The document discusses how experience designers can use acting techniques to understand and predict human behavior. It recommends designers observe people, create personas to represent different users, physically act out scenarios from the persona's perspective, and reflect and modify situations to gain empathy and discover issues to address. Designers should use these techniques during ideation, evaluation, and predicting how users will experience solutions to complement traditional user research methods. The goal is for designers to use their whole bodies to make sense of the world from different perspectives.