Lisa Stichler has over 15 years of experience in telecommunications sales and operations management. She has consistently met or exceeded sales targets and grown businesses from zero accounts to servicing over 25 properties. Stichler is skilled in developing partnerships, negotiating contracts, and ensuring customer satisfaction. She offers expertise in B2B sales, account management, operations, contract development, and client relations.

1. Lisa M. Stichler
16625 Euler Road • Bowling Green, Ohio 43402
419.266.5558 • lisastichler@mail.com
Telecommunications Regional Sales / Business Development
Offer expertise driving sales of customer products and services by securing contracts and fostering excellent
partnerships to expand market share. Consistent record of meeting or exceeding sales targets and proven ability to
negotiate with key decision-makers. Coordinate with network and product teams to ensure availability of services.
Ensure all contractual obligationsand targets are met, exceeding and or meeting performance metrics. Equipped with
effectivecommunication, presentation andinterpersonalskills, in addition to strong organizational skills and attention
to detail.
Areas of Expertise
B2B Sales / Solution Sales • Account Management • Billing • Operations Management • Contract Development
Negotiations • Time Management / Scheduling • Client Relations • Product Knowledge
Inventory Management • Customer Service • Problem Solving / Resolution • Territory Development
Event Management • Microsoft Office Suite • Accounts Payable / Receivables • Collections
Career Summary
THE WIRELESS SOURCE for AT&T; Bowling Green,Ohio and Findlay,Ohio• 2009 – Present
Memberof the AT&T Connected Communities
OperationsManager
Oversee all aspectsof operationsforthisAT&TbusinesspromotingWireless,TV,Internet,andHome Phone servicesto
tenantsthroughoutOregon,Perrysburg,Maumee,Toledo,BowlingGreen andFindlay,Ohio. Openedfacilities where
there wasno otheropportunityorservice.Ledstrategiestobecome asuccessful businessthat once operatedeight
locations. Scoutpropertiestobring newclients onboard tothe AT&Tprogram.Provide personalizedservice and
attention;go above and beyondtosatisfycustomers. Overseethree individualsatone store;previously provided
leadershipto30.
 Launched businessfromzero accounts and grewto 25-30 propertiesover four years,despite intense
competition.
 Propelledrevenue byaddedan average of 150 saleseach month valuedat $10 - $15,000 monthly.
THE WIRELESS SOURCE for ALLTEL; Bowling Green,Ohio• 2003 – 2009
OperationsManager– NW Ohio
Grewoperationsto tenlocationsproviding AlltelservicestocustomersinFindlay,UpperSandusky,Toledo,Perrysburg,
BowlingGreen,andDefiance.Managedupto30 individualsinadditiontohandling payroll,AP/AR,inventory
management,humanresources,collections,trainingand customerservice.Maintainedaccountabilityateachlocation,
executingturnaroundmanagement initiatives asneeded forpoorperformingstores.
 Grewsalesthrough referralsand developmentoftrust in additionto a reputationfor providingthe highest
level ofpossible service as a one-stopshop.
 Increasedrevenue from zeroto approximately$20K each month.
 Recipientofnumerous Alltel Awardsto include Agentof the Year from 2004 to 2008 for each location.
 Conductedextensive researchto ensure that commissionswere fullyreimbursedfor commissions.
UNITED COLLECTION BUREAU; Toledo,Ohio • 2002 – 2004
CollectionAgent– credit cards, ChaseBank and Verizon
Education & Professional Development
The University of Toledo Community & Technical College – Paralegal Studies
Microsoft Office and Excel • Product Training • CPI Regulations • Sales Training