Luleka Fono is a 30-year old South African woman seeking a position in office administration. She has over 10 years of experience in reception, data entry, filing and healthcare work. Her education includes diplomas in office administration and healthcare support. She is skilled in Microsoft Office, customer service and multi-tasking. Her work history includes positions in regulatory affairs, reception, healthcare and data entry. She provides references from her various employers.

1. Curriculum Vitae:
PERSONAL DETAILS
Surname: Fono
First Name: Luleka
Home Address: 4848 Piggy Street, Allandale
Telephone Number: Cell:073 696 4815/0716489356
Email Address lucreciafono@yahoo.com
Age: 30
Date Of Birth: 16 March 1984
Nationality: South African
Id Number: 8403160968085
Marital Status: Single
No. Of Children: One
Home Language: Xhosa
Other Languages: English, Sotho, Zulu, Tswana
Transport: None
Hobbies: Reading, Listening to Music
ABILITY AND SKILLS
Whilst able to work with others in a team and achieve desired targets and goals, I achieve more when
working independently or with minimal supervision. I am versatile and apply myself entirely in all
undertakings. I thrive and excel in fast paced environments due to the nature my current position. I have
good interpersonal communication skills that have been specifically developed over time. Ability to multi
task and prioritize workload with business and customer focus service orientation with active listening
skills and learning skills.
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2. Curriculum Vitae:
EDUCATION AND TRAINING
High School: Sharpeville Technical College
Highest Standard Attained: Grade 12
Subjects:  English
 Xhosa
 Industrial Orientation N3
 Industrial Organization and Planning N3
 Supervision and Industry N3
OTHER EDUCATION
College: Quest Computer Skills Centre
Course/Diploma Office Administration Diploma
Date of course: 03 December 2013
Subjects:  Introduction to computer
 Windows & File Management
 Speed Typing
 MS Word (Module 1 & 2)
 Excel (Module 1& 2)
 PowerPoint (Module 1 &2)
 Email
 Practical Telephone
 Customer Service
 Business Documentation
 Business English
 Office Admin & Filling
 Time Management & Punctuality
 Keeping a diary
College: Maryland Business College
Course: Receptionist
Date of course: 2004
Subjects:  Introduction to computer
 Speed Typing
 MS Word (Module 1 & 2)
 Customer Service
 Keeping a diary
 Power point (Module 1& 2)
 Excel (Module 1 & 2)
 Telephone Skills
 Office Admin & Filling
 Email
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3. Curriculum Vitae:
College: Nido Health Care Worker
Course: Health care Worker
Date of course: 2006
Subjects:  CPR
 Assist Patients to the rehab
 Assist patients with turnings
 Assist patients with bathing
 Assist with feeding
 Assist with making beds
 Do rounds and record it on the patient file
EMPLOYMENT HISTORY
Employer: Sanofi Aventis
Position: Regulatory Affairs Assistant
Dates Of Service: 2013-2014
Duties:
Reason for Leaving
 Assists in Preparing MCC submission
 Administrative Assistant
 Ensure the electronic filling is done
simultaneously such that the hard copies match
up with electronically
 Preparation of CD’s for Amendment application
 Archive all regulatory documents that are older
 Arrange for the delivery of submissions to MCC
 Make tabs & divider’s for every submission
made to MCC & copies for internal filing
 Filling of MCC correspondence in the
appropriate files
 Photocopying and binding of dossiers
 Photocopying collating and binding of post-
screening submissions to the MCC
 Printing of dossiers due diligence assessment
 Superseding of dossiers when necessary under
supervision
 Extedo
 Organizing of Regulatory Affairs files and
maintain the dossier room
 Supersede of documents and replacing with the
approved ones
 Shred all expired confidential documents
 Assists with weekly MCC payments and
Promotional folders
 CPP’s
 Inserting Headers and Footers on the
documents
 Documents Managements
 Liaising with Metro Files
 Cheque Requisition
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4. Curriculum Vitae:
 Page Numbering and date stamping
 Assists with Section 21
 Taking minutes
Retrenchment
Employer: Aon South Africa
Position: Reception & Switchboard
Dates Of Service: 2011 Nov – March 2012
Duties:
 Answering incoming calls and internally
 Welcoming all working in clients and
customers
 Working on computer dialing system
 Administration Assistant
 Processing invoices
 Boardroom coordinating
 Transfer calls to the relevant person
 Giving customers an appropriate answers
to the questions
 Receiving parcels and direct them to the
relevant person
 Filing, Faxing, Photocopying and other
general work
Reason For Leaving: Contract
Employer: Sars
Position: Switchboard Operator
Dates Of Service: April 2012 – July 2012
Duties:
 Welcoming all work in clients and
customers
 Working on computer dialing system
 Answering incoming calls and internally
 Receiving parcel and direct them to the
relevant person
 Boardroom co-ordinating
 Purchasing stationery and filing
 Giving customers an appropriate answer to
questions
 Transfer calls to the relevant person
 Assists with administration
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5. Curriculum Vitae:
Reason For Leaving: Contract
Employer:
Aon South Africa
Position: Reception & Switchboard
Dates Of Service: Aug 2012 – Dec 2012
Duties:
 Answering incoming calls and internally
 Welcoming all working in clients and
customers
 Working on computer dialing system
 Administration Assistant
 Processing invoices
 Boardroom coordinating
 Transfer calls to the relevant person
 Giving customers an appropriate answers
to the questions
 Receiving parcels and direct them to the
relevant person
 Filing, Faxing, Photocopying and other
general work
Reason For Leaving: Contract
Employer: SANOFI AVENTIS
Position: Regulatory Affairs Assistant
Dates Of Service: 2011 Feb – November 2011
Duties:
Preparing of dossiers for submission to the MCC
 Organsing of regulatory affairs files and
maintain the dossier room
 Assisting with administration work
 Filing of all MCC correspondence in the
appropriate files
 Cheque Requisitions
 Printing of dossiers due diligence
assessment
 Superseding of dossiers when necessary
under supervision
 Page numbering
 Assists with section 21
 Typing Corel draw labels when necessary
Reason For Leaving: Contract
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6. Curriculum Vitae:
Employer: Saatchi & Saatchi
Position: Reception/Switchboard
Dates Of Service: April 2010 – Nov 2010
Duties:  Welcoming all work in clients and
customers
 Working on computer dialing system
 Answering incoming calls and internally
 Receiving parcel and direct them to the
relevant person
 Boardroom co-ordinating
 Purchasing stationery and filing
 Giving customers an appropriate answer to
questions
 Transfer calls to the relevant person
 Assists with administration
Reason For Leaving: Contract
Employer: Netcare Rosebank Hospital
Position: Health Care Worker
Dates Of Service: 2008 Feb – 2009 Nov
Duties:
 Assists patients to the rehab
 Assists patients with bathing
 Assists patients with bathing, feeding,
turning, making beds.
 Assists with general work
Reason For Leaving: Resigned
Employer: DIGITAL ARCHIVING SYSTEM
Position: Data capturing
Dates Of Service: 2006 Feb – 2007 Nov
Duties:  Capturing different forms for different
companies
 Capturing Invoices
 Compiling of forms
 General Admin
Reason For Leaving: Contract
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7. Curriculum Vitae:
Employer Anthony Hinds Attorneys
Position Filing Clerk
Dates of Service 2005 March – Dec 2005
Duties Filling
Administration
Faxing & Photocopying
Printing
Taking out files from the cabinet
Record the files and take them back
Talking messages
Reason for leaving End of Contract
References
Company Name Sanofi Aventis
Contact Person
Position
Penny Slabbert
Senior Pharmacists
Contact Numbers
Contact Person
Position
Contact Numbers
011-256- 3741 / 3886
Graeme James
Head of Regulatory
011 256 3755
Quintiles
Contact person Abigail September
Contact Numbers 012-6712241
Company Name Aon South Africa
Contact Person Linda Carragha
Contact Numbers 011-944-7000
Company Name Saatchi & Saatchi
Contact Person Patrick
Contact Numbers 011-548-6000
Company Name Digital Archiving System
Contact Person Eschel Fakoe
Contact Numbers 011-447-1282
Company Name Netcare Rosebank Hospital
Contact Person Sister Joyce
Contact Numbers 011-3280-500
Company Name Only the best
Contact Person Dominique
Contact Numbers
Company Name
Contact Person
011-789-8282
Anthony Hinds Attorneys
Sharusha Moodley
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Contact Numbers 011 728 7728
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