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What medical students
    are afraid of
  in future clinical
    interactions
       Maggie Hammond
   Division of Clinical Psychology
Communication for clinical practice for
        medical students
• Year 1:
  – basics: opening and closing a consultation,
    listening, recognising and responding to emotions,
    giving information, checking for understanding;
    work with actors,
• Year 2:
  – Doctor-led vs. patient-led consultations; reflection
    on improving consultations
• Year 3:
  – Deaf awareness training, improving the quality of
    history taking, talking about health behaviour
    change
• Year 4:
  – Three full days, with actors, in palliative care
    setting
• Year 5:
  – Challenges: anger, violence, complaints, mistakes
Year 3:

• What else should we teach?
• When should we teach it?
• How should we teach it?
How challenging do you think
 each of these situations will be
 for you in your day-to-day
 work when you are a doctor?
•   Breaking bad news
•   Being honest but not taking away hope
•   Patients or families who are angry
•   Patients or families who are depressed
•   Patients or families in denial
•   Patients who are manipulative
•   Patients who are non-compliant
•   Discussing ‘Do Not Resuscitate’ and/or hospice
•   Requests for euthanasia or assisted suicide
•   Unexpected death of a patient
•   Confronting a colleague about undesirable behaviour
•   Managing your own stress levels / avoiding burn-out
•   Disclosing harmful medical mistakes
• Three cohorts (2008, 2009, 2010)
• 48% (n=422; 244 female) returned valid
  surveys.
• Cronbach’s Alpha for all items: 0.81
• Mean total: 46.1 (SD 6.6), min 13, max 65
ITEM                                     Mean (SD)     Mode
Breaking bad news                        4.1   (.86)      4
Discussing euthanasia/assisted suicide   4.1 (1.05)       5
Unexpected death of a patient            3.9   (.96)      4
Discussing DNR/hospice                   3.7   (.94)      4
Confronting a colleague re: behaviour    3.6 (1.05)       4
Disclosing medical mistakes              3.6   (.89)      4
Angry patients/relatives                 3.6   (.88)      4
Manipulative patients                    3.4 (1.00)       3
Patients/families in denial              3.4 (.74)        4
Depressed patients/families              3.4 (.76)        3
Non-compliant patients                   3.2 (.82)        3
Being honest but not taking away hope    3.1 (.90)        3
Managing own stress/burnout               3.0 (1.07)      3
Total scores:
• Women:   mean     47.1, SD 6.6
• Men:     mean     44.6, SD 6.2
Men = women
Item                             Mean (SD) mode
Patients who are non-compliant   3.2 (.82)    3
Patients or families who are     3.6 (.88)    4
angry
Patients or families who are     3.4 (.76)     3
depressed
Discussing DNR or hospice        3.7   (.94)   4

Requests for euthanasia/assisted 4.1 (1.05)    5
suicide
summary
1. They are already thinking about what might
   be difficult in clinical practice
2. They are worried to different degrees, and by
   different situations
3. There are differences in the types of
   situations that concern students
4. Women express more concern than men
  Particularly situations men least worried by, which
     may be professional issues
Ideas
1. Address concerns as soon as possible; i.e.
   Don’t leave difficult situations until 5th year
2. Determine why people worry about different
   things: e.g. Personality, experience
3. Look more broadly at types of situations,
   rather than individually
4. Do differences (esp. M vs F) persist into
   Y5/F1/F2?
COMMENTS?
Thank you.

mhammond@liv.ac.uk

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M hammond

  • 1. What medical students are afraid of in future clinical interactions Maggie Hammond Division of Clinical Psychology
  • 2.
  • 3.
  • 4. Communication for clinical practice for medical students • Year 1: – basics: opening and closing a consultation, listening, recognising and responding to emotions, giving information, checking for understanding; work with actors, • Year 2: – Doctor-led vs. patient-led consultations; reflection on improving consultations
  • 5. • Year 3: – Deaf awareness training, improving the quality of history taking, talking about health behaviour change • Year 4: – Three full days, with actors, in palliative care setting • Year 5: – Challenges: anger, violence, complaints, mistakes
  • 6. Year 3: • What else should we teach? • When should we teach it? • How should we teach it?
  • 7. How challenging do you think each of these situations will be for you in your day-to-day work when you are a doctor?
  • 8. Breaking bad news • Being honest but not taking away hope • Patients or families who are angry • Patients or families who are depressed • Patients or families in denial • Patients who are manipulative • Patients who are non-compliant • Discussing ‘Do Not Resuscitate’ and/or hospice • Requests for euthanasia or assisted suicide • Unexpected death of a patient • Confronting a colleague about undesirable behaviour • Managing your own stress levels / avoiding burn-out • Disclosing harmful medical mistakes
  • 9. • Three cohorts (2008, 2009, 2010) • 48% (n=422; 244 female) returned valid surveys. • Cronbach’s Alpha for all items: 0.81 • Mean total: 46.1 (SD 6.6), min 13, max 65
  • 10. ITEM Mean (SD) Mode Breaking bad news 4.1 (.86) 4 Discussing euthanasia/assisted suicide 4.1 (1.05) 5 Unexpected death of a patient 3.9 (.96) 4 Discussing DNR/hospice 3.7 (.94) 4 Confronting a colleague re: behaviour 3.6 (1.05) 4 Disclosing medical mistakes 3.6 (.89) 4 Angry patients/relatives 3.6 (.88) 4 Manipulative patients 3.4 (1.00) 3 Patients/families in denial 3.4 (.74) 4 Depressed patients/families 3.4 (.76) 3 Non-compliant patients 3.2 (.82) 3 Being honest but not taking away hope 3.1 (.90) 3 Managing own stress/burnout 3.0 (1.07) 3
  • 11. Total scores: • Women: mean 47.1, SD 6.6 • Men: mean 44.6, SD 6.2
  • 12.
  • 13.
  • 14. Men = women Item Mean (SD) mode Patients who are non-compliant 3.2 (.82) 3 Patients or families who are 3.6 (.88) 4 angry Patients or families who are 3.4 (.76) 3 depressed Discussing DNR or hospice 3.7 (.94) 4 Requests for euthanasia/assisted 4.1 (1.05) 5 suicide
  • 15. summary 1. They are already thinking about what might be difficult in clinical practice 2. They are worried to different degrees, and by different situations 3. There are differences in the types of situations that concern students 4. Women express more concern than men Particularly situations men least worried by, which may be professional issues
  • 16. Ideas 1. Address concerns as soon as possible; i.e. Don’t leave difficult situations until 5th year 2. Determine why people worry about different things: e.g. Personality, experience 3. Look more broadly at types of situations, rather than individually 4. Do differences (esp. M vs F) persist into Y5/F1/F2?