L'organisation apprenante

OCTO Part of Accenture Digital © 2019 - All rights reserved
Learning Organization
Key concepts & some practices
OCTO TECHNOLOGY
September 12th of 2019

//////
//////
01
A little bit of history
p3 02
Shared vision
p10 03
Mental Models
p14
Agenda
04
System Thinking
p18 05
Personal Mastery
p22 06
Team Learning
p26

T H E R E I S A B E T T E R W A Y
A little bit of history
01

Forget your old, tired
ideas about
leadership. The most
successful corporation
of the 1990s will
be something called
a learning
organization
Fortune magazine
- 4-
The fifth discipline by Peter Senge
”
”

OCTO Part of Accenture Digital © 2019 - All rights reserved 5
IDEO Creative Difference
Purpose
Looking out
Experimentation
Collaboration
Empowerment
Refinement
6 qualities essential to innovation
Creativity—or the
ability to effectively
solve challenges in
new, meaningful
ways—is essential to
compete in modern
markets.
IDEO
”
”

Building a continuous learning organization
6Yard by RVPhotog under CC BY-ND 2.0
Building a learning
organization is a goal
that many teams and
companies strive for,
but the complexities
of setting up such an
environment is often
overlooked
IBM”
”

Why now ?
Welcome in a
Volatile, Uncertain,
Complex and
Ambiguous (VUCA)
world.
Us Army
”
”

A decision making model
created in 1999 by Dave
Snowden
We make bad decisions due
to a lack of context
The Cynefin framework
COMPLICATED
Governing
constraints
Tightly coupled
ANALYZE
OBVIOUS
Tightly constraints
No degrees of
freedom
CATEGORISE
COMPLEX
Enabling constraints
Loosely coupled
PROBE
CHAOTIC
Lacking constraints
De-coupled
ACT

The 5 disciplines by Peter Senge
Shared vision
Unearthing shared
pictures of the future that
foster genuine
commitment and
enrollment rather than
compliance.
Mental Models
Deeply ingrained
assumptions,
generalizations, or even
pictures of images that
influence how we
understand the world and
how we take action.
System Thinking
A system is a cohesive
conglomeration of
interrelated and
interdependent parts. IIn
terms of its effects, a
system can be more than
the sum of its parts
Personal Mastery
Continually clarifying and
deepening our personal
vision, of focusing our
energies, of developing
patience, and of seeing
reality objectively.
Team Learning
The capacity of members of
a team to suspend
assumptions and enter into
genuine 'thinking together'."

Shared vision
02

Shared vision
When people truly share
a vision they are
connected, bound
together by a common
aspiration. Personal
visions derive their power
from an individual’s deep
caring for the vision
Street art by SJG under CC BY 2.0

How to choose YOUR direction ?
-12%
-12%
-12%
Cascading Translating
Do not use a « One size fits all » model. Everyone should understand a goal.

Solution focus
1
2 34
?/10
What is good today ? What can you see ?What are the first
steps ?
+1 10/10

Mental models
03

Mental models
Although people do not always
behave congruently with their
espoused theories (what they
say),
they do behave congruently with
their theories-in-use (their mental
models).” Our mental models
strongly affect what we do
because they affect what we see.
Street art by LP under
CC BY-SA 2.0

What does future mean ?

We are all differents
 We are incompatible, so we
can’t share a common place
 Economic cost of exclusion is
high
Exclusion
 Use the habits and custom of
the normal culture
 Copy to others rather than
being themselves, but who are
we ?
Assimilation
 The group must be open enough to
be accessible enough for a crowd
of “different” people
 Coherence: the group must come
up with a way of working that is
acceptable for all its members, and
one that benefits everyone.
Inclusion

System thinking
04

System thinking
Systems thinking deals with seeing
‘wholes,’ or what some would say
‘the big picture.’ It’s a
discipline that enables us to see
interrelationships and patterns of
change, as opposed to snapshots
of situations and linear causality.
Street art by AWOL under CC BY 2.0

What does system mean?
A system is any
group of
interacting,
interrelated or
interdependent
parts that form a
complex and
unified whole that
has a specific
purpose.
https://simplifychange.se/wp-content/uploads/2016/10/Kanban-Kick-start-Field-Guide-v1.1.pdf

Sociotechnical architecture pattern
Core
Open
Core
Open
Parallel
Dedicated
Core component
FEATURE TEAMS ORG PATTERNS

Personal mastery
05

Personal mastery
People don’t grow old. When they
stop growing, they become old.
Personal mastery is a discipline of
continually clarifying and
deepening our personal vision, of
focusing our energies, of
developing patience, and of
seeing reality objectively.
23**** by HJ under CC BY 2.0

The learning matrix
Competence
Consciousness
Conscious
Incompetence
Conscious
Competence
Unconscious
Incompetence
Unconscious
competence
Psychological
safety is a shared
belief that the
team is safe for
interpersonal risk
taking.
Be able to make a difference
between me, my work, my
organization,… Don’t turn a
blind eye or take any criticism
personnally.
Safe zone
Blindzone
Create conditions for individual order and disorder at organizational level

25
Reflective practices
(Initial experience)
Description : "What happened? Don't make judgements yet or
try to draw conclusions; simply describe."
Feelings : "What were your reactions and feelings? Again don't
move on to analysing these yet."
Evaluation :"What was good or bad about the experience?
Make value judgements.“
Analysis : "What sense can you make of the situation? Bring in
ideas from outside the experience to help you. What was
really going on? "
Conclusions : "What can be concluded, in a general sense,
from these experiences and the analyses you have
undertaken? What can be concluded about your own
specific, unique, personal situation or way of working?"
Personal action plans : "What are you going to do differently in
this type of situation next time? What steps are you going to
take on the basis of what you have learnt?"
Gibbs structured debriefing Perfection game
(Initial experience)
Ask for help : Perfectee performs an act or presents an
object for perfection
Rating : Perfector rates the value of the performance or
object on a scale of 1 to 10 based on how much value
the Perfector believes he or she can add.
Explaination : Perfector says “What I liked about the
performance or object was X,” and proceeds to list the
qualities of the object the Perfector thought were of high
quality or should be amplified.
Options : Perfector offers the improvements to the
performance or object required for it to be rated a 10 by
saying “To make it a ten, you would have to do X.”

Team Learning
06

Team Learning
Team learning is a process
that encompasses
aligning and developing
the capacity of a team to
achieve the goals that its
members truly want.
Individuals may
learn but the organization
as a whole does not.
Street art by EC under CC BY 2.0

What should we do ?
28Yard by RVPhotog under CC BY-ND 2.0
Pretty clock by VE under CC BY-SA 2.0
Nothing
… to get stable teams
… and stress them

Feed-back and feed-forward
The future as target
Toyota kata
The past as reference
Celebration grid
https://management30.com/

Takeaways

Learning organization by @sretiere
SHARED VISION
 Seek YOUR north
 Explain with visible
behaviors
 Give sense for
everyone
MENTAL MODELS SYSTEM THINKING
PERSONAL
MASTERY
TEAM LEARNING
 We are all
different
 Be welcoming
and accessible
for everyone
 Coherence : an
acceptable way
of working for
everyone
 See the whole
 Think about
sociotechnical
systems
 Continually clarify
your personal
vision with
reflective
practices
 Accept people
and org
misalignment
 Learn to work as
a team
 Learn to be a
team
 Get stable teams
Street art by DW under CC BY 2.0 Street art by EC under CC BY 2.0
Street art by WM
under CC BY-SA 2.0
Red robot by badjonni under
CC BY-SA 2.0
Street art by LP under
CC BY-SA 2.0

Questions ?

L'organisation apprenante

Recommended

Recommended

More Related Content

What's hot

What's hot (15)

Similar to L'organisation apprenante

Similar to L'organisation apprenante (20)

Recently uploaded

Recently uploaded (20)

L'organisation apprenante