- ControlCase is a company that provides log monitoring, file integrity monitoring, and compliance services to help organizations meet various regulatory standards such as PCI DSS, ISO 27001, HIPAA, FISMA, and EI3PA. - Their solution involves collecting logs and monitoring for changes from various assets, analyzing the data using security information and event management, and providing 24/7 monitoring from their security operations center. - Managing large volumes of log data, ensuring comprehensive asset coverage, and addressing challenges like long deployment cycles and increased regulations are important parts of an effective compliance solution.

1. Log Monitoring, FIM– PCI DSS, ISO 27001,
HIPAA, FISMA and EI3PA
By Kishor Vaswani, CEO - ControlCase

2. Agenda
• ControlCase Overview
• About PCI DSS, ISO 27001, HIPAA, FISMA and EI3PA
• Components of a scalable solution
• Challenges
• Q&A

3. ControlCase Overview
• More than 400 customers in more than 40
countries.
• Recognized as a Inc 500/5000 company.
• Continued focus on PCI DSS and Compliance as a
Service (CAAS).
• Continued update and use of technology based
on feedback from customers (including many in
this room)

4. About PCI DSS, ISO 27001, HIPAA,
FISMA and EI3PA

5. What is PCI DSS?
Payment Card Industry Data Security Standard:
• Guidelines for securely processing, storing, or
transmitting payment card account data
• Established by leading payment card issuers
• Maintained by the PCI Security Standards Council
(PCI SSC)

6. What is FISMA
• Federal Information Security Management Act
(FISMA) of 2002
› Requires federal agencies to implement a mandatory set of
processes, security controls and information security
governance
• FISMA objectives:
› Align security protections with risk and impact
› Establish accountability and performance measures
› Empower executives to make informed risk decisions

7. What is EI3PA?
Experian Security Audit Requirements:
• Experian is one of the three major consumer
credit bureaus in the United States
• Guidelines for securely processing, storing, or
transmitting Experian Provided Data
• Established by Experian to protect consumer
data/credit history data provided by them

8. What is HIPAA
• HIPAA is the acronym for the Health Insurance
Portability and Accountability Act that was
passed by Congress in 1996. HIPAA does the
following:
› Provides the ability to transfer and continue health
insurance coverage for millions of American workers and
their families when they change or lose their jobs;
› Reduces health care fraud and abuse;
› Mandates industry-wide standards for health care
information on electronic billing and other processes; and
› Requires the protection and confidential handling of
protected health information

9. What is ISO 27001/ISO 27002
ISO Standard:
• ISO 27001 is the management framework for
implementing information security within an
organization
• ISO 27002 are the detailed controls from an
implementation perspective

10. Components of a solution

11. Logging and Monitoring
Reg/Standard Coverage area
ISO 27001 A.7, A.12
PCI 6, 11
EI3PA 10, 11
HIPAA 164.308a1iiD
FISMA SI-4
 Logging
 File Integrity Monitoring
 24X7 monitoring
 Managing volumes of data

12. Components of a Logging/FIM/Monitoring solution
List of
Assets
Log
Generati
on
FIM
Alerts
Correlati
on using
SIEM
Centraliz
ed
Dashboar
d
24X7x36
5
monitori
ng
Change
Management
Incident
Management

13. Assets
• Comprehensive asset list during deployment
• Continuous monitoring for new assets and
assets dropping off
• Correlation with other sources such as scanning
and asset management repositories
• Alerts in case of new assets and assets dropping
off

14. Log Generation
• Servers – syslog, Windows logs
• Network devices – syslog, SNMP, SDEE
• Security devices – syslog, SNMP, SDEE
• Mainframes – SFTP, flat files
• Databases – Localized logging, database logging
software in case local logging is resource
intensive
• Applications – Database lookup, SFTP, custom
plugins

15. FIM Alerts
• Agents such as ossec
• Software such as ControlCase HIDS, Tripwire etc.
• Integration with log alerts
• Monitoring vs. expected changes

16. Security Information and Event Management
• Consolidated alerts from
› Syslog
› Custom sources
› FIM alerts
› SFTP
• Correlation of data based on
› Source/Destination IP addresses
› Source of alerts
› Vulnerabilities
› Past history
› User performing action

17. Centralized Dashboard

18. Example of 24X7X365 Monitoring

19. Change Management and Monitoring
Escalation to incident for unexpected logs/alerts
Response/Resolution process for expected logs/alerts
Correlation of logs/alerts to change requests
Change Management ticketing System
Logging and Monitoring (SIEM/FIM etc.)
Reg/Standard Coverage
area
ISO 27001 A.10
PCI 1, 6, 10
EI3PA 1, 9, 10
FISMA SA-3

20. Incident and Problem Management
 Monitoring
 Detection
 Reporting
 Responding
 Approving
Lost Laptop
Changes to
firewall
rulesets
Upgrades to
applications
Intrusion
Alerting
Reg/Standard Coverage area
ISO 27001 A.13
PCI 12
EI3PA 12
HIPAA 164.308a6i
FISMA IR Series

21. Challenges in Logging and Monitoring
Space

22. Challenges
• Long deployment cycles
• Skills to manage the product(s)
• Management of infrastructure
• Disparate components – FIM, syslog etc.
• 24X7X365 monitoring
• Increased regulations
• Reducing budgets (Do more with less)

23. ControlCase Solution

24. Learn more about continual compliance ….
Compliance
as a Service
(Caas)

25. ControlCase Log Management Solution
•Agents are installed on
each Workstation
•Agents monitor File
changes for the File
Integrity Monitoring
(FIM) requirement and
also gather and transmit
all logs relevant from a
compliance perspective
to the Log
Collector/Sensor on our
Appliance
• ControlCase appliance
registers and tracks all
agents in the field
•The sensor/collector
collects and compresses
logs coming in from the
various agents
•The logs are finally
transported securely to
our SIEM console in our
Security Operations
Center (SOC)
•The SIEM console
gathers all the logs,
correlates them and
identifies threats and
anomalies as required by
compliance regulations
•SOC personnel monitor
the SIEM console
24x7x365 and alert our
clients and our Analyst
teams about any
potential issues
Customer Location Service Provider ControlCase SOC

26. Why Choose ControlCase?
• Global Reach
› Serving more than 400 clients in 40 countries and rapidly growing
• Certified Resources
› PCI DSS Qualified Security Assessor (QSA)
› QSA for Point-to-Point Encryption (QSA P2PE)
› Certified ASV vendor
› Certified ISO 27001 Assessment Department
› EI3PA Assessor
› HIPAA Assessor

27. Contact us for more information
• Visit www.controlcase.com
• Call +1 703 483 6383 (North America)
• Call +57 1 678 3716 (South America)
• Call +44 1276 686 048 (Europe)
• Call +971 4440 5958 (Middle East & Africa)
• Call +91 982 029 3399 (Asia Pacific)
• Email– contact@controlcase.com

28. Thank You for Your Time