Social Enterprise Trading for Good provides decluttering and home cleaning services to create safer homes and improve life chances for young adults in Suffolk. Their services include home and garden decluttering, small jobs assistance, hospital discharge cleaning, downsizing assistance, and hoarding disorder support. Hoarding disorder is now recognized as a mental health condition involving excessive acquiring and disorganized storing of items. Self-neglect involves lack of self-care that threatens one's health and safety. Building rapport, avoiding judgment, and partnership between individuals and organizations are essential to help those affected by hoarding disorder and self-neglect.

2. Social Enterprise Trading for Good
Our aims
• To create warmer, safer, healthier homes
in Suffolk
• To improve the future life chances of
young adults

3. Creating warmer, safer, healthier homes in Suffolk
Our services
• Home and Garden Decluttering
• Breathing Space Small Jobs for family carers and
others
• Homeward Bound Hospital Discharge Service
• Downsize to move
• Supported house clearance
• End of tenancy clean
• Information and Signposting
• Raising Awareness and providing training to other
professionals

4. What is Hoarding Disorder?
• Hoarding Disorder was officially recognised as mental health condition in
2018
• A hoarding disorder is where someone acquires an excessive number of
items and stores them in a chaotic manner, usually resulting in
unmanageable amounts of clutter. The items can be of little or no
monetary value.
Hoarding is considered a significant problem if:
• the amount of clutter interferes with everyday living – for example, the
person is unable to use their kitchen or bathroom and cannot access rooms
• the clutter is causing significant distress or negatively affecting the quality
of life of the person or their family – for example, they become upset if
someone tries to clear the clutter and their relationship suffers

6. What is self-neglect?
• Lack of self-care to an extent that it threatens personal health and
safety
• Neglecting to care for one’s personal hygiene, health or surroundings
• Inability to avoid harm as a result of self-neglect
• Failure to seek help or access services to meet health and social care
needs
• Inability or unwillingness to manage one’s personal affairs

7. Self Neglect?

9. A Job We Recently Completed

13. Cluttered or Hoarded?

17. Where on the Clutter Scale would you put these?

18. Where on the Clutter Scale would you put these?

19. Where on the Clutter Scale would you put these?

20. Where on the Clutter Scale would you put these?

22. What helps?
• Building rapport and trusting by
• Listening carefully
• Being honest
• Not being judgemental
• Being careful about the language we use when talking about
a persons possessions
• Don’t refer to possessions as junk or rubbish
• Find an interest you can talk about
• Being person centered

23. Challenges
What are the challenges?
• Individual
• Organisations/Authorities
• Our Team
How do you identify a hoarder?

24. Solutions
• Individuals recognise that they want help
• Partnership Working,
• Good communication
• Information sharing
• Discovering problems earlier
• More engagement with mental health services
• Reducing loneliness and isolation
These are essential if we are to make any significant change
to the lives of people affected by hoarding disorder.

25. Sources of help and information
Suffolk Safeguarding Partnership: Safeguarding Adults
https://www.suffolkas.org/safeguarding-topics/self-neglect-
and-hoarding/
Hoarding UK
Check out agencies near you

26. Olive Quinton
Founding CEO
07745215114
01473 345301
Email: info@lofty-heights.org
www.lofty-heights.org

27. Good Night

28. Sweet Dreams!