Reduce Building Energy Use Through Occupant Engagement


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How well do your occupants work with you to reduce energy consumption? According to the EPA and the Center for the Built Environment at UC Berkeley, promoting energy awareness among building occupants can provide energy savings of 5-15% for a negligible upfront cost.

This presentation includes:

• An overview of approaches to enabling occupancy engagement on energy conservation in commercial and institutional buildings

• The role energy information systems can play to support your employee engagement

• Helpful tips and practical suggestions for supporting your employees in changing their energy consumption

Published in: Business
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Reduce Building Energy Use Through Occupant Engagement

  1. 1. Enhancing Energy Conservation and Efficiency with Occupant Engagement Presenters: Andrew Pape-Salmon Director (on sabbatical), Energy Efficiency Branch BC Ministry of Energy, Mines and Petroleum Resources David Helliwell Co-founder and CEO Pulse Energy
  2. 2. Overview • Case Study – Jack Davis Building • Lighting Energy Conservation Campaign • Tools Employed: Social Marketing and Energy Information Systems • Results and Conclusions
  3. 3. Case Study: Reducing Energy in an Office Building – Jack Davis Building • Power Smart commitment: reduce internal electricity demand by 9% by 2009 and by 20% by 2020 • Carbon Neutral Government by December 31, 2010 • Initiatives: – Modest technology and building retrofits – Launch of a Green Team – Workstation tune-ups – Green Pledges
  4. 4. Lighting Energy Conservation Campaign • Lighting retrofit in 2008 installed: – photo sensors and dimmable ballasts on floor #4; – Light switches on floor #5; and, – Occupancy sensors in meeting rooms and washrooms. • July 2009 campaign aimed to achieve deeper savings through engagement of 200 employees • Used an Energy Information System (EIS) to provide immediate feedback
  5. 5. Tools Employed • Community Based Social Marketing (CBSM): – Communication – concrete, targeted, vivid, interactive – Prompts – Empowering champions – Convenience (remove barriers) • Feedback and Energy Information Systems: – Real-time information – Combination of tables, text and charts – Monitoring of the specific end-uses (lighting on each floor) – Dashboard on the Intranet (no login required) – Comparison with control case (average annual demand)
  6. 6. Lighting Energy Conservation Campaign: Results Energy Savings 12.0% 12.6% 2.4% 4th floor 5th floor (occupant 6th floor (no (automated day engagement) retrofits) light dimming)
  7. 7. Lighting Energy Conservation Campaign: Results • Prompting had observable effects on behaviour 5th Floor Lunchtime Electrical Demand 9 Electrical Demand (kW) 8 7 6 5 Avg. Electrical 4 Demand from 3 12:15-1pm 2 1 0
  8. 8. Lighting Energy Conservation Campaign: Results • Clear relationship between energy savings and visits to energy information tool dashboard:
  9. 9. Lighting Energy Conservation Campaign: Conclusions • Occupant engagement achieved electricity savings of 12% over and above the impact of installing new energy efficiency technologies • Key factors for successful occupant engagement: – Designate an energy champion – Customize information to specific actions being promoted – Use timely email prompts – Display comparison information
  10. 10. Lighting Energy Conservation Campaign: Conclusions • Energy Information Systems play an important role in occupant engagement by: – Improving the effectiveness of CBSM tools – Helping to identify key opportunities for energy savings – Providing comparison information to determine which approaches are most effective
  11. 11. Reducing Energy in an Office Building: Additional Engagement Actions • Additional CBSM and EIS tools that could be employed – Further barrier removal (more light switches) – Commitment – pledges to support target – Long-term prompting – Setting new norms to support persistence of savings – Incentives and disincentives
  12. 12. Pulse Energy Management Software
  13. 13. Pulse Energy Management Software
  14. 14. Pulse Energy Management Software
  15. 15. Pulse Energy Management Software
  16. 16. Q&A
  17. 17. Pulse Energy’s New Dashboard
  18. 18. Thank you! • Additional questions? Contact Pulse Energy at: 1-778-331-0500 or email us at or • Look for our email with a link to the webinar recording • Look for future webinars on our website: