Breakout session at Enterprise Connect; Lync In A Managed Cloud: A Good Alternative To An On-premise And Self-managed Lync Deployment?
As organizations continue to march towards adoption of UC solutions and Lync deployments, they are facing the question of whether to deploy Lync in their own datacenters and self-manage the solution or host it with a Cloud Provider.
Traditionally the Cloud's strongest benefits are on the IAAS side, but with the evolution of Managed Cloud, there is optimism that complex Unified Communications (UC) solutions can be deployed in Managed Cloud while preserving manageability, agility, and security of the Lync solution.
In this session we explored the major challenges facing deployment of Lync in a private cloud and how Rackspace's Managed Cloud can be a strong economically and technically viable alternative to an on-premise and self-managed Lync deployment.
The Evolution of OpenStack – From Infancy to EnterpriseRackspace
As OpenStack turns 5 this year, we thought it would be a good time to take a look back at the evolution of OpenStack. We start with a quick overview of what OpenStack is, how OpenStack came to be and describe the OpenStack Foundation. Next we describe the problem that OpenStack helps to solve, the components of OpenStack and the timeline for when these components came to be. Last, we outline the current features and benefits that make OpenStack ready for the enterprise with supporting Enterprise use case examples. Blog can be found here (
https://developer.rackspace.com/blog/evolution-of-openstack-from-infancy-to-enterprise/) and webinar can be found here (https://www.brighttalk.com/webcast/11427/138613)
Tearing Down Silos and Building Your Enterprise Dev/Ops EngineRackspace
Miss the latest installment of the Enterprise Cloud Forum? Not to worry here is a copy of the slides from Rackspace Sr. IT Strategist Brian Jawalka and Rackspace VP of Software Application Development Krishna Prasad with guest host Mark Majewski – Cloud Solution Architect discussed how enterprises need to approach Dev/Ops to ensure cloud adoption success.
A presentation discussing how to deploy Big data solutions. The difference between structured reporting systems which feed business processes and the data science systems which do cool stuff
The Evolution of OpenStack – From Infancy to EnterpriseRackspace
As OpenStack turns 5 this year, we thought it would be a good time to take a look back at the evolution of OpenStack. We start with a quick overview of what OpenStack is, how OpenStack came to be and describe the OpenStack Foundation. Next we describe the problem that OpenStack helps to solve, the components of OpenStack and the timeline for when these components came to be. Last, we outline the current features and benefits that make OpenStack ready for the enterprise with supporting Enterprise use case examples. Blog can be found here (
https://developer.rackspace.com/blog/evolution-of-openstack-from-infancy-to-enterprise/) and webinar can be found here (https://www.brighttalk.com/webcast/11427/138613)
Tearing Down Silos and Building Your Enterprise Dev/Ops EngineRackspace
Miss the latest installment of the Enterprise Cloud Forum? Not to worry here is a copy of the slides from Rackspace Sr. IT Strategist Brian Jawalka and Rackspace VP of Software Application Development Krishna Prasad with guest host Mark Majewski – Cloud Solution Architect discussed how enterprises need to approach Dev/Ops to ensure cloud adoption success.
A presentation discussing how to deploy Big data solutions. The difference between structured reporting systems which feed business processes and the data science systems which do cool stuff
Delta Lake delivers reliability, performance, and security on your data lake. It is the foundation for a highly scalable, and cost-effective lake house. It accelerates innovation and delivers business outcomes. Even today, many enterprises grapple with system complexities, unscalable infrastructure, and high costs which is why many enterprises switch to Delta Lake. Only reliable and high-quality data could be the foundation for a successful business.
InleData is the next-gen Delta Lake solution to boost your data and analytics strategies.
Introduction To IPaaS: Drivers, Requirements And Use CasesSynerzip
Useful to:
- Enterprise architects leading cloud and big data adoption strategies
- Data engineers struggling with legacy ETL tools
- Cloud application owners moving away from legacy ESB technologies
- CTOs and CDOs driving change in enterprise IT
In this interactive presentation, we’ll introduce you to iPaaS, how it’s different than legacy application and data integration and outline the 4 primary use cases in the modern enterprise. You’ll also get an introduction to SnapLogic, the industry’s first unified application and data integration platform built for self-service.
Original copy at https://www.synerzip.com/webinar/introduction-to-ipaas-drivers-requirements-and-use-cases-july-20-2016/
Weathering the Data Storm – How SnapLogic and AWS Deliver Analytics in the Cl...SnapLogic
In this webinar, learn how SnapLogic and Amazon Web Services helped Earth Networks create a responsive, self-service cloud for data integration, preparation and analytics.
We also discuss how Earth Networks gained faster data insights using SnapLogic’s Amazon Redshift data integration and other connectors to quickly integrate, transfer and analyze data from multiple applications.
To learn more, visit: www.snaplogic.com/redshift
Webinar: iPaaS in the Enterprise - What to Look for in a Cloud Integration Pl...SnapLogic
In this webinar, we talk about important features when it comes to evaluating an integration platform as a service (iPaaS) solution, including ease of use, flexibility, functionality and cloud-based architecture. Joining us in this webinar was Bryant Pham of SnapLogic customer Xactly.
With Bryant, we also discussed Xactly’s evaluation process in finding a solution to connect applications in real time to create a single, comprehensive system of systems to run an expanding business, and initial results the Xactly team is seeing with the use of SnapLogic, including automation and cloud analytics.
To learn more, visit: www.snaplogic.com/ipaas
Managing Successful Data Projects: Technology Selection and Team BuildingCloudera, Inc.
Recent years have seen dramatic advancements in the technologies available for managing and processing data. While these technologies provide powerful tools to build data applications, they also require new skills. Ted Malaska and Jonathan Seidman explain how to evaluate these new technologies and build teams to effectively leverage these technologies and achieve ROI with your data initiatives.
We are excited to announce the immediate availability of MariaDB on Amazon RDS. You can now run your MariaDB database on AWS while taking advantage of RDS management features like automated backups, point-in-time recovery, cross-region replication, and multi-AZ deployments for high availability. In this session, you learn about how to leverage RDS to get the most out of your MariaDB database. Steven Grandchamp, Vice President and GM at MariaDB, is a participant in this session.
Computational Patterns of the Cloud - QCon NYC 2014Ines Sombra
The Cloud has undoubtedly changed the way we think about computing, IT operations, innovation, and entrepreneurship. But what are the computational patterns that have emerged from the pervasiveness of public clouds? What can we leverage to improve our organizations? And what are the challenges that we face going forward?
In this talk, I will introduce you to cloud computing’s paradigms and discuss their applications with practical examples from Engine Yard’s customers, peers, and partners. We will also cover antipatterns and myths. If you are curious about Cloud computing or want to improve your cloud strategy this talk is for you.
NOTE: Open an issue if you want me to explain something in more detail at the accompanying github repo: https://github.com/Randommood/QConNYC2014/
Mainframe Modernization with Precisely and Microsoft AzurePrecisely
Today’s businesses are leveraging Microsoft Azure to modernize operations, transform customer experience, and increase profit. However, if the rich data generated by the mainframe applications is missed in the move to the cloud, you miss the mark.
Without the right solutions in place, migrating mainframe data to Microsoft Azure is expensive, time-consuming, and reliant on highly specialized skillsets. Precisely Connect can quickly integrate mainframe data at scale into Microsoft Azure without sacrificing functionality, security, or ease of use.
View this on-demand webinar to hear from Microsoft Azure and Precisely data integration experts. You will:
- Learn how to build highly scalable, reliable data pipelines between the mainframe and Microsoft Azure services
- Understand how to make your Microsoft Azure implementation ready for mainframe
- Dive into case studies of businesses that have successfully included mainframe data in their cloud modernization efforts with Precisely and Microsoft Azure
The Impact of SMACT on the Data Management StackSnapLogic
This presentation introduces the concept of the "Integrator's Dilemma" and reviews some of the challenges faced by traditional data and application integration technologies when it comes to keeping up with the new enterprise data, application and API connectivity and management requirements. We review the landscape and share examples of the steps more and more IT organizations are taking to improve business alignment through faster access to trusted data.
To learn more, visit http://www.snaplogic.com/ipaas
Building Scalable Real-Time Data Pipelines with the Couchbase Kafka Connector...HostedbyConfluent
Many organizations use Apache Kafka to facilitate the flow of data between multiple applications or data sources. Thanks to Kafka’s distributed architecture, it is easy to set up a scalable and reliable broker, but doing the same with producers or consumers is quite often a fine art. This session provides a quick overview of Couchbase, describes the Couchbase Kafka Connector, and showcases a demo of how it can be used as both a source and a sink for building real-time data processing pipelines for mission-critical applications.
A Multi-Company Perspective: Enterprise Cloud and PaaSThoughtworks
Tech communities are always abuzz with the potential of Platform as a Service (PaaS). The promised ability to slash delivery times, allowing teams to iterate and release new features faster, has a growing number of organisations looking to implement PaaS in 2016.
In this presentation, industry leaders provide insights from the trenches by letting us enter the world of Cloud applications automation and PaaS. We also get a glimpse into why and how PaaS is widely adopted, as well as appreciate its constructs and challenges.
Further more, you can learn how build your delivery platform around AWS services, CloudFoundry or OpenShift and reflect on how best to create internal cloud and PaaS capabilities to change the way your organisation delivers software.
Trivadis TechEvent 2016 DWH Modernization – in the Age of Big Data by Gregor ...Trivadis
Dispositive Architekturen sind in vielen Unternehmen über die Zeit organisch gewachsen, wartungsintensiv und nur mit hohem Aufwand zu erweitern. Aktuelle Entwicklungen wie z.B. Bimodale IT / BI, Big Data und Digitalisierung stellen weitere Anforderungen an analytische Datenmanagement Lösungen und beschleunigen zusätzlich den Änderungsbedarf. Der Vortrag beleuchtet, welche Aspekte bei der Modernisierung fachlich, technisch und organisatorisch zu berücksichtigen sind, welche Zielkonflikte zu managen sind und welche Potentiale sich für weitere Nutzung ergeben.
Comparison of Several IaaS Cloud Computing Platformsijsrd.com
Today, the question is less about whether or not to use Infrastructure as a Services (IaaS), but rather which providers to use. Cloud infrastructure services, known as Infrastructure as a Service (IaaS), are self-service models for accessing, monitoring, and managing remote data center infrastructures, such as compute, storage, networking, and networking services. Instead of having to purchase hardware outright, users can purchase Infrastructure as a Service (IaaS) based on consumption, similar to electricity or other utility billing. Most providers offer the core services of server instances, storage and load balancing. When choosing and evaluating a service, it is important to look at issues around location, resiliency and security as well as the features and cost. In order to evaluate which provider best suits requirements.
Delta Lake delivers reliability, performance, and security on your data lake. It is the foundation for a highly scalable, and cost-effective lake house. It accelerates innovation and delivers business outcomes. Even today, many enterprises grapple with system complexities, unscalable infrastructure, and high costs which is why many enterprises switch to Delta Lake. Only reliable and high-quality data could be the foundation for a successful business.
InleData is the next-gen Delta Lake solution to boost your data and analytics strategies.
Introduction To IPaaS: Drivers, Requirements And Use CasesSynerzip
Useful to:
- Enterprise architects leading cloud and big data adoption strategies
- Data engineers struggling with legacy ETL tools
- Cloud application owners moving away from legacy ESB technologies
- CTOs and CDOs driving change in enterprise IT
In this interactive presentation, we’ll introduce you to iPaaS, how it’s different than legacy application and data integration and outline the 4 primary use cases in the modern enterprise. You’ll also get an introduction to SnapLogic, the industry’s first unified application and data integration platform built for self-service.
Original copy at https://www.synerzip.com/webinar/introduction-to-ipaas-drivers-requirements-and-use-cases-july-20-2016/
Weathering the Data Storm – How SnapLogic and AWS Deliver Analytics in the Cl...SnapLogic
In this webinar, learn how SnapLogic and Amazon Web Services helped Earth Networks create a responsive, self-service cloud for data integration, preparation and analytics.
We also discuss how Earth Networks gained faster data insights using SnapLogic’s Amazon Redshift data integration and other connectors to quickly integrate, transfer and analyze data from multiple applications.
To learn more, visit: www.snaplogic.com/redshift
Webinar: iPaaS in the Enterprise - What to Look for in a Cloud Integration Pl...SnapLogic
In this webinar, we talk about important features when it comes to evaluating an integration platform as a service (iPaaS) solution, including ease of use, flexibility, functionality and cloud-based architecture. Joining us in this webinar was Bryant Pham of SnapLogic customer Xactly.
With Bryant, we also discussed Xactly’s evaluation process in finding a solution to connect applications in real time to create a single, comprehensive system of systems to run an expanding business, and initial results the Xactly team is seeing with the use of SnapLogic, including automation and cloud analytics.
To learn more, visit: www.snaplogic.com/ipaas
Managing Successful Data Projects: Technology Selection and Team BuildingCloudera, Inc.
Recent years have seen dramatic advancements in the technologies available for managing and processing data. While these technologies provide powerful tools to build data applications, they also require new skills. Ted Malaska and Jonathan Seidman explain how to evaluate these new technologies and build teams to effectively leverage these technologies and achieve ROI with your data initiatives.
We are excited to announce the immediate availability of MariaDB on Amazon RDS. You can now run your MariaDB database on AWS while taking advantage of RDS management features like automated backups, point-in-time recovery, cross-region replication, and multi-AZ deployments for high availability. In this session, you learn about how to leverage RDS to get the most out of your MariaDB database. Steven Grandchamp, Vice President and GM at MariaDB, is a participant in this session.
Computational Patterns of the Cloud - QCon NYC 2014Ines Sombra
The Cloud has undoubtedly changed the way we think about computing, IT operations, innovation, and entrepreneurship. But what are the computational patterns that have emerged from the pervasiveness of public clouds? What can we leverage to improve our organizations? And what are the challenges that we face going forward?
In this talk, I will introduce you to cloud computing’s paradigms and discuss their applications with practical examples from Engine Yard’s customers, peers, and partners. We will also cover antipatterns and myths. If you are curious about Cloud computing or want to improve your cloud strategy this talk is for you.
NOTE: Open an issue if you want me to explain something in more detail at the accompanying github repo: https://github.com/Randommood/QConNYC2014/
Mainframe Modernization with Precisely and Microsoft AzurePrecisely
Today’s businesses are leveraging Microsoft Azure to modernize operations, transform customer experience, and increase profit. However, if the rich data generated by the mainframe applications is missed in the move to the cloud, you miss the mark.
Without the right solutions in place, migrating mainframe data to Microsoft Azure is expensive, time-consuming, and reliant on highly specialized skillsets. Precisely Connect can quickly integrate mainframe data at scale into Microsoft Azure without sacrificing functionality, security, or ease of use.
View this on-demand webinar to hear from Microsoft Azure and Precisely data integration experts. You will:
- Learn how to build highly scalable, reliable data pipelines between the mainframe and Microsoft Azure services
- Understand how to make your Microsoft Azure implementation ready for mainframe
- Dive into case studies of businesses that have successfully included mainframe data in their cloud modernization efforts with Precisely and Microsoft Azure
The Impact of SMACT on the Data Management StackSnapLogic
This presentation introduces the concept of the "Integrator's Dilemma" and reviews some of the challenges faced by traditional data and application integration technologies when it comes to keeping up with the new enterprise data, application and API connectivity and management requirements. We review the landscape and share examples of the steps more and more IT organizations are taking to improve business alignment through faster access to trusted data.
To learn more, visit http://www.snaplogic.com/ipaas
Building Scalable Real-Time Data Pipelines with the Couchbase Kafka Connector...HostedbyConfluent
Many organizations use Apache Kafka to facilitate the flow of data between multiple applications or data sources. Thanks to Kafka’s distributed architecture, it is easy to set up a scalable and reliable broker, but doing the same with producers or consumers is quite often a fine art. This session provides a quick overview of Couchbase, describes the Couchbase Kafka Connector, and showcases a demo of how it can be used as both a source and a sink for building real-time data processing pipelines for mission-critical applications.
A Multi-Company Perspective: Enterprise Cloud and PaaSThoughtworks
Tech communities are always abuzz with the potential of Platform as a Service (PaaS). The promised ability to slash delivery times, allowing teams to iterate and release new features faster, has a growing number of organisations looking to implement PaaS in 2016.
In this presentation, industry leaders provide insights from the trenches by letting us enter the world of Cloud applications automation and PaaS. We also get a glimpse into why and how PaaS is widely adopted, as well as appreciate its constructs and challenges.
Further more, you can learn how build your delivery platform around AWS services, CloudFoundry or OpenShift and reflect on how best to create internal cloud and PaaS capabilities to change the way your organisation delivers software.
Trivadis TechEvent 2016 DWH Modernization – in the Age of Big Data by Gregor ...Trivadis
Dispositive Architekturen sind in vielen Unternehmen über die Zeit organisch gewachsen, wartungsintensiv und nur mit hohem Aufwand zu erweitern. Aktuelle Entwicklungen wie z.B. Bimodale IT / BI, Big Data und Digitalisierung stellen weitere Anforderungen an analytische Datenmanagement Lösungen und beschleunigen zusätzlich den Änderungsbedarf. Der Vortrag beleuchtet, welche Aspekte bei der Modernisierung fachlich, technisch und organisatorisch zu berücksichtigen sind, welche Zielkonflikte zu managen sind und welche Potentiale sich für weitere Nutzung ergeben.
Comparison of Several IaaS Cloud Computing Platformsijsrd.com
Today, the question is less about whether or not to use Infrastructure as a Services (IaaS), but rather which providers to use. Cloud infrastructure services, known as Infrastructure as a Service (IaaS), are self-service models for accessing, monitoring, and managing remote data center infrastructures, such as compute, storage, networking, and networking services. Instead of having to purchase hardware outright, users can purchase Infrastructure as a Service (IaaS) based on consumption, similar to electricity or other utility billing. Most providers offer the core services of server instances, storage and load balancing. When choosing and evaluating a service, it is important to look at issues around location, resiliency and security as well as the features and cost. In order to evaluate which provider best suits requirements.
SPIntersection 2016 - TO THE CLOUD! USING IAAS AS A HOSTING PROVIDER FOR SHAR...Scott Hoag
To the cloud! This phrase seems to come up more often for organizations look to reduce their SharePoint footprint and operational expenses in their on-premises datacenters. This session will provide a brief overview of a few of the premier Infrastructure as a Service hosting providers for SharePoint, how SharePoint in the cloud stacks up against Office 365 and how to quickly get your SharePoint system built in a repeatable fashion for development environments.
You will learn:
* Core Infrastructure as a Service (IaaS) providers.
* The complexities of what is involved with implementing SharePoint in a cloud hosted environment
* Some of the nuances and workarounds for hosting SharePoint in the cloud
How Cloud PaaS Improves Performance while Reducing CostsAcquia
As IT organizations increasingly face the challenges of managing the complexity of delivering superior application performance and reliability across a disparate range of technology and deployment environments, the Cloud has emerged as a cost-effective means to build virtual data centers. But Infrastructure platforms like Amazon Web Services don't preclude companies from needing experienced systems administrators to build and manage their applications.
In order to address this gap, companies such as Acquia, have begun providing PaaS, Platform as a Service offerings, which includes not only the physical hardware, but also provides an expertly managed, application appropriate stack. Which means organizations can focus more singularly on their applications.
Jeff Kaplan, who has been at the forefront of exploring the business implications of “on-demand” services, will lead a discussion with Bryan House, the VP Product Marketing at Acquia, around how Acquia's offering of a Drupal Platform as a Service is helping IT organizations meet this challenge.
Using the open-source WCMS, Drupal, Acquia's Cloud platform and specific customer case studies, participants will learn what PaaS really means to an organization in terms of both delivering improved performance while reducing costs.
Cloudyn's VP of Products, Vittaly Tavor, discusses cost performance in a multi-cloud environment. In this presentation various cloud cost issues are covered - from migration from on-premise to the cloud, through comparing different Iaas pricing models, hot tips on optimizing cloud costs to full multi-cloud cost management
There have been many changes in the use of container technology over the last year. Data from a recent survey demonstrates how those changes are manifesting themselves in terms of the tools and vendors being used to manage containers. In addition, details are provided about the products being used for storage, networking and containers as a service.
Introduction
m Definiton of Cloud Computing
p Characteristics of Cloud Computing
p Benefits of Cloud Computing
m Cloud Infrastructure
m Service Delivery Models (IAAS, PAAS and SAAS)
m Cloud Deployment Models/ Types of Cloud
m Pros and Cons of Cloud Computing
CloudExpo Cloud Computing IaaS Growth Details 2015 - Why 2014 Was A Turning P...William Toll
Cloud Computing and IaaS are growing rapidly and now we are entering the age of the Early Majority. We've reached Peak Data Center, Peak Colocation and Peak Enterprise software - IT teams are embracing public cloud infrastructure from companies like ProfitBricks, Amazon AWS, Microsoft Azure and IBM SoftLayer. 2014 was a turning point where cloud computing infrastructure services transitioned from being the playground of developers and startups to the primary deployment option of IT teams that are tasked with upgrading and scaling on-premise applications and workloads. In this standing room only talk at CloudExpo, I shared insight into why 2015 and beyond is a turning point for IaaS..
Beyond PaaS v.s IaaS: How to Manage BothRightScale
The lines between IaaS and PaaS are blurring. Cloud providers are offering dozens of individual IaaS+ services as an alternative to “all-in-one” PaaS options like OpenShift and Cloud Foundry. Container-as-a-service (CaaS) offerings based on Docker are also being used as a basis for PaaS offerings. In fact, many enterprises are using PaaS, IaaS, IaaS+, and CaaS side-by-side. We decode the various options and show how you can manage them all with a single pane of glass.
Overview of Cloud Computing, Infrastructure as a Service, Platform as a Service, Software as a Service.
Cloud computing means transferring ICT resources (servers, hosts, applications, databases, platforms etc.) to a cloud service provider (CSP) with the goal of reducing capital expenditures (CapEx).
Cloud computing differs from legacy hosting services in that CSPs offer standardized services on a massive scale which results in economy-of-scale effects thus further reducing operating expenses (OpEx).
Different cloud models such as public, private and hybrid clouds address different customer needs.
The 3 categories for the functional level of cloud services are IaaS (Infrastructure as a Service),
PaaS (Platform as a Service) and SaaS (Software as a Service). Countless models emerge almost daily such as MaaS (Management as a Service), BaaS (Backend as a Service) and NaaS (Network as a Service).
To accommodate increases in processing power, cloud services offer the possibility to scale-up or scale-out.
Microservices, Containers, Docker and a Cloud-Native Architecture in the Midd...Kai Wähner
Microservices are the next step after SOA: Services implement a limited set of functions. Services are developed, deployed and scaled independently. Continuous Integration and Continuous Delivery automate deployments. This way you get shorter time to results and increased flexibility. Containers improve these even more offering a very lightweight and flexible deployment option.
In the middleware world, you use concepts and tools such as an Enterprise Service Bus (ESB), Complex Event Processing (CEP), Business Process Management (BPM) or API Gateways. Many people still think about complex, heavyweight central brokers here. However, Microservices and containers are relevant not just for custom self-developed applications, but they are also a key requirement to make the middleware world more flexible, agile and automated.
This session discusses the requirements, best practices and challenges for creating a good Microservices architecture in the middleware world. A live demo with the open source PaaS framework CloudFoundry shows how technologies and frameworks such as Java, SOAP / REST Web Services, Jenkins and Docker are used to create an agile software development lifecycle to realize “Middleware Microservices”. It also discusses other modern cloud-native alternatives such as Kubernetes, Docker, Mesos, Mesosphere or Amazon ECS / AWS.
Azure vs AWS Best Practices: What You Need to KnowRightScale
Azure is now the clear #2 in public cloud behind AWS. While some cloud users are evaluating Azure vs. AWS, many enterprises are planning to use both cloud providers. But there are some notable differences between how the two clouds operate and the best practices for deploying workloads in each.
The Azure vs. AWS Best Practices: What You Need to Know webinar will cover:
Recent and coming enhancements for Azure.
Azure vs. AWS differences for compute, networking, and storage.
Best practices for cloud deployments in Azure and AWS.
How to use both Azure and AWS.
The 2014 Future of Cloud Computing Survey was conducted in partnership with 72 Collaborators. The survey is the most widely endorsed survey of its kind in the industry. To tweet individual slides, please note the banner on the upper right hand corner of each page. Visit the Blog on http://mjskok.com/resource/2014-future-cloud-computing-4th-annual-survey-results and follow us @futureofcloud #futureofcloud to join the conversation.
VMworld 2013: The Economics of vCloud: Which Cloud Do I Need and How Do I Get...VMworld
VMworld 2013
Chris Colotti, VMware
Jenny Fong, VMware
Mike Kohn, Harley-Davidson Dealer Systems
Learn more about VMworld and register at http://www.vmworld.com/index.jspa?src=socmed-vmworld-slideshare
Gerhard Pretorius, Cloud Architect, Rackspace Asia presented at the Accion Cloud in Practice event in Singapore, where he described how enterprises can benefit from adopting the cloud, and what they need to consider while doing so
RapidScale, a cloud services innovator, delivers world-class, secure, and reliable cloud computing solutions to companies of all sizes across the globe. Its state-of-the-art CloudOffice platform and market leading cloud solutions are the reason why RapidScale is the provider of choice for leading telecommunications providers, VARs, MSPs, and agents throughout the United States. RapidScale is not only delivering a service, but is also innovating advanced solutions and applications for the cloud computing space. Today, many of the top carriers, VARs, MSPs, and Master Agents across the globe are selling RapidScale’s cloud solutions to their customers. RapidScale’s market leading solutions include: CloudServer, CloudDesktop, CloudOffice, CloudMail, CloudRecovery, CloudApps, and more. For more information on RapidScale visit www.rapidscale.net.
Lessons from an AWS outage and how to detect root cause of cloud service disr...ThousandEyes
Enterprise IT and Ops team are frequently challenged by complex cloud architectures that are continually evolving. As a result, your teams suffer from increased MTTI during fault diagnosis and are often left frustrated and helpless during a cloud outage.
Join this webinar to see an analysis of a recent AWS outage and the downstream implications a cloud outage can have on your service delivery and user experience. In this demonstration you will learn:
- Monitoring best practices to reduce MTTI during cloud outages
- Why APM and cloud-native tools like CloudWatch fall short
- How to hold cloud service providers accountable when something goes wrong
Many organizations focus on the licensing cost of Hadoop when considering migrating to a cloud platform. But other costs should be considered, as well as the biggest impact, which is the benefit of having a modern analytics platform that can handle all of your use cases. This session will cover lessons learned in assisting hundreds of companies to migrate from Hadoop to Databricks.
Turbocharging Rackspace Cloud with the RightScale Cloud Management PlatformRightScale
Rightscale Webinar: The RightScale Cloud Management Platform helps Rackspace customers by delivering faster cloud on-boarding with pre-built stacks and best practices. RightScale’s platform provides tools to manage cloud initiatives more efficiently with functionality such as auto- scaling and database backups. In this webinar you will learn how RightScale manages some of the largest and cutting-edge cloud deployments in the world.
Building and Successfully Selling ISV Solutions with AWS Partner-Summit-Singa...Amazon Web Services
In this session, as an APN Technology Partner, you will learn about the broad range of AWS programs and resources to assist you successfully build, market and sell your solutions. Whether you are a start-up, established ISV with pre-packaged software offerings or a SaaS provider, we can customize the right set of tools, training and go-to-market programs to accelerate your business. You will learn about our SaaS Partner Program, Quick Start and AWS Marketplace. We will also discuss opportunities and success stories of APN Technology and Consulting partners coming together and collaborating to deliver high value solutions in the market.
Richardson Eyres provide datacentre technology infrastructure solutions and services that solve complex business challenges for corporate clients in the UK and Europe.
It works with its customers to provide a combination of customised solutions and services which free up time, resources and ultimately save its customers’ money.
Richardson Eyres develops long-term and mutually beneficial relationships working with its customers to ensure that it provides bespoke solutions and services to help their business run efficiently, effectively and above all, profitably.
It has partnerships with HP and VMware, and is one of a small number of ServiceONE Expert partners in the UK. It also provides solutions for companies globally, from their offices in the UK.
With over 27 years IT consultancy experience and some of the most qualified technical consultants in the UK Richardson Eyres has extensive technical knowledge and the know-how to apply this knowledge to help organisations get the most from their IT. Established in 1986, the company is privately owned and its headquarters is in Chesham, Buckinghamshire.
Risc and velostrata 2 28 2018 lessons_in_cloud_migrationRISC Networks
Learn how to accelerate and
de-risk your cloud migration project
Despite the surge in enterprises migrating applications to the public cloud, more than half of all projects are delayed or over budget and an even greater number are more difficult than expected.1
Cloud Migrations don’t begin when you start moving applications into the cloud. They begin with your application landscape discovery and assessment. The second phase comprises the actual migration where applications are moved to the public cloud. Working with purpose-built enterprise-grade cloud migration platforms, especially those that partner to integrate both phases greatly simplifies and accelerates projects.
RISC Networks and Velostrata have teamed up to deliver this webinar where we’ll share real-world examples, tips, and tricks on crafting a seamless cloud migration from start to completion.
Black Box® is a trusted Global Solutions Provider delivering cutting-edge technology solutions and world-class consulting services to businesses around the globe. Some of the solutions include Connected building solutions, Smart building consulting, Smart office solutions, Enterprise Wi-Fi solutions, Wireless LAN services, Edge computing solutions, 5G & OnGo Solutions, Cybersecurity Solutions, etc.
We also provide the latest and world-class products like Structured Cabling Products, IoT Products, KVM Switches, Networking, and Datacom products, AV, Multimedia and Datacom Signage, Video Wall Controllers & Processors, USB Connectivity Solutions, and CBRS Service providers, etc. & lot more.
We are providing Solutions, products, and consulting services to Managed IT service providers, IT Support Services Companies, Wireless service providers, IoT device management companies, Data center construction companies, Data center services providers, Hyper-scale data center companies, 5g wireless technology providers, SD-WAN companies, UCaaS Solution providers, Digital transformation companies, and Private LTE vendors, etc. to name a few.
Our IT infrastructure solutions, services, and products enable secure, flawless connectivity and meaningful collaboration for businesses in every major market sector on six continents.
For more information please visit - https://www.blackbox.com/en-us/discover-bb/about-blackbox
Enabling the Software Defined Data Center for Hybrid ITNetApp
Recently, NetApp held a Cloud Breakfast for customers of our High Touch Customer Program. This was a combined presentation from OBS, VMware and NetApp.
Presenters:
Jim Sangster, Senior Director, Solutions Marketing, NetApp - "Cloud for the Hybrid Data Center"
John Gilmartin, Vice President, Cloud Infrastructure Products, VMware - "Next Generation of IT"
Axel Haentjens Vice President, Marketing and International Orange Cloud for Business "NetApp Epic Story OBS"
Tim Waldron, Manager, Cloud Solutions, NetApp EMEA "Cloud Services – An EMEA Perspective"
Accelerate your Kubernetes clusters with Varnish CachingThijs Feryn
A presentation about the usage and availability of Varnish on Kubernetes. This talk explores the capabilities of Varnish caching and shows how to use the Varnish Helm chart to deploy it to Kubernetes.
This presentation was delivered at K8SUG Singapore. See https://feryn.eu/presentations/accelerate-your-kubernetes-clusters-with-varnish-caching-k8sug-singapore-28-2024 for more details.
Epistemic Interaction - tuning interfaces to provide information for AI supportAlan Dix
Paper presented at SYNERGY workshop at AVI 2024, Genoa, Italy. 3rd June 2024
https://alandix.com/academic/papers/synergy2024-epistemic/
As machine learning integrates deeper into human-computer interactions, the concept of epistemic interaction emerges, aiming to refine these interactions to enhance system adaptability. This approach encourages minor, intentional adjustments in user behaviour to enrich the data available for system learning. This paper introduces epistemic interaction within the context of human-system communication, illustrating how deliberate interaction design can improve system understanding and adaptation. Through concrete examples, we demonstrate the potential of epistemic interaction to significantly advance human-computer interaction by leveraging intuitive human communication strategies to inform system design and functionality, offering a novel pathway for enriching user-system engagements.
GDG Cloud Southlake #33: Boule & Rebala: Effective AppSec in SDLC using Deplo...James Anderson
Effective Application Security in Software Delivery lifecycle using Deployment Firewall and DBOM
The modern software delivery process (or the CI/CD process) includes many tools, distributed teams, open-source code, and cloud platforms. Constant focus on speed to release software to market, along with the traditional slow and manual security checks has caused gaps in continuous security as an important piece in the software supply chain. Today organizations feel more susceptible to external and internal cyber threats due to the vast attack surface in their applications supply chain and the lack of end-to-end governance and risk management.
The software team must secure its software delivery process to avoid vulnerability and security breaches. This needs to be achieved with existing tool chains and without extensive rework of the delivery processes. This talk will present strategies and techniques for providing visibility into the true risk of the existing vulnerabilities, preventing the introduction of security issues in the software, resolving vulnerabilities in production environments quickly, and capturing the deployment bill of materials (DBOM).
Speakers:
Bob Boule
Robert Boule is a technology enthusiast with PASSION for technology and making things work along with a knack for helping others understand how things work. He comes with around 20 years of solution engineering experience in application security, software continuous delivery, and SaaS platforms. He is known for his dynamic presentations in CI/CD and application security integrated in software delivery lifecycle.
Gopinath Rebala
Gopinath Rebala is the CTO of OpsMx, where he has overall responsibility for the machine learning and data processing architectures for Secure Software Delivery. Gopi also has a strong connection with our customers, leading design and architecture for strategic implementations. Gopi is a frequent speaker and well-known leader in continuous delivery and integrating security into software delivery.
Neuro-symbolic is not enough, we need neuro-*semantic*Frank van Harmelen
Neuro-symbolic (NeSy) AI is on the rise. However, simply machine learning on just any symbolic structure is not sufficient to really harvest the gains of NeSy. These will only be gained when the symbolic structures have an actual semantics. I give an operational definition of semantics as “predictable inference”.
All of this illustrated with link prediction over knowledge graphs, but the argument is general.
State of ICS and IoT Cyber Threat Landscape Report 2024 previewPrayukth K V
The IoT and OT threat landscape report has been prepared by the Threat Research Team at Sectrio using data from Sectrio, cyber threat intelligence farming facilities spread across over 85 cities around the world. In addition, Sectrio also runs AI-based advanced threat and payload engagement facilities that serve as sinks to attract and engage sophisticated threat actors, and newer malware including new variants and latent threats that are at an earlier stage of development.
The latest edition of the OT/ICS and IoT security Threat Landscape Report 2024 also covers:
State of global ICS asset and network exposure
Sectoral targets and attacks as well as the cost of ransom
Global APT activity, AI usage, actor and tactic profiles, and implications
Rise in volumes of AI-powered cyberattacks
Major cyber events in 2024
Malware and malicious payload trends
Cyberattack types and targets
Vulnerability exploit attempts on CVEs
Attacks on counties – USA
Expansion of bot farms – how, where, and why
In-depth analysis of the cyber threat landscape across North America, South America, Europe, APAC, and the Middle East
Why are attacks on smart factories rising?
Cyber risk predictions
Axis of attacks – Europe
Systemic attacks in the Middle East
Download the full report from here:
https://sectrio.com/resources/ot-threat-landscape-reports/sectrio-releases-ot-ics-and-iot-security-threat-landscape-report-2024/
The Art of the Pitch: WordPress Relationships and SalesLaura Byrne
Clients don’t know what they don’t know. What web solutions are right for them? How does WordPress come into the picture? How do you make sure you understand scope and timeline? What do you do if sometime changes?
All these questions and more will be explored as we talk about matching clients’ needs with what your agency offers without pulling teeth or pulling your hair out. Practical tips, and strategies for successful relationship building that leads to closing the deal.
Securing your Kubernetes cluster_ a step-by-step guide to success !KatiaHIMEUR1
Today, after several years of existence, an extremely active community and an ultra-dynamic ecosystem, Kubernetes has established itself as the de facto standard in container orchestration. Thanks to a wide range of managed services, it has never been so easy to set up a ready-to-use Kubernetes cluster.
However, this ease of use means that the subject of security in Kubernetes is often left for later, or even neglected. This exposes companies to significant risks.
In this talk, I'll show you step-by-step how to secure your Kubernetes cluster for greater peace of mind and reliability.
Builder.ai Founder Sachin Dev Duggal's Strategic Approach to Create an Innova...Ramesh Iyer
In today's fast-changing business world, Companies that adapt and embrace new ideas often need help to keep up with the competition. However, fostering a culture of innovation takes much work. It takes vision, leadership and willingness to take risks in the right proportion. Sachin Dev Duggal, co-founder of Builder.ai, has perfected the art of this balance, creating a company culture where creativity and growth are nurtured at each stage.
Connector Corner: Automate dynamic content and events by pushing a buttonDianaGray10
Here is something new! In our next Connector Corner webinar, we will demonstrate how you can use a single workflow to:
Create a campaign using Mailchimp with merge tags/fields
Send an interactive Slack channel message (using buttons)
Have the message received by managers and peers along with a test email for review
But there’s more:
In a second workflow supporting the same use case, you’ll see:
Your campaign sent to target colleagues for approval
If the “Approve” button is clicked, a Jira/Zendesk ticket is created for the marketing design team
But—if the “Reject” button is pushed, colleagues will be alerted via Slack message
Join us to learn more about this new, human-in-the-loop capability, brought to you by Integration Service connectors.
And...
Speakers:
Akshay Agnihotri, Product Manager
Charlie Greenberg, Host
Generating a custom Ruby SDK for your web service or Rails API using Smithyg2nightmarescribd
Have you ever wanted a Ruby client API to communicate with your web service? Smithy is a protocol-agnostic language for defining services and SDKs. Smithy Ruby is an implementation of Smithy that generates a Ruby SDK using a Smithy model. In this talk, we will explore Smithy and Smithy Ruby to learn how to generate custom feature-rich SDKs that can communicate with any web service, such as a Rails JSON API.
UiPath Test Automation using UiPath Test Suite series, part 4DianaGray10
Welcome to UiPath Test Automation using UiPath Test Suite series part 4. In this session, we will cover Test Manager overview along with SAP heatmap.
The UiPath Test Manager overview with SAP heatmap webinar offers a concise yet comprehensive exploration of the role of a Test Manager within SAP environments, coupled with the utilization of heatmaps for effective testing strategies.
Participants will gain insights into the responsibilities, challenges, and best practices associated with test management in SAP projects. Additionally, the webinar delves into the significance of heatmaps as a visual aid for identifying testing priorities, areas of risk, and resource allocation within SAP landscapes. Through this session, attendees can expect to enhance their understanding of test management principles while learning practical approaches to optimize testing processes in SAP environments using heatmap visualization techniques
What will you get from this session?
1. Insights into SAP testing best practices
2. Heatmap utilization for testing
3. Optimization of testing processes
4. Demo
Topics covered:
Execution from the test manager
Orchestrator execution result
Defect reporting
SAP heatmap example with demo
Speaker:
Deepak Rai, Automation Practice Lead, Boundaryless Group and UiPath MVP
4. 4www.rackspace.com
Rackspace is the # 1 Managed Cloud Company
9 Worldwide
Data Centers
GARTNER 2014 MAGIC QUADRANT LEADER FOR
Cloud–Enabled
Managed Hosting IN BOTH
NORTH AMERICA AND EUROPE
300,000+ Customers
Global Footprint
Customers in
120+ Countries
#1 Hosting Provider for the Internet Retailer
Top 1,000 Ecommerce Websites
(4th consecutive year)
Annual RevenueOver $1.9B
69% 100OF
THE
We Serve FORTUNE®
110,000+ Servers
50,000+ VMs
≅70 PB Stored
5. 5www.rackspace.com
About Rackspace
Named a Top Performer for Hosted
Private Cloud by Forrester Research Inc.
in “The Forrester Wave™: Q1 2013
Home of
Fanatical Support®
Founder
OpenStack®
Open source software for building private and public clouds
6. 6www.rackspace.com
Global Reach
Serving Businesses in 120+ Countries
North American
Region
Data Centers:
Ashburn, VA
Chicago, IL
Herndon, VA
Grapevine, TX
Richardson, TX
Offices:
Amsterdam, Netherlands
Hayes,UK
Zurich, Switzerland
Data Centers:
London, UK
Slough, UK
Offices:
Quarry Bay, Hong Kong
Sydney, Australia
Data Center:
Fo Tan, Hong Kong
Erskine Park, Australia
EMEA
Region
APAC
Region
Offices:
Austin, TX
Blacksburg, VA
Chicago, IL
Cincinnati, OH
Duluth, GA
Mexico City, MX
New York, NY
San Antonio, TX
San Francisco, CA
St. Louis, MO
8. 8www.rackspace.com
Cloud Office at Rackspace
Global Footprint One of the largest
Hosted Exchange Providers
Cloud Office
application portfolio
85% of all hosted
SharePoint Revenue
11. 11
Deployment Challenge: Resource Contention
www.rackspace.com
• Too many projects
• All high priority
• Not enough technical resources
• Timelines get pushed
14. • IaaS vs. Managed Cloud
• Leader in Gartner’s Magic Quadrant for
Cloud-Enabled Managed Hosting
• We are a technology marketplace
• #1 in 451 Research’s Managed Hosting
Market Monitor
14
Managed Cloud is Different
www.rackspace.com
15. 15
About Rackspace: An organization of Experts
170+
RedHat
Certifications
90 RHCEs
Certified Engineers
12 RHCSA
Certified SysAds
12 RHCA
Certified Architects
165+
Cisco
Certifications
122
44
270+
Microsoft
Certifications
63 MCSE
Solutions Expert
39 MCSA
Solutions Associate
100 MCTS
Technology Specialist,
Technology Specific
VCPs
Data center Virtualization
VCAPs
Data center Administration
www.rackspace.com
VTSPs
Certified Associate
131+
VMware
Certifications
17. Hyper-V, VMware® ,
Bare Metal or Hybrid
17
Lync in Rackspace Managed Cloud is Extensible
www.rackspace.com
Global Data CentersAD Integration VPN
or Dedicated Circuits HA & site resiliency
18. 18
Lync at Rackspace is Flexible
www.rackspace.com
BRING YOUR
OWN
VOICEFlexible Support Service
Boundaries
Application
integration
Full access to
Lync APIs
25. Three Year TCO Result Summary
25www.rackspace.com
$0
$200,000
$400,000
$600,000
$800,000
$1,000,000
$1,200,000
Self Managed Rackspace
Server Hardware Costs Server Software Costs
Network and Backup Costs IT Labor Costs
Datacenter Power and Facilities Costs Rackspace Hosting Costs
• Over $800k in operational
costs over 3 years for self-
managed Lync.
26. 26
Summary
www.rackspace.com
Lync in the Rackspace Managed Cloud is a technically and economically
viable alternative to an on-premise, self-managed Lync deployment
Challenge Rackspace Managed Cloud
Expertise Economies or Expertise
Resource Contention Extension of your IT
Finance OpEx; utility based billing
Is Lync in Managed Cloud a viable alternative to On-premise, self-managed Lync? We are going to explore this topic this afternoon.
Who is this room understands what we mean when we say Managed Cloud as opposed to unmanaged cloud? Majority? Minority? We hope to clarify that today if anyone isn’t clear.
I’ve been at Rackspace for 2 years. I have over 18 years in the technology industry with 12 years of consulting in Systems Integration, Virtualization and Unified Communications. During that time I worked on two of largest hosted UC Projects. I worked as a lead architect for a 140,000 user OCS 2007 R2 global deployment. The project involved multiple vendors and we deployed every feature of OCS 2007 R2.
My other notable UC project was another global customer with 180,000 Lync seats. So I have some lessons learned and scar tissue from working on these engagements.
When you leave here today, we want you to understand Rackspace, the Managed Cloud and Specifically Lync in the Managed Cloud, including economies of expertise.
Who is this room understands what we mean when we say Managed Cloud as opposed to unmanaged cloud? Majority? Minority? We hope to clarify that today if anyone isn’t clear.
I’ve been at Rackspace for 2 years. I have over 18 years in the technology industry with 12 years of consulting in Systems Integration, Virtualization and Unified Communications. During that time I worked on two of largest hosted UC Projects. I worked as a lead architect for a 140,000 user OCS 2007 R2 global deployment. The project involved multiple vendors and we deployed every feature of OCS 2007 R2.
My other notable UC project was another global customer with 180,000 Lync seats. So I have some lessons learned and scar tissue from working on these engagements.
Maybe move “The reason I bring this up is when we talk about economies of expertise in a Lync Managed cloud you not only do you get my experience but also the experiences of other Lync and Microsoft Technology experts on our team. We become and extension of you IT which includes our expertise and industry experience.”
Prior to coming to Rackspace I worked for a large service provider (I won't say their name), but let’s refer to them as grandma's phone company
Maybe add – And let’s face it, grandma is sweet, see generally means well, but she is slow and set in her ways and re-acting to change is painful. Are you with me?
So I'm working at grandma's phone company and I get assigned as a lead technical architect for huge telecom managed service. The customer has Avaya, Legacy Nortel stuff (Avaya Red and Blue) all over the place. The project is not going well. We are falling short. One area that was not being addressed was the ability to centrally manage remote PBXs. So each week I’m attending status meetings and getting an ear full (rightfully so). So I start the process of solving this problem within the organization. I call one team, a week later a get a response that directs me to another team and so on and so on. Finally after 3-4 weeks I’m talking to the “right team” and tell them my requirements. Another 3 weeks goes by and I finally get pricing on a virtualized solution that doesn’t meet the requirements. I find out they can’t support the Operating Systems I need to run the software. So I escalate to find out if they can make an exception? I also inform them that technicians will require VPN access to the solution and a Site to Site VPN to the customer site. I’m told that a completely different team would need to be engaged to figure that out and they weren’t quite sure who I would need to talk to (totally disjointed). By this time I’m up to 7 weeks’ worth of butt chewing’s (I’m really taking it or the team). I just happen to talk to one of our Telecom Engineers and he asked if I considered talking to Rackspace and I said no I needed to figure out how to do this internally. Well a week goes by and I’m informed they can’t make an exception for the Operating System Version I need, so 8 weeks and another butt chewing into this and I still can’t solve the problem. Does this sound like an agile or nimble organization? Do they sound Fanatical in the service they provide?
So I asked our engineer, what was the name of the company you mentioned and he says Rackspace. So I look them up, feeling pretty pessimistic at this point. I call, I get a live person on the phone, tell them where I work, what I’m trying to solve and the guy says, let me find the right account team and I will back to you in a few hours, will that work, and I’m like yes, sure whatever.
This is where things get awesome, I get a call back in a few hours, I lay out exactly what I need (I need a single tenant virtualized solution, 6 Virtual Machines, 4 Windows servers with 1 32-bit Server, 2 Linux Servers), I need a firewall with 20 VPN access licenses and Site to Site VPN to customer site. I said I also need help managing the solution if they can provide that (managed cloud before it was branded that way), I’m resource constrained. The guy says can we meet tomorrow and go over the proposal. Tomorrow? I just waited 8 weeks for disappointment. So tomorrow comes and we sit down and walk through the proposal. The proposal is right on, Rackspace nailed it, met all my requirements, 50% of the monthly cost of the internal solution that was proposed that didn’t even work. The solution included Windows and Linux support, Network Security Resources, Hyper-Visor Support, Managed Backup, Site to Site VPN, with 20 remote connections. Rackspace provided a single tenant virtualized solution (Managed Cloud), provided support resources I didn’t have (Specialist), they were Fanatical in the way they did it, Agile with my request. Even more incredible was a single point of contact for everything (not multiple disjointed teams). So I’m blown away, go home and tell my wife if I ever leave my current job I’m going to work for Rackspace (I had found my people). Here I am.
In the previous slide we talked about our customer base of 300,000+ customers in 120+ countries...
In order to provide these customers with the level of service they demand, we have strategically located Data Centers and Rackspace offices around the globe...with our corporate headquarters in San Antonio Texas.
We provide services across multiple Industry verticals
9 Global Data Centers (so we have global footprint)
Our IAD data center I consider an Inter-Galactic data center because it's close to Washington DC. I don’t think any of the people in DC live on planet earth.
Lync is part of Rackspace Cloud Office:
Lync launched in July 2014. Rackspace had a very strong collaboration portfolio consisting of Exchange and SharePoint and this experience along with customer demand in the industry became I driver for adding Lync to the collaboration portfolio
500 Plus Lync Customers
Size ranges from 10 users on multi-tenant to 5000 Users on Dedicated
Over 500,000 Exchange Mailboxes
85% of hosted SharePoint revenue comes from Rackspace?
There are more than 3 major deployment challenges, but we are only going to discuss these 3 because the Rackspace Managed cloud can help solve these challenges and we are limited to 45 minutes.
So we want to talk about the expertise required to deploy a Lync solution as a deployment challenge and potentially a deployment barrier
Resource Contention – Too many projects, not enough time and resources to get them done
Finance, do you want to incur the upfront cost or do you want to spread the cost out over time with an opex model
We will cover each topic in more detail as we move through the presentation
Convergence of Different Skillsets
Lync deployments require a very unique skillset. Microsoft technologist are very comfortable with technologies like Active Directory, Windows Server, Exchange and SQL, but if you want to deploy telephony and video features, this isn’t something a Windows Technologist typically brings to the table. This isn't to insult the aptitude or take away from anyone's technical capabilities, it just takes years to become proficient with all the technologies involved in a full Lync deployment. The same thing holds true when you talk about a Cisco or Avaya Voice Expert. Translating those skills to Microsoft technologies isn’t the easiest thing to do in a short time frame. I believe this is a barrier to some companies not deploying the Lync product. They are sold on the solution, maybe they even own the Lync licenses but the project never gets off the ground because of this missing skillset and deployment know how. There are Lync experts in the market, but they are rare and aren’t readily available in all cases. So do you want to develop that skillset in house or do you want hire this skillset.
When you think about self-managing Lync on premise vs. using a hosting provider there are several questions you really need to ask.
1st question:
Do you have the internal staff with the skills to self-manage the Lync server solution ort (e.g. Server Admins, Network/Security Admin, Lync Engineer/Architect and possibly a Telecom Engineer)? If you answer yes to this question, then self-managed may be the way to go.
2nd question:
Is maintaining and operating Lync strategic to your business or could your time be better spent on more strategic objectives?
Does your team have systems integration expertise?
What about hybrid Architectures. Let me define what hybrid means or explain the different contexts.
One view of hybrid is a mixture of bare-metal servers and virtualized servers. So for example you may deploy your Lync Front End on a dedicated physical server to ensure adequate performance and virtualize other Lync roles on VMware ESX or Microsoft Hyper-V. Do you have virtualization experts? Do they have expertize virtualizing Lync workloads? Rackspace will take the time to look for the most economical option that makes sense and meets Lync performance requirements. We won’t recommend a configuration that can lead to a bad experience. So sometimes our expertise will mean pushing back.
Another hybrid configuration with a different context is a mixture of on-premise Lync and Lync online or on-premise Lync with Exchange Online. Does your team have the configuration expertise for this hybrid scenario.
Operational Efficiencies:
When I started at Rackspace I was involved in a deal and one of the account managers told me it might take 3-4 weeks to get the infrastructure online and wanted to know if that would be OK. I started laughing because grandma’s phone company would take 6-9 months if the stars aligned. Our
teams have been doing this for over 15 years and they’ve gotten really good at it.
We have dedicated Network Security Professionals to handle firewall configurations and modifications, F5 configurations and Modifications. These guys eat, sleep and breath these technologies daily. So is this a skillset you have one your staff?
On the previous slide I asked the question - Is maintaining and operating Lync strategic to your business or could your time be better spent on more strategic objectives? So do you have other projects that are more strategic to your company?
If anyone in here is thinking I have 10 Lync Engineers just sitting around doing nothing but Lync, can you send me there resume’s I’m totally kidding.
Another personal story from my past life that validates economies of expertise and resource contention. I was talking to an insurance provider and they had been working on a migration and consolidation project for 2 years and hadn’t even put a dent in it. The company had smart and dedicated people, so this wasn’t a question of intelligence or work ethic. Although I wish there was a way to measure a companies intelligence quotient They had never done this type of project and they were pre-occupied with their daily responsibilities. I had my 3rd meeting with the VP of IT and he asked, why should I hire your company to do this work? I simply asked how long has your team been working on this project and how far have you gotten. We have the scare tissue, the lessons learned and we aren’t pre-occupied with your daily operations. If you want to get this project done this decade you probably want to consider hiring a team the specializes in this type of work. So the Managed Cloud makes this possible and can reduce resource contention for getting work done because you have a team of experts at your disposal. This was not a Lync specific example, but the same concept applies. Economies of expertise allows Rackspace to be an extension of your team, but not a replacement. We partner with your IT team so that you can start realizing the benefits of UC sooner than later. Make Sense? Yes/No?
When you add up the upfront cost of deploying and self managing an on premise Lync solution your upfront cost can be substantial.
When you start to compare the cost of Lync in a managed cloud, the majority of the self-managed cost will be associated with the initial capital cost (servers, network devices, maintenance and licensing) and Operating Expenses (e.g. fully burdened labor costs).
Capital Cost:
Server Hardware Costs
Server Software License Costs
Network Infrastructure Costs
Storage Costs
Backup Infrastructure Costs
Operating Expenses:
Current Server Hardware Support Costs
Software Support Costs
Network Infrastructure Support Cost
Datacenter Power and Facilities Costs
Labor Costs
IT Training Costs
IT Staff Turnover Costs
Network Bandwidth Costs
So as we move forward we’ll discuss how managed cloud can alleviate some of these concerns.
Add notes for transition to Hassan:::::
What is a definition of the cloud
Our skilled IT workers become an extension of your IT team. We provide economies of expertise and help you manage your infrastructure and applications. Hardware experts, datacenter experts, Operating System Experts and Application Experts (Lync, Exchange, SharePoint). We are part of the Rackspace Managed Cloud and included with the solution. You call and we answer. Managed Cloud isn’t do it yourself Infrastructure as a service.
Our Managed Cloud isn’t traditional colocation. I came from that world. In that world you might buy all the hardware and host and manage it with a provider. We simplify this model, you pay a monthly fee, we rack and stack the servers based on the requirements, configure the network, install the OS, install and configure the apps while keep you in the loop as we go. The environment is completely isolated from other customers. The turn around time is incredible.
Provisioning of new services
Operational Efficiency: e.g. we can spin up an on-metal server in less than 5 hours.
We have recommendations as Guides if for example, cost is a major concern vs. performance.
Our Lync solution allows application integration (you aren’t restricted like multi-tenant). Maybe you decide you want to bring in a Contact Center certified for Lync. You can.
You have full access to Microsoft Unified Communications Managed API for custom Lync solutions. You may want to develop your own customer workflow app from SharePoint that triggers a group IM. Maybe you’re a value added reseller who develops applications that integrates with Lync. You can host Lync and your custom Lync app with us and provide a cloud based solution.
You can start small with a proof of concept, scale out to support all features and more users and expand to High Availability or Site Resilient configurations. We can do this without long deployment times. So lets say you start with IM and Presence day 1, then you decide you want to deploy all Lync features including dial-in conferencing and Enterprise Voice. Now 8 months done the road you determine that Lync has become mission critical and a single point of failure solution is not an option. Rackspace has the operational efficiency to extend and accommodate almost any configuration scenario as you mature. You aren’t locked into a specific configuration.
Quality. We can support you bringing your own MPLS provider that cross connect to your Lync solution in the Rack. 99% percent of the time voice over broadband (internet) works just fine, but if you want to ensure quality MPLS or private lines are an option
Quick Case Study
In order to support my Lync in the Managed Cloud argument I will use a fictitious customer with the following profile:
250 Employees
Professional Services Industry
No Lync expertise in-house
Customer already has Lync Online Plan 3 User Software Licenses (SL). Note: Rackspace can provide Lync licensing on a utility (per user) basis for an additional monthly cost.
Lync Enterprise Plus Features (with dial-in conferencing and Enterprise Voice) with Remote Access and Federation Enabled
Rackspace proposed a dedicated private cloud
Total monthly cost $4,000.00 Infrastructure + Fanatical Lync Support (SIP Trunking is not included in this cost, but Rackspace does help manage the Lync integration with SIP Trunking providers as part of the solution)
8am x 5pm CST Fanatical Support for Lync with 24hour on Call Support for Critical Outages (link to legal description)
Supporting Lync and the Division of Labor
If we assume just 1 Lync Engineer will cost $82,000 per year, your monthly cost is $82,000/12 = $6,833. This does not take into account the fully burdened rate for training and benefits. I haven’t included the cost of Windows server licenses, server/network hardware, support/maintenance or any additional labor cost associated with a Lync solution (e.g. network engineers, SQL Admins etc...). So in this very simple analysis where we only account for a single Lync engineer the Lync@Rackspace solution costs ~$34,000 less per year to operate than an on premise Lync solution . The division of labor is an intangible side benefit that can result from this approach. Supporting and Engineering a Lync solution takes a unique skillset that doesn’t happen overnight. Outsourcing that specialization can help your organization focus on the collaboration benefits of Lync and realize the full benefits.