Ritesh Sharma is seeking an opportunity to grow with a company that provides experience across multiple fields. He has over 10 years of experience in the travel industry, having worked as a senior reservation manager, senior process associate, and executive. His roles have involved flight and hotel booking, handling corporate and walk-in clients, and using booking tools like Amadeus and Sabre. He holds a BBA and has completed training courses in travel/tourism and hardware technology.

1. RITESH SHARMA
K-20 2nd floor Sriniwas Puri
NEW DELHI-110065
Contact No: - (M)+91 9911075911/8587838623
E-Mail I.D.: jack_sharma2004@yahoo.co.in
Objective: I would like to grow along with company, which gives me
ample scope for experience and improvement in many fields and life.
WORK EXPERIENCE: -
From 12th
Apr16 to Till Date: - Working with Satguru Travels as
Sr. Reservation Manager in Africa,
Cameroon, Douala Branch.
Job Profile: Handling Cooperates clients regarding flight,
Hotel booking and holiday and visa assistance
Car rental. Making flight booking on Amadeus
Handling walk-in customers.
French Language Clients
From 25th
Aug14 to 20th
May16: - Worked with Fare Portal Travel
Company. As Sr. Process Associate
Job Profile: Handling Clients travel arrangement Assigning
Work Rota to Team daily target calling airlines
Regarding booking not Confirmed or booking
Canceled and refund Process and using GDS
Amadeus and Saber.
From 24th dec14 to 6th
Aug14: - Worked with lowcostholidays.com
Job Profile: Attend to customer requirements, Related to
Booking and cancellation, ticketing and
Refund using GDS Amadeus.
From 1st
jul13 to 1st
nov13:- Worked with Amadeus. As an Executive.
For Balmer Lawrie Process.
Job Profile: Attend to customer requirements Related to
Booking and cancellation and making booking for
VIP and Ministers. And work on booking not
Conformed on website and got error while making
Booking.
From 22nd
Nov10 to 15th
jun13:- Worked with M/s.Serco Pvt Ltd. as a
Sr Process Associate.
Job Profile: Airlines calling and passengers calling
Regarding requirements related to Cancellation/

2. Reservation on the fight schedule changes. And
Hotel Booking and cancellation and Package
Cancellation.
From 16th
June07 to 25th
June09:- Worked with M/s.OMNIA BPO SERVICES
PVT.LTD as a Sr. Executive.
Academic Qualification: -
B.B.A Asian Institute of Management & Technology
SR.Secondary Dev Sharan School, U.P Board.
Matriculation Dev Sharan School, U.P Board.
Professional Qualification: -
Airline Six-Month Course from TMI Academy of Travel& Tourism.
Main Course Contents: -
Basic Introduction to Travel & Tourism (World Geography)
Domestic Air Fares and Ticketing.
International Air Fares and Ticketing.
Computerized Reservation System (AMADEUS)
Six-Month Course in Hardware Technology with Narayan Hardware Ltd.
The main subjects are: -
Ms-Office (Word, Excel, Power Point, Access, Front Page)
Internet Technology
Web Site Designing
Assembling system, Trouble shooting.
PERSONAL DETAILS:-
Father's Name : R.C Sharma
Date of Birth : 15th
Aug 1985
Sex : Male
Marital Status : Single
Hobbies : Listening To Music
Language Known : Hindi, English
Nationality : Indian.
Place: New Delhi.
Date: ……………… (Ritesh Sharma)