cases reported for this same time period.\n&#xA0;\n\n\n\n
We instilled technical capabilities with our team and created methods and practices for managing issues and improving escalation paths. \n&#xA0;\nThese investment have shown great results, including: \nImprovement in case management \n\nReduced average time for resolution \n\nReduced number of tickets \n\nand greater satisfaction from our customers and partners.\n\nSince August 2010 we have made the following improvements in Support:\n&#xA0;\nDecreased the average length of time to resolve a support case by 40%\n\nIncreased the number of cases that are resolved on first contact by 30%\n\nReduced the backlog of open support cases for Level 2 (expert technical) support by 50%\n&#xA0;\nThis has all occurred with a 35% increase in the number of support cases reported for this same time period.\n&#xA0;\n\n\n\n
We instilled technical capabilities with our team and created methods and practices for managing issues and improving escalation paths. \n&#xA0;\nThese investment have shown great results, including: \nImprovement in case management \n\nReduced average time for resolution \n\nReduced number of tickets \n\nand greater satisfaction from our customers and partners.\n\nSince August 2010 we have made the following improvements in Support:\n&#xA0;\nDecreased the average length of time to resolve a support case by 40%\n\nIncreased the number of cases that are resolved on first contact by 30%\n\nReduced the backlog of open support cases for Level 2 (expert technical) support by 50%\n&#xA0;\nThis has all occurred with a 35% increase in the number of support cases reported for this same time period.\n&#xA0;\n\n\n\n
We instilled technical capabilities with our team and created methods and practices for managing issues and improving escalation paths. \n&#xA0;\nThese investment have shown great results, including: \nImprovement in case management \n\nReduced average time for resolution \n\nReduced number of tickets \n\nand greater satisfaction from our customers and partners.\n\nSince August 2010 we have made the following improvements in Support:\n&#xA0;\nDecreased the average length of time to resolve a support case by 40%\n\nIncreased the number of cases that are resolved on first contact by 30%\n\nReduced the backlog of open support cases for Level 2 (expert technical) support by 50%\n&#xA0;\nThis has all occurred with a 35% increase in the number of support cases reported for this same time period.\n&#xA0;\n\n\n\n
We instilled technical capabilities with our team and created methods and practices for managing issues and improving escalation paths. \n&#xA0;\nThese investment have shown great results, including: \nImprovement in case management \n\nReduced average time for resolution \n\nReduced number of tickets \n\nand greater satisfaction from our customers and partners.\n\nSince August 2010 we have made the following improvements in Support:\n&#xA0;\nDecreased the average length of time to resolve a support case by 40%\n\nIncreased the number of cases that are resolved on first contact by 30%\n\nReduced the backlog of open support cases for Level 2 (expert technical) support by 50%\n&#xA0;\nThis has all occurred with a 35% increase in the number of support cases reported for this same time period.\n&#xA0;\n\n\n\n
We instilled technical capabilities with our team and created methods and practices for managing issues and improving escalation paths. \n&#xA0;\nThese investment have shown great results, including: \nImprovement in case management \n\nReduced average time for resolution \n\nReduced number of tickets \n\nand greater satisfaction from our customers and partners.\n\nSince August 2010 we have made the following improvements in Support:\n&#xA0;\nDecreased the average length of time to resolve a support case by 40%\n\nIncreased the number of cases that are resolved on first contact by 30%\n\nReduced the backlog of open support cases for Level 2 (expert technical) support by 50%\n&#xA0;\nThis has all occurred with a 35% increase in the number of support cases reported for this same time period.\n&#xA0;\n\n\n\n
We are introducing the Magento Expert Consulting Group\n\nThis group is focused in providing a wide range of packaged services to customers and partners\n\nThese services are structured to address \narchitectural decisions \nintegration issues \ntechnical consulting \ncustom module design \ncode review and performance analysis \nas well as data migration.\n&#xA0;\nWe know that large Enterprise clients require highly personalized engagement to help with migrating to the Magento platform \nSo we created the build and deploy intensive program with Agile project management \n\nThis program covers all areas, from project planning and custom design to to training and deployment.&#xA0; \n\nThe customer is in control and has complete transparency from build to deployment. \n\n\n
As many of you know first-hand, the demand for Magento developers is growing with no end in sight\n\nAs our partners reflected yesterday, this graph provides a similar picture for the growing demand\n\n
To keep up with demand, we have created Magento training courses for developers. \n\nThe first developer course will be administered this month in Los Angeles\n\nThis will be followed by a course in Brussels next month.&#xA0; \n\nMoving forward, we will be delivering a course every month alternating between Europe and the US.&#xA0; \n\nMake sure you sign up early, since these courses are filling up\n&#xA0;\nWe plan to launch a variety of courses for a wide range of skills later this year.\n&#xA0;\nIn addition, we continue to invest in making documentation available to ensure that our customers and partners can effectively leverage the full range of capabilities within the Magento solutions\n\nCheck our website\n\n
\nThe Magento community is growing. \n&#xA0;\nA wide range of members with diverse technical backgrounds have joined the community \nAnd we&#x2019;re seeing more resolutions to problems addressed in the forums&#xA0;\nMany community members have signed the Magento Contributor Agreement. \nWe will continue to invest in collaboration platform\nWe will facilitate the interaction for improving the technologies and promoting innovation between the community, Magento all its stakeholders\nSay, Thank You to the Entire Community\n\n
\nThe Magento community is growing. \n&#xA0;\nA wide range of members with diverse technical backgrounds have joined the community \nAnd we&#x2019;re seeing more resolutions to problems addressed in the forums&#xA0;\nMany community members have signed the Magento Contributor Agreement. \nWe will continue to invest in collaboration platform\nWe will facilitate the interaction for improving the technologies and promoting innovation between the community, Magento all its stakeholders\nSay, Thank You to the Entire Community\n\n
\nThe Magento community is growing. \n&#xA0;\nA wide range of members with diverse technical backgrounds have joined the community \nAnd we&#x2019;re seeing more resolutions to problems addressed in the forums&#xA0;\nMany community members have signed the Magento Contributor Agreement. \nWe will continue to invest in collaboration platform\nWe will facilitate the interaction for improving the technologies and promoting innovation between the community, Magento all its stakeholders\nSay, Thank You to the Entire Community\n\n
\nThe Magento community is growing. \n&#xA0;\nA wide range of members with diverse technical backgrounds have joined the community \nAnd we&#x2019;re seeing more resolutions to problems addressed in the forums&#xA0;\nMany community members have signed the Magento Contributor Agreement. \nWe will continue to invest in collaboration platform\nWe will facilitate the interaction for improving the technologies and promoting innovation between the community, Magento all its stakeholders\nSay, Thank You to the Entire Community\n\n
\nThe Magento community is growing. \n&#xA0;\nA wide range of members with diverse technical backgrounds have joined the community \nAnd we&#x2019;re seeing more resolutions to problems addressed in the forums&#xA0;\nMany community members have signed the Magento Contributor Agreement. \nWe will continue to invest in collaboration platform\nWe will facilitate the interaction for improving the technologies and promoting innovation between the community, Magento all its stakeholders\nSay, Thank You to the Entire Community\n\n
\nThe Magento community is growing. \n&#xA0;\nA wide range of members with diverse technical backgrounds have joined the community \nAnd we&#x2019;re seeing more resolutions to problems addressed in the forums&#xA0;\nMany community members have signed the Magento Contributor Agreement. \nWe will continue to invest in collaboration platform\nWe will facilitate the interaction for improving the technologies and promoting innovation between the community, Magento all its stakeholders\nSay, Thank You to the Entire Community\n\n
\nThe Magento community is growing. \n&#xA0;\nA wide range of members with diverse technical backgrounds have joined the community \nAnd we&#x2019;re seeing more resolutions to problems addressed in the forums&#xA0;\nMany community members have signed the Magento Contributor Agreement. \nWe will continue to invest in collaboration platform\nWe will facilitate the interaction for improving the technologies and promoting innovation between the community, Magento all its stakeholders\nSay, Thank You to the Entire Community\n\n
\nThe Magento community is growing. \n&#xA0;\nA wide range of members with diverse technical backgrounds have joined the community \nAnd we&#x2019;re seeing more resolutions to problems addressed in the forums&#xA0;\nMany community members have signed the Magento Contributor Agreement. \nWe will continue to invest in collaboration platform\nWe will facilitate the interaction for improving the technologies and promoting innovation between the community, Magento all its stakeholders\nSay, Thank You to the Entire Community\n\n
\nThe Magento community is growing. \n&#xA0;\nA wide range of members with diverse technical backgrounds have joined the community \nAnd we&#x2019;re seeing more resolutions to problems addressed in the forums&#xA0;\nMany community members have signed the Magento Contributor Agreement. \nWe will continue to invest in collaboration platform\nWe will facilitate the interaction for improving the technologies and promoting innovation between the community, Magento all its stakeholders\nSay, Thank You to the Entire Community\n\n
\nThe Magento community is growing. \n&#xA0;\nA wide range of members with diverse technical backgrounds have joined the community \nAnd we&#x2019;re seeing more resolutions to problems addressed in the forums&#xA0;\nMany community members have signed the Magento Contributor Agreement. \nWe will continue to invest in collaboration platform\nWe will facilitate the interaction for improving the technologies and promoting innovation between the community, Magento all its stakeholders\nSay, Thank You to the Entire Community\n\n
\nThe Magento community is growing. \n&#xA0;\nA wide range of members with diverse technical backgrounds have joined the community \nAnd we&#x2019;re seeing more resolutions to problems addressed in the forums&#xA0;\nMany community members have signed the Magento Contributor Agreement. \nWe will continue to invest in collaboration platform\nWe will facilitate the interaction for improving the technologies and promoting innovation between the community, Magento all its stakeholders\nSay, Thank You to the Entire Community\n\n
\nThe Magento community is growing. \n&#xA0;\nA wide range of members with diverse technical backgrounds have joined the community \nAnd we&#x2019;re seeing more resolutions to problems addressed in the forums&#xA0;\nMany community members have signed the Magento Contributor Agreement. \nWe will continue to invest in collaboration platform\nWe will facilitate the interaction for improving the technologies and promoting innovation between the community, Magento all its stakeholders\nSay, Thank You to the Entire Community\n\n
\nThe Magento community is growing. \n&#xA0;\nA wide range of members with diverse technical backgrounds have joined the community \nAnd we&#x2019;re seeing more resolutions to problems addressed in the forums&#xA0;\nMany community members have signed the Magento Contributor Agreement. \nWe will continue to invest in collaboration platform\nWe will facilitate the interaction for improving the technologies and promoting innovation between the community, Magento all its stakeholders\nSay, Thank You to the Entire Community\n\n
\nThe Magento community is growing. \n&#xA0;\nA wide range of members with diverse technical backgrounds have joined the community \nAnd we&#x2019;re seeing more resolutions to problems addressed in the forums&#xA0;\nMany community members have signed the Magento Contributor Agreement. \nWe will continue to invest in collaboration platform\nWe will facilitate the interaction for improving the technologies and promoting innovation between the community, Magento all its stakeholders\nSay, Thank You to the Entire Community\n\n
\nThe Magento community is growing. \n&#xA0;\nA wide range of members with diverse technical backgrounds have joined the community \nAnd we&#x2019;re seeing more resolutions to problems addressed in the forums&#xA0;\nMany community members have signed the Magento Contributor Agreement. \nWe will continue to invest in collaboration platform\nWe will facilitate the interaction for improving the technologies and promoting innovation between the community, Magento all its stakeholders\nSay, Thank You to the Entire Community\n\n
\nThe Magento community is growing. \n&#xA0;\nA wide range of members with diverse technical backgrounds have joined the community \nAnd we&#x2019;re seeing more resolutions to problems addressed in the forums&#xA0;\nMany community members have signed the Magento Contributor Agreement. \nWe will continue to invest in collaboration platform\nWe will facilitate the interaction for improving the technologies and promoting innovation between the community, Magento all its stakeholders\nSay, Thank You to the Entire Community\n\n
\nThe Magento community is growing. \n&#xA0;\nA wide range of members with diverse technical backgrounds have joined the community \nAnd we&#x2019;re seeing more resolutions to problems addressed in the forums&#xA0;\nMany community members have signed the Magento Contributor Agreement. \nWe will continue to invest in collaboration platform\nWe will facilitate the interaction for improving the technologies and promoting innovation between the community, Magento all its stakeholders\nSay, Thank You to the Entire Community\n\n
\nThe Magento community is growing. \n&#xA0;\nA wide range of members with diverse technical backgrounds have joined the community \nAnd we&#x2019;re seeing more resolutions to problems addressed in the forums&#xA0;\nMany community members have signed the Magento Contributor Agreement. \nWe will continue to invest in collaboration platform\nWe will facilitate the interaction for improving the technologies and promoting innovation between the community, Magento all its stakeholders\nSay, Thank You to the Entire Community\n\n
\nThe Magento community is growing. \n&#xA0;\nA wide range of members with diverse technical backgrounds have joined the community \nAnd we&#x2019;re seeing more resolutions to problems addressed in the forums&#xA0;\nMany community members have signed the Magento Contributor Agreement. \nWe will continue to invest in collaboration platform\nWe will facilitate the interaction for improving the technologies and promoting innovation between the community, Magento all its stakeholders\nSay, Thank You to the Entire Community\n\n
Special Thank you to:\nModerators and many community leaders in their local regions who stood out in their efforts to make a true collaborative one:\n\nRico Neitzel\nThomas Fleck\nGuido Jansen\nGabriel Bouhatous \nSherrie Rohde \nBrent W. Peterson \n\n\n\n
Special Thank you to:\nModerators and many community leaders in their local regions who stood out in their efforts to make a true collaborative one:\n\nRico Neitzel\nThomas Fleck\nGuido Jansen\nGabriel Bouhatous \nSherrie Rohde \nBrent W. Peterson \n\n\n\n
Special Thank you to:\nModerators and many community leaders in their local regions who stood out in their efforts to make a true collaborative one:\n\nRico Neitzel\nThomas Fleck\nGuido Jansen\nGabriel Bouhatous \nSherrie Rohde \nBrent W. Peterson \n\n\n\n
Special Thank you to:\nModerators and many community leaders in their local regions who stood out in their efforts to make a true collaborative one:\n\nRico Neitzel\nThomas Fleck\nGuido Jansen\nGabriel Bouhatous \nSherrie Rohde \nBrent W. Peterson \n\n\n\n
Magento Mobile\n
[BLANK]\n
I think we all agree that Mobile Commerce is really still in its infancy. The real growth in Mobile Commerce is still ahead. \n\nMagento Mobile is a compelling offering that helps merchants easily participate in this fast-growing channel.\n\nI&#x2019;d like to start by sharing some of the key features, which can be grouped around 3 main benefits: simplicity, resource-efficiency, and affordability.\n
Magento Mobile is simple to deploy and manage \nWe provide intuitive navigation, making it easy for consumers to browse product catalogs and menus\nwe simplify store management, by enabling merchants to consolidate mobile and online storesin the same admin dashboard\nAnd Magento takes the pain out of deploying your app in the app store by handling the application and submission process\n
Your mobile application needs to operate in a resource-constrained environment. So we designed Magento Mobile to be highly resource-efficient.\n&#x2013; Extensive caching scheme design for mobile\nfunctionality of the application is optimized for the mobile device and operating system\n&#x2013; Image resizing handled according to device resolution\n\n
Magento Mobile gives merchants an affordable way to tap into mobile commerce.\nour price point is accessible for a wide range of merchants\nwe provide a mobile web and native application - so merchants are positioned to take advantage of mobile growth via either channel \nand we offer seamless integration and administration, allowing them to focus their time and resources on merchandising\n
As you know, we are adding android and ipad, so we now support all major mobile and tablet platforms.\n[INTRO DEMO]\n\n
As you know, we are adding android and ipad, so we now support all major mobile and tablet platforms.\n[INTRO DEMO]\n\n
[DEMO]\n
In 2011, we&#x2019;ll continue to build on our key benefits while extending our reach and adding new features\nwe&#x2019;ll be adding consumer oriented functionality, such as support for additional languages, marketing capabilities and enhancements to user experience\nwe&#x2019;ll introduce features from the Enterprise Edition...\nand we&#x2019;ll also add developer focused functionality. This includes integration with 3rd party technologies tailored to mobile, such as push notification services and mobile analystics. Another addition will be the ability to embed a storefront in another application (example)\nI think 2011 will be a very exciting year for Magento Mobile! Thank you\n
[YOAV ENTERS] \n\nThank you, Baruch.\n\nYesterday, we announced and launched Magento Go.\n\nImagine a solution that provides small and emerging merchants with a simple, affordable way to launch their stores.\n\nImagine a solution that lets these merchants launch a PCI compliant store in minutes.\n\nNow imagine all this simplicity and convenience combined with the flexibility of Magento.\n\nWe believe Magento Go will transform the eCommerce market -- and right now, you&#x2019;ll see why we are so excited about this product.\n\nTo demonstrate some of Magento Go&#x2019;s simplicity and flexibility, here is our Vice President of Product, Doug McCiver.\n\n
[INTRO]\n
Slowly!\n\nYesterday &#x2013; Club\n\nYesterday, Roy talked about opening up the ecommerce club, getting rid of the barriers to getting in. Today, I want to give you a closer look at Magento Go, which is intended to push that vision even further.\n\nSaaS &#x2013; More merchants in Magento Community &#x2013; otherwise elsewhere\n&#xA0;\nMagento Go, our new SaaS offering, is intended to simplify the process of getting into the club, letting even more merchants join the Magento Community - Merchants who might have chosen to go somewhere else before.\n&#xA0;\nKey Vision &#x2013; Easier &#x2013; rich functionality / flexibility\n&#xA0;\nThe key vision for Magento Go is to make it even easier to get started while maintaining rich functionality and flexibility of Magento.\n\n
Slowly!\n\nYesterday &#x2013; Club\n\nYesterday, Roy talked about opening up the ecommerce club, getting rid of the barriers to getting in. Today, I want to give you a closer look at Magento Go, which is intended to push that vision even further.\n\nSaaS &#x2013; More merchants in Magento Community &#x2013; otherwise elsewhere\n&#xA0;\nMagento Go, our new SaaS offering, is intended to simplify the process of getting into the club, letting even more merchants join the Magento Community - Merchants who might have chosen to go somewhere else before.\n&#xA0;\nKey Vision &#x2013; Easier &#x2013; rich functionality / flexibility\n&#xA0;\nThe key vision for Magento Go is to make it even easier to get started while maintaining rich functionality and flexibility of Magento.\n\n
Slowly!\n\nYesterday &#x2013; Club\n\nYesterday, Roy talked about opening up the ecommerce club, getting rid of the barriers to getting in. Today, I want to give you a closer look at Magento Go, which is intended to push that vision even further.\n\nSaaS &#x2013; More merchants in Magento Community &#x2013; otherwise elsewhere\n&#xA0;\nMagento Go, our new SaaS offering, is intended to simplify the process of getting into the club, letting even more merchants join the Magento Community - Merchants who might have chosen to go somewhere else before.\n&#xA0;\nKey Vision &#x2013; Easier &#x2013; rich functionality / flexibility\n&#xA0;\nThe key vision for Magento Go is to make it even easier to get started while maintaining rich functionality and flexibility of Magento.\n\n
Turn key &#x2013; self service\n&#xA0;\nTo provide that simplicity, we are providing a turn-key solution. Signing up is self-service. Changing plans is automated. The merchant can quickly get or mange their account simply by going to the Magento website.\n\n
Hosting, Maintenance, CDN,\n&#xA0;\nAll of the hosting, tuning, and maintenance is handled for the merchant. \n\nFrom the database tuning through to the Content Delivery Network, the performance of the solution is managed for our Go customers. \n\n\n
[DEMO]\n
Full functionality\n&#xA0;\nAt the same time that we have tried to simplify the process for new merchants, we are still providing the full functionality of Magento. \n&#xA0;\nSimple product \n&#xA0;\nmerchandising freedom with product types\nBundles, groups, custom product attributes\nPricing by customer group\n&#xA0;\n&#xA0;\nWhile merchants can start with simple products and custom attributes, they also have the ability to work work the full range of product types Magento offers. Product types that provide the merchandising freedom they need to advance their businesses. They can create custom attributes on the fly. They can group their products into bundles or groups to provide their customers the options that will make them successful. They can set prices for different customer groups. \n&#xA0;\nEmpower merchants &#x2013; power and flexibility\n&#xA0;\nAs always, Magento is trying to empower merchants to have the power and flexibility they need to succeed in their businesses.\n&#xA0;\n\n
Product attributes customization\nPromotions and pricing rules\nBusiness operation:\n Order processing\n Setting tax rules\n Customer service management\n\nMerchandizing and promotion\n
[YOAV ENTERS]\nDuring yesterday morning&#x2019;s keynote, you heard about some of the frustrations that merchants and developers experienced before Magento. \nWhen we started working on Magento, we knew that it couldn&#x2019;t be a &#x201C;one size fits all&#x201D; product. Our goal was to create something that developers could easily build on and customize, so that merchants could get the functionality they needed. And that&#x2019;s been one of the keys to this platform&#x2019;s success.\nSo when we were developing Magento Go, there was no way we were going to create a &#x201C;one size fits all&#x201D; Solution. We had to create a way to bring our developer community into the picture, so that merchants could find the solutions they need.\nThat&#x2019;s what the Magento Go Platform is about. \nHere to share some details is our Senior Technical Product Manager, Jonathan Berry. \n
[INTRODUCE JONATHAN]\n
Thank you Yoav. We&#x2019;re very excited about the Magento go platform, and we know you will be too. Merchants will love Magento Go for its simplicity & flexibility. Developers will love the innovation & opportunity that this new platform provides.\n\nBefore I discuss specifics, let me explain where Magento go platform fits in to the Magento Ecosystem.\n
[ANIMATION] \n\n\nToday there are all these applications out there that merchants need to run their business. Applications like quickbooks, salesforce and constant contact. [click] to start animation\n\nBut currently, there&#x2019;s no easy way for merchants to access and integrate these applications in their online stores. It requires either a high level of technical expertise, or external custom development. [click]\n\nThe Magento Go Platform eliminates this complexity, bringing merchants and developers together, and making it easy for merchants to acquire and integrate the applications they need.\n\n
[ANIMATION] \n\n\nToday there are all these applications out there that merchants need to run their business. Applications like quickbooks, salesforce and constant contact. [click] to start animation\n\nBut currently, there&#x2019;s no easy way for merchants to access and integrate these applications in their online stores. It requires either a high level of technical expertise, or external custom development. [click]\n\nThe Magento Go Platform eliminates this complexity, bringing merchants and developers together, and making it easy for merchants to acquire and integrate the applications they need.\n\n
[ANIMATION] \n\n\nToday there are all these applications out there that merchants need to run their business. Applications like quickbooks, salesforce and constant contact. [click] to start animation\n\nBut currently, there&#x2019;s no easy way for merchants to access and integrate these applications in their online stores. It requires either a high level of technical expertise, or external custom development. [click]\n\nThe Magento Go Platform eliminates this complexity, bringing merchants and developers together, and making it easy for merchants to acquire and integrate the applications they need.\n\n
[ANIMATION] \n\n\nToday there are all these applications out there that merchants need to run their business. Applications like quickbooks, salesforce and constant contact. [click] to start animation\n\nBut currently, there&#x2019;s no easy way for merchants to access and integrate these applications in their online stores. It requires either a high level of technical expertise, or external custom development. [click]\n\nThe Magento Go Platform eliminates this complexity, bringing merchants and developers together, and making it easy for merchants to acquire and integrate the applications they need.\n\n
[ANIMATION] \n\n\nToday there are all these applications out there that merchants need to run their business. Applications like quickbooks, salesforce and constant contact. [click] to start animation\n\nBut currently, there&#x2019;s no easy way for merchants to access and integrate these applications in their online stores. It requires either a high level of technical expertise, or external custom development. [click]\n\nThe Magento Go Platform eliminates this complexity, bringing merchants and developers together, and making it easy for merchants to acquire and integrate the applications they need.\n\n
[ANIMATION] \n\n\nToday there are all these applications out there that merchants need to run their business. Applications like quickbooks, salesforce and constant contact. [click] to start animation\n\nBut currently, there&#x2019;s no easy way for merchants to access and integrate these applications in their online stores. It requires either a high level of technical expertise, or external custom development. [click]\n\nThe Magento Go Platform eliminates this complexity, bringing merchants and developers together, and making it easy for merchants to acquire and integrate the applications they need.\n\n
[ANIMATION] \n\n\nToday there are all these applications out there that merchants need to run their business. Applications like quickbooks, salesforce and constant contact. [click] to start animation\n\nBut currently, there&#x2019;s no easy way for merchants to access and integrate these applications in their online stores. It requires either a high level of technical expertise, or external custom development. [click]\n\nThe Magento Go Platform eliminates this complexity, bringing merchants and developers together, and making it easy for merchants to acquire and integrate the applications they need.\n\n
[ANIMATION] \n\n\nToday there are all these applications out there that merchants need to run their business. Applications like quickbooks, salesforce and constant contact. [click] to start animation\n\nBut currently, there&#x2019;s no easy way for merchants to access and integrate these applications in their online stores. It requires either a high level of technical expertise, or external custom development. [click]\n\nThe Magento Go Platform eliminates this complexity, bringing merchants and developers together, and making it easy for merchants to acquire and integrate the applications they need.\n\n
[ANIMATION] \n\n\nToday there are all these applications out there that merchants need to run their business. Applications like quickbooks, salesforce and constant contact. [click] to start animation\n\nBut currently, there&#x2019;s no easy way for merchants to access and integrate these applications in their online stores. It requires either a high level of technical expertise, or external custom development. [click]\n\nThe Magento Go Platform eliminates this complexity, bringing merchants and developers together, and making it easy for merchants to acquire and integrate the applications they need.\n\n
[ANIMATION] \n\n\nToday there are all these applications out there that merchants need to run their business. Applications like quickbooks, salesforce and constant contact. [click] to start animation\n\nBut currently, there&#x2019;s no easy way for merchants to access and integrate these applications in their online stores. It requires either a high level of technical expertise, or external custom development. [click]\n\nThe Magento Go Platform eliminates this complexity, bringing merchants and developers together, and making it easy for merchants to acquire and integrate the applications they need.\n\n
[ANIMATION] \n\n\nToday there are all these applications out there that merchants need to run their business. Applications like quickbooks, salesforce and constant contact. [click] to start animation\n\nBut currently, there&#x2019;s no easy way for merchants to access and integrate these applications in their online stores. It requires either a high level of technical expertise, or external custom development. [click]\n\nThe Magento Go Platform eliminates this complexity, bringing merchants and developers together, and making it easy for merchants to acquire and integrate the applications they need.\n\n
[ANIMATION] \n\n\nToday there are all these applications out there that merchants need to run their business. Applications like quickbooks, salesforce and constant contact. [click] to start animation\n\nBut currently, there&#x2019;s no easy way for merchants to access and integrate these applications in their online stores. It requires either a high level of technical expertise, or external custom development. [click]\n\nThe Magento Go Platform eliminates this complexity, bringing merchants and developers together, and making it easy for merchants to acquire and integrate the applications they need.\n\n
[ANIMATION] \n\n\nToday there are all these applications out there that merchants need to run their business. Applications like quickbooks, salesforce and constant contact. [click] to start animation\n\nBut currently, there&#x2019;s no easy way for merchants to access and integrate these applications in their online stores. It requires either a high level of technical expertise, or external custom development. [click]\n\nThe Magento Go Platform eliminates this complexity, bringing merchants and developers together, and making it easy for merchants to acquire and integrate the applications they need.\n\n
[ANIMATION] \n\n\nToday there are all these applications out there that merchants need to run their business. Applications like quickbooks, salesforce and constant contact. [click] to start animation\n\nBut currently, there&#x2019;s no easy way for merchants to access and integrate these applications in their online stores. It requires either a high level of technical expertise, or external custom development. [click]\n\nThe Magento Go Platform eliminates this complexity, bringing merchants and developers together, and making it easy for merchants to acquire and integrate the applications they need.\n\n
[ANIMATION] \n\n\nToday there are all these applications out there that merchants need to run their business. Applications like quickbooks, salesforce and constant contact. [click] to start animation\n\nBut currently, there&#x2019;s no easy way for merchants to access and integrate these applications in their online stores. It requires either a high level of technical expertise, or external custom development. [click]\n\nThe Magento Go Platform eliminates this complexity, bringing merchants and developers together, and making it easy for merchants to acquire and integrate the applications they need.\n\n
[ANIMATION] \n\n\nToday there are all these applications out there that merchants need to run their business. Applications like quickbooks, salesforce and constant contact. [click] to start animation\n\nBut currently, there&#x2019;s no easy way for merchants to access and integrate these applications in their online stores. It requires either a high level of technical expertise, or external custom development. [click]\n\nThe Magento Go Platform eliminates this complexity, bringing merchants and developers together, and making it easy for merchants to acquire and integrate the applications they need.\n\n
[ANIMATION] \n\n\nToday there are all these applications out there that merchants need to run their business. Applications like quickbooks, salesforce and constant contact. [click] to start animation\n\nBut currently, there&#x2019;s no easy way for merchants to access and integrate these applications in their online stores. It requires either a high level of technical expertise, or external custom development. [click]\n\nThe Magento Go Platform eliminates this complexity, bringing merchants and developers together, and making it easy for merchants to acquire and integrate the applications they need.\n\n
[ANIMATION] \n\n\nToday there are all these applications out there that merchants need to run their business. Applications like quickbooks, salesforce and constant contact. [click] to start animation\n\nBut currently, there&#x2019;s no easy way for merchants to access and integrate these applications in their online stores. It requires either a high level of technical expertise, or external custom development. [click]\n\nThe Magento Go Platform eliminates this complexity, bringing merchants and developers together, and making it easy for merchants to acquire and integrate the applications they need.\n\n
[ANIMATION] \n\n\nToday there are all these applications out there that merchants need to run their business. Applications like quickbooks, salesforce and constant contact. [click] to start animation\n\nBut currently, there&#x2019;s no easy way for merchants to access and integrate these applications in their online stores. It requires either a high level of technical expertise, or external custom development. [click]\n\nThe Magento Go Platform eliminates this complexity, bringing merchants and developers together, and making it easy for merchants to acquire and integrate the applications they need.\n\n
[ANIMATION] \n\n\nToday there are all these applications out there that merchants need to run their business. Applications like quickbooks, salesforce and constant contact. [click] to start animation\n\nBut currently, there&#x2019;s no easy way for merchants to access and integrate these applications in their online stores. It requires either a high level of technical expertise, or external custom development. [click]\n\nThe Magento Go Platform eliminates this complexity, bringing merchants and developers together, and making it easy for merchants to acquire and integrate the applications they need.\n\n
[ANIMATION] \n\n\nToday there are all these applications out there that merchants need to run their business. Applications like quickbooks, salesforce and constant contact. [click] to start animation\n\nBut currently, there&#x2019;s no easy way for merchants to access and integrate these applications in their online stores. It requires either a high level of technical expertise, or external custom development. [click]\n\nThe Magento Go Platform eliminates this complexity, bringing merchants and developers together, and making it easy for merchants to acquire and integrate the applications they need.\n\n
[ANIMATION] \n\n\nToday there are all these applications out there that merchants need to run their business. Applications like quickbooks, salesforce and constant contact. [click] to start animation\n\nBut currently, there&#x2019;s no easy way for merchants to access and integrate these applications in their online stores. It requires either a high level of technical expertise, or external custom development. [click]\n\nThe Magento Go Platform eliminates this complexity, bringing merchants and developers together, and making it easy for merchants to acquire and integrate the applications they need.\n\n
[ANIMATION] \n\n\nToday there are all these applications out there that merchants need to run their business. Applications like quickbooks, salesforce and constant contact. [click] to start animation\n\nBut currently, there&#x2019;s no easy way for merchants to access and integrate these applications in their online stores. It requires either a high level of technical expertise, or external custom development. [click]\n\nThe Magento Go Platform eliminates this complexity, bringing merchants and developers together, and making it easy for merchants to acquire and integrate the applications they need.\n\n
Apps, apps, apps &#x2013; it&#x2019;s all about apps. Apps on the Magento Go Platform are fully-hosted features that live on our secure environment. These apps can create powerful functionality through a rich set of apis. They interface with your customers, your backend and even with other systems. And what&#x2019;s truly innovative about it is that Magento Go Apps work on Magento Go, Community, Professional & Enterprise Editions.\n\n
So why will merchants love it? Because you can add apps through the drag-and-drop interface Doug demo&#x2019;d earlier. With a few clicks, you can add a live chat support app on the checkout page or an interactive dashboard in your admin or even sync your sales with quickbooks online. And since it&#x2019;s on our servers, you get immediate updates to the app without any upgrade headaches.\n
So why will developers love it? You can rapidly build interactive features in simple JavaScript. Built on Open Standards, the JavaScript API exposes all of Magento&#x2019;s data to your app. Also, our powerful REST api allows you to integrate with other SaaS products written in any language. With all this, we provide the tools to build, test & deploy your apps on the Magento Go Platform.\nWe think the Magento Go Platform is a win-win-win: a win for Magento, a win for developers and a win for merchants.\n
[INTRODUCE JON]\n\nQ&A with Jon:\n\nTell us about your background.\nWhat can you tell us about your experience with the Magento Go platform?\nWhy are you excited?\nWhat do you think this is exciting for developers?\n
[INTRO TO DEMO]\nTitle: RMA App Example\nWe&#x2019;re going to do a demonstration of... \nLet me give you an overview of...\n\n::insert Erin&#x2019;s slide::\n
[INTRO TO DEMO]\nTitle: RMA App Example\nWe&#x2019;re going to do a demonstration of... \nLet me give you an overview of...\n\n::insert Erin&#x2019;s slide::\n
[INTRO TO DEMO]\nTitle: RMA App Example\nWe&#x2019;re going to do a demonstration of... \nLet me give you an overview of...\n\n::insert Erin&#x2019;s slide::\n
[INTRO TO DEMO]\nTitle: RMA App Example\nWe&#x2019;re going to do a demonstration of... \nLet me give you an overview of...\n\n::insert Erin&#x2019;s slide::\n
I think you can tell by now that we are very excited about the Magento Go Platform \n\nIt is a major addition to the Magento ecosystem, and we are committed to the growth and success of this great innovation.&#xA0; \n\nLater this year we will introduce the marketplace that Roy referred to yesterday.\n\nThe marketplace is where developers will publish and sell their applications \n\nApplications will be rated and reviewed, categorized and promoted.\n\nThe marketplace will make it easy for merchants and developers to find the best applications to meet the needs of their business.\n\nIt&#x2019;s where merchants will expand the horizons of their online stores&#x2026;\nAnd where developers will monetize their talent and creativity\n\nThis is going to be a very exciting development for Magento and for eCommerce.\n\n
So what do you think: do we have some opportunities for growth with Magento in 2011?\n\n