Living With Your Early Decisions

•

0 likes•134 views

Keynote by Sam Stagg, VP of Engineering at Pusher, from #SaaStock17, CTO Track Stage, RDS, Dublin. Wednesday 20th September 2017

Technology

Living with your  
early decisions
How we built and scaled our product to billions of realtime
messages with ﬁve engineers and two broken technologies…
…why we changed…
…and how we did it.

http://www.clashmusic.com/features/classic-album-the-velvet-underground-the-velvet-underground-nico

More from SaaStock

The true test of marketers. Are you a revenue driver or a cost center? You cannot afford to be the latter. Marketing leaders must focus their teams on the areas that will drive revenue while they cut costs - the biggest impact for the business. Join TripActions CMO Meagen Eisenberg as she highlights her approach to ensuring Marketing delivers on its mission-critical role even in times of uncertainty or crisis.

Meagen Eisenburg - Marketing in times of crisis

SaaStock

For most SaaS companies, now is the time to carefully protect revenue. As lockdown and shelter-in-place measures begin to lift, attention must turn to the economic recovery. SaaS has a major role to play. SaaS improves the efficiency of existing businesses, makes it cheaper and easier to start new ones, and lowers the barriers to economic access. As a result SaaS companies need to combine two modes of thinking: protecting revenue today, whilst plotting growth tomorrow.

Matt Henderson - Walking the SaaS tightrope: Protecting revenue whilst plotti...

SaaStock

Over the past few months, we have moved our operation into a virtual setting, reset budgets and revenue plans, and pivoted to target market and messaging aligned with the economic context. Now what? Are we being too aggressive? Or too conservative? What should we be tracking to understand these critical questions? Mark Roberge, managing director at Stage 2 Capital, professor at Harvard Business School, and former CRO at HubSpot, will share his frameworks to quantitatively answer when, where, and how to scale. He will present the scientific, data-driven approach he implements in companies to assess product-market-fit, go-to-market-fit, and the appropriate pace of scale. He will also illustrate front-line tactics used to accelerate companies toward re-establishing growth.

Mark Roberge - The science of re-establishing growth: When, where, and how

SaaStock

With the recent COVID-19 crisis and its massive-scale impact on shifting market trends and budgets, sales organizations are now faced with two options: sink or swim. Who is your ideal buyer? What does the new remote selling look like? How can (and should) you adapt? You’ll walk away from this session learning how our best-in-class (now remote) sales team recently blew past our 1,000 demo per day target as well as other major takeaways to help you: Identify your ideal buyer; Shift your selling strategy; Ensure sales effectiveness.

Henry Schuck - Hit Your Number: How ZoomInfo Developed a Winning (and Leading...

SaaStock

Personio is said to be one of Europe's next unicorns and received a Series C funding led by Accel in January and has the ambitious goal of becoming Europe's leading HR software for SMBs. As we all know, Covid-19 has turned the world upside down and has presented businesses with major, and unthinkable, challenges. Yet as many of us struggle to keep pace with the changing market, Hanno Renner, co-founder and CEO of HR software provider Personio, will share his insights on how he led his team in adapting their growth targets and current strategy to the new situation. We’ll dive into how – with the right team, products, and processes – you can continue to accelerate your growth in any situation, no matter the challenge.

Hanno Renner - Growing in turbulent times

SaaStock

Eric Santos - Revenue plays to preserve MRR, gain efficiency and build a pipe...

SaaStock

David will start at the very high level analyzing the huge forces that are disrupted the world, and then drop down to how they will cause a major shift in the world equivalent to going through the industrial revolution in a highly compressed timetable. He will look at how the new world is going to be different to the old world. He will then look at the macroeconomic impacts, and then drop down a level to look at the impact on the tech industry, and then drop down to look at the impact this will have on your SaaS business. He will discuss how, as a SaaS entrepreneur/CEO you want to take action to reposition your business for the new world. And finally he will give tactical advice on how to minimize churn and optimize bookings.

David Skok - How to survive and thrive in the post COVID era

SaaStock

The threat of AI taking over our jobs is a belief that many still have today. But nothing can be further from the truth—as with any disruptive technology, some jobs will be replaced by machines, while many more opportunities will be created and augmented for more efficiency and value. This is evident with the current COVID-19 crisis in how organizations that are utilizing a hybrid workforce of humans and AI-powered virtual agents have been able to optimize the customer experience. While conversational AI provides 24/7 automated self-service, live agents are given more bandwidth to focus on more complex, higher-value work that requires personal interactions.

Vasco Pedro - The future is here: How humans and AI will propel the hybrid wo...

SaaStock

In this keynote, SaaSOptics CEO Tim McCormick will discuss the difficult balancing act of getting cash in the door by reducing AR balance while also maintaining a positive relationship with your customers in the process. After all, we’re all feeling the effects of COVID-19's economic impact. Attend, and you’ll learn: -How we reduced AR balance by 70% -How to automate collections communications -How to reallocate your resources to better support your customers"

Tim McCormick - SaaSOptics Case Study: Increasing cash flow in a crisis

SaaStock

Some companies struggle to unlock growth despite having happy customers and Product-Market-Fit. Unlocking growth requires the company to find Go-To-Market Fit. Tae Hea shares a way to find GTM Fit -- called “Surfing to GTM Fit.” Why surfing? Unlocking growth feels like the transition from paddling to surfing. Surfing is a three step process: 1) catching the wave (finding the urgent pain to get leads), 2) riding the wave (executing a playbook to find and close the same type of customers), and 3) having the right surfboard (personalizing your GTM model).

Tae Hea Nahm - Finding 'go to market fit'

SaaStock

No one likes scoring MQLs to find the best leads to follow up with, and account-based marketing has played a key role in driving revenue growth. As the conversation in SaaS turns to moving marketing’s focus further down the funnel, the sales and marketing teams must work with ever-greater synchronicity. But there's still a case for qualified leads, especially when selling to smaller companies with a high-velocity sales cycle. We explore successful lead-gen strategies that have struck the balance between account-based and high-velocity marketing to drive qualified leads into the arms of hungry salespeople.

Kristen Habacht - Gimme the leads: Aligning sales and marketing at the right ...

SaaStock

With an abundance of devices, increasing reliance on technology, rapidly-evolving customer requirements, and higher expectations for security, privacy, and customer experience, companies who want to succeed must find ways to ensure their customers can engage with their services at any time, from any device, in a secure and safe manner. A modern CIAM solution must not only meet today’s security and compliance standards but create frictionless customer experiences to meet customers where they are in the ways they need. This webinar will focus on key trends to guide organizations as they design a ciam solution that will meet their current and future needs: ciam and iam features are increasingly overlapping; frictionless, consistent omni-channel experiences facilitated by single sign-on; improved developer support; further emphasis on security and compliance

Keith Casey - Transform the customer experience with a modern customer identi...

SaaStock

Our products compete in markets that are frightfully crowded and competitive. Competition comes in different forms including "The Hordes" (me-too copycats that claim to do what you do), "The Giants" (established market leaders who are a "safe" choice) and "The Ghosts" (the invisible but very real option of choosing nothing and sticking to the status quo). In this session, I will teach you how smart positioning can ensure you outrun the Hordes, use the strength of the Giants against them, and banish the Ghosts.

April Dunford - Positioning jujitsu: How to win against powerful competitors

SaaStock

Speaking to various marketers since early March their intended plans are basically screwed, but this is forcing them to do the marketing that matters. Finally! For all of us, whether we're seeing more or less demand the key is to adapt and be relevant. Three key trends I've seen in speaking to marketers are a need to: (1) adapt to your customer, (2) control the digital buyer journey and (3) own time to launch. I'll show how a number of companies like Medtronic, 3M, Wiley, and others are adapting their marketing plans to connect and support customers. This mindset will help your team and your customers through this unimaginable time.

Randy Frisch - Your marketing plans are now irrelevant: Adapting to what the ...

SaaStock

As a B2B tech startup borne out of industry problems and pivoting around that pain, searching for product-market fit is an enduring task. However, PMF is a prerequisite for sustainable and profitable growth, no matter the market you’re in. Once you’ve achieved PMF, you'll see the results both in user acquisition and in user retention. Plus, it's also a critical milestone for VC-backed businesses. In this practical session, we’ll tackle: - PMF in the early stages: minimizing costs & maximizing cash - Identifying your customers and competitors - The key steps to re-find PMF as you build new features"

Guillaume Moubeche - Searching for incremental product-market fit during a cr...

SaaStock

We're an all-remote company of 11 spread across 6 timezones and essentially function as one big team. No managers, no "departments", and lots of collaboration. When I came onboard a year and a half ago I was the first marketing/sales hire and had to figure out how to operationalize and integrate everything marketing-, growth-, and sales-related into our workflow and the way that we did things. Especially since we work asynchronously, it was a challenge aligning everyone and making sure we had a really buttoned up process of moving things from idea to launch.

Corey Haines - Operationalizing growth from a veteran remote company

SaaStock

Some companies are frozen due to the CV-19 crisis, but some have benefited. Many more are challenged. So there is no evidence (yet) of a general churn crisis in SaaS. But even companies that have benefited from the crisis have to double down on churn prevention - a company thriving in the crisis has a target on it, and all the competition is coming after it. Whichever category you are in, the focus of reducing churn is (as always) providing maximum possible value to customers. But companies in every category have to adapt and update the customers "Value equation" to adapt to changing times. The session will cover some of the basics of churn prevention, feature Zuora data on what some companies are doing in the crisis, and look at how the usual strategies need to be updated in 2020

Carl Gold - Churn management in the time of coronavirus

SaaStock

Bridget Harris & Jonathan Clift - Can you take over a product from its founde...

SaaStock

Sujan Patel - ABCs of Growth

SaaStock

To win in the current market, your marketing strategy means life or death for your business. When it comes to building scalable growth, most marketers and CMOs have it wrong. They focus on content quality, channel strategy and planning, when they should be focused on one thing and one thing only -- SPEED. In this session Jaleh will share actionable strategies that any marketing team can adopt to move 10 times faster and stop wasting time building high quality campaigns that don’t work.

Jaleh Rezaei - How to build a scalable growth engine through speed: 5 actiona...

SaaStock

More from SaaStock (20)

Meagen Eisenburg - Marketing in times of crisis

Matt Henderson - Walking the SaaS tightrope: Protecting revenue whilst plotti...

Mark Roberge - The science of re-establishing growth: When, where, and how

Henry Schuck - Hit Your Number: How ZoomInfo Developed a Winning (and Leading...

Hanno Renner - Growing in turbulent times

Eric Santos - Revenue plays to preserve MRR, gain efficiency and build a pipe...

David Skok - How to survive and thrive in the post COVID era

Vasco Pedro - The future is here: How humans and AI will propel the hybrid wo...

Tim McCormick - SaaSOptics Case Study: Increasing cash flow in a crisis

Tae Hea Nahm - Finding 'go to market fit'

Kristen Habacht - Gimme the leads: Aligning sales and marketing at the right ...

Keith Casey - Transform the customer experience with a modern customer identi...

April Dunford - Positioning jujitsu: How to win against powerful competitors

Randy Frisch - Your marketing plans are now irrelevant: Adapting to what the ...

Guillaume Moubeche - Searching for incremental product-market fit during a cr...

Corey Haines - Operationalizing growth from a veteran remote company

Carl Gold - Churn management in the time of coronavirus

Bridget Harris & Jonathan Clift - Can you take over a product from its founde...

Sujan Patel - ABCs of Growth

Jaleh Rezaei - How to build a scalable growth engine through speed: 5 actiona...

Recently uploaded

When stars align: studies in data quality, knowledge graphs, and machine lear...

Elena Simperl

ScyllaDB has the potential to deliver impressive performance and scalability. The better you understand how it works, the more you can squeeze out of it. But before you squeeze, make sure you know what to monitor! Watch our experienced Postgres developer work through monitoring and performance strategies that help him understand what mistakes he’s made moving to NoSQL. And learn with him as our database performance expert offers friendly guidance on how to use monitoring and performance tuning to get his sample Rust application on the right track. This webinar focuses on using monitoring and performance tuning to discover and correct mistakes that commonly occur when developers move from SQL to NoSQL. For example: - Common issues getting up and running with the monitoring stack - Using the CQL optimizations dashboard - Common issues causing high latency in a node - Common issues causing replica imbalance - What a healthy system looks like in terms of memory - Key metrics to keep an eye on This isn’t “Death-by-Powerpoint.” We’ll walk through problems encountered while migrating a real application from Postgres to ScyllaDB – and try to fix them live as well.

Optimizing NoSQL Performance Through Observability

ScyllaDB

UiPath Test Automation using UiPath Test Suite series, part 3

DianaGray10

💥 Speed, accuracy, and scaling – discover the superpowers of GenAI in action with UiPath Document Understanding and Communications Mining™: See how to accelerate model training and optimize model performance with active learning Learn about the latest enhancements to out-of-the-box document processing – with little to no training required Get an exclusive demo of the new family of UiPath LLMs – GenAI models specialized for processing different types of documents and messages This is a hands-on session specifically designed for automation developers and AI enthusiasts seeking to enhance their knowledge in leveraging the latest intelligent document processing capabilities offered by UiPath. Speakers: 👨‍🏫 Andras Palfi, Senior Product Manager, UiPath 👩‍🏫 Lenka Dulovicova, Product Program Manager, UiPath

Dev Dives: Train smarter, not harder – active learning and UiPath LLMs for do...

UiPathCommunity

Assuring Contact Center Experiences for Your Customers With ThousandEyes

ThousandEyes

The standard Salesforce Approval process can be limiting in many ways, especially in complex scenarios. What if there was a way to implement very flexible approvals where one can use Apex code to make data updates in unrelated records, dynamically generate next steps details, and compute assignees on the fly? And still use UI-based configurations to implement concrete approval processes. In this session, we will share ideas behind such a solution and show a few lines of code to get you started.

Custom Approval Process: A New Perspective, Pavel Hrbacek & Anindya Halder

CzechDreamin

I'm excited to share my latest predictions on how AI, robotics, and other technological advancements will reshape industries in the coming years. The slides explore the exponential growth of computational power, the future of AI and robotics, and their profound impact on various sectors. Why this matters: The success of new products and investments hinges on precise timing and foresight into emerging categories. This deck equips founders, VCs, and industry leaders with insights to align future products with upcoming tech developments. These insights enhance the ability to forecast industry trends, improve market timing, and predict competitor actions. Highlights: ▪ Exponential Growth in Compute: How $1000 will soon buy the computational power of a human brain ▪ Scaling of AI Models: The journey towards beyond human-scale models and intelligent edge computing ▪ Transformative Technologies: From advanced robotics and brain interfaces to automated healthcare and beyond ▪ Future of Work: How automation will redefine jobs and economic structures by 2040 With so many predictions presented here, some will inevitably be wrong or mistimed, especially with potential external disruptions. For instance, a conflict in Taiwan could severely impact global semiconductor production, affecting compute costs and related advancements. Nonetheless, these slides are intended to guide intuition on future technological trends.

Future Visions: Predictions to Guide and Time Tech Innovation, Peter Udo Diehl

Peter Udo Diehl

Discover the essentials of performance testing in the IT sector with our concise guide. Learn about various testing types such as load, stress, endurance, spike, scalability, and volume testing. Understand key performance metrics like response time, throughput, CPU and memory utilization, and error rate. Explore top tools like Apache JMeter, LoadRunner, Gatling, Neoload, and BlazeMeter. Gain insights into best practices for defining objectives, creating realistic scenarios, automating tests, and optimizing performance to ensure user satisfaction, reliability, scalability, and cost efficiency. Ideal for developers, QA engineers, and IT professionals. Visit Expeed Software for more information. https://expeed.com/

In-Depth Performance Testing Guide for IT Professionals

Expeed Software

The field of Information retrieval (IR) is currently undergoing a transformative shift, at least partly due to the emerging applications of generative AI to information access. In this talk, we will deliberate on the sociotechnical implications of generative AI for information access. We will argue that there is both a critical necessity and an exciting opportunity for the IR community to re-center our research agendas on societal needs while dismantling the artificial separation between the work on fairness, accountability, transparency, and ethics in IR and the rest of IR research. Instead of adopting a reactionary strategy of trying to mitigate potential social harms from emerging technologies, the community should aim to proactively set the research agenda for the kinds of systems we should build inspired by diverse explicitly stated sociotechnical imaginaries. The sociotechnical imaginaries that underpin the design and development of information access technologies needs to be explicitly articulated, and we need to develop theories of change in context of these diverse perspectives. Our guiding future imaginaries must be informed by other academic fields, such as democratic theory and critical theory, and should be co-developed with social science scholars, legal scholars, civil rights and social justice activists, and artists, among others.

Search and Society: Reimagining Information Access for Radical Futures

Bhaskar Mitra

How world-class product teams are winning in the AI era by CEO and Founder, P...

Product School

Unsubscribed: Combat Subscription Fatigue With a Membership Mentality by Head...

Product School

Empowering NextGen Mobility via Large Action Model Infrastructure (LAMI): pav...

Thierry Lestable

De-mystifying Zero to One: Design Informed Techniques for Greenfield Innovati...

Product School

Mission to Decommission: Importance of Decommissioning Products to Increase E...

Product School

GenAISummit 2024 May 28 Sri Ambati Keynote: AGI Belongs to The Community in O...

Sri Ambati

Screen flow is a powerful automation tool that is commonly designed for internal and external users. However, what about the guest users? We will dive into various methods of launching screen flows and understand how to make them publicly accessible, extending their usability to a broader audience. The presentation will also cover the implementation of security layers and highlight best practices for a smooth and protected user experience. Discover the potential of screen flows beyond conventional use and learn how to leverage them effectively.

Free and Effective: Making Flows Publicly Accessible, Yumi Ibrahimzade

CzechDreamin

Unlock the mysteries of successful Salesforce interviews in this insightful session hosted by Hugo Rosario (Salesforce Customer), a seasoned hiring manager that leads the Salesforce Department of multinational company with over 100 interviews under their belt. Step into the manager's chair and gain exclusive behind-the-scenes insights into what makes a Salesforce consultant stand out during the interview process. From deciphering the unspoken cues to mastering key strategies, we'll explore the intricacies of the interview process and provide practical tips for consultants looking to not only pass interviews but also thrive in their roles. Whether you're a seasoned professional or just starting your Salesforce journey, this session is your backstage pass to the secrets that hiring managers wish you knew.

Behind the Scenes From the Manager's Chair: Decoding the Secrets of Successfu...

CzechDreamin

IoT Analytics Company Presentation May 2024

IoTAnalytics

How to differentiate Sales Cloud and CPQ on first glance might be tricky if you do not know where to look and what to look at. You will know :-) Managing the sales process within Salesforce is a common use case that can be managed with standart Sales Cloud. If you want to do entire quoting process you will find out Salesforce CPQ solution exists. What is then the difference if both can handle selling products? You will see comparison of 10 different features, which Sales Cloud and Salesforce CPQ handle differently. Simple question you will always remember if you should consider using Salesforce CPQ will be a cherry on top.

10 Differences between Sales Cloud and CPQ, Blanka Doktorová

CzechDreamin

In this session, we will showcase how to revolutionize automated testing for your software, automation, and QA teams with UiPath Test Suite. In part 1 of UiPath test automation using UiPath Test Suite – developer series, we will cover, Software testing overview What is software testing Why software testing is required Typical test types and levels Continuous testing and challenges Introduction to UiPath Test Suite UiPath Test Suite family of products Speaker: Atul Trikha, Chief Technologist & Solutions Architect, Peraton and UiPath MVP Deepak Rai, Automation Practice Lead, Boundaryless Group and UiPath MVP

UiPath Test Automation using UiPath Test Suite series, part 1

DianaGray10

Recently uploaded (20)