The Lawyer’s
Guide to Linked In,
 Facebook and
    Twitter
Landing your next client using social media




        Carolyn Elefant,LawOfficesofCarolynElefant.com
WHY USE
SOCIAL MEDIA?
Your clients are using
 social media: 1 billion
Facebook users (October
         2012)
     Your clients are
   using social media.
      Over 1 billion
     Facebook users
       (Oct. 2012).
December 16, 2010




 Clients are using
 social media in a
way that is directly
    relevant to
     lawyers….
In-house counsel & CEOs are using
           social media



               In house counsel are using
               social media to choose
               lawyers:
               •22% GCs said Twitter was a
               factor in hiring
               •18% considered
               endorLinkedIn profiles and
               endorsements
Your competitors are using social media
•1.8 million lawyers on LinkedIn
•56% lawyers have FB or LI profile
•Lawyers with blogs have 434 more
google links
WHAT TYPES OF
SOCIAL MEDIA?
Why the big 3?
•Largest collective # of users
•Best mix of personal-
professional-consumer and varied
interfaces
Resume            Cocktail Party




         Watercooler
Best practices of social media
  common to all platforms
1.      Set
       Goals

•Meet clients
•Media
exposure
•SEO
•Relationships
w/lawyers
•Other
2.    Match platform to goals.

  Media
  Business
  clients

Relationships
with lawyers

Consumer
clients

  SEO
3.   Create robust profiles.

 •Match form to format
 •Strong active verbs & links
 •1 full profile > 100 sparse
 profiles
 •Photo!
 •Create 2-3 profiles all at the
 same time
 •Update, update, update!
4. Balance personal and professional;
informational and self-promotional
The Social Media Formula
for Twitter (vary for FB & LI)

 •50% - links to online content
 •30% - conversation with others
 •10% self-promotional
 information
 •10% personal hobbies and
 interests
5. Be authentic. Have a pulse
          B
6.   Take online relationships offline
              B
7. Be consistent!
          B

                 3 tweets/day = 90
      Minutes          Minutes
                 contacts/week
         +           + Minutes
      Minutes
    __________
                       Results
      Results!

         2 link requests/week =
         100 new connections/yr
8. Time management
tips for social media
Make the most of your
      limited time
•Squeeze work into cracks

•Consistently post a few times in
early a.m. (7 - 10 a.m.) on weekdays
since web traffic is high this time of
day

•Use your smart phone for flexibility
and post while standing in line at
store or at soccer practice

•Post to social media when on “kid
duty” since it’s a simple, low
attention task
Leverage mobile
devices to optimize
social media use
9. Know and follow the
    rules of social
    media. Always.
Platform
                            4
          Platform
     terms of of
          Terms
      service
           Service         Sets of
                 Firm    rules for
Ethics          social    lawyers
rules           media        on
                           social
                policy     media
           Neiqutte
     Netiquette
Platform-Specific
  FEATURES & TIPS
SEO
               terms




Professional
photo
Tips for adding
                      connections:
                      •Personalize intro
                      •Don’t spam
                      •Ask contacts for
                      help
                      w/connecting



Add connections
Options: email spam
Existing contacts
School, jobs
Groups
              •Check group
              demographic
              before joining
              •Closed goups
              better
              •Start your own




2 posts a
week = not
very active
Get & give
testimonials:
For business
colleagues & clients -
be persistent
Giving can enhance
your profile too
New feature:
endorsement
IDEAS FOR LINKED IN

!Publicize your speaking engagements &
invite others
!Contact reporters via LinkIn or arrange to
meet with colleagues in different cities
!Start a group (but keep it moderated)
!For fee advertising - inexpensive & fairly
effective
Twitter Tips
140
character
bio


            Search topics
            or colleagues
Twitter LEXICON
@carolynelefant   Twitter “handle.” Try to use your real
                  name.

Tweet             140-character communication on Twitter.


RT, MT            ReTweet - passing along tweet; do it
                  generously. MT denotes tweet is modified
                  or shortened

DM                Direct message. Private communication
                  between 2 Twitterers. Must mutually
                  follow to DM
# Hashtag         Hashtag denotes a topic or event.
                  Frequently assigned for conferences; can
                  aggregate hashtag stream
Twitter T ips
•Volunteer to tweet a conference -
organizers & speakers love it; others will
follow
•Tweet like an industry insider - 5-10
news tips per day (Google reader) and
gain expertise
•Organize tweet-ups (online to offline)
•Follow media & other thought leaders in
your industry
The 2 faces of FacEbook




    2 Faces of Facebook
     Personal   professional
FACEBOOK TIPS
Personal                         Professional (Fan Page) for
                                 Lawyers
Purpose: Interact w/friends -    Purpose: Can post law firm
they’ll call if they need a      events, sponsorship of sports
lawyer. Discovery                team, photos from parties,
commonality - people do          etc…
business w/those they like.
Warning: Don’t discuss cases     Warning: Warn clients re:
even with friends under          pros/cons liking page for
“limited” privacy. Nothing is    confidentiality.
private on FB. May not want to
friend clients
Most people use FB anyway.       FB page may be hard for firm
So why not?                      to maintain. Better tool for
                                 firm projects like events or
                                 association.
Where to find me on social media



                    www.twitter.com/
                     carolynelefant
                        http://www.linkedin.com/in/carolynelefant




www.linkedin.com/in/                            https://plus.google.com/
   carolynelefant                              112199202096472402474


                       www.pinterest.com
                       /myshingle
  Email: carolyn@carolynelefant.com/ Web: carolynelefant.com

LinkedIn, Facebook & Twitter for Lawyers

  • 1.
    The Lawyer’s Guide toLinked In, Facebook and Twitter Landing your next client using social media Carolyn Elefant,LawOfficesofCarolynElefant.com
  • 2.
  • 3.
    Your clients areusing social media: 1 billion Facebook users (October 2012) Your clients are using social media. Over 1 billion Facebook users (Oct. 2012).
  • 4.
    December 16, 2010 Clients are using social media in a way that is directly relevant to lawyers….
  • 5.
    In-house counsel &CEOs are using social media In house counsel are using social media to choose lawyers: •22% GCs said Twitter was a factor in hiring •18% considered endorLinkedIn profiles and endorsements
  • 6.
    Your competitors areusing social media •1.8 million lawyers on LinkedIn •56% lawyers have FB or LI profile •Lawyers with blogs have 434 more google links
  • 7.
  • 8.
    Why the big3? •Largest collective # of users •Best mix of personal- professional-consumer and varied interfaces
  • 9.
    Resume Cocktail Party Watercooler
  • 10.
    Best practices ofsocial media common to all platforms
  • 11.
    1. Set Goals •Meet clients •Media exposure •SEO •Relationships w/lawyers •Other
  • 12.
    2. Match platform to goals. Media Business clients Relationships with lawyers Consumer clients SEO
  • 14.
    3. Create robust profiles. •Match form to format •Strong active verbs & links •1 full profile > 100 sparse profiles •Photo! •Create 2-3 profiles all at the same time •Update, update, update!
  • 15.
    4. Balance personaland professional; informational and self-promotional
  • 16.
    The Social MediaFormula for Twitter (vary for FB & LI) •50% - links to online content •30% - conversation with others •10% self-promotional information •10% personal hobbies and interests
  • 17.
    5. Be authentic.Have a pulse B
  • 19.
    6. Take online relationships offline B
  • 20.
    7. Be consistent! B 3 tweets/day = 90 Minutes Minutes contacts/week + + Minutes Minutes __________ Results Results! 2 link requests/week = 100 new connections/yr
  • 21.
    8. Time management tipsfor social media
  • 22.
    Make the mostof your limited time •Squeeze work into cracks •Consistently post a few times in early a.m. (7 - 10 a.m.) on weekdays since web traffic is high this time of day •Use your smart phone for flexibility and post while standing in line at store or at soccer practice •Post to social media when on “kid duty” since it’s a simple, low attention task
  • 23.
    Leverage mobile devices tooptimize social media use
  • 24.
    9. Know andfollow the rules of social media. Always.
  • 25.
    Platform 4 Platform terms of of Terms service Service Sets of Firm rules for Ethics social lawyers rules media on social policy media Neiqutte Netiquette
  • 26.
  • 27.
    SEO terms Professional photo
  • 28.
    Tips for adding connections: •Personalize intro •Don’t spam •Ask contacts for help w/connecting Add connections Options: email spam Existing contacts School, jobs
  • 30.
    Groups •Check group demographic before joining •Closed goups better •Start your own 2 posts a week = not very active
  • 31.
    Get & give testimonials: Forbusiness colleagues & clients - be persistent Giving can enhance your profile too New feature: endorsement
  • 32.
    IDEAS FOR LINKEDIN !Publicize your speaking engagements & invite others !Contact reporters via LinkIn or arrange to meet with colleagues in different cities !Start a group (but keep it moderated) !For fee advertising - inexpensive & fairly effective
  • 33.
  • 34.
    140 character bio Search topics or colleagues
  • 35.
    Twitter LEXICON @carolynelefant Twitter “handle.” Try to use your real name. Tweet 140-character communication on Twitter. RT, MT ReTweet - passing along tweet; do it generously. MT denotes tweet is modified or shortened DM Direct message. Private communication between 2 Twitterers. Must mutually follow to DM # Hashtag Hashtag denotes a topic or event. Frequently assigned for conferences; can aggregate hashtag stream
  • 36.
    Twitter T ips •Volunteerto tweet a conference - organizers & speakers love it; others will follow •Tweet like an industry insider - 5-10 news tips per day (Google reader) and gain expertise •Organize tweet-ups (online to offline) •Follow media & other thought leaders in your industry
  • 37.
    The 2 facesof FacEbook 2 Faces of Facebook Personal professional
  • 38.
    FACEBOOK TIPS Personal Professional (Fan Page) for Lawyers Purpose: Interact w/friends - Purpose: Can post law firm they’ll call if they need a events, sponsorship of sports lawyer. Discovery team, photos from parties, commonality - people do etc… business w/those they like. Warning: Don’t discuss cases Warning: Warn clients re: even with friends under pros/cons liking page for “limited” privacy. Nothing is confidentiality. private on FB. May not want to friend clients Most people use FB anyway. FB page may be hard for firm So why not? to maintain. Better tool for firm projects like events or association.
  • 39.
    Where to findme on social media www.twitter.com/ carolynelefant http://www.linkedin.com/in/carolynelefant www.linkedin.com/in/ https://plus.google.com/ carolynelefant 112199202096472402474 www.pinterest.com /myshingle Email: carolyn@carolynelefant.com/ Web: carolynelefant.com