The document discusses the Kanban method and how it differs from Scrum. It provides an overview of Kanban principles for change management, service delivery, practices, and philosophies. The key principles discussed are starting with current processes, visualizing work, limiting work-in-progress, managing flow, making policies explicit, implementing feedback loops, and improving collaboratively through experimentation. Kanban focuses on understanding customer needs, managing work rather than people, and evolving processes incrementally through reflection and improvement.

1. The Kanban Method
more than you think it is

2. So you are using Kanban?

3. “Scrum didn’t work for us!”
“Why?”
“Too much interrupting work! Iterations didn’t fit.”
“So?”
“We switched to Kanban!”
“…”

4. interrupting work

5. interrupting work
too slow
bad quality
overburden
blocked
specialization
no overview
waiting on others
working on the wrong things
missed deadlines
low predictability

6. Lots of “Kanban” implementations we see
are nothing but stickys on the wall
Backlog Development Done
∞ 8

7. Proto-Kanban it’s a starter,
follow me down the rabbit hole

8. Change Management Principles
1. Start with what you do now
• Understanding current processes, as actually practiced
• Respecting existing roles, responsibilities and job-title
2. Gain agreement to pursue improvement through
evolutionary change
3. Encourage acts of leadership at all levels

9. Start with what you do now
• Understanding current
processes, as actually
practiced
• Respecting existing roles,
responsibilities and job-
title

10. Service Delivery Principles
1. Understand and focus on your customer’ needs and
expectations
2. Manage the work and let people self-organize around it
3. Your organization is an ecosystem of interdependent
services steered by its policies, reflect regularly on
their effectiveness and improve them

11. Understand and
focus on your
customer’ needs
and expectations

12. Manage the work
and let people
self-organize
around it

13. https://twitter.com/jchyip/status/791458422843510784

14. Your organization is
an ecosystem of
interdependent
services steered by
its policies…

15. …reflect regularly on their
effectiveness and improve
them

16. Gain agreement to pursue
improvement through evolutionary
change

17. Encourage acts of leadership at every
level

18. Practices
1. Visualize
2. Limit work-in-progress
3. Manage Flow
4. Make policies explicit
5. Implement feedback loops
6. Improve collaboratively, evolve experimentally

19. Visualize

20. Backlog Development Done
∞ 8

24. Limit work-in-progress

25. Little’s Law
=øLead Time
øThroughput
øWIP

26. Lead Time
WIP
Throughput

30. 5-15%
Flusseffizienz

31. speed less Multitasking
better predictability
time to improve (slack time)
happier staff
better flow efficiency

32. Manage Flow

33. Demand
Capability
improve
lower failure-demand
shape
Manage Flow

34. know how and when work arrives
know the risk
know the costs
know the impact

35. know your customers,
their expectations and needs
know what business you are in
or you want to be in

36. assign class of service
accordingly

37. Manage work,
not people

38. Make policies explicit

39. Implement feedback loops

40. Kanban MeetingReplenishment
Delivery Planning
Meeting
dailyit depends often weekly it depends
Kanban Cadences
Service Delivery
Review
Operations
Review
bi-weekly
monthlyStrategy
Review
quarterly
Risk Review
monthly
Change
Information

42. Improve collaboratively, evolve
experimentally

43. Customer
change
Employee Stakeholder

44. Kanban doesn’t give the answers
but asks a lot of questions

45. PRINZIPIEN
Das Kanbunny erklärt
Kanban
1. Beginne mit dem, was du jetzt tust:
Verstehe die gegenwärtigen Prozesse
und respektiere die bestehenden Rollen,
Verantwortlichkeiten und Job-Titel.
1. Visualisere
3. Manage Flow 5. Implementiere
Feedback-Zyklen
6. Verbessere kooperativ, entwickle experimentell
(mit Modellen der wissenschaftlichen Methode)
4. Mache Prozessregeln explizit
2. Limitiere Work in Progress (WiP)
2. Vereinbare, evolutionäre
Veränderung zu verfolgen.
1. Verstehe und fokussiere auf
die Bedürfnisse und
Erwartungen deiner Kunden.
3. Entwickle Strategien,
um den Wert für deine Kunden
und dich zu steigern.
2. Manage die Aufgaben;
lasse zu, dass die Menschen
sich darum selbstorganisieren.
ChangemanagementServiceDelivery
3. Fördere Führung auf allen
Ebenen der Organisation.
PRAKTIKEN
Adopt your own
Kanbunny
at the it-agile booth

46. Kostenloser Cartoon:
www.it-agile.de/justin

47. Thank you for listening!
Wolfgang Wiedenroth
wolfgang.wiedenroth@it-agile.de
@wwiedenroth
www.agilemanic.com