Lifestyle1

Welcome
 Today we will:
 Take a quick assessment test
 Review will and present tense
 Discuss technology, the internet, and computers
 Practice conversations using transitive and intransitive phrases
 Examine email greetings, responses and commonly used terms
 Practice using expect to, look forward to, and wait for
 Read about and practice when to use ‘sorry’
 Listen to problems related to travel

Quick Assessment
 Please take 20 minutes to finish the Placement Test.
 Don’t guess. If you don’t know an answer or haven’t
finished the test, leave that question blank.
 Part of this test is fluency. That means that sometimes
more than one answer may be correct, we are looking for
the answer that a native speaker would typically use.
 At the end of the test, write down what you think your
score will be. If you are correct, you will be given two
extra points.

Unit 2
Troubleshooting
will for
offers
decisions
and
promises
 Ask your partner these questions:
 Hello, what’s your name?
 Do you use a computer every day?
 Which type of computer do you use most?
 Desktop
 Laptop
 Cellphone (mobile)
 What is your favorite website? Why?
 Do you spend too much time on Facebook?
 Do you play any computer games? Which?
 What do you do if your computer has a
problem?
 Choose one: would you rather:
 not brush your teeth for one week or
 not use the internet for one week

Part 2
 Calling Tech Support
 Listen to part 2: You will hear an office worker asking for help
with their computer.
 The dark squares are tech support (also called IT), and the light
squares are the office worker.
Office worker Tech Support
(Chris Orth) (IT guy)
 Listen and draw a line to what each person says. Check your work.
Start Here!

 Follow the chart to make two more conversations.
 Take turns to be either Chris or Tech Support.
1
2

1. I’m having trouble with it.
2. I’ll look into it.
3. I’ll find out what’s wrong.
4. I’ll get back to you.
5. I’ll let you know as soon
as possible.
6. It’ll be back up and
running soon.
a. I’ll work out what the
problem is.
b. I’ll call you back with the
information.
c. I’ll tell you as soon as I can.
d. I’m having a problem with it.
e. It’ll work again soon.
f. I’ll investigate.
Page 13 Part 4 - Matching
Match the expressions with similar meanings.

1. I’m having trouble with it.
2. I’ll look into it.
3. I’ll find out what’s wrong.
4. I’ll get back to you.
5. I’ll let you know as soon
as possible.
6. It’ll be back up and
running soon.
d. I’m having a problem with it.
f. I’ll investigate.
a. I’ll work out what the problem is.
b. I’ll call you back with the information.
c. I’ll tell you as soon as I can.
e. It’ll work again soon.
Page 13 Part 4 - Matching
Match the expressions with similar meanings.

Part 5 – will and ‘ll
Review: pages 169 and 171
Don’t use will if the situation you are talking about is happening now.
You can use will for…
predictions (預測)
In the future, Americans will learn Chinese.
Workers will need to able to speak English to earn a high salary.
sudden decisions (臨時決定)
The teacher’s sick today? Cool! I’ll just stay in bed and sleep.
I think I have diarrhea. I’ll need to run to the bathroom.
offers (提議) and promises (承諾)
I will let you copy my homework if you take me to a movie.
I will always love you, baby. No really, I will. I promise!
sentences with if that will come true (real conditionals)
If I wake up early, I will go jogging.
If you don’t breathe, you will die.
* special note: if you are talking about something that probably won’t happen or
really isn’t true, you usually use would instead:
If I won US$10,000,000, I would travel the world.
If I were Jeremy Lin, I would kick Kobe Bryant’s butt.

Let’s check – will or simple present?
Work with a partner. Choose the correct answer for the following:
A: What’s the problem?
B: I (will have / have / has) a problem with my computer.
A: My printer isn’t working.
B: Bring it to the store and (I’ll have / I have / I’m having) a look at it.
A: Is your report ready yet?
B: No, but don’t worry. I ('ll finish / I finished / finish) it tonight.
A: What is Eric’s job?
B: He (work / works / 'll work) at the reception desk.
A: What are the usual opening hours?
B: They (open / opens / will open ) every day from 9 a.m. to 5 p.m.
A: It’s really urgent.
B: Don’t worry. I (start / will start / have start) on it right away.

Part 7: Verbs with back
This one’s easy. Back can go with many verbs. Just remember the following:
send (ob) back go back phone (ob) back put (ob) back
bring (ob) back be back write (ob) back come back
The phrases above with (ob) are transitive. That means that you can put the object of
the sentence in between the verb and back. You don’t have to, but you can if you want.
Example:
That dress makes your butt look fat. You should put it back.
You shouldn’t wear that dress. It should be put back .
The phrases without (ob) are intransitive. They shouldn’t be split.
Example:
Good: The teacher said I have to go back to my seat.
Bad: The teacher said I have to go my seat back.

Part 7 - Answers
1. bring (it) back 2. phone (you) back 3. come back 4. send (them) back
5. be back 6. go back 7. put (the files) back 8. write back
Part 8: Use will to practice making decisions, offers and promises with your
partner. Try to use the verbs with back in your answers, if possible.
A B
Your mother called while you were out. I’ll phone her back right now.
I forgot my textbook.
My roommate just went to Puli.
The teacher just sent me an email.
Your new pants are too tight.
This lunch tastes terrible!
My dog ran away last week.
The battery in my phone has died.

manning – working, running, or
operating a business
FYI – For Your Information
flight details – information such as
when and where an airplane is
arriving.
ASAP – As Soon As Possible
organize transport from the
airport – make a plan for someone to
get from the airport to his or her
hotel.
attaching – including a file (附件) in an
email
FAQs – Frequently Asked Questions
ship your order – send the products
that you have bought
Ref. No. – reference number; a number
a company gives to a product
Page 14 Parts 3 & 4
Part 3 – Work with your partner. Match the emails on the left side of the page
with the responses on the right side of the page.
Part 4 – Work in groups of 4 and answer the questions.
European plug adaptors

1. you think that
something will happen
2. you’re doing nothing
until something
happens
3. you think that
something good will
happen; you’re excited
and you’re thinking
about it a lot
We’re looking forward to
We’re waiting for
We’re expecting to
Page 15
Part 7: Match the phrases with the meanings.
After expect use to + verb
She expects to pass the test.
After look forward to use –ing
I’m looking forward to eating lunch.

1. you think that
something will happen
2. you’re doing nothing
until something
happens
3. you think that
something good will
happen; you’re excited
and you’re thinking
about it a lot
We’re expecting to
We’re waiting for
We’re looking forward to
Page 15 - Answers
Part 7: Match the phrases with the meanings.
After expect use to + verb
She expects to pass the test.
After look forward to use –ing
I’m looking forward to eating lunch.

Part 8
Complete the sentences
with:
1. We’re expecting to
2. We’re waiting for
3. We’re looking
forward to
1. ____ the bus. It’s five minutes late.
2. ____ see a rise in inflation this year.
3. The exhibition starts July 19th. ____
meeting you at our stand.
4. ____ complete the project before the
end of the month.
5. Have a good trip. ____ hearing all
about it when you get back.
6. There’s nobody at the ticket desk.
____ someone to come and serve us.
inflation - a general increase in prices and fall in the purchasing value
of money. (通貨膨脹)
exhibition - a public display art or products, held in an art gallery or
museum or at a trade fair. (展覽)

Part 8
with:
1. We’re expecting to
2. We’re waiting for
3. We’re looking
forward to
1. ____ the bus. It’s five minutes late.
2. ____ see a rise in inflation this year.
3. The exhibition starts July 19th. ____
meeting you at our stand.
4. ____ complete the project before the
end of the month.
5. Have a good trip. ____ hearing all
about it when you get back.
6. There’s nobody at the ticket desk.
____ someone to come and serve us.
inflation - a general increase in prices and fall in the purchasing value
of money. (通貨膨脹)
exhibition - a public display art or products, held in an art gallery or
museum or at a trade fair. (展覽)
2
1
3
2
3
2

Try some more
with:
1. expect to
2. wait for
3. look forward to
1. Please stay here and ____ further
instructions.
2. I ____ hearing from you.
3. I really ____ make a lot of money.
4. She has to ____ a call from her boss
before she can leave work today.
5. Let’s ____ the rain to stop before we
go outside.
6. My parents ____ hear from me every
night.
7. You should ____ passing the TOEIC
exam soon.
8. I really have to use the restroom. I
can’t ____ us to take a break!

Try some more
with:
1. expect to
2. wait for
3. look forward to
1. Please stay here and ____ further
instructions.
2. I ____ hearing from you.
3. I really ____ make a lot of money.
4. She has to ____ a call from her boss
before she can leave work today.
5. Let’s ____ the rain to stop before we
go outside.
6. My parents ____ hear from me every
night.
7. You should ____ passing the TOEIC
exam soon.
8. I really have to use the restroom. I
can’t ____ us to take a break!
3
3
2
1
1
2
2
2

Parts 1 - 3
Ask your partner these questions:
1. Do you think people in Taiwan are polite? Why or why not?
2. Have you ever had to say sorry to someone? Why?
3. What would you if you bumped (碰撞) into someone?
4. What would you say to someone if they bumped into you?
Part 2: Read the article on page 16.
Vocabulary:
apologize - 道歉
anywhere else - 其他地方
automatically - 自動
passersby - 路人
crowded - 擁擠
(her) fault - （她）的錯
experiment - 實驗
Belgium - 比利時
Poland - 波蘭
Lebanon - 黎巴嫩
Scandinavia - 斯堪的納維亞
Russia - 俄羅斯
came close to - 接近
jumping out of the way - 閃開
Part 3: Work in groups of 4 and answer the questions.

Parts 5 & 6
Part 5: Listen and write the missing parts of the conversation.
A: Jean Pierre Moreau.
B:
A: Hi, Rosemary. Look, can I call you back?
B:
A: Yes, I’m in the middle of something.
B:
A: Thanks. Bye.
Part 6: Look at the phrases below. Ask your partner to translate them.
a. Is this a good time to call? b. Look, I’m really busy right now.
c. Have you got a minute? d. I’m sorry, but I’m in a meeting.
e. Can I call you back? f. Are you busy?
g. Is it important? h. Sorry, but it’s not a good time.
Which phrases can you use to…
1. stop people interrupting ( 干擾) you?
2. check it’s OK to interrupt people?

Parts 5 & 6
B: Hi, it’s Rosemary.
B: Oh, sorry, is this a bad time?
B: No problem.
A: Thanks. Bye.
1. stop people interrupting ( 干擾) you?
2. check it’s OK to interrupt people?

Parts 5 & 6
B: Hi, it’s Rosemary.
B: Oh, sorry, is this a bad time?
B: No problem.
A: Thanks. Bye.
1. stop people interrupting ( 干擾) you? b, d, e, g, h
2. check it’s OK to interrupt people? a, c, f

Parts 7 & 8
Part 7: Listen Jean Pierre and Rosemary’s next call. How many times do
they say ‘sorry’?
Part 8: Listen again and complete the examples below. Then match each
example to the correct reason a - d.
1. A: Thanks for getting back to me.
B: Sorry I couldn’t speak earlier.
2. I’m sorry to trouble you but I need an email address for Steve Parks.
3. A: Eight oh four?
B: No, eighty-four.
4. A: That’s right.
B: Sorry?
A: I said that’s right.
Reasons: People might apologize when they…
a. interrupt someone’s work. b. regret something they did.
c. don’t hear. d. need to correct something they said.

Parts 7 & 8
Part 7: Listen Jean Pierre and Rosemary’s next call. How many times do
they say ‘sorry’?
Part 8: Listen again and complete the examples below. Then match each
example to the correct reason a - d.
1. A: Thanks for getting back to me.
B: Sorry I couldn’t speak earlier. (b)
2. I’m sorry to trouble you but I need an email address for Steve Parks. (a)
3. A: Eight oh four?
B: No, eighty-four. (d)
4. A: That’s right.
B: Sorry?
A: I said that’s right. (c)
Reasons: People might apologize when they…
a. interrupt someone’s work. b. regret something they did.
c. don’t hear. d. need to correct something they said.

Parts 2 & 3
Part 2: Listen to a traveler making a telephone call. What
problem do the have and what do the arrange to do?
Part 3: Here is what Anna says but what about Bridget?
Work in pairs and write what you think Bridget says.

Part 3
1. Hi Ana, where are you?
2.What’s that?
3.Oh no! Where is it?
4.When will it arrive?
5. Don’t worry. I’ll come and get you.
6.It’s no problem. Where exactly are you?
7. Only thirty or forty minutes
8.Don’t mention it. I’m looking forward to seeing you.
This is what Bridget says to Ana:

N O W T H A T W A S N ’ T S O B A D , W A S I T ? T O D A Y W E :
• Took a quick test
• Reviewed will and present tense
• Discussed technology, the internet, and computers
• Practiced conversations using transitive and intransitive phrases
• Examined email greetings, responses and commonly used terms
• Practiced using expect to, look forward to, and wait for
• Read about and practiced when to use ‘sorry’
• Listened to problems related to travel
Congratulations!

Please read the Unit 3 article on page 20
and answer the questions in Part 3
before tomorrow’s class.
Thanks!

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