Robert Douglas Little has over 14 years of experience in healthcare, social services, and criminal justice. He currently works as a Treatment Team Leader and Outpatient Clinic Director in New York, where he has decreased clinic censuses and increased admissions. Little has a Master of Social Work from Adelphi University and a Master of Public Health from Capella University, and is currently a Doctoral of Public Health candidate at Capella as well. He has extensive experience in program management, data analysis, policy development, and community outreach.

1. ROBERT DOUGLAS LITTLE
40 GOLD STREET
EAST STROUDSBURG, PENNSLYVANIA 18301
Summary
Highlights
Accomplishments
Experience
Cell: (347)268-7862
ROBERT.LITTLE1976@LIVE.COM
Community Outreach Specialist skilled in case management, health care management, program coordination, and
quantitative and qualitative data analysis. Over 14 years in health care, social services, and criminal justice.
Community development
Data collection and analysis
Project management
Policy development
Excellent interpersonal skills
Case management
Program evaluation
Community development
Inter-governmental and legislative relations
Citizen engagement
Community outreach expert
Crisis intervention and resolution
Documentation
Ensured charting accuracy through precise documentation.
2 Successful Accreditations with New York State Office of Mental Health Assertive Community Treatment
Program
Successful New York State Office of Mental Health Article 599 Outpatient Behavioral Health Clinic Accreditation
for 30 out of 36 months.
Facilitated successful Joint Commission Behavioral Health Accreditation for 3 years.
12/2013 - Current
New York, New York
Treatment Team Leader - Outpatient Clinic Director
New York State Office of Mental Health - Manhattan Psychiatric Center
Collaborated with cross-functional teams to draft project schedules and plans.
Decreased clinic census by 10 percent.
Established and maintained positive relationships with government regulators, residents, families, other area
health care providers, physicians and community at large.
Fostered interdisciplinary relationships by negotiation and consensus building to attain goals for all disciplines.
Worked with state clients and stakeholders to shape procurements and identify opportunities for value added
services.
Assessed clients' eligibility for federal and state benefits programs.
Devised short and long-range action plans to address a wide variety of outpatient clinic needs.
06/2013 - 12/2013
Bronx, New York
Assertive Community Treatment Program Manager
New York State Office of Mental Health - Bronx Psychiatric Center
Actively served on Utilization Review Committee by reviewing policies, patterns of providers and sanction
processes.
Maintained up-to-date and comprehensive electronic and paper filing systems.
Incorporated evidence-based care into practice environment to ensure high quality care for patients and their
families.
Reduced program Census by 20 percent, and increased admissions by 25 percent.
01/2010 - 12/2010
Minneapolis, Minnesota
Researcher
Capella University
Collaborated with health specialists and civic groups to determine community health needs and the availability of
services and to develop goals for meeting needs.

2. Education
Skills
Collected and analyzed data
11/2008 - 07/2010
Bronx, New York
Treatment Team Leader - Community Services
New York State Office of Mental Health - Bronx Psychiatric Center
Increased clinic and Assertive Community Treatment admissions by 20 percent.
Assessed clients' eligibility for federal and state benefits programs.
Served as liaison between management, clinical staff and the community.
Collaborated with cross-functional teams to draft project schedules and plans.
Monitored team progress and enforced deadlines.
02/2008 - 11/2008
Bronx, New York
Treatment Team Leader
New York State Office of Mental Health - Bronx Psychiatric Center Inpatient Services
Decreased inpatient admissions by 27 percent.
Provided thorough supervision for day-to-day operations of facility in accordance with set policies and guidelines.
Jumped in to fill gaps for on call rotation when necessary.
Monitored the nursing and operation of support departments to ensure that resident needs met and facility
properly maintained.
Doctoral of Public Health Candidate: Capella University - Public Health 2016
Minneapolis , Minnesota
Coursework in Public Health
Advanced coursework in Business Administration and Public Policy
Coursework in Urban Planning and Development
Coursework in Health Service Policy and Analysis
Coursework in Community and Public Health
Master of Science in Public Health: Capella University - Public Health 2010
Minneapolis, Minnesota
Coursework in Public Health
Epidemiology coursework
Coursework in Health Service Policy and Analysis
Health Care Financing course
Coursework in Community and Public Health
Master of Social Work: Adelphi University - Social Work 2006
Garden City, NY
Coursework in Psychology, Social Work and Counseling
Coursework in Social Work, Marriage and Family Therapy and Child Development
Excel, Office, PowerPoint, MS Word, programming, Project Management, quality - assurance, Research, Data Analyst,
strategic planning,