Maersk Line is the world's largest container shipping company and aims to differentiate itself through reliability, simplicity, and sustainability. It has implemented strategies like slow steaming and new fuel-efficient vessel designs to reduce emissions and environmental impact. However, customers prioritize low prices over sustainability, so it is challenging for Maersk to gain a competitive advantage through its environmental initiatives alone.
Maersk Group is the world's largest container shipping company. The document outlines Maersk's logistics strategy to provide end-to-end services through integrating its maritime, inland, and freight forwarding segments. This includes operating a global "hub and spoke" network to connect major routes and developing inland transportation services. The strategy aims to improve customer service, increase cost efficiency, and allow Maersk to act as a full supply chain integrator rather than just a logistics provider. However, the extensive network also increases complexity and transit times for some customers.
Maersk was established in 1904 in Denmark and has since grown to be a global shipping and logistics company. It operates more than 550 container vessels and has offices in over 130 countries, employing around 120,000 people worldwide. Key milestones in Maersk's history include acquiring P&O Nedlloyd in 2005, which made it the largest container shipping company, and expanding into oil production and terminals. Today, Maersk is engaged in multiple business lines including container shipping, terminals, tankers and offshore drilling.
This document contains an agenda for a presentation on APM Group and Maersk Line. The agenda includes topics such as a video on APM Group, the activities of APM Group companies including Maersk Line, the history and leadership of Maersk Line, key facts and figures about Maersk Line's operations and competitors, and the business strategies and threats faced by Maersk Line. Diagrams are also included showing Maersk Line's position in the market compared to competitors and different strategic management matrices analyzing Maersk Line's business.
This document summarizes information about Maersk Line, the world's largest container shipping company. It discusses Maersk Line's operations in over 135 countries, target markets of global freight forwarders and local forwarders, and competitors like MSC and CMA CGM. The marketing mix, strategies, and social media presence of Maersk Line are also overviewed. Financial information is provided, showing losses in 2016 but the goal of sustainable profitable growth going forward.
The A.P. Moller - Maersk Group is a worldwide conglomerate with core focus on shipping and oil & gas. We employ approximately 121,000 people, operate in 130 countries and are headquartered in Copenhagen,Denmark
The world’s largest container shipping company and a customer-focused leader in reliable, eco-effi cient transport. Reliability is a top priority for Maersk Line
MissionWhy we exist
"We contribute to global energy supply by delivering safe and reliable floating production services"
VisionWhat we want to be
"Best in class"
Three Fundamental Challenges to Differentiate Itself From the Industry:
Unreliability
Complexity (Hard To Do Business)
Environmental Impact
List of consumer/ users/ and buyer
Retail industry
Food industry
Commodity
Dry cargo
Break bulk cargo
Others cargo
Promotion of the product
Advertisement trough Newspaper.
Sponsorship
Conclusion
Soren Skou, CEO Maersk Line:
Concerned Sustainability Approach Not Working With Customers
Concerned It Would Not Allow Differentiation Between Maersk and Competitors
CMA CGM, Hapag-Lloyd had CO2 Calculators To Measure Carbon Footprint Of A Shipments Journey
APL Named Sustainable Shipping Operator from 2010
Maersk Line is the largest shipping company in the world and has over 1 million Facebook likes and high engagement on its social media posts, despite operating in the generally unexciting shipping industry. Its success is due to establishing a social media strategy in 2011 that focuses on targeted, platform-specific content and maintaining a consistent tone of voice. While social media may not directly generate sales, it provides benefits like positive brand awareness, new customer leads, free advertising opportunities, and better customer service.
TCS is a domestic courier company in Pakistan established in 1983. It has the biggest network in the country with 139 offices, 265 retail outlets and 2000 online and offline locations. TCS provides express and logistics services across Pakistan through 2 planes, 187 vehicles, 2500 couriers and over 6000 employees. The company's network is divided into 3 regions - South, North, and Central - serving 350 cities. TCS delivers documents, gifts and handles domestic/international courier as well as overland express services. It aims to grow its value and volume of shipments in the coming years through existing banking/telecom clients and trends in gift delivery.
Maersk Group is the world's largest container shipping company. The document outlines Maersk's logistics strategy to provide end-to-end services through integrating its maritime, inland, and freight forwarding segments. This includes operating a global "hub and spoke" network to connect major routes and developing inland transportation services. The strategy aims to improve customer service, increase cost efficiency, and allow Maersk to act as a full supply chain integrator rather than just a logistics provider. However, the extensive network also increases complexity and transit times for some customers.
Maersk was established in 1904 in Denmark and has since grown to be a global shipping and logistics company. It operates more than 550 container vessels and has offices in over 130 countries, employing around 120,000 people worldwide. Key milestones in Maersk's history include acquiring P&O Nedlloyd in 2005, which made it the largest container shipping company, and expanding into oil production and terminals. Today, Maersk is engaged in multiple business lines including container shipping, terminals, tankers and offshore drilling.
This document contains an agenda for a presentation on APM Group and Maersk Line. The agenda includes topics such as a video on APM Group, the activities of APM Group companies including Maersk Line, the history and leadership of Maersk Line, key facts and figures about Maersk Line's operations and competitors, and the business strategies and threats faced by Maersk Line. Diagrams are also included showing Maersk Line's position in the market compared to competitors and different strategic management matrices analyzing Maersk Line's business.
This document summarizes information about Maersk Line, the world's largest container shipping company. It discusses Maersk Line's operations in over 135 countries, target markets of global freight forwarders and local forwarders, and competitors like MSC and CMA CGM. The marketing mix, strategies, and social media presence of Maersk Line are also overviewed. Financial information is provided, showing losses in 2016 but the goal of sustainable profitable growth going forward.
The A.P. Moller - Maersk Group is a worldwide conglomerate with core focus on shipping and oil & gas. We employ approximately 121,000 people, operate in 130 countries and are headquartered in Copenhagen,Denmark
The world’s largest container shipping company and a customer-focused leader in reliable, eco-effi cient transport. Reliability is a top priority for Maersk Line
MissionWhy we exist
"We contribute to global energy supply by delivering safe and reliable floating production services"
VisionWhat we want to be
"Best in class"
Three Fundamental Challenges to Differentiate Itself From the Industry:
Unreliability
Complexity (Hard To Do Business)
Environmental Impact
List of consumer/ users/ and buyer
Retail industry
Food industry
Commodity
Dry cargo
Break bulk cargo
Others cargo
Promotion of the product
Advertisement trough Newspaper.
Sponsorship
Conclusion
Soren Skou, CEO Maersk Line:
Concerned Sustainability Approach Not Working With Customers
Concerned It Would Not Allow Differentiation Between Maersk and Competitors
CMA CGM, Hapag-Lloyd had CO2 Calculators To Measure Carbon Footprint Of A Shipments Journey
APL Named Sustainable Shipping Operator from 2010
Maersk Line is the largest shipping company in the world and has over 1 million Facebook likes and high engagement on its social media posts, despite operating in the generally unexciting shipping industry. Its success is due to establishing a social media strategy in 2011 that focuses on targeted, platform-specific content and maintaining a consistent tone of voice. While social media may not directly generate sales, it provides benefits like positive brand awareness, new customer leads, free advertising opportunities, and better customer service.
TCS is a domestic courier company in Pakistan established in 1983. It has the biggest network in the country with 139 offices, 265 retail outlets and 2000 online and offline locations. TCS provides express and logistics services across Pakistan through 2 planes, 187 vehicles, 2500 couriers and over 6000 employees. The company's network is divided into 3 regions - South, North, and Central - serving 350 cities. TCS delivers documents, gifts and handles domestic/international courier as well as overland express services. It aims to grow its value and volume of shipments in the coming years through existing banking/telecom clients and trends in gift delivery.
This document provides information about DHL Supply Chain and its services. It discusses that DHL Supply Chain offers customized logistics solutions across the entire supply chain. It then describes the various services offered by DHL Supply Chain, including DHL Express, DHL Global Forwarding, DHL Solutions, DHL Global Mail, cold chain logistics, warehousing and distribution, customer resource area, and challenges and advantages of DHL Supply Chain.
This document provides an overview and analysis of the Ryanair airline brand. It discusses Ryanair's brand history, values of clarity, transparency and efficiency. Key metrics on Ryanair's growth and financial performance in 2015 are presented. The document also includes a PEST analysis, Porter's Five Forces analysis, and competitor analysis. Recommendations provided include improving Ryanair's digital presence and social media in the short term, improving employee relations in the medium term, and expanding routes and destinations in the long term to maintain brand equity.
This presentation discusses Customer Relationship Management (CRM) at Maerskline Bangladesh Ltd. It explains that Maerskline follows a customer-centric culture and the value discipline model of "customer intimacy". Maerskline's CRM activities include capturing customer data, analyzing it to understand customers, and building strong relationships. They provide extra benefits to registered customers. Maerskline also maintains a customer-centric organization where all work is focused on achieving full customer satisfaction through activities like maintaining a CRM department and customer database, providing 24/7 support, and interacting personally with customers. As a result of their customer-centric approach, Maerskline has won several CRM awards.
The document discusses Maersk Group's successful use of digital media marketing. Maersk Group is a large global conglomerate operating in shipping, logistics, and oil and gas. Their social media campaign called "Getting Closer to our Customer" aimed to increase brand awareness, customer loyalty, and gain customer insights. They achieved success through engaging content on platforms like Facebook, Twitter, Instagram, and LinkedIn, fostering conversation and community. This real-time engagement earned them awards and positive feedback from followers.
A project on service standard of fedex corporationBhavin Agrawal
Grand Project on service standard of fedex corporation in which primary and secondary data are used to know about how much customer are satisfied by service standard of fedex. A detailed analysis had been done.
DHL Pakistan has been operating in the country for 26 years and is the market leader in international courier services with over 65% market share. While its main focus is international courier and freight shipping, DHL aims to grow its import business, increase market share, and ensure it remains the customers' first choice. DHL utilizes advanced technology and tailored processes to provide high quality, timely deliveries and stands out through its global network and customs assistance. However, the import service contributes only 10-15% of revenues and needs improvement to better compete with lower-priced local freight forwarders.
This document discusses Kodak's declining market share in film and proposes options to address the issue. It analyzes Kodak, Fuji, and Polaroid's market shares, growth rates, and pricing strategies. One option is to launch a new economy-tier film called Funtime Film, but the team recommends against this. Instead, they suggest renaming existing film lines to clarify quality differences and focus on innovation to justify Kodak's premium position.
The document provides an overview of three major UK retailers: Marks & Spencer (M&S), Primark, and Tesco. It analyzes each company's business model, products, financial performance, and human resource practices. For M&S, it outlines the company's history and structure. It also provides organizational charts and discusses strategies. For Primark, it describes the company's mission, vision, sourcing and expansion. For Tesco, it analyzes the competitive landscape and discusses strategies like loyalty programs. Financial data on revenues and profits over time is presented for each retailer. The document aims to compare the three companies and their approaches to the UK retail market.
The document provides details about Chirag Shah's summer internship project report on the logistics industry at Logistic Integrators (I) Pvt. Ltd. It includes an acknowledgement, preface, executive summary, table of contents, and the beginning of chapter 1 which provides an introduction to logistics including its origin, objectives, and key management functions such as order processing, inventory management, warehousing, transportation, material handling, packing, and information flow.
Marketing strategy of DHL Express Ltd.Joshua Finny
DHL Express is a global logistics company with 275,000 employees and 27 aircraft worldwide. It has access to over 22,200 locations in India as well as 220 countries globally. DHL trains 3000 employees per year on service excellence to ensure promises of on-time delivery, safe and accurate shipping, and accessibility to remote locations are kept for customers. Customer expectations include packaging, insurance, storage, door-to-door delivery, tracking, and delivery before scheduled times, while factors like explicit promises, implicit promises, word-of-mouth, and past experiences shape predicted and desired service levels. DHL aims to provide reliability, assurance, tangible attributes, empathy, and responsiveness through initiatives like its cold chain excellence program.
logistics industry and pestle and marketing mix swot analyis of itPratik Louhar
The document provides an overview of the logistics industry. It discusses key concepts in logistics like order processing, inventory management, transportation, and warehousing. It then performs a PESTLE analysis to examine the political, economic, social, technological, legal and environmental factors affecting the industry. Three major companies are profiled - FedEx, GATI and Allcargo Logistics. Their business models and financials are analyzed. Finally, SWOT analyses are presented for each company to identify their strengths, weaknesses, opportunities and threats.
This document provides an overview of Zara's value chain management strategies. It discusses how Zara achieves vertical integration from sourcing materials to manufacturing 60% of products in-house. Zara's "fast fashion" model allows it to adapt designs, produce, distribute, and stock new clothing in stores within 2 weeks. Through just-in-time production, inventory management that eliminates deadstock, and a centralized logistics network, Zara is able to respond rapidly to fashion trends. Its strengths include a fast delivery cycle, brand image, low-cost supply chain, and ability to capture trends.
The document is an analysis of Ryanair's corporate strategy model presented over multiple slides. It covers Ryanair's strategic positioning by examining its vision, culture, capabilities, and external environment. Specific topics analyzed include Ryanair's political, economic, social, and technological environment; its capabilities in areas like infrastructure, headquarters, technology development, and procurement; its internal strengths and weaknesses; and opportunities and threats in its external environment.
The document discusses the shipping industry and a shipping company called Hapag-Lloyd. It provides an overview of trends in the shipping industry, including that shipping represents 90% of world trade but faces challenges like skilled labor shortages and environmental pollution. It then discusses Hapag-Lloyd's business activities like liner shipping and tourism services. A SWOT analysis notes Hapag-Lloyd's strengths like a younger fleet and opportunities like growing global container transport, but also weaknesses and threats like global competition and economic instability. Recommendations include IT innovations, addressing equipment shortages, sustainability initiatives, and international cooperation.
This document contains an agenda for evaluating Maersk Line's success with social media marketing and recommendations for next steps. It summarizes that Maersk succeeded due to seeing social media strategically, authentic customer interaction, and being first to adopt multiple platforms. Key drivers included visual content, consistent voice, crisis response, management buy-in, platform segmentation, and low costs. The document evaluates Maersk's content strategy focusing on differentiating content and using employees as creators. It analyzes Maersk's execution across platforms like Facebook, Twitter, LinkedIn and YouTube. Competitors may initially be ambivalent but will likely seek to match Maersk's success. Future challenges include redefining real-time marketing, greater
CMA CGM is the third largest container shipping company worldwide and largest in France. It was founded in 1978 and operates a young and diversified fleet. Despite difficult market conditions in 2013 from low freight rates and excess shipping capacity, CMA CGM reduced costs, increased volumes carried, and reported strong financial performance with one of the industry's highest profits. The company strengthened its financial position through cost cutting and maintaining growth.
Summer Internship project On Study of 3PLKapil Mittal
This project was basically done to find out the errors that are encountered by a logistics company and how can they overcome those error by using the required technology
Kone Monospace Launch Group PresentationJacob Chen
By Anlu Chen, Hsin-Yu (Jacob) Chen, Timo Fuhrmann, Candice Nicole Goree, Mary Frances McKennon, and Anne-Christin Ruehl
UGBA 106 SEC 004
2014 Summer Session D
University of California, Berkeley
Launch of Next-Gen Packaging Design Challengesl2square
Slides presented at the Launch of the Next-Gen Packaging Design Challenge by Nippon Closures.
Design packaging for the elderly and persons with disabilities. Submit your entries by 30 September at www.ncc-challenge.com!
Powered by ICMG and Sustainable Living Lab (SL2)
DSF2017 - Demand, Supply chain, Revenue - ACTOR for CEVAACTOR
Presentation of the speech held by Christophe Poitrineau (Ceva - Executive VP and Head Italy Cluster) titled "Il ruolo dell'operatore logistico nella multi-channel economy: il supporto delle Business Analytics" at the "Decision Science Forum 2017" event dedicated to Business Analytics for Demand, Supply chain, Revenue
This document provides information about DHL Supply Chain and its services. It discusses that DHL Supply Chain offers customized logistics solutions across the entire supply chain. It then describes the various services offered by DHL Supply Chain, including DHL Express, DHL Global Forwarding, DHL Solutions, DHL Global Mail, cold chain logistics, warehousing and distribution, customer resource area, and challenges and advantages of DHL Supply Chain.
This document provides an overview and analysis of the Ryanair airline brand. It discusses Ryanair's brand history, values of clarity, transparency and efficiency. Key metrics on Ryanair's growth and financial performance in 2015 are presented. The document also includes a PEST analysis, Porter's Five Forces analysis, and competitor analysis. Recommendations provided include improving Ryanair's digital presence and social media in the short term, improving employee relations in the medium term, and expanding routes and destinations in the long term to maintain brand equity.
This presentation discusses Customer Relationship Management (CRM) at Maerskline Bangladesh Ltd. It explains that Maerskline follows a customer-centric culture and the value discipline model of "customer intimacy". Maerskline's CRM activities include capturing customer data, analyzing it to understand customers, and building strong relationships. They provide extra benefits to registered customers. Maerskline also maintains a customer-centric organization where all work is focused on achieving full customer satisfaction through activities like maintaining a CRM department and customer database, providing 24/7 support, and interacting personally with customers. As a result of their customer-centric approach, Maerskline has won several CRM awards.
The document discusses Maersk Group's successful use of digital media marketing. Maersk Group is a large global conglomerate operating in shipping, logistics, and oil and gas. Their social media campaign called "Getting Closer to our Customer" aimed to increase brand awareness, customer loyalty, and gain customer insights. They achieved success through engaging content on platforms like Facebook, Twitter, Instagram, and LinkedIn, fostering conversation and community. This real-time engagement earned them awards and positive feedback from followers.
A project on service standard of fedex corporationBhavin Agrawal
Grand Project on service standard of fedex corporation in which primary and secondary data are used to know about how much customer are satisfied by service standard of fedex. A detailed analysis had been done.
DHL Pakistan has been operating in the country for 26 years and is the market leader in international courier services with over 65% market share. While its main focus is international courier and freight shipping, DHL aims to grow its import business, increase market share, and ensure it remains the customers' first choice. DHL utilizes advanced technology and tailored processes to provide high quality, timely deliveries and stands out through its global network and customs assistance. However, the import service contributes only 10-15% of revenues and needs improvement to better compete with lower-priced local freight forwarders.
This document discusses Kodak's declining market share in film and proposes options to address the issue. It analyzes Kodak, Fuji, and Polaroid's market shares, growth rates, and pricing strategies. One option is to launch a new economy-tier film called Funtime Film, but the team recommends against this. Instead, they suggest renaming existing film lines to clarify quality differences and focus on innovation to justify Kodak's premium position.
The document provides an overview of three major UK retailers: Marks & Spencer (M&S), Primark, and Tesco. It analyzes each company's business model, products, financial performance, and human resource practices. For M&S, it outlines the company's history and structure. It also provides organizational charts and discusses strategies. For Primark, it describes the company's mission, vision, sourcing and expansion. For Tesco, it analyzes the competitive landscape and discusses strategies like loyalty programs. Financial data on revenues and profits over time is presented for each retailer. The document aims to compare the three companies and their approaches to the UK retail market.
The document provides details about Chirag Shah's summer internship project report on the logistics industry at Logistic Integrators (I) Pvt. Ltd. It includes an acknowledgement, preface, executive summary, table of contents, and the beginning of chapter 1 which provides an introduction to logistics including its origin, objectives, and key management functions such as order processing, inventory management, warehousing, transportation, material handling, packing, and information flow.
Marketing strategy of DHL Express Ltd.Joshua Finny
DHL Express is a global logistics company with 275,000 employees and 27 aircraft worldwide. It has access to over 22,200 locations in India as well as 220 countries globally. DHL trains 3000 employees per year on service excellence to ensure promises of on-time delivery, safe and accurate shipping, and accessibility to remote locations are kept for customers. Customer expectations include packaging, insurance, storage, door-to-door delivery, tracking, and delivery before scheduled times, while factors like explicit promises, implicit promises, word-of-mouth, and past experiences shape predicted and desired service levels. DHL aims to provide reliability, assurance, tangible attributes, empathy, and responsiveness through initiatives like its cold chain excellence program.
logistics industry and pestle and marketing mix swot analyis of itPratik Louhar
The document provides an overview of the logistics industry. It discusses key concepts in logistics like order processing, inventory management, transportation, and warehousing. It then performs a PESTLE analysis to examine the political, economic, social, technological, legal and environmental factors affecting the industry. Three major companies are profiled - FedEx, GATI and Allcargo Logistics. Their business models and financials are analyzed. Finally, SWOT analyses are presented for each company to identify their strengths, weaknesses, opportunities and threats.
This document provides an overview of Zara's value chain management strategies. It discusses how Zara achieves vertical integration from sourcing materials to manufacturing 60% of products in-house. Zara's "fast fashion" model allows it to adapt designs, produce, distribute, and stock new clothing in stores within 2 weeks. Through just-in-time production, inventory management that eliminates deadstock, and a centralized logistics network, Zara is able to respond rapidly to fashion trends. Its strengths include a fast delivery cycle, brand image, low-cost supply chain, and ability to capture trends.
The document is an analysis of Ryanair's corporate strategy model presented over multiple slides. It covers Ryanair's strategic positioning by examining its vision, culture, capabilities, and external environment. Specific topics analyzed include Ryanair's political, economic, social, and technological environment; its capabilities in areas like infrastructure, headquarters, technology development, and procurement; its internal strengths and weaknesses; and opportunities and threats in its external environment.
The document discusses the shipping industry and a shipping company called Hapag-Lloyd. It provides an overview of trends in the shipping industry, including that shipping represents 90% of world trade but faces challenges like skilled labor shortages and environmental pollution. It then discusses Hapag-Lloyd's business activities like liner shipping and tourism services. A SWOT analysis notes Hapag-Lloyd's strengths like a younger fleet and opportunities like growing global container transport, but also weaknesses and threats like global competition and economic instability. Recommendations include IT innovations, addressing equipment shortages, sustainability initiatives, and international cooperation.
This document contains an agenda for evaluating Maersk Line's success with social media marketing and recommendations for next steps. It summarizes that Maersk succeeded due to seeing social media strategically, authentic customer interaction, and being first to adopt multiple platforms. Key drivers included visual content, consistent voice, crisis response, management buy-in, platform segmentation, and low costs. The document evaluates Maersk's content strategy focusing on differentiating content and using employees as creators. It analyzes Maersk's execution across platforms like Facebook, Twitter, LinkedIn and YouTube. Competitors may initially be ambivalent but will likely seek to match Maersk's success. Future challenges include redefining real-time marketing, greater
CMA CGM is the third largest container shipping company worldwide and largest in France. It was founded in 1978 and operates a young and diversified fleet. Despite difficult market conditions in 2013 from low freight rates and excess shipping capacity, CMA CGM reduced costs, increased volumes carried, and reported strong financial performance with one of the industry's highest profits. The company strengthened its financial position through cost cutting and maintaining growth.
Summer Internship project On Study of 3PLKapil Mittal
This project was basically done to find out the errors that are encountered by a logistics company and how can they overcome those error by using the required technology
Kone Monospace Launch Group PresentationJacob Chen
By Anlu Chen, Hsin-Yu (Jacob) Chen, Timo Fuhrmann, Candice Nicole Goree, Mary Frances McKennon, and Anne-Christin Ruehl
UGBA 106 SEC 004
2014 Summer Session D
University of California, Berkeley
Launch of Next-Gen Packaging Design Challengesl2square
Slides presented at the Launch of the Next-Gen Packaging Design Challenge by Nippon Closures.
Design packaging for the elderly and persons with disabilities. Submit your entries by 30 September at www.ncc-challenge.com!
Powered by ICMG and Sustainable Living Lab (SL2)
DSF2017 - Demand, Supply chain, Revenue - ACTOR for CEVAACTOR
Presentation of the speech held by Christophe Poitrineau (Ceva - Executive VP and Head Italy Cluster) titled "Il ruolo dell'operatore logistico nella multi-channel economy: il supporto delle Business Analytics" at the "Decision Science Forum 2017" event dedicated to Business Analytics for Demand, Supply chain, Revenue
CEVA Logistics: Creating headroom for growth with 90 percent faster reactions...Susanna Harper
CEVA Logistics: Creating headroom for growth with 90 percent faster reactions to seasonal peaks in EDI requirements.
CEVA Logistics is migrating its electronic data interchange services to a high-performance IBM Sterling B2B Integration Services platform in the cloud—enabling it to ensure consistently high availability even during seasonal peaks in logistics demand and lay a stable foundation for growth.
The Big Perspective: Why Maersk Group is all in favor of social mediaAnna Brun
A discussion about maintaining the bigger perspective when it comes to engaging with social media on a global level within Maersk. How has our strategy changed over time? What are the key ways in which Maersk Group sees social media as another tool for achieving business objectives and what makes Maersk’s use of social media unique? Speaker: Anna Christina Granholm-Brun, Maersk Group.
A session at the CBS Competitiveness Day 2015 - Human Capital Analytics Group has conducted a study on the use of employee engagement surveys in Danish companies. We interviewed representatives from the large Danish companies and major survey providers, and conducted a quantitative research on the use of employee engagement surveys in Denmark. This resulted in a Trend Spotting Report “Employee Engagement Surveys in Denmark”.
This document compares the logistics companies TCS and DHL in Pakistan. It states that TCS has a 45% market share, while DHL has 39%, with other companies sharing the remaining 16%. It attributes TCS's market leadership to its quality services, employees, dynamic operations, and special offers for students and cargo. The document also discusses TCS's social responsibility efforts and awards it has received.
1) Maersk Logistics' SupplyChain CarbonCheck consulting service helps customers identify opportunities to reduce carbon emissions and increase efficiency in their supply chains.
2) The service provides a 4-step methodology to map current carbon footprints, simulate alternative scenarios, evaluate reduction potentials, and implement solutions.
3) Implementing recommended solutions helps customers tap into untapped potential for reducing carbon emissions in their global supply chains.
CEVA Logistics is one of the largest logistics companies in the world, with over 49,000 employees working across more than 1,000 locations in over 160 countries. They provide 10 million square meters of combined storage space and offer services including contract logistics, ocean freight, air freight, and ground transportation. CEVA was formed through the merger of TNT Logistics and EGL and aims to be the most admired supply chain company through a vision of unity, growth, and excellence.
This document discusses how DHL eCommerce can help Irish online retailers expand internationally. It notes that while 77% of Irish websites offer domestic delivery, only 20% offer international delivery, despite growing consumer demand for more delivery options. DHL argues that international shipping is now easier and lower cost, and retailers have nothing to lose by offering it. The document provides data showing customers spend more on average and are more likely to return when express delivery options are available. It outlines DHL's delivery options and recommends Irish retailers advertise their ability to ship globally, give customers delivery choices like express, and make returns easy to boost sales and growth internationally.
Case Study: DHL Shifts Left With CA Application Performance Management to Bo...CA Technologies
Quite often it is a select few IT experts in an IT organization that are most sought after when troubleshooting needs arise. What if you could spread that scarce expertise throughout your IT team and protect those experts? Joe Butler, Global Head of Integration Services, DHL, has made that a goal during his 12-year tenure at DHL and recently found that CA Application Performance Management 10 may help in that cause. Butler oversees Service Delivery for Integration globally for DHL Supply Chain, which supports 1,200 customers globally with more than 12,000 interfaces and manages more than 4 billion transactions each year. Butler's approach to ‘shift left’ means arming his Level 1 teams with the ability to better triage issues before they ever reach Level 2 technicians. Join this session and learn how APM can help protect your IT experts while ensuring the application uptime and quality standards expected by one of the world’s largest logistics company.
For more information, please visit http://cainc.to/Nv2VOe
DHL is a global logistics company founded in 1969 that operates in over 220 countries. It provides supply chain services including transportation, warehousing, and value-added services like assembly and packaging. The document discusses DHL's history, vision, services, and workflow which involves individual and corporate customers dropping off packages that are then sorted, packed, and distributed locally, nationally, or internationally through DHL's regional hubs and offices.
a small presentation on DHL case from ICMR case no. OPER/099.
giving information about the problems and issue faced buy DHL in Brussels,Belgium and how the established a new hub in Leipzing.
The Chairman and Group CEO discuss the Maersk Group's strong financial performance in 2014, with a profit of USD 5.2 billion. They delivered on their strategy to develop premium businesses, increasing focus through divestments of USD 2.5 billion. They achieved a return on invested capital of 11% and shared value with shareholders through dividend raises and a USD 1 billion share buyback. The four large business units successfully delivered on strategic and financial targets, with Maersk Line, APM Terminals, Maersk Drilling, and Maersk Oil improving results. The Group remains committed to its core values as it expands globally.
DHL is one of the largest logistics companies worldwide operating in over 220 countries. It aims to simplify customers' lives and make all stakeholders successful while contributing globally. The organizational structure comprises several service-oriented divisions to offer a wide range of transportation and logistics services including express delivery, freight, supply chain management and mail. Key services discussed include worldwide document and parcel express for fast international delivery of items, import express, and logistics services in major hubs. The presentation outlines DHL's supply chain processes and discusses uncertainties and challenges in its express operations.
This document provides an overview of supply chain management from DHL. It begins by defining what a logistics company is and the services they provide such as mail delivery, freight transportation, warehousing, consultancy, and value-added services. It then discusses why logistics companies are important due to factors like globalization, technology changes, and customer demands. Finally, it examines how DHL has dealt with future trends by focusing on its international express business, increasing presence in growth markets, and managing its global network costs. It also discusses DHL's people strategies around culture, code of conduct, and employee participation.
The document discusses ocean freight mega alliances and their implications for the future. It summarizes that the major alliances have established operational agreements controlling over 97% of east-west container capacity. These alliances drive vessel and terminal consolidation to achieve scale economies, though freight rates remain low due to excess capacity. Continued growth of mega ships is stressing marine terminal operations, requiring terminal investment and consolidation. The alliances are expected to remain stable in the future with potential membership changes, driving ship sizes larger and placing more demands on port and terminal infrastructure to adapt.
This document provides an overview of methane hydrates and their potential as an energy source. Methane hydrates contain vast quantities of natural gas trapped in ice-like structures on the ocean floor and in Arctic permafrost. While challenging to extract economically, methane hydrates may hold more energy than all other fossil fuel reserves combined. Companies are working to develop technologies to locate and extract methane from hydrates. Sensors to detect dissolved methane are helping map hydrate deposits and advance extraction methods. Developing methane hydrates could reshape the global energy landscape.
Vessel Efficiency competition company elevator pitches - LondonKTN
This document provides information about an "Information Day" event focused on vessel efficiency, including elevator pitches from various organizations. It includes short presentations and contact information from multiple groups researching topics like lightweight ship components, reducing ship energy consumption, developing low carbon shipping technologies, using additive manufacturing for onboard repairs, advanced coatings, condition monitoring systems, marine weather forecasting services, data analysis of vessel performance data, and more. The document aims to facilitate partnerships between these organizations working on improving vessel efficiency.
Mega-Vessels, Mega-Alliances and Cascades: Impacts for port operations and th...ICF
This document summarizes a presentation on mega-vessels, mega-alliances, and their impacts on port operations and the Australian market. Key points include:
- Container ship sizes and alliance groupings continue growing to achieve economies of scale, posing challenges for port infrastructure and operations. The largest vessels now exceed 18,000 TEUs.
- Demand for container shipping has remained subdued in recent years. Major lines are struggling financially despite cost reductions.
- Australian ports currently serve vessels up to 6,500 TEUs, constrained by infrastructure in Melbourne. The opening of the new Melbourne port may allow sizes up to 10,000 TEUs.
- Further increases in vessel size deploying to Australia
New trends on MODERN Shipping & Transhipment Port (eng) danny diep to (f)Danny Diep To
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2. sunum alliances and trends&developments in MARITIMEBARITEMEL
The document discusses trends in the maritime industry, including:
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Maersk Line introduced its Daily Maersk initiative in 2011 to transform shipping by applying Lean principles. It established daily shipping schedules between ports in Asia and Europe to reduce waste and improve on-time delivery. This provided customers with greater flexibility and reliability compared to weekly schedules. It required close coordination across Maersk's entire value chain but achieved cost savings for customers and attracted new business. However, the service works best for high-volume cargo with stable demand and requires contingency planning to address potential ship breakdowns or delays.
7th Annual ME ShipTech 2014 conference is designed to explore and identify the take away strategies for the Middle East and how the region can best apply technology to maximise energy efficiency, fuel economy and safety in shipping. Find out more about the event at www.meshiptech.com
We hold a neutral view on the Shipping industry.
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Group 7's presentation focuses on green and sustainable shipping initiatives around the world and in India. Some key initiatives discussed globally include developing more efficient ship designs to reduce emissions, using alternative fuels like fuel cells, and retrofitting ships with technologies like air lubrication systems. In India, issues discussed include the need for improved port infrastructure to reduce ship emissions and turnaround times, as well as exploring how to responsibly recycle ships domestically to meet new international standards. Maersk is working to upgrade recycling facilities in India to be more environmentally friendly and compliant with regulations.
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GREEN TECHNOLOGY SOLUTIONS FOR DEEP SEA MINING LOGISTICS
Maersk Line and the Future of Container Shipping.SMU.10.29.12
1. Case Study – Maersk Line and
the Future of Container Shipping
ME 7366 Global Manufacturing
Graduate School of Engineering
A. Lee Mulkey
October 29, 2012
2. Lee Mulkey Bio
Founder and President ALM Company
President and CEO Wenaas USA, Inc.
President and CEO Purchased Parts Group, Inc.
Senior Associate Indian River Consulting Group
President and CEO Briggs – Weaver, Inc.
Executive VP and CFO Sammons Distribution, Inc.
VP and CFO Vinson Supply Company and Continental
Emsco Company
Started or Managed Over a Dozen Companies In Europe,
Mexico, Canada and Asia
MBA – International, University of Dallas
3. ALM Company – What We Do
Advisory and Project Services for Manufacturers,
Marketing Companies and Value Added Distributors
Supply Chain Mgt. & Global Global IT Systems,
Sourcing Performance Optimization
and Security
Building Private Brands
Global Expansion
Restructuring / Interim /
Crisis Mgt. Export Compliance &
Training
Capital Sourcing
4. About Maersk Line
Flagship Company of A. P. Moller – Maersk Group
(Danish)
A. P. Moller – Maersk Group $60B Revenue in
2011
Segments:
Maersk $27B or 45%
Oil & Gas $12.6B or 21%
Retail and Banking $20.4B 34%
5. A. P. Moller - Maersk
115,000 Employees
130 Countries
Founding Family Trusts Control 58% of Share
Capital and 76% of Voting Rights
Family Not Known For Explicit Commitment to
Environmental Issues; However Reputation of
Company Worldwide Extremely Important
6. Origins of the Container
In 1795 Bejamin Outram Started Carring Coal In Wooden
Containers That Could Be Shipped on Canal Barges
In 1830’s The Liverpool and Manchester Railway Started
Carrying Containers From Canal Barges to Railways
WW II Australian Army Used Wood 20’ Containers
At End of WW II US Army Used Specialized Containers For
Ocean Shipments
1952 US Army Coined the Term CONEX (Container Express)
1955 Malcolm McLean Developed the Modern Intermodal
Container
7. Maersk Line
Worlds Biggest Container Shipping Company – 660
Owned or Chartered Vessels,17% of Industry
Operating Fleet
47% Owned / 53% Chartered
Maersk Ships Average 8 yrs. / Competitors 12-15
It’s Vessels Make Over 70,000 Port Calls Per Year
8. Maersk Line
Over 100,000 Customers
Long Term Contracts (Appx. 1 Yr.) Vs. Spot Price
• 50% Long Term
• 50% Market Spot Price Customers
25% Key Customers Like Wal-Mart, Nike, Tesco
15% Key Freight Forwarders
60% Small Customers and Other FF
9. Competitors
Controlling Capacity
Company Owner Share
Maersk APM Foundation 17%
MSC Aponte Family 14%
CMA CGM Group Saade Family 9%
Hapag-Lloyd Balin Consortium 4%
COSCO Chinese State 4%
APL Temasek (Singapore) 4%
Evergreen Chang Family 4%
CSCL Chinese State 4%
Hanjin Shipping Hanjin Group 3%
MOL Mistui 3%
10. Business Conditions
First Ever Annual Loss 2009
Global Recession
Industry Over Capacity (Vessels Lay Up)
Commodity Pricing (Strong Price Sensitivity)
China Changing Focus From Export Economy To
Domestic Market Driven
11. Container and Other Large Ship Lay Up
Hot Lay Up / Cold Lay Up
As of December 2011 = 210 Ships
Malaysia, Indonesia, Philippines
12. Cost and Security Issues of Lay Up
Cold Lay Up $1,000/day | Hot Lay Up Much More
$450B In Shipping Company Debt For Laid Up
Container, Bulk and Tanker Vessels Worldwide
Security Issues:
Environmental
Personnel & Crew
Physical Factors (Terrorist, Theft, Fire, Other)
13. Maersk’s Strategy
Three Fundamental Challenges to Differentiate
Itself From the Industry:
Unreliability
Complexity (Hard To Do Business)
Environmental Impact
14. Reliability
Goal To Become Industry Leader
Already Leader in On-time Delivery at Appx. 80%
New Goal Is Further Improvement … Reduce
Customer’s “Just In Case Inventory”
“Daily Maersk” Asia – Europe Route 95% On-time
Goal … Requires 70 New Vessels
All Service Ports Operate Entirely As Planned
On Other Routes Work With Terminal Partners To
Reduce Time In Port by 30%. Already Achieved
10% Reduction
15. Simplicity
Immense Paperwork Flow To Move Goods
Streamline and Digitize Much Of The Paperwork
Order and Follow Cargo Online
Simplified Documentation Process
Track Cargo
Automatic Notification
IT System Interface
Improved Customer Service
16. Environment … “Sustainability Strategy”
Industry Environmental Impact:
Ship Exhaust Emissions From Bunker Fuel
Considered a Large Source Of Greenhouse Gas
Emissions
Thought That Climate Change Occurring Because
Of Greenhouse Gas Emissions From Human
Activity
Maritime Shipping Accounts For 3.3% of Global
Emissions
Bunker Fuel Releases 2,000x More Sulfur Than
Diesel Fuel
17. Worlds Largest Ship Engine
12 Cylinders
2,300 Tons
95,000 HP
102 RPM
250
Tons/Fuel/Day
Made In Korea
Wartsila – Sulzer RTA 96-C
Maersk Emma
20. A. P. Moller – Maersk Group Strategy ...
“Sustainability”
Four Key Themes:
Environment and Climate Change
Health and Safety (Includes Piracy)
Social Responsibility
Responsible Business Practices (Similar To SOX,
FCPA and Dodd-Frank)
21. Maersk Line Environment Goals
Maersk To Become Global Leader In Low-Carbon
Shipping
Lead The Industry Toward Zero SOx Emissions
Reduce It’s Impact On Marine Environment
Achieving These Goals Would Meet the Group’s Environmental
Sustainability Initiative.
22. Types Of Basic Containers
Basic Containers
20' Dry Ocean Frt.
40' Dry Ocean Frt.
40' Collapsible Flat Rack
20' Open Top
40' Open Top
45' High Cube
20' Reefer
40' Reefer
40' High Cube Reefer
20' Flat Rack
40' Flat Rack
20' Tank
23. Actions To Date
Slow Steaming (Save Fuel & Less Emissions)
Speed Reduced By 27% … What was impact on
customers supply chain?
Sulphur Emissions Reduced, But Fuel Costs
Increased From Using Diesel Fuel While At Berth.
Diesel Fuel $250/Ton Higher.
Developing Scrubber Technology To Clean
Exhaust Gases For Future Vessels
24. Actions To Date
Protecting Marine Environment:
Chemical-free Ballast Water Technology On 100%
Of Owned Fleet
All Waste From Owned or Chartered Vessels
Disposed of In Ports
Strategic Partnerships with Research Institutions
and Customers to Provide Research on State of
Worlds Oceans
25. Actions To Date
Technical Changes:
Ordered 20ea. 18,000 TEU (Twenty Foot Equivalent
Units) Triple-E Vessels - $3.8B For Asia-Europe
Trade. World’s Largest By Capacity
http://www.worldslargestship.com
26. Triple-E Vessels Advantages / Disadvantages
Designed To Run At Slower Speeds
59% Lower Unit Cost & 50% Lower CO2 Emissions
/ Container Than Industry Average
“Cradle-to-Cradle Passport” End of Life
Decommissioning
So Large Only Select Ports Can Handle
Risk of Industry Overcapacity if Everyone Orders
Bigger Ships (Competitors Are Ordering Bigger
Ships)
27. New WAFMAX and SAMMAX Fleet
West Africa Max (WAFMAX)
$2.0B, 22 Ships, 4,500 TEU’s
Largest Vessels Deployed On West Africa Routes
South America MAX (SAMMAX)
$2.2B, 16 Ships, 7,450 TEU’s
Shallow Draft … 39 Feet
Largest Vessels Deployed In South America
28. More Action Taken
Existing Vessels:
$10Mea. Waste-heat Recovery Systems For Many
Vessels
New Hull Coatings
Environment Certified Shipyards to Scrap Ships
… Increased Cost $20M on 10 Vessels.
New Fuels … Biofuels
29. Selling Sustainability
Maersk Wanted To Be Industry Leader In
Providing Transparency and Environmental
Information To Customers
Provided Monthly Customer Scorecards
Educate Customers On Environmental Impacts Of
Transportation Industry
Customer’s Reaction Was Environmental
Concerns Are Good, But Price Is Most Important
30. Conclusion
Soren Skou, CEO Maersk Line:
Concerned Sustainability Approach Not Working
With Customers
Concerned It Would Not Allow Differentiation
Between Maersk and Competitors
CMA CGM, Hapag-Lloyd had CO2 Calculators To
Measure Carbon Footprint Of A Shipments Journey
APL Named Sustainable Shipping Operator Of The
Year For 2010
31. Current Update
Shipping Cost of 20’ Container From West China To
Port of LA in 2009 = $700; Today = $2,000 / 286%
Increase
May 2012 Increased Rates 30% (Price Fixing With
Competitors?)
Global Recession Continues, European Volumes
Continue To Decrease, Current Estimate 4% Global
Increase In Volume For 2012
Lost Record $599M 1st. Qtr., $227M Profit 2nd. Qtr.
32. Choice Of Assignment Questions
Should Maersk Line Change or Create A New
Strategic Plan? Accuracy Of Strategic Forecast?
Should A. P. Moller – Maersk Group Consider A
Strategic Redeployment (Sale) Of Maersk Line?
33. Big Picture Issues
Can A Commodity Item or Service Command A
Premium Price?
The Cost to the World Economy Caused By the
Dogma of “Human Activity Causing Global
Warming and That Global Warming Is Bad”?
Impact On Continued European and US Recession
Impact of Cap and Trade (Tax)
34. More information about Lee Mulkey can be
found at his corporate website:
www.ALMCompany.com or
www.Linkedin.com/in/LeeMulkey
See his blogs on Marketing Channel
Management, Global Supply Chains,
Keeping Mistakes Above the Waterline and
The CEO, The Supply Chain and the Zone
of Indifference. “Golden Chains Means Big
Gains” Texas CEO Magazine:
http://bit.ly/LH7OBn