This document provides information on Mitie's low carbon energy services. It discusses energy assessments, audits, and reports that Mitie can provide to help clients understand their energy usage and identify opportunities to reduce consumption and costs. These include ESOS assessments, DEC certificates, carbon footprint analysis, and air conditioning inspections. Case studies are presented showing how Mitie has assisted organizations like a financial institution and the Ministry of Justice in achieving their energy and sustainability goals through ongoing assessment and reporting programs.

1. low carbon
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lowcarbon energy
capability statement

2. 3low carbon energy capability statement2 low carbon energy capability statement
introducing Mitie’s lowcarbonteam
Mitie’s low carbon team can help you understand your
energy consumption and assist you in developing
strategies to make significant steps to lower demand
and improve your bottom line.
From a single office to a large multi-site estate, our
in-house team of low carbon consultants and energy
assessors located throughout the UK (as shown
on the map) can identify inefficient operation and
provide recommendations, ranging from simple low
cost operational solutions to high level replacement
programmes.
We can self-deliver on these recommendations to meet
your bespoke objectives, ensuring financial savings and
lower carbon emissions.
Our low carbon consultants and energy assessors can
provide you with:
èè Energy savings opportunity scheme (ESOS)
èè MiCarbon footprint energy benchmarking
èè Air conditioning inspection (TM44)
èè Display energy certificates (DEC)
èè Energy performance certificates (EPC)
èè Part L compliance ‘as designed’ / ‘as built’ (BRUKL)
These measures promote the improvement of energy
performance and form part of the final implementation
in England and Wales of the European Directive on the
energy performance of buildings.
At Mitie we really do have the national coverage and
in-house capability to support you in reducing your total
energy consumption and would welcome the opportunity
to discuss our capabilities with you further.
4 South
West
4 London &
South East
3 Midlands
3 North
1 Northern
Ireland

3. 4 low carbon energy capability statement 5low carbon energy capability statement
energy savings opportunity scheme
(ESOS)
Mitie has experience across many different sectors,
enabling us to guide you through the ESOS process
and assist you every step of the way. We take a
very customer focused approach from our initial
assessment through to delivering a practical strategy
that will provide you with real savings.
What is ESOS?
The energy savings opportunity scheme (ESOS) is a
mandatory energy assessment and energy saving
identification scheme for large undertakings (and their
corporate groups). The scheme applies throughout the UK.
Who needs to have an ESOS energy assessment?
You are likely to require an ESOS energy assessment if,
on the qualification date (31st December 2014 for the first
phase of ESOS), you are:
1. An undertaking which has 250 or more employees
2. An undertaking which has fewer than 250 employees,
but has:
èè an annual turnover exceeding €50m and
èè a balance sheet exceeding €43m
3. Part of a corporate group which includes an
undertaking which meets criteria (1) or (2) above
Organisations that are required to comply with the Public
Contracts Regulations 2006 or the Public Contracts
Regulations (Scotland) 2012 are exempt from the scheme.
What does the energy assessment involve?
The total energy consumption for your estate will be
measured across a 12 month period. In simple terms,
an ESOS energy assessment requires participants to do
three things.
1. Measure your total energy consumption (buildings,
transport & process)
2. Conduct energy audits to identify cost-effective
energy efficiency recommendations
3. Report compliance to the Environment Agency (as the
scheme administrator)
How can Mitie help you?
There are four distinct types of qualifying assessments
and management activities available to you.
èè ESOS energy audits
èè Display Energy Certificates (DECs) and accompanying
advisory reports
èè An ISO 50001 certified Energy Management System
èè Green Deal Assessments
We can help you in choosing the right option to ensure
you’re compliant with this mandatory assessment.
Reporting your compliance
The compliance date for the first phase is the 5th
December 2015. The Environment Agency will be
responsible for receiving notifications of compliance to
the scheme and will be able to issue penalties for non-
compliance (up to £90,000.00).
Did you know? Almost 40% of the UK’s energy
consumption and carbon emissions come from
the way our buildings are lit, heated and used.

4. 6 low carbon energy capability statement 7low carbon energy capability statement
energy performance analysis
breakdown by energy band
MiCarbonfootprint
MiCarbon Footprint has been developed by Mitie
to provide organisations with large portfolios of
buildings the ability to understand their carbon
emissions and base line operational energy efficiency
of buildings.
The tool itself is based on a well-established and proven
piece of government software called Lifespan DEC.
MiCarbon Footprint can provide you with an individual
energy rating or a portfolio energy rating. With increased
requirements for Green House Gas, Carbon reporting
CRC and ESOS, it is imperative that users of buildings
understand how efficiently their buildings are being used.
MiCarbon Footprint will allow you to:
èè View how much carbon you use. Through allowing you
to trend three years of energy usage, you can easily
see if your building is improving its efficiency.
èè Benchmark your buildings against a nationally
recognised standard. This will enable you to set
targets for improvements if required.
èè Interrogate your carbon emissions. You will benefit
from a detailed analysis to support your portfolio
strategy.
èè Prepare for future legislation whilst maintaining
control over your environmental improvement
strategy. You can reduce your environmental liability
whilst having a clearer understanding of your building
stock.
It can also provide you with:
èè An energy intensity ratio based on m2 in a building.
All different types of building can be compared against
the same benchmark (Kg/CO2
/m2
)
èè Support on CSR, ISO14001, ESOS and CRC. This will
ensure you drive your key environmental messages
to your customers and support your compliance
requirements.
èè Converted into a Display Energy Certificate. This can
be provided following completion of a site survey by a
competent energy assessor.
MiCarbon Footprint is audited by Sterling Accreditation to
ensure that all users of this software are competent. All
users will have periodic audits to ensure quality.
Low cost, MiCarbon Footprint is charged on a per click
basis and includes all data storage, auditing, and
technical support in the single fee.
Sampling approach
The MiCarbon Footprint tool can support an ESOS
submission (see page 4 for further detail on ESOS) to
enable a sampling approach. A summary document will
be produced and provide an overview of the operational
energy ratings for your entire estate.
Following the results, a sampled selection can be made
to complete the agreed number of Display Energy
Certificates, which is one of the routes to compliance with
the ESOS Guidance.
It is suggested that the selection is prioritised to the
poorer performing buildings, where most energy efficiency
can be gained.
Rank# Building Name Building Address
Number of
Occupants
Total Useful
Floor Area
(m²)
Mean
Carbon
Rating
CO2
Emissions
(Tonnes/
Year)
Energy Use
(kWh/Year)
Energy Cost
(£/Year)
1 Building Name Building Address 1 423 B49 19.257 35,012 4,618
Energy Band - B Number of Buildings Analysed: 1 1 423 B49 19.257 35,012 4,618
2 Building Name Building Address 1 1,040 D100 97.235 176,790 23,319
Energy Band - D Number of Buildings Analysed: 1 1 1,040 D100 97.234 176,790 23,319
3 Building Name Building Address 1 613 E110 63.015 114,572 15,112
4 Building Name Building Address 1 238 E113 25.146 74,181 5,515
Energy Band - E Number of Buildings Analysed: 2 2 852 E112 88.160 188,753 20,627
5 Building Name Building Address 1 295 F137 37.590 86,977 8,677
Energy Band - F Number of Buildings Analysed: 1 1 295 F137 37.590 86,977 8,677
6 Building Name Building Address 1 373 G153 53.250 128,901 12,189
7 Building Name Building Address 1 1,314 G154 188.994 343,625 45,324
8 Building Name Building Address 1 725 G156 105.285 221,455 24,705
9 Building Name Building Address 1 382 G164 58.223 149,861 13,166
10 Building Name Building Address 1 129 G172 20.651 37,547 4,952
11 Building Name Building Address 1 795 G177 130.880 237,963 31,387
12 Building Name Building Address 1 239 G230 51.221 154,305 11,176
13 Building Name Building Address 1 195 G233 42.405 77,100 10,169
14 Building Name Building Address 1 128 G268 31.947 58,086 7,662
Energy Band - G Number of Buildings Analysed: 9 9 4,280 G190 682.855 1,408,843 160,731
General Summary TOTAL Buildings Analysed: 14 14 6,888 G158 925.096 1,896,375 217,972
Year of Analysis: Date
Aggregate Method: Total
Unit Price for Gas (£ per kWh): 0.0348
Unit Price for Electricity (£ per kWh): 0.1319
Town: Town Name
Did you know? Non-dwellings are responsible
for almost 20% of the UK’s energy consumption
and carbon emissions.

5. 8 low carbon energy capability statement 9low carbon energy capability statement
Energy Performance Analysis
Breakdown by Energy Band
9low carbon energy capability statement
case study
UK financial organisation
airconditioning inspection (TM44)
Mitie has an extensive team of low carbon energy
assessors across the UK who can provide you with
high quality TM44 air conditioning inspections. We
provide reports to large scale single complexes such
as head offices & hospitals, through to extensive
multi-site retail chains and banks.
When do I need an air conditioning inspection?
Buildings account for almost half of the energy
consumption and carbon emissions in the UK. The air
conditioning in your building can amount to a third of your
annual electricity cost.
Older, oversized or poorly maintained air conditioning
systems may be using more energy and costing more to
operate than necessary.
Air conditioning inspections have been introduced by
the Government as part of the implementation of the
Energy Performance of Building Directive in England and
Wales (a separate addendum covers the legislation for
Scotland), to give building owners and operator’s essential
information about the energy performance of their air
conditioning systems.
The energy efficiency of your air conditioning system can
be affected by:
èè The size and age of the air conditioning equipment
èè Irregular or poor maintenance
èè How your air conditioning system is controlled and
operated
What does the air conditioning inspection report
show?
The information and advice provided in our report will
highlight possible improvements to:
èè The energy efficiency of the system
èè Electricity consumption and operating costs
èè Carbon emissions
The inspection report will include a summary of the findings
and key recommendations for improvement of the system.
It will also detail any faults that have been identified, the
adequacy of equipment maintenance, the adequacy of the
installed controls and control settings and the current size
of the installed system in relation to the cooling load.
There is no legal requirement to act on the
recommendations provided within the report. Most reports
are likely to contain advice with a combination of simple
low or no cost measures where some investment may
be required either to apply the recommendations, or to
investigate the potential to apply measures in more detail.
What systems require an inspection?
Only air conditioning systems with an effective rated
output of more than 12kW are affected by regulations.
This will include systems consisting of individual units
which are less than 12kW but whose combined effective
rated output is more than 12kW.
The effective rated output is the maximum calorific
output in kW stated by the manufacturer of the system as
deliverable during continuous operation while complying
with the useful efficiency indicated by the manufacturer.Did you know? All air conditioning systems
over 12kW must be regularly inspected by an
energy assessor and given an air conditioning
inspections report (ACIR) at least every 5 years.
Services:
TM44 AC Inspection Reports
Contractterm:
Ongoing roll out programme, over 5 years
Numberoflocations:
3000 buildings
Contract aims
To enable this large financial institution to become compliant with the EU Energy
Performance of Buildings Directive (EPBD), they were required to undertake yearly
mandatory energy inspections on the air conditioning assets within their estate.
The aim ofthe energy inspections was to provide recommendations to drive an
energy efficient operation ofthe cooling equipment, and create energy initiatives to
aid them in meeting their own demanding carbon targets.
Mitie’s solution
Mitie utilised their extensive range of Low Carbon Energy Assessors across the UK to
carry out the TM44 Inspections. The programme was initially completed in phases,
which extended into a rolling programme to ensure continual compliance with the
EPBD regulations.
The results
Each phase provides a summary of recommendations chart, highlighting the various
trends of recommendations. These trends are used to create project works, such as
R22 replacement programmes.
So farthis has delivered in excess of £2m of refurbishment works across the estate.
The energy efficient inverter driven replacements have equated to a reduction in
energy consumption resulting in operational cost savings ofover£600k peryear.

6. 10 low carbon energy capability statement 11low carbon energy capability statement
Energy Performance Analysis
Breakdown by Energy Band
11low carbon energy capability statement
case study
Ministry of Justice
display energy certificates (DEC)
Mitiewantto help managers, owners andtenants of
buildings occupied by a public authorityto understand
the legalregulations, howto applythem,whattheir
responsibilities are andwhen display energy certificates
and advisory reports are required.
What is a DEC?
A display energy certificate (DEC) shows the energy
performance of a building based on actual energy consumption
as recorded overthe last 12 months. The building is given an
operational rating, which is a numerical indicator ofthe actual
annual carbon dioxide emissions from the building.
This rating is shown on a scale fromAto G, where A is the
lowest CO2
emissions (best) and G is the highest CO2
emissions
(worst). DECs for buildings largerthan 1,000m² also showthe
operational ratings forthe previous two years, where available.
The DEC should be displayed in a prominent place that is
clearly visible to members ofthe public. To enable members of
the public to viewthe document easily, it should be no smaller
thanA3 in size.
What arethe benefits ofa DEC?
Mitie believe that a DEC is useful because:
èè The process of information gathering can have a positive
impact on knowledge and could act as a stimulus to
behavioural change.
èè The advisory report can help with negotiating energy
management budgets and raise the internal profile of
energy consumption and the format ofthe DEC can
provide positive messages in terms oftrend information.
èè The energy benchmarking of a property can provide both
a target and instigate competition between buildings and
organisations; and it is relatively inexpensive to undertake.
Penaltiesfornot having a DEC
A local authority can issue a penalty charge notice of £500
forfailing to display a DEC at all times in a prominent place
clearly visible to the public, and £1,000 forfailing to possess
or have in their control avalid advisory report. In addition to
these penalties, it will still be necessary to commission the
documents; otherwise further offences will be committed.
Did you know? Larger buildings occupied
by a public authority, where the building is
frequently visited by the public, must display
an energy certificate. In England and Wales
this is called a display energy certificate.
Services:
Display Energy Certificates
Contractterm:
Ongoing renewal programme, since 2012
Numberoflocations:
200 Courts across London, South East and SouthWest of England
Contract aims
Display Energy Certificates (DEC) are a mandatory requirement forthe 200 Court
buildings owned by the Ministry of Justice (MoJ).
Public authority bodies, such as the MoJ, are leading the way in demonstrating their
commitment to reducing carbon emissions. DECs rate the actual or operational
energy performance of a building against established benchmarks, and take into
consideration the ways inwhich occupants use the building.
Mitie’s solution
Mitie’s Low Carbon Energy Assessors surveyed the MoJ estate and produced the
DECs in line with the existing expiry dates. Throughout the programme we have
simplified the delivery process to ensure compliance and align the DECs to a single
date of issue.
Extensive works have also been undertaken to compile the utility data from landlord
buildings and create a more transparent overview ofthe MoJ’s energy consumption.
The results
Mitie’s accredited team of assessors provided a detailed analysis ofthe results and
recommended a number of cost-saving measures which could be introduced in order
to improve the energy efficiency ratings ofthe MoJ’s buildings, such as replacing
windows or installing energy efficient HVAC systems.
The DEC ratings feed into the overall sustainability plan delivered by Mitie to the
MoJ as part oftheir ongoing commitment to the environment. The success ofthe
initial project has resulted in an on-going working relationship with the MoJ, annually
producing their DEC renewals.

7. 12 low carbon energy capability statement 13low carbon energy capability statement
Energy Performance Analysis
Breakdown by Energy Band
13low carbon energy capability statement
energy performance certificates (EPC)
Mitie can provide you with an Energy Performance
Certificate (EPC) for your building, a requirement
by law if you are thinking of selling or renting your
building.
What is an energy performance certificate?
An energy performance certificate gives prospective
buyers or tenant’s information on the energy efficiency
and carbon emissions of a building. The certificate has
been phased in since April 6th 2008 when buildings are
sold, rented or built.
EPCs promote the improvement of the energy
performance of buildings and are intended to identify
ways in which the energy consumption of buildings and
associated costs can be reduced. All EPCs come with
a recommendation report which includes advice and
suggestions on improvements you could make to save
money and energy.
The EPC, a requirement by law, also tells potential buyers
and tenants about the energy performance of a building,
so they can consider energy efficiency as part of their
investment or business decision to buy or occupy that
building.
What is an asset rating and how is it calculated?
An asset rating provides the public with information about
the energy efficiency of the building.
The rating is calculated on the performance of the
building and its building services (such as heating, lighting
or air conditioning) rather than the appliances within it.
This rating is known as an asset rating showing how
energy efficient the building has been designed and
modified.
A building’s rating will vary depending on the age,
location, size and condition of the building, which are
taken into account.
Penalties for not having an EPC
The penalty for failing to make an EPC available to any
prospective buyer or tenant when selling or renting a non-
dwelling is fixed, in most cases, at 12.5% of the ratable
value of the building, with a default penalty of £750 where
the formula cannot be applied. The range of penalties
under this formula are set with a minimum of £500 and
capped at a maximum of £5,000.
Did you know? From 2018, buildings with an
‘F’ or ‘G’ rating will not be able to be sold or let. A
building with an ‘E’ rating today should look to
improve their building fabric and services.
Services:
Energy Performance Certificates (EPC)
Project:
Refit project for solar panels
Numberoflocations:
6 buildings
Project aims
For this local Council to qualify for the Feed-in-Tariff (FIT) for the solar PV
projects, both the installer and the products must both be certified under the
Microgeneration Certification Scheme (MCS).
The tariffs that are received depend on both the eligibility date and the
property’s Energy Performance Certificate (EPC) rating. EPCs are a
mandatory requirement as part of the scheme to provide an asset rating of ‘D’
or better in order to achieve the highest banding of available FIT.
Mitie’s solution
Mitie’s Low Carbon Energy Assessors surveyed 6 buildings for the solar PV
proposal (part of a wider Mitie energy saving initiative, including lighting and
boiler replacement) to provide EPCs to enable the local Council to claim the
maximum FIT.
The results
All EPCs were completed and resulted in the required asset rating, allowing
the local Council to claim the maximum FIT available.
The EPCs were carried out again after the full energy reduction package had
been installed to demonstrate the improvement in rating.
case study
Local Council

8. 14 low carbon energy capability statement 15low carbon energy capability statement
Energy Performance Analysis
Breakdown by Energy Band
15low carbon energy capability statement
part l
(conservation offuel and power)
Part L (conservation of fuel & power) of the Building
Regulations aims to lock in energy efficiency at the
point of construction or refurbishment of a building.
The expectation is that Part L, which already sets limits
on the emissions of new buildings, will be the regulatory
vehicle for achieving the on-site elements of zero carbon
standards for commercial buildings by 2019. Changes to
the regulations in 2013 have been developed to act in part
as an interim step on the trajectory towards achieving
zero carbon standards.
Energy conservation
The biggest concern for this requirement is around
‘energy conservation’ with regard to any new build or
refurbishment project (where services are significantly
altered).
An ‘as designed’ BRUKL document must be submitted
to the Building Control Officer to confirm that the design
of the project meets all current building regulation
concerning the conservation of energy before any work
can commence.
Following completion of the works, an ‘as built’ BRUKL
document will be submitted to confirm that the building
and services that were actually installed, and adhere
to the current building regulations regarding energy
conservation.
A final EPC is issued at the hand over stage for the
project.
How can Mitie help you?
Mitie can assist you with the Part L requirements at all
stages of the project. We can provide guidance on where
to make changes where necessary to comply with the
regulations and ensure that your building meets the
conservation of fuel and power conventions.
Did you know? Small changes in energy
performance and the way we use each
building can have a significant effect in
helping to reduce total energy consumption.

9. Jason Roberts
Low Carbon Consultant
T: +44(0)7979 701318
E: Jason.Roberts@mitie.com
Amy Field
Energy Compliance Manager
T: +44(0)7469 030464
E: Amy.Field@mitie.com
www.mitie.com
low carbon
energy