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Meet A to Z of
Global Leading IT
Meet A to Z of Global Leading IT




Contents
Introduction                                2
CEO Message                                 4
Brand Identity & Vision                     6
Core Competence
 Smart Technology, Service & Smart People    8
 Leadership & Love                          14
 Global Management & Global Partnership     20
New Strategic Business Domain               26
Traditional Business Domain                 32
Business Reference                          36
History                                     40
Financial Highlights                        42
Global Network                              44
Global Information Technology (IT) - It’s What We’re All About!
IT begins and ends with LG CNS. LG CNS has opened doors of possibilities and
introduced advanced technologies and services that paved the way for a smarter future.
When it comes to IT, everything from A to Z is brought to you by LG CNS!
Promising the Best & Exceeding Expectations!

                                              In 1987, we, LG CNS, began our long journey of innovation in the Information Technology (IT) industry. Since
                                              then, we have been relentless in our research and development efforts to deliver the forefront of emerging
                                              technology to our customers. Based on this history, LG CNS has become a successful partner for our
              Value for Customers             customers.


                                              Technology changes rapidly and our customer needs change daily. To create customers’ value in this
              Global Leadership
                                              environment, we have committed to be a true global IT leader with our experience and expertise in IT, our
                                              global partnership, and investments in research and development in concert with constant customer
              Smart Technologies & Services   contact.


                                              In order to dominate the global IT race, we devote time, money and resources towards the goal of building a
                                              premier global company. We have selected new strategic businesses on the basis of smart technologies and
                                              services. Also, we have chosen seven key overseas markets to develop to the highest standards possible.
                                              Furthermore, we provide programs to make our employees work more productively and innovatively.
                                              Finally, we operate as a socially responsible global citizen that values employee satisfaction in the
                                              workplace.


                                              Our management philosophy is centered on creating customers’ value. Extensive research and development
                                              for new strategic businesses, expanding our business in a global market, and motivating creative employees
                                              are all for our customers. Meet our highly skilled, motivated and well-trained employees who are
                                              encouraged to innovate! Meet our technology superiority never seen before in the industry!
                                              Let LG CNS exceed your expectations. Thank you.




                                              Dae Hoon Kim / President & CEO of LG CNS




CEO Message


                                                                                                                           LG CNS CEO Message-04 05
Brand Identity   An IT Specialist Through Customer-Focused Thinking
                                           and Customer Leading
                                           Since customers have always been the main concern of every innovation and idea that LG CNS creates,
                                           the corporate brand strategy was built based on creating customers’ value. The core brand identity is an
                                           IT specialist that maximizes customer profits through customer-focused thinking and customer leading.
                                           To support the core brand identity, LG CNS built functional and emotional identities including an IT
                                           specialist who provides new and advanced technology, experience and understanding in a wide range of
                                           industries, creative and progressive thinking. Also, these present trust and respect, professional ethics,
                                           passion for customers, and comfort with the stability of LG CNS’s service.




                                  Vision   Global Leader in Smart Technologies and Services
                                           with Creative People
                                           LG CNS has established a road map for the next decade. The “VISION2020 initiative” is concerted effort to
                                           inspire the world. Technology convergence and emerging smart technologies require specific short and
                                           long-term vision planning. Through our “VISION2020 initiative”, LG CNS has developed a strategic plan to
                                           address customers’ fast changing needs in relation to the faster changing IT industry. Our “VISION2020
                                           initiative” distinguishes us from our competitors by addressing corporate objectives to meet our long-
                                           term goals.


                                           The declaration of our “VISION2020 initiative” was the beginning of an internal revolution for LG CNS. We
                                           have made innumerable changes within our organization to foster a creative and self-regulating
                                           organizational culture based on maximizing customers’ value. We have realized that increased
                                           investments in research and development are the only way to become a global IT powerhouse. LG CNS is
                                           now a globally diversified company having grown to international markets to provide you with global
                                           management, labor and expanded infrastructure. Our growth together is unlimited.




Brand Identity & Vision



                                                                                                           LG CNS Brand Identity & Vision-06 07
S
                                                                                            mart Technologies, Services &
                                                                                            mart People

                                                                             Convergence
                                                                             Intelligence
                                                                             Mobility

Fast changing flow of times requires faster IT development. In
order to lead this demand of times and to afford customers a
fast development track for their process, LG CNS has defined
the new technical area called “Smart Technologies and
Services” Creative and talented workforce at LG CNS brings
you the new technologies and services.




  What does Smart Technologies & Services mean?

By converging IT and other technologies from various industries, LG CNS
brings you a higher level of intelligence and mobility to be applied to
your IT projects. As a result, you will see a dramatic increase in service
levels from LG CNS.
LG CNS Will Lead the Smart Era with Advanced
                                              Smart Technologies and Services
                                              In order to overcome the limits of the existing IT market and ensure global leadership, LG CNS has
                                              discovered and developed new ways to grow. The new growth areas have been built on the smart
                                              technologies and services. For this, LG CNS is committed to large-scale R&D investments in 8 new
                                              growth areas including mobile, social infrastructure, engineering, cloud computing businesses and etc.




                                              Smart Technologies and Services are From
                                              Smart People
                                              Smart people are the driving force behind smart technologies and services development. Almost all
                                              employees are IT professionals at LG CNS including professional engineers, R&D specialists, Master’s
                                              and Ph.D. degree holders, IT business specialists, and so on. Smart technologies and services which will
                                              lead the future IT industry are brought to customers by smart people at LG CNS.




                                              Fostering global specialists to operate the future IT industry                    as of Nov. 2010

                                                 License Type                      No. of Persons          License Type             No. of Persons

Smart Technologies, Services & Smart People



                                                                                                                  LG CNS Core Competence-12 13
eadership &
                                                                                                 L   ove


                                                               Humane Leadership
                                                               "Jeong-Do" Management
                                                               Corporate Social Responsibility
LG CNS’s creative ideas and innovative technologies are from
an organizational culture that values human assets. Our
valuable human assets are encouraged to work creatively and
independently. LG CNS’s employees therefore provide
advanced technologies and services. Also, we share what we
have with others in order to grow together
Respecting Human Dignity
                    LG CNS supports an open communication culture and various programs to provide a quality of
                    employees’ lives unsurpassed by many corporations. This culture brings creativity and self-regulation in
                    the organization and exceptionally high performance in the workplace.


                    Open communications (Twittalk, Heartwarming Stories, etc.)
                    LG CNS communication lines are open and freely available by internal blogs, instant messaging, internal message
                    boards, and our “Twitter-like” application called “Twittalk” allowing real-time communications between employees at
                    all levels of the company. Also, the CEO runs the board called “Heartwarming Stories” sharing his experiences and
                    work ideas.

                    Balancing Work and Life (Family Values Program)
                    LG CNS provides a diverse selection of programs to benefit individual employees and their families. LG CNS supports
                    them through comprehensive programs including LG CNS Kindergarten, the Women's Lounge and Nursery and our
                    Total Childcare Assistance.




                    Growing Together with Customers, Business Partners
                    and Neighbors
                    LG CNS shows humane leadership by bringing our customers, partners and local neighbors together for
                    the betterment of society. Our dedication to trust, honesty, and righteousness based on the “Jeong-Do”
                    management principle of LG helps us to be a sustainable enterprise well into the future. LG CNS
                    continues to develop programs for public benefits founded in cooperation, mutual trust, and respect.


                    Vocational Training Consortium for Small and Medium Businesses
                    LG CNS is the first in the industry to develop a “Partner Training Center.” Our small and medium sized business
                    partners must often overcome manpower shortages and insufficient worker training. For them, we provide
                    customized IT education for workers and job seekers. LG CNS is constantly developing new education courses,
                    investing in training facilities and upgrading equipment in order to assist our partners in developing a top-notch workforce.

                    LG CNS IT Dream Project
                    Since 2008, LG CNS has supported the dreams of youth by providing them with scholarships for advanced IT education
                    and supporting them to go on an overseas field trip.

                    Donation of Photovoltaic Generation Equipment
                    LG CNS has resources available from our various renewable energy projects which enable us to donate photovoltaic
                    generation (solar power) equipment to those people most in need of electricity.




Leadership & Love



                                                                                                      LG CNS Core Competence-18 19
lobal Management &
                                                                                 G
Foreign governments and corporations want to make
partnership with LG CNS. LG CNS’s global management system
and diffused network of global partners can help you realize
your IT dreams. Seamless network of R&D, technology and IT
                                                                                 lobal Partnership
partners brings advanced IT to your doorstep.




                                                               Competitiveness
                                                               Network
                                                               Partnership
Global Network for Global Competitiveness
U.K.           Poland
       Netherlands                           Headquarters
                                 Mongolia
                                         China        Japan
                                                                                U.S.A.                LG CNS's global network connects IT management hubs in Korea where the LG CNS’s headquarters is
         Egypt                                                                                        located to China, Japan, U.S.A., Brazil, India, Indonesia, Netherlands, U.A.E., Poland and U.K. Based on
                             U.A.E.
                 Saudi Arabia            Vietnam
                                                                                                      our success in Korea, LG CNS has deployed large-scale projects worldwide. We have effectively
                                                    Philippines
                                 India                                                                implemented systems worldwide including e-government, emergency information network center and
                                      Malaysia
                                                 Indonesia                                            police information systems in the Asia-Pacific regions to imagining, factory automation, medical
                                                                                                      information and traffic control systems in Europe and the Americas.
                                                                                  Paraguay   Brazil

                                                      Australia   New Zealand



                                                                                                      World-class Partnership for Worldwide Success
                                                                                                      Establishing solid global partnership with premier professional corporations with strong capabilities in
                                                                                                      their respective markets is the strength of LG CNS. By partnering with the best in their field, LG CNS can
                                                                                                      provide the superb technology and customized services to make your project succeed.




                                                                                                      Infrastructure



                                                                                                      Network Platform




                                                                                                      Software Platform




            Global Management & Global Partnership


                                                                                                                                                                            LG CNS Core Competence-24 25
New Strategic
Business Domain
Mobile Business
Social Infrastructure Business
Engineering Business
Cloud Computing Business
Future Business
New Strategic Business Domain                                                                                        New Strategic Business Domain




Mobile Business [Embedded / Mobile Service]                                                                           Social Infrastructure Business [Smart Green City / Smart Transportation]
LG CNS is the premier developer of mobile and embedded technologies that bring ‘smart’ appliances to life. With the   LG CNS is developing end-to-end smart technologies and services that can revolutionize not only little handheld
technology, people conduct businesses in a mobile office and control appliances with a phone. LG CNS has developed    devices but will be used for building management, traffic flow management, energy and environmental management
interoperability between mobile devices and applications, embedded software for smart phones and TV and tested of     in cities of tomorrow. LG CNS offers technologies and services for smart green city and smart transportation to create
embedded software.                                                                                                    futuristic cities where environment-friendly facilities and energy conservation are combined.




                                                                                                                                                                                    LG CNS New Strategic Business Domain-28 29
New Strategic Business Domain                                                                                              New Strategic Business Domain




Engineering Business [Manufacturing / Facility]                                                                            Cloud Computing Business [Private / Community / Public Cloud]
LG CNS has a division that transforms conventional manufacturing & logistic facilities into what we call “Dream            Cloud computing will help your enterprise become more cost efficient and secure with data, at the same time, improve
Factories.” The solution includes designing manufacturing & logistic facilities as well as controlling the facilities by   data delivery speed. LG CNS has been a leader in cloud computing for several years. Whether it is a private,
intelligent systems.                                                                                                       community or public cloud, LG CNS will work with you from consulting and design to implementation and training of
                                                                                                                           your operations staff.




                                                                                                                           Planning for Future Business
                                                                                                                           LG CNS is poised to capture and develop the next generation of high-tech growth engines. The future of the IT market
                                                                                                                           is diverse. We are preparing smart gird technology for the convergence of IT to the existing power grid. LG CNS is a
                                                                                                                           leader in U-healthcare, which will transform today's hospitals into omnipresent treatment centers. LG CNS is proud to
                                                                                                                           be at the forefront of new technology development that will radically change the future for all mankind.




                                                                                                                                                                                         LG CNS New Strategic Business Domain-30 31
Traditional
Business Domain
Consulting
System Integration
Outsourcing (ITO / BPO)
Enterprise Resources Planning (ERP)
/ Business Intelligence (BI)
IT Infrastructure Solutions
IT Convergence
Traditional Business Domain
                                                                                                                                          Consulting       Entrue Consulting Partners, a consulting firm of LG CNS, provides total consulting
                                                                                                                                                           services in all domains including strategy, process and IT areas utilizing our
                                                                                                                                                           experience in a variety of projects and up-to-date consulting methodology to enable
                                                                                                                                                           customers to achieve their vision.




                                                                                                                                      System Integration   LG CNS is a master system integrator in all industrial areas by effectively managing
                                                                                                                                                           the initial planning, design, development, procurement and installation of your system.




                                                                                                                                             ITO           LG CNS leverages knowledge and experience for a successful ITO rollout.
                                                                                                                                                           From IT strategic planning to outsourcing IT personnel, we increase efficiency in
                                                                                                                                                           corporate information systems.




                                                                                                                                             BPO           For you to focus on your core business, LG CNS implements and manages any number
                                                                                                                                                           of your business processes. You can outsource your operations management,
                                                                                                                                                           purchasing, production, logistics, R&D, and marketing to LG CNS. We review your
                                                                                                                                                           processes and help you decide which processes would be smart to outsource.




                                                                                                                                           ERP / BI        LG CNS is a global leader for implementing ERP and BI solutions for the public,
                                                                                                                                                           finance, manufacturing and service sectors. Our customized consulting architecture
                                                                                                                                                           eases the implementation and operation of your ERP and BI processes.




                                                                                                                                       IT Infrastructure   You can step into the future with LG CNS's world-class IT infrastructure services. LG
                                                                                                                                           Solutions       CNS develops, implements and manages cloud computing and next-generation data
                                                                                                                                                           centers as well as smart security products.




                                                                                                                                       IT Convergence      LG CNS creates new businesses developed from today's technological advancements.
LG CNS Offers Our Customers Advanced IT and Creative Solutions                                                                                             Industry convergence and IT advancement bring forth business concepts never
                                                                                                                                                           thought of before.

LG CNS offers consolidated IT services built on past experience and know-how. Our services range from business consulting, system
integration, outsourcing, ERP / BI, IT infrastructure solutions to IT convergence whatever it takes to make our customer’s business
succeed.




                                                                                                                                                                                                LG CNS Traditional Business Domain-34 35
Business Reference (Domestic)
                                                                                                                                  Public                                                                                           Service
                                                                                                                                  Judicature                                                                                       Healthcare
                                                                                                                                  Registry Raw Data Migration Project for the Supreme Court                                        U-hospital System for Yonsei University Hospital
                                                                                                                                  Corporation / Real Estate Register Issuing, Reading and Billing Services for the Supreme Court   Medical Image Transmission System (Full PACS) for Korea University Hospital
                                                                                                                                  Registry Information System for the Supreme Court                                                IT Outsourcing for Hanyang University Medical Center
                                                                                                                                  Administration                                                                                   Hospital Information System (HIS) for National Police Hospital
                                                                                                                                  Korean Intellectual Property Office Network (KIPOnet) System                                     Template Generator for Global Hospital Information System (GHIS)
                                                                                                                                  Korea Post Postal Logistics System (POSTNET)                                                     Logistics
                                                                                                                                  National Financial Information System for the Ministry of Strategic Planning and Finance         Information System for Pantos Logistics
                                                                                                                                  Tax Integrated System (TIS)                                                                      Door-to-door Delivery System for Korea Express
                                                                                                                                  Cash Receipt System for Korea National Tax Service                                               Total Logistics System for Dongbu Express
                                                                                                                                  E-Passport Management System                                                                     Logistics System for Hansol CSN
                                                                                                                                  New Passport Information Management System                                                       Distribution
                                                                                                                                  Electronic Civil Service System (G4C : Government for Citizens)                                  A-1 Project for Lotte Home Shopping
                                                                                                                                  Combined Meteorological Information Service of the Korea Meteorological                          Premium Niche Market System for Lotte.com
                                                                                                                                  Administration (COMIS-3)
                                                                                                                                                                                                                                   Integrated Purchase / Logistics System for Our Home Food Service
                                                                                                                                  Online Lottery System for Nanum Lotto
                                                                                                                                                                                                                                   MD System Implementation Project for GS Retail
                                                                                                                                  Integrated Call Center of Seoul City (Dasan Call Center 120)
                                                                                                                                  Comprehensive Information System for Maritime Safety                                             Construction
                                                                                                                                  Emergency Rescue System                                                                          Outsourcing for Hyundai Industry Development
                                                                                                                                                                                                                                   Implementation of Total Project Management System (TPMS) for GS
                                                                                                                                  Defense                                                                                          Engineering & Construction
                                                                                                                                  Ground Tactics C4I System (ATCIS)                                                                Intelligence Building System (IBS) for Sangam DMC True Tech Building
                                                                                                                                  Korea Combat Training Center (KCTC)
                                                                                                                                                                                                                                   Education
                                                                                                                                  Air Force C4I System
                                                                                                                                                                                                                                   Open S/W Based Digital Textbook Service Environment Implementation Project
                                                                                                                                  Military Information Management System (MIMS)
                                                                                                                                                                                                                                   Digital Textbook Advancement and Additional Development Project
                                                                                                                                  Traffic
                                                                                                                                                                                                                                   Others
                                                                                                                                  Transportation Card System for Seoul City
                                                                                                                                                                                                                                   MPost Mobile Platform Service
                                                                                                                                  Integrated Information System for Korea Express Rail (KTX)
                                                                                                                                  Transport Operation and Information Service (TOPIS) for Seoul City
                                                                                                                                                                                                                                   Communication / Media
                                                                                                                                  Seoul Expressway Traffic Management System
                                                                                                                                  Incheon Metropolitan City Bus Information Management System (BMS / BIS)                          Communication
                                                                                                                                  Electric Vehicle Charging Infra for Seoul City                                                   Network Management System (TOSS) for LG U+
                                                                                                                                                                                                                                   Enterprise PI Project for LG U+
                                                                                                                                  Construction
                                                                                                                                                                                                                                   Groupware / EP for LG U+ (Formally known as LG Telecom, LG Powercom, and LG Dacom)
                                                                                                                                  U-City Establishment Project for Eunpyeong-gu, Seoul City
                                                                                                                                                                                                                                   Next Generation Billing System (Next CSBS) for LG U+ (Formally known as LG Telecom)
                                                                                                                                  U-City Establishment Project for Magok District, Seoul City
                                                                                                                                                                                                                                   Integrated CSS (Xcion) System for LG U+ (Formally known as LG Powercom)
                                                                                                                                  U-City Establishment Project for Pangyo District, Seongnam City
                                                                                                                                                                                                                                   TCIS Billing System for KT
                                                                                                                                  Intelligent Building System (IBS) Implementation at Songdo International Business District
                                                                                                                                  Energy Supply System for Daejeon Cogeneration Plant                                              Media
                                                                                                                                                                                                                                   Realization of Paperless through Reliable Scan Based on C&M Multi-Functional Device
                                                                                                                                  Education
                                                                                                                                                                                                                                   Korean SAT (Scholastic Aptitude Test) Online Lecture System for EBS
                                                                                                                                  Administration and Finance Integration in Regional Education (EDUFINE)                           (Educational Broadcasting System)
                                                                                                                                  National Electronic Library System for the National Library of Korea                             Main Operation System for KBS (Korean Broadcasting System)
                                                                                                                                  Comprehensive Culture and Arts Information System for the Ministry of Culture and Tourism        Revenue Management System Consulting and PI for KBS (Korean Broadcasting System)
                                                                                                                                  Public Corporation                                                                               Broadcasting Production System (in DMS for HDTV) for Korean Broadcasting Institute
                                                                                                                                  PI / ERP Project for KEPCO                                                                       Digital Archiving System for NATV (National Assembly TV)
                                                                                                                                  PI / ERP Project for KEPCO KPS                                                                   HD Broadcasting / NPS System for Korea Economy TV
                                                                                                                                  ERP System and Internal Portal System for Seoul Metro
                                                                                                                                  Integrated Information System for Incheon International Airport Corporation                      Finance
                                                                                                                                  Four Social Insurance Collection Integration System
                                                                                                                                                                                                                                   Bank
                                                                                                                                                                                                                                   Next Service Processing System for Hana Bank
                                                                                                                                  Manufacture                                                                                      IFRS System for Korea Exchange Bank
                                                                                                                                  Electricity / Electronics / Semiconductor                                                        Data Footprint Service for Korea Exchange Bank
                                                                                                                                  IT Standard Information System for LG affiliates                                                 Next System Upgrade for Shinhan Bank
                                                                                                                                  Mobile Office for LG Electronics                                                                 Performance Management System for Kukmin Bank
                                                                                                                                  Implementation and Operation of the Global B2C website (LG.com, Ver. 2.0) for LG Electronics     Credit Card
                                                                                                                                  Global Marketing Information System (GMIS) for LG Electronics                                    Integrated System for Nonghyeop (NH) Card
                                                                                                                                  Daily Replenishment Planning for LG Electronics                                                  Shinhan Card-LG Card System Integration

The Best Partner is Always LG CNS                                                                                                 Managed Printing Service (MPS) for LG Electronics
                                                                                                                                  Enterprise Translation Service for LG Electronics
                                                                                                                                                                                                                                   Hana SK Card Information System
                                                                                                                                                                                                                                   Insurance
                                                                                                                                  Enterprise Portal Innovation for LG Display
                                                                                                                                                                                                                                   Next Generation System for Shinhan Life Insurance
                                                                                                                                  EDW System for LG Display
                                                                                                                                                                                                                                   Next Generation System for LIG Non-Life Insurance Company
No matter how large or small your IT project, LG CNS is the reasonable choice to get the job done. Our customers have entrusted   7 Mega Process for LG Display
                                                                                                                                                                                                                                   Outsourcing for ING Life Insurance
                                                                                                                                  Product Lifecycle Management (PLM) System for LS Industrial System
                                                                                                                                                                                                                                   Outsourcing for Korea Deposit Insurance Corporation
us with numerous, successful projects. LG CNS will fly you to the future of IT.                                                   Outsourcing for Hynix Semiconductor
                                                                                                                                                                                                                                   Securities
                                                                                                                                  Chemical
                                                                                                                                                                                                                                   Next Generation System for Woori Investment Securities
                                                                                                                                  PI / ERP Project for Hanhwa Chemical
                                                                                                                                                                                                                                   Next Generation System for Shinhan Investment Corp.
                                                                                                                                  Plant Information System (PIS) and Advanced Process Control (APC) for Honam Petrochemical
                                                                                                                                  Others
                                                                                                                                  Automatic Warehouse for Handok-Aventis Pharmaceuticals
                                                                                                                                  PI / ERP Project for Daesung Industrial and Daesung Industrial Gases
                                                                                                                                  Post Mobile Platform
                                                                                                                                  Electronic Tax Calculation Service for LG affiliates



                                                                                                                                                                                                                                                     LG CNS Business Reference-36 37
Business Reference (Global)

                                                                                                                              Public                                                         Manufacturing
                                                                                                                              Financial Information System for the Ministry of Finance,     Fabrication and Delivery of Loader for GE Healthcare DXD
                                                                                                                              Indonesia                                                     Factory, U.S.A.
                                                                                                                              National Crime Information Center (NCIC) for National         MES / ALC System for Hyundai Mobis Alabama Factory, U.S.A.
                                                                                                                              Police, Indonesia                                             MES for Mando America Factory, U.S.A.
                                                                                                                              E-Government Master Planning, Indonesia                       MES for Shin Young Alabama Factory, U.S.A.
                                                                                                                              Emergency Information Network (EIN), Mongolia                 Information Management System for Railroad Information
                                                                                                                              Knowledge Property Modernization Project, Mongolia            Engineering Co., China
                                                                                                                              Post Service Activation Infrastructure, East Timor            MES for Mando Beijing / Suzhou / Tianjin Factories, China
                                                                                                                              Smart School Project, Saudi Arabia                            MES for Mando MIL / MIS Factory, India
                                                                                                                              IT Diagnosis and Civil Action System for the Supreme          Philippine Airline Portal, Phillippine
                                                                                                                               Court, Japan                                                 ALC System for Proton Motors Tanjung Malim Plant, Malaysia
                                                                                                                              Legislature System Implementation Project for the             Parskhodro MES / ALC System, Iran
                                                                                                                              Parliament, Armenia
                                                                                                                                                                                            Implementation / Operation of LG Electronics’ Global
                                                                                                                              Consultation on e-Government, Paraguay                        Application Stores (35 countries)
                                                                                                                              Consultation on e-Government, Morocco                         Global Single Instance System for LG Electronics (about 80
                                                                                                                              Automatic Fare Collection System for Subway No. 1, 2          oversea subsidiaries)
                                                                                                                              and Paltong Line in Beijing, China                            Implementation of Digital Marketing Diagnosis and
                                                                                                                              Automatic Fare Collection System for Light Rail Transit in    Monitoring System for LG Electronics’ Subsidiary in China
                                                                                                                              Tianjin, China                                                Digital Marketing Strategy and Customer Management
                                                                                                                              Public Traffic Smart Card System, New Zealand                 System for LG Electronics’ Subsidiaries in Latin America
                                                                                                                              Public Traffic Smart Card System, Malaysia                    Logistics Warehouse Equipment System for LG Electronics’
                                                                                                                              Photovoltaic Power Generation Project, Sri Lanka              Subsidiary in Netherlands
                                                                                                                                                                                            Digital Marketing System for LG Electronics’ Subsidiary in
                                                                                                                                                                                            Brazil
                                                                                                                              Image / LED                                                   Global Single Instance System for LG Display (10 overseas
                                                                                                                                                                                            corporations)
                                                                                                                              FSE Imaging Show System in Las Vegas, U.S.A.                  MES for LG Display Nanjing Factory in China
                                                                                                                              Imaging System for the Qwest Field Stadium in Seattle,        MES for LG Display Factory in Poland
                                                                                                                              U.S.A.
                                                                                                                              LED Imaging System of Times Square in New York, U.S.A.
                                                                                                                              LED Imaging System of Piccadilly Circus in London, U.K.        Others
                                                                                                                              Sports Stadium Imaging System in Cairo, Egypt
                                                                                                                                                                                            Sports ToTo System, Japan
                                                                                                                              Imaging Lighting System of Melbourne’s Big Wheel, Australia
                                                                                                                              LED System for Meydan Bab AI Shams in Dubai, U.A.E.
                                                                                                                              Formula 1 Imaging System in Abu Dhabi, U.A.E.
                                                                                                                              Imaging System for Armani Hotel in Dubai, U.A.E.




Changing the World
LG CNS penetrates borders with advancements in technology, from the LED billboards in New York's Times Square to the subway
fare system in Beijing, China. LG CNS has grown from its Korean roots to become a global IT leader.




                                                                                                                                                                                                            LG CNS Business Reference-38 39
History
                                                                                                                                                                                                     LG CNS : Over 20 Years of Growth
                                                                                                                                                                                                     LG CNS is the growth of the IT industry. Since 1987, we have watched, studied, and developed new and
                                                                                                                                                                                                     important IT technologies. The future is bright for IT solutions done right with LG CNS.




                                                                                                                                                                                                      History

                                                                                                                                                                                                      1987   Established and registered a joint corporation, STM (System Technology Management) 2006           Opened a joint business solution center of LG CNS-Oracle Korea-SAP Korea
Major Quality Certifications                                                                             Major Awards History                                                                                                                                                                                  Opened a data center in LG CNS America
                                                                                                                                                                                                      1989   Established a technology research center approved by the Ministry of Science and                  Completed implementation of the next generation system for Shinhan Bank
       ISO 9001 Quality Certificate and TickIT                                                                                                                                                               Technology                                                                                        Established corporate brand identity and declared a brand slogan,
1994                                                                                                    1995   Quality Management Prize from the 21st National Quality Management Award
                                                                                                                                                                                                                                                                                                               ‘Beyond Promise’
1997   Total No. 1 Domestic System Integration Company (evaluated by Gartner Group)                     1996   Presidential Prize for Meritorious Service of Public Administration Network (Tax       1990   Operated the second integrated data processing center (Yeongdeungpo-gu, Seoul)                    Completed corporation register information encoding for the Supreme Court
       CMM Level 2 Certification for Four Business Places (the first in Korea)                                 Integration System)
                                                                                                                                                                                                      1991   Acquired approval of the international Value-Added Network (VAN) business first in Korea   2007   Opened the LG CNS Sangam IT center
                                                                                                        2001   Prime Minister Prize from Korea e-Business Award                                                                                                                                                Permeated into the next generation media communication market signing MOU
1999   Y2K Certification from Information Technology Association of America (ITAA)
                                                                                                                                                                                                      1992   Completed an Information Technology Center (ITC) first in Korea                                   with Haeden Bridge
                                                                                                        2003   Grand Prize of SI from Korea Society of Management Information System                                                                                                                           Completed the ‘Mungyeong SP photovoltaic generation station’ with the largest
2002   CMM Level 4 Certification for the Registry Information System for the Supreme Court of
       Korea (the first in Korea)                                                                              Grand Prize from the Second Korea S/W Vendor Award                                                                                                                                              scale in Asia
                                                                                                                                                                                                      1993   Permeated into the overseas market first with accept of a project from SGS, Thailand
                                                                                                               Meritorious Award for Implementation of e-Government                                                                                                                                            Signed MOU for photovoltaic generation project with a local government
2003   CMM Level 5 Certification for the Supreme Court Project (the first in the public sector)                                                                                                                                                                                                                (Shinan-gun, Jeonnam)
                                                                                                                                                                                                      1995   Changed the legal name to ‘LG-EDS System’
       CMM Level 4 Certification for the LG Card Project (the first in the financial sector)            2004   Prize of the Minister of Information and Communication from the Great Digital                                                                                                                   Established a new and renewable energy business group and held kick-off ceremony
                                                                                                               Management Award (Entrue Consulting Partners)                                                                                                                                                   Signed MOU for Service Oriented Architecture (SOA) business with BEA
       CMM Level 3 Certification for the Defense Project (the first in the defense sector)
                                                                                                                                                                                                      1997   Signed ERP cooperation agreement with SAP, Germany
                                                                                                                                                                                                                                                                                                               Signed MOU for next generation Flat Panel Display (FPD) inline project with Vessel.
                                                                                                        2005   Chosen as a Corporation of Excellent Work Culture by the Ministry of Labor                    Partnered ERP with Oracle
2004   eSCM Level 3 Certification for the LG CNS Information System Center                                                                                                                                                                                                                                     Merged LG N-Sys as a subsidiary company
       CMM Level 4 Certification for the Integrated ERP Operation Center                                                                                                                                                                                                                                       Signed MOU for web 2.0 strategy consulting and service business with Hinchcliffe
                                                                                                        2006   Presidential Award for a Corporation of Excellent Gender Equality for Employment       1998   Started nationwide public service for real estate registration
       Internet Registry Service Management System (ISMS) Certification for the Supreme Court                                                                                                                                                                                                                  & Company, U.S.A.
                                                                                                                                                                                                                                                                                                               Merged UcessPartners as a subsidiary company
                                                                                                        2007   Prime Minister Prize from Korea Logistics Award (Entrue Consulting Partners)           1999   Acquired LG Electronics Soft OBU
2005   eSCM Level 4 Certification as an IT Outsourcing Company (the first in the world)                                                                                                                                                                                                                        Selected as ‘Small and Medium Business Job Training Consortium Operator’
                                                                                                               Silver Tower Order of Industrial Service Merit (Honoree Award for S/W industry)                                                                                                                 by the Ministry of Labor
       BS 15000 Certification for the Network Service Center and the Data Center (the first in Korea)          Copper Tower Order of Industrial Service Merit (e-Government Award)
       CMMI Level 5 Certification for the LG Insurance System (the first in the financial sector)                                                                                                     2000   Received the registry information project from Philippines
                                                                                                                                                                                                                                                                                                        2008   Opened a system for administration and finance integration in regional education
                                                                                                        2008   Grand Prize of Knowledge Management from the 6th Forbes Management Quality                                                                                                                      (Edufine)
2006   CMMI Level 5 Certification for LG CNS Overseas Development Centers in China and India                   Award                                                                                  2001   Signed a comprehensive partner agreement with Siebel
       ISO 20000 Certification for LG CNS China                                                                                                                                                              Established a LG CNS overseas subsidiary company in China                                         Opened the next generation integrated information system (Neo-KiiS) for
                                                                                                               Copper Tower Order of Industrial Service Merit from the Electrical Safety Promotion
                                                                                                                                                                                                                                                                                                               Korea Export Insurance
       CMMI Level 3 Certification for the Postal System of Korea Post                                          Contest
                                                                                                                                                                                                                                                                                                               Signed MOU with Fidelity National Information Service, U.S.A.
       CMMI Level 4 Certification for the ‘PatentNet’ System of Korean Intellectual Property Office                                                                                                   2002   Changed the legal name to ‘LG CNS’
       CMMI Level 4 Certification for the Registry Business System of the Supreme Court                 2009   Grand Prize of Process Innovation Sector from the National Productivity Award
                                                                                                                                                                                                             Started an e-Government system named government for citizens (G4C)
                                                                                                               Excellent Prize of Information Protection Safety Diagnosis Sector from the 8th                                                                                                           2009   Kick-off meeting of Emergency Information Network (EIN) in Mongolia
                                                                                                               Information Protection Award                                                                                                                                                                    Signed agreement of national finance ERP project with the Ministry of Finance,
2007   Authorized e-Document Repository Provider Designated by the Former Ministry of                                                                                                                 2003   Established a LG CNS overseas subsidiary company in the Netherlands
       Commerce, Industry and Energy                                                                                                                                                                                                                                                                           Indonesia
                                                                                                                                                                                                             Established a LG CNS overseas subsidiary company in U.S.A.
       ez-ERP SAP ERP Reference Qualification Certification
       EPCIS Certification for RFID Middleware Solution                                                                                                                                                                                                                                                 2010   Declared LG CNS ‘VISION 2020’
                                                                                                                                                                                                      2004   Established a subsidiary company specialized for automobile design, V-ENS                         Signed LG CNS-SAP China channel partnership
                                                                                                                                                                                                             Signed IT consulting business partnership with CISCO                                              Completed the independent card integration system for National Agricultural
2008   CMMI Level 3 Certification for the Judiciary Information Team of the Supreme Court
                                                                                                                                                                                                             Opened Integrated Railroad Information System (IRIS)                                              Cooperative Federation (NH)
2009   CMMI Level 3 Certification for the LG CNS Shenyang Development Center in China                                                                                                                        Established a LG CNS overseas subsidiary company in India                                         Held completion report meeting of IFRS IT system implementation for Korea
                                                                                                                                                                                                             Opened the first Avaya solution center in the Asia-Pacific region as a partner company            Exchange Bank
       CMMI Level 5 Certification for the LG CNS Global Development Center in China
       National Information Common Criteria (CC) Certification for DDoS Protection Equipment,                                                                                                                                                                                                                  Held opening ceremony of integrated U-City control center for Eunpyeong-gu, Seoul
       ’SafeZone XDDoS’                                                                                                                                                                               2005   Completed implementation of the next generation system for Hyundai Card and                       Opened the mobile cloud center
       Entrue Journal of Information Technology (EJIT) Registered by the National Research                                                                                                                   Hyundai Capital                                                                                   Signed strategic partnership for mobile business cooperation with Dreamwiz
       Foundation of Korea (the First in the IT Service industry)                                                                                                                                            Signed exclusive distributorship agreement of IT investment evaluation solution with              Signed global partnership for cooperation of the next generation IT area between
       Korean Patent Registration and GS Certification for a Solution, ’EventPro’                                                                                                                            Alinean                                                                                           LG CNS-Microsoft
       CMMI Level 4 Certification for Post Logistics System                                                                                                                                                  Opened a global development center in LG CNS China                                                CEO elected as the 12th chairman of Federation of Korean Information Industries (FKII)
       TMMi Level 3 Certification for S/W Test Area (the first in Asia)                                                                                                                                      Established a LG CNS overseas subsidiary company in Brazil
                                                                                                                                                                                                             Established a LG CNS overseas subsidiary company in Indonesia
2010   ISO 14001 Certification for Environmental Management System




                                                                                                                                                                                                                                                                                                                                                  LG CNS History-40 41
Financial Highlights
                                                                                                                                      Sales      (Unit: 100 million won)                     Overseas Sales         (Unit: 100 million won)


                                                                                                                                                                                                                                              2,030
                                                                                                                                     30,000                                                 2,000


                                                                                                                                                                                  25,268                                     1,710

                                                                                                                                                                       22,769
                                                                                                                                                                                            1,500

                                                                                                                                     20,000                                                                      1,361
                                                                                                                                                         18,672


                                                                                                                                                                                            1,000



                                                                                                                                     10,000

                                                                                                                                                                                              500




                                                                                                                                          0                                                     0
                                                                                                                                                          2005             2007    2009                           2007        2008            2009




                                                                                                                                      Sales Volume of Domestic/Overseas Open Markets         No. of Employees
                                                                                                                                     (Unit: %)                                             (Unit: person, including employees of domestic and overseas subsidiaries)

                                                                                                                                       100                                                 10,000
                                                                                                                                                                                                                                       Approx. 9,000


                                                                                                                                         80                                                 8,000


                                                                                                                                                                                      66
                                                                                                                                                                             60
                                                                                                                                         60                                                 6,000




                                                                                                                                         40                                                 4,000
                                                                                                                                                                                                                     3,900

Rapid & Continuous Growth
                                                                                                                                         20                                                 2,000
At LG CNS we pledge continuous improvement that will position us as the undisputed leader in advanced technology platforms.
                                                                                                                                                                                                           849
                                                                                                                                                              0.8
The road can be long and windy, but we will persevere on our drive to bring you competitive technology solutions, defining us as a
world-class corporation and global partner. The work toward our goals never stops.                                                        0                                                     0
                                                                                                                                                           1987            2008    2009                          1989         1999            2010



                                                                                                                                                                                            Complying with consolidation base (IFRS based results only for 2009)




                                                                                                                                                                                                            LG CNS Financial Highlights-42 43
Global Network




                  Korea
                                                                                                                                                                                  Overseas
Headquarters                                        Entrue Consulting Partners                          UcessPartners
Prime Tower, 10-1, Hoehyeon-dong, 2-ga, Jung-       25F, Seoul Finance Center, 84, Taepyeongro, 1-ga,   26F, 101, Daewoo Mirae Sarang City, 337, Shinlim-dong,   China                                                       U.S.A.                                                        Brazil
gu, Seoul                                           Jung-gu, Seoul                                      Guro-gu, Seoul                                           LG CNS China Co., Ltd.                                      LG CNS America Inc.                                           LG CNS Subsidiary in Brazil
Tel (02) 6363-5000     Fax (02) 6363-5118           Tel (02) 3783-0400     Fax (02) 3783-0333           Tel (02) 3439-7611     Fax (02) 3439-7629                3F LG Twin Towers, B-12 Jianguomenwai Avenue,               920 Sylvan Avenue, Englewood Cliffs, NJ 07632, U.S.A.         Avenida Dr. Chucri Zaidan, 940, 3F, Vila Cordeira,
                                                                                                                                                                 Chaoyang District, Beijing, 100022, China                   Tel +1-201-816-2001     Fax +1-201-816-3157                   City of Sao Paulo, State of Sao Paulo, 04583-110, Brazil
Sangam IT Center                                    Daejeon Branch Office                               BnE                                                      Tel +86-10-5828-7700 Fax +86-10-5828-7711                                                                                 Tel +55-11-2162-5461
LG CNS Sangam IT Center, 1591, Sangam-dong,         9F, Ian Office B/D, 938, Dunsan-dong, Seo-gu,       2F, Shindeok B/D, 420-1, Dogok-dong, Gangnam-gu, Seoul                                                               India
                                                                                                                                                                 LG CNS Shenyang
Mapo-gu, Seoul                                      Daejeon                                             Tel (02) 2084-6700      Fax (02) 2084-6701                                                                           LG CNS India Pvt., Ltd.                                       U.A.E.
                                                                                                                                                                 12F, IT International Building, No.3, Yuanhang West Road,
Tel (02) 6710-4000   Fax (02) 6710-4882             Tel (042) 472-7435        Fax (042) 472-7962                                                                                                                             Brigade Tech Park, 3F B Block 134/1, 134/2, Pattandur         LG CNS Middle East
                                                                                                                                                                 Hunnan New District, Shenyang City, 110179, China
                                                                                                                                                                                                                             Agrahara Village, Whitefield Road, Bangaluru, 560066, India   P.O. Box 61445, Al Nasr Plaza Office Building, 10th Street,
                                                                                                                                                                 Tel +86-24-8378-9000 Fax +86-24-8378-9009
Gasan Center                                        LG N-Sys                                                                                                                                                                 Tel +91-80-6667-4000 Fax +91-80-4132-0456                     Oud Metha Road, Dubai, U.A.E.
                                                                                                                                                                 LG CNS Tianjin                                                                                                            Tel +971-4-357-3511     Fax +971-4-357-3460
5-6F, LG Gasan Digital Center, 459-9, Gasan-dong,   LG Mapo B/D, 116, Maporo, Mapo-gu, Seoul
                                                                                                                                                                 Room 1401, Guizhou Road, Long Tong Building,                Indonesia
Geumcheon-gu, Seoul                                 Tel (02) 3773-1114    Fax (02)705-3333
                                                                                                                                                                 Helping District, Tianjin, 300051, China                    Pt. LG CNS Indonesia                                          Poland
Tel (02) 6710-4740      Fax (02) 862-5862
                                                                                                                                                                 Tel +86-22-5868-2720 Fax +86-22-5868-2700                   Wisma Prima Lt. 2, Jl. Kapten P Tendean No. 34, Jakarta,      LG CNS Europe B.V. Branch in Poland
                                                    V-ENS
Incheon Center                                      236-1, Hyoseong 2-dong, Gyeyang-gu, Incheon                                                                                                                              12790, Indonesia                                              Ul. LG 1, Biskupice Podgorne
                                                                                                                                                                 Japan                                                       Tel +62-21-7918-2121 Fax +62-21-7919-8610                     55-040, Kobierzyce, Poland
236-1, Hyoseong 2-dong, Gyeyang-gu, Incheon         Tel (032) 540-5500    Fax (02) 6306-0037
                                                                                                                                                                 LG CNS Japan Co., Ltd.                                                                                                    Tel +48-71-770-5110
Tel (032) 540-5000    Fax (032) 546-4165
                                                                                                                                                                 Higashi-Kan 16F, Akasaka Twin-Tower, 2-17-22, Akasaka,      Netherlands
                                                                                                                                                                 Minato-ku, Tokyo, 107-0052, Japan                           LG CNS Europe B.V.                                            U.K.
                                                                                                                                                                 Tel +81-3-3505-3999    Fax +81-3-3582-0065                  Veluwezoom 15, 1327 AE Almere, The Netherlands                LG CNS India U.K. Subsidiary Company
                                                                                                                                                                                                                             Tel +31-36-547-8915   Fax +31-36-547-8797                     Building 3, Chiswick Park 566, Chiswick High Road,
                                                                                                                                                                                                                                                                                           London, W4 5YA, U.K.
                                                                                                                                                                                                                                                                                           Tel +44-208-849-5634 Fax +44-208-899-6001

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Lgcns Eng 2010

  • 1. Meet A to Z of Global Leading IT
  • 2. Meet A to Z of Global Leading IT Contents Introduction 2 CEO Message 4 Brand Identity & Vision 6 Core Competence Smart Technology, Service & Smart People 8 Leadership & Love 14 Global Management & Global Partnership 20 New Strategic Business Domain 26 Traditional Business Domain 32 Business Reference 36 History 40 Financial Highlights 42 Global Network 44
  • 3. Global Information Technology (IT) - It’s What We’re All About! IT begins and ends with LG CNS. LG CNS has opened doors of possibilities and introduced advanced technologies and services that paved the way for a smarter future. When it comes to IT, everything from A to Z is brought to you by LG CNS!
  • 4. Promising the Best & Exceeding Expectations! In 1987, we, LG CNS, began our long journey of innovation in the Information Technology (IT) industry. Since then, we have been relentless in our research and development efforts to deliver the forefront of emerging technology to our customers. Based on this history, LG CNS has become a successful partner for our Value for Customers customers. Technology changes rapidly and our customer needs change daily. To create customers’ value in this Global Leadership environment, we have committed to be a true global IT leader with our experience and expertise in IT, our global partnership, and investments in research and development in concert with constant customer Smart Technologies & Services contact. In order to dominate the global IT race, we devote time, money and resources towards the goal of building a premier global company. We have selected new strategic businesses on the basis of smart technologies and services. Also, we have chosen seven key overseas markets to develop to the highest standards possible. Furthermore, we provide programs to make our employees work more productively and innovatively. Finally, we operate as a socially responsible global citizen that values employee satisfaction in the workplace. Our management philosophy is centered on creating customers’ value. Extensive research and development for new strategic businesses, expanding our business in a global market, and motivating creative employees are all for our customers. Meet our highly skilled, motivated and well-trained employees who are encouraged to innovate! Meet our technology superiority never seen before in the industry! Let LG CNS exceed your expectations. Thank you. Dae Hoon Kim / President & CEO of LG CNS CEO Message LG CNS CEO Message-04 05
  • 5. Brand Identity An IT Specialist Through Customer-Focused Thinking and Customer Leading Since customers have always been the main concern of every innovation and idea that LG CNS creates, the corporate brand strategy was built based on creating customers’ value. The core brand identity is an IT specialist that maximizes customer profits through customer-focused thinking and customer leading. To support the core brand identity, LG CNS built functional and emotional identities including an IT specialist who provides new and advanced technology, experience and understanding in a wide range of industries, creative and progressive thinking. Also, these present trust and respect, professional ethics, passion for customers, and comfort with the stability of LG CNS’s service. Vision Global Leader in Smart Technologies and Services with Creative People LG CNS has established a road map for the next decade. The “VISION2020 initiative” is concerted effort to inspire the world. Technology convergence and emerging smart technologies require specific short and long-term vision planning. Through our “VISION2020 initiative”, LG CNS has developed a strategic plan to address customers’ fast changing needs in relation to the faster changing IT industry. Our “VISION2020 initiative” distinguishes us from our competitors by addressing corporate objectives to meet our long- term goals. The declaration of our “VISION2020 initiative” was the beginning of an internal revolution for LG CNS. We have made innumerable changes within our organization to foster a creative and self-regulating organizational culture based on maximizing customers’ value. We have realized that increased investments in research and development are the only way to become a global IT powerhouse. LG CNS is now a globally diversified company having grown to international markets to provide you with global management, labor and expanded infrastructure. Our growth together is unlimited. Brand Identity & Vision LG CNS Brand Identity & Vision-06 07
  • 6.
  • 7. S mart Technologies, Services & mart People Convergence Intelligence Mobility Fast changing flow of times requires faster IT development. In order to lead this demand of times and to afford customers a fast development track for their process, LG CNS has defined the new technical area called “Smart Technologies and Services” Creative and talented workforce at LG CNS brings you the new technologies and services. What does Smart Technologies & Services mean? By converging IT and other technologies from various industries, LG CNS brings you a higher level of intelligence and mobility to be applied to your IT projects. As a result, you will see a dramatic increase in service levels from LG CNS.
  • 8. LG CNS Will Lead the Smart Era with Advanced Smart Technologies and Services In order to overcome the limits of the existing IT market and ensure global leadership, LG CNS has discovered and developed new ways to grow. The new growth areas have been built on the smart technologies and services. For this, LG CNS is committed to large-scale R&D investments in 8 new growth areas including mobile, social infrastructure, engineering, cloud computing businesses and etc. Smart Technologies and Services are From Smart People Smart people are the driving force behind smart technologies and services development. Almost all employees are IT professionals at LG CNS including professional engineers, R&D specialists, Master’s and Ph.D. degree holders, IT business specialists, and so on. Smart technologies and services which will lead the future IT industry are brought to customers by smart people at LG CNS. Fostering global specialists to operate the future IT industry as of Nov. 2010 License Type No. of Persons License Type No. of Persons Smart Technologies, Services & Smart People LG CNS Core Competence-12 13
  • 9.
  • 10. eadership & L ove Humane Leadership "Jeong-Do" Management Corporate Social Responsibility LG CNS’s creative ideas and innovative technologies are from an organizational culture that values human assets. Our valuable human assets are encouraged to work creatively and independently. LG CNS’s employees therefore provide advanced technologies and services. Also, we share what we have with others in order to grow together
  • 11. Respecting Human Dignity LG CNS supports an open communication culture and various programs to provide a quality of employees’ lives unsurpassed by many corporations. This culture brings creativity and self-regulation in the organization and exceptionally high performance in the workplace. Open communications (Twittalk, Heartwarming Stories, etc.) LG CNS communication lines are open and freely available by internal blogs, instant messaging, internal message boards, and our “Twitter-like” application called “Twittalk” allowing real-time communications between employees at all levels of the company. Also, the CEO runs the board called “Heartwarming Stories” sharing his experiences and work ideas. Balancing Work and Life (Family Values Program) LG CNS provides a diverse selection of programs to benefit individual employees and their families. LG CNS supports them through comprehensive programs including LG CNS Kindergarten, the Women's Lounge and Nursery and our Total Childcare Assistance. Growing Together with Customers, Business Partners and Neighbors LG CNS shows humane leadership by bringing our customers, partners and local neighbors together for the betterment of society. Our dedication to trust, honesty, and righteousness based on the “Jeong-Do” management principle of LG helps us to be a sustainable enterprise well into the future. LG CNS continues to develop programs for public benefits founded in cooperation, mutual trust, and respect. Vocational Training Consortium for Small and Medium Businesses LG CNS is the first in the industry to develop a “Partner Training Center.” Our small and medium sized business partners must often overcome manpower shortages and insufficient worker training. For them, we provide customized IT education for workers and job seekers. LG CNS is constantly developing new education courses, investing in training facilities and upgrading equipment in order to assist our partners in developing a top-notch workforce. LG CNS IT Dream Project Since 2008, LG CNS has supported the dreams of youth by providing them with scholarships for advanced IT education and supporting them to go on an overseas field trip. Donation of Photovoltaic Generation Equipment LG CNS has resources available from our various renewable energy projects which enable us to donate photovoltaic generation (solar power) equipment to those people most in need of electricity. Leadership & Love LG CNS Core Competence-18 19
  • 12.
  • 13. lobal Management & G Foreign governments and corporations want to make partnership with LG CNS. LG CNS’s global management system and diffused network of global partners can help you realize your IT dreams. Seamless network of R&D, technology and IT lobal Partnership partners brings advanced IT to your doorstep. Competitiveness Network Partnership
  • 14. Global Network for Global Competitiveness U.K. Poland Netherlands Headquarters Mongolia China Japan U.S.A. LG CNS's global network connects IT management hubs in Korea where the LG CNS’s headquarters is Egypt located to China, Japan, U.S.A., Brazil, India, Indonesia, Netherlands, U.A.E., Poland and U.K. Based on U.A.E. Saudi Arabia Vietnam our success in Korea, LG CNS has deployed large-scale projects worldwide. We have effectively Philippines India implemented systems worldwide including e-government, emergency information network center and Malaysia Indonesia police information systems in the Asia-Pacific regions to imagining, factory automation, medical information and traffic control systems in Europe and the Americas. Paraguay Brazil Australia New Zealand World-class Partnership for Worldwide Success Establishing solid global partnership with premier professional corporations with strong capabilities in their respective markets is the strength of LG CNS. By partnering with the best in their field, LG CNS can provide the superb technology and customized services to make your project succeed. Infrastructure Network Platform Software Platform Global Management & Global Partnership LG CNS Core Competence-24 25
  • 15. New Strategic Business Domain Mobile Business Social Infrastructure Business Engineering Business Cloud Computing Business Future Business
  • 16. New Strategic Business Domain New Strategic Business Domain Mobile Business [Embedded / Mobile Service] Social Infrastructure Business [Smart Green City / Smart Transportation] LG CNS is the premier developer of mobile and embedded technologies that bring ‘smart’ appliances to life. With the LG CNS is developing end-to-end smart technologies and services that can revolutionize not only little handheld technology, people conduct businesses in a mobile office and control appliances with a phone. LG CNS has developed devices but will be used for building management, traffic flow management, energy and environmental management interoperability between mobile devices and applications, embedded software for smart phones and TV and tested of in cities of tomorrow. LG CNS offers technologies and services for smart green city and smart transportation to create embedded software. futuristic cities where environment-friendly facilities and energy conservation are combined. LG CNS New Strategic Business Domain-28 29
  • 17. New Strategic Business Domain New Strategic Business Domain Engineering Business [Manufacturing / Facility] Cloud Computing Business [Private / Community / Public Cloud] LG CNS has a division that transforms conventional manufacturing & logistic facilities into what we call “Dream Cloud computing will help your enterprise become more cost efficient and secure with data, at the same time, improve Factories.” The solution includes designing manufacturing & logistic facilities as well as controlling the facilities by data delivery speed. LG CNS has been a leader in cloud computing for several years. Whether it is a private, intelligent systems. community or public cloud, LG CNS will work with you from consulting and design to implementation and training of your operations staff. Planning for Future Business LG CNS is poised to capture and develop the next generation of high-tech growth engines. The future of the IT market is diverse. We are preparing smart gird technology for the convergence of IT to the existing power grid. LG CNS is a leader in U-healthcare, which will transform today's hospitals into omnipresent treatment centers. LG CNS is proud to be at the forefront of new technology development that will radically change the future for all mankind. LG CNS New Strategic Business Domain-30 31
  • 18. Traditional Business Domain Consulting System Integration Outsourcing (ITO / BPO) Enterprise Resources Planning (ERP) / Business Intelligence (BI) IT Infrastructure Solutions IT Convergence
  • 19. Traditional Business Domain Consulting Entrue Consulting Partners, a consulting firm of LG CNS, provides total consulting services in all domains including strategy, process and IT areas utilizing our experience in a variety of projects and up-to-date consulting methodology to enable customers to achieve their vision. System Integration LG CNS is a master system integrator in all industrial areas by effectively managing the initial planning, design, development, procurement and installation of your system. ITO LG CNS leverages knowledge and experience for a successful ITO rollout. From IT strategic planning to outsourcing IT personnel, we increase efficiency in corporate information systems. BPO For you to focus on your core business, LG CNS implements and manages any number of your business processes. You can outsource your operations management, purchasing, production, logistics, R&D, and marketing to LG CNS. We review your processes and help you decide which processes would be smart to outsource. ERP / BI LG CNS is a global leader for implementing ERP and BI solutions for the public, finance, manufacturing and service sectors. Our customized consulting architecture eases the implementation and operation of your ERP and BI processes. IT Infrastructure You can step into the future with LG CNS's world-class IT infrastructure services. LG Solutions CNS develops, implements and manages cloud computing and next-generation data centers as well as smart security products. IT Convergence LG CNS creates new businesses developed from today's technological advancements. LG CNS Offers Our Customers Advanced IT and Creative Solutions Industry convergence and IT advancement bring forth business concepts never thought of before. LG CNS offers consolidated IT services built on past experience and know-how. Our services range from business consulting, system integration, outsourcing, ERP / BI, IT infrastructure solutions to IT convergence whatever it takes to make our customer’s business succeed. LG CNS Traditional Business Domain-34 35
  • 20. Business Reference (Domestic) Public Service Judicature Healthcare Registry Raw Data Migration Project for the Supreme Court U-hospital System for Yonsei University Hospital Corporation / Real Estate Register Issuing, Reading and Billing Services for the Supreme Court Medical Image Transmission System (Full PACS) for Korea University Hospital Registry Information System for the Supreme Court IT Outsourcing for Hanyang University Medical Center Administration Hospital Information System (HIS) for National Police Hospital Korean Intellectual Property Office Network (KIPOnet) System Template Generator for Global Hospital Information System (GHIS) Korea Post Postal Logistics System (POSTNET) Logistics National Financial Information System for the Ministry of Strategic Planning and Finance Information System for Pantos Logistics Tax Integrated System (TIS) Door-to-door Delivery System for Korea Express Cash Receipt System for Korea National Tax Service Total Logistics System for Dongbu Express E-Passport Management System Logistics System for Hansol CSN New Passport Information Management System Distribution Electronic Civil Service System (G4C : Government for Citizens) A-1 Project for Lotte Home Shopping Combined Meteorological Information Service of the Korea Meteorological Premium Niche Market System for Lotte.com Administration (COMIS-3) Integrated Purchase / Logistics System for Our Home Food Service Online Lottery System for Nanum Lotto MD System Implementation Project for GS Retail Integrated Call Center of Seoul City (Dasan Call Center 120) Comprehensive Information System for Maritime Safety Construction Emergency Rescue System Outsourcing for Hyundai Industry Development Implementation of Total Project Management System (TPMS) for GS Defense Engineering & Construction Ground Tactics C4I System (ATCIS) Intelligence Building System (IBS) for Sangam DMC True Tech Building Korea Combat Training Center (KCTC) Education Air Force C4I System Open S/W Based Digital Textbook Service Environment Implementation Project Military Information Management System (MIMS) Digital Textbook Advancement and Additional Development Project Traffic Others Transportation Card System for Seoul City MPost Mobile Platform Service Integrated Information System for Korea Express Rail (KTX) Transport Operation and Information Service (TOPIS) for Seoul City Communication / Media Seoul Expressway Traffic Management System Incheon Metropolitan City Bus Information Management System (BMS / BIS) Communication Electric Vehicle Charging Infra for Seoul City Network Management System (TOSS) for LG U+ Enterprise PI Project for LG U+ Construction Groupware / EP for LG U+ (Formally known as LG Telecom, LG Powercom, and LG Dacom) U-City Establishment Project for Eunpyeong-gu, Seoul City Next Generation Billing System (Next CSBS) for LG U+ (Formally known as LG Telecom) U-City Establishment Project for Magok District, Seoul City Integrated CSS (Xcion) System for LG U+ (Formally known as LG Powercom) U-City Establishment Project for Pangyo District, Seongnam City TCIS Billing System for KT Intelligent Building System (IBS) Implementation at Songdo International Business District Energy Supply System for Daejeon Cogeneration Plant Media Realization of Paperless through Reliable Scan Based on C&M Multi-Functional Device Education Korean SAT (Scholastic Aptitude Test) Online Lecture System for EBS Administration and Finance Integration in Regional Education (EDUFINE) (Educational Broadcasting System) National Electronic Library System for the National Library of Korea Main Operation System for KBS (Korean Broadcasting System) Comprehensive Culture and Arts Information System for the Ministry of Culture and Tourism Revenue Management System Consulting and PI for KBS (Korean Broadcasting System) Public Corporation Broadcasting Production System (in DMS for HDTV) for Korean Broadcasting Institute PI / ERP Project for KEPCO Digital Archiving System for NATV (National Assembly TV) PI / ERP Project for KEPCO KPS HD Broadcasting / NPS System for Korea Economy TV ERP System and Internal Portal System for Seoul Metro Integrated Information System for Incheon International Airport Corporation Finance Four Social Insurance Collection Integration System Bank Next Service Processing System for Hana Bank Manufacture IFRS System for Korea Exchange Bank Electricity / Electronics / Semiconductor Data Footprint Service for Korea Exchange Bank IT Standard Information System for LG affiliates Next System Upgrade for Shinhan Bank Mobile Office for LG Electronics Performance Management System for Kukmin Bank Implementation and Operation of the Global B2C website (LG.com, Ver. 2.0) for LG Electronics Credit Card Global Marketing Information System (GMIS) for LG Electronics Integrated System for Nonghyeop (NH) Card Daily Replenishment Planning for LG Electronics Shinhan Card-LG Card System Integration The Best Partner is Always LG CNS Managed Printing Service (MPS) for LG Electronics Enterprise Translation Service for LG Electronics Hana SK Card Information System Insurance Enterprise Portal Innovation for LG Display Next Generation System for Shinhan Life Insurance EDW System for LG Display Next Generation System for LIG Non-Life Insurance Company No matter how large or small your IT project, LG CNS is the reasonable choice to get the job done. Our customers have entrusted 7 Mega Process for LG Display Outsourcing for ING Life Insurance Product Lifecycle Management (PLM) System for LS Industrial System Outsourcing for Korea Deposit Insurance Corporation us with numerous, successful projects. LG CNS will fly you to the future of IT. Outsourcing for Hynix Semiconductor Securities Chemical Next Generation System for Woori Investment Securities PI / ERP Project for Hanhwa Chemical Next Generation System for Shinhan Investment Corp. Plant Information System (PIS) and Advanced Process Control (APC) for Honam Petrochemical Others Automatic Warehouse for Handok-Aventis Pharmaceuticals PI / ERP Project for Daesung Industrial and Daesung Industrial Gases Post Mobile Platform Electronic Tax Calculation Service for LG affiliates LG CNS Business Reference-36 37
  • 21. Business Reference (Global) Public Manufacturing Financial Information System for the Ministry of Finance, Fabrication and Delivery of Loader for GE Healthcare DXD Indonesia Factory, U.S.A. National Crime Information Center (NCIC) for National MES / ALC System for Hyundai Mobis Alabama Factory, U.S.A. Police, Indonesia MES for Mando America Factory, U.S.A. E-Government Master Planning, Indonesia MES for Shin Young Alabama Factory, U.S.A. Emergency Information Network (EIN), Mongolia Information Management System for Railroad Information Knowledge Property Modernization Project, Mongolia Engineering Co., China Post Service Activation Infrastructure, East Timor MES for Mando Beijing / Suzhou / Tianjin Factories, China Smart School Project, Saudi Arabia MES for Mando MIL / MIS Factory, India IT Diagnosis and Civil Action System for the Supreme Philippine Airline Portal, Phillippine Court, Japan ALC System for Proton Motors Tanjung Malim Plant, Malaysia Legislature System Implementation Project for the Parskhodro MES / ALC System, Iran Parliament, Armenia Implementation / Operation of LG Electronics’ Global Consultation on e-Government, Paraguay Application Stores (35 countries) Consultation on e-Government, Morocco Global Single Instance System for LG Electronics (about 80 Automatic Fare Collection System for Subway No. 1, 2 oversea subsidiaries) and Paltong Line in Beijing, China Implementation of Digital Marketing Diagnosis and Automatic Fare Collection System for Light Rail Transit in Monitoring System for LG Electronics’ Subsidiary in China Tianjin, China Digital Marketing Strategy and Customer Management Public Traffic Smart Card System, New Zealand System for LG Electronics’ Subsidiaries in Latin America Public Traffic Smart Card System, Malaysia Logistics Warehouse Equipment System for LG Electronics’ Photovoltaic Power Generation Project, Sri Lanka Subsidiary in Netherlands Digital Marketing System for LG Electronics’ Subsidiary in Brazil Image / LED Global Single Instance System for LG Display (10 overseas corporations) FSE Imaging Show System in Las Vegas, U.S.A. MES for LG Display Nanjing Factory in China Imaging System for the Qwest Field Stadium in Seattle, MES for LG Display Factory in Poland U.S.A. LED Imaging System of Times Square in New York, U.S.A. LED Imaging System of Piccadilly Circus in London, U.K. Others Sports Stadium Imaging System in Cairo, Egypt Sports ToTo System, Japan Imaging Lighting System of Melbourne’s Big Wheel, Australia LED System for Meydan Bab AI Shams in Dubai, U.A.E. Formula 1 Imaging System in Abu Dhabi, U.A.E. Imaging System for Armani Hotel in Dubai, U.A.E. Changing the World LG CNS penetrates borders with advancements in technology, from the LED billboards in New York's Times Square to the subway fare system in Beijing, China. LG CNS has grown from its Korean roots to become a global IT leader. LG CNS Business Reference-38 39
  • 22. History LG CNS : Over 20 Years of Growth LG CNS is the growth of the IT industry. Since 1987, we have watched, studied, and developed new and important IT technologies. The future is bright for IT solutions done right with LG CNS. History 1987 Established and registered a joint corporation, STM (System Technology Management) 2006 Opened a joint business solution center of LG CNS-Oracle Korea-SAP Korea Major Quality Certifications Major Awards History Opened a data center in LG CNS America 1989 Established a technology research center approved by the Ministry of Science and Completed implementation of the next generation system for Shinhan Bank ISO 9001 Quality Certificate and TickIT Technology Established corporate brand identity and declared a brand slogan, 1994 1995 Quality Management Prize from the 21st National Quality Management Award ‘Beyond Promise’ 1997 Total No. 1 Domestic System Integration Company (evaluated by Gartner Group) 1996 Presidential Prize for Meritorious Service of Public Administration Network (Tax 1990 Operated the second integrated data processing center (Yeongdeungpo-gu, Seoul) Completed corporation register information encoding for the Supreme Court CMM Level 2 Certification for Four Business Places (the first in Korea) Integration System) 1991 Acquired approval of the international Value-Added Network (VAN) business first in Korea 2007 Opened the LG CNS Sangam IT center 2001 Prime Minister Prize from Korea e-Business Award Permeated into the next generation media communication market signing MOU 1999 Y2K Certification from Information Technology Association of America (ITAA) 1992 Completed an Information Technology Center (ITC) first in Korea with Haeden Bridge 2003 Grand Prize of SI from Korea Society of Management Information System Completed the ‘Mungyeong SP photovoltaic generation station’ with the largest 2002 CMM Level 4 Certification for the Registry Information System for the Supreme Court of Korea (the first in Korea) Grand Prize from the Second Korea S/W Vendor Award scale in Asia 1993 Permeated into the overseas market first with accept of a project from SGS, Thailand Meritorious Award for Implementation of e-Government Signed MOU for photovoltaic generation project with a local government 2003 CMM Level 5 Certification for the Supreme Court Project (the first in the public sector) (Shinan-gun, Jeonnam) 1995 Changed the legal name to ‘LG-EDS System’ CMM Level 4 Certification for the LG Card Project (the first in the financial sector) 2004 Prize of the Minister of Information and Communication from the Great Digital Established a new and renewable energy business group and held kick-off ceremony Management Award (Entrue Consulting Partners) Signed MOU for Service Oriented Architecture (SOA) business with BEA CMM Level 3 Certification for the Defense Project (the first in the defense sector) 1997 Signed ERP cooperation agreement with SAP, Germany Signed MOU for next generation Flat Panel Display (FPD) inline project with Vessel. 2005 Chosen as a Corporation of Excellent Work Culture by the Ministry of Labor Partnered ERP with Oracle 2004 eSCM Level 3 Certification for the LG CNS Information System Center Merged LG N-Sys as a subsidiary company CMM Level 4 Certification for the Integrated ERP Operation Center Signed MOU for web 2.0 strategy consulting and service business with Hinchcliffe 2006 Presidential Award for a Corporation of Excellent Gender Equality for Employment 1998 Started nationwide public service for real estate registration Internet Registry Service Management System (ISMS) Certification for the Supreme Court & Company, U.S.A. Merged UcessPartners as a subsidiary company 2007 Prime Minister Prize from Korea Logistics Award (Entrue Consulting Partners) 1999 Acquired LG Electronics Soft OBU 2005 eSCM Level 4 Certification as an IT Outsourcing Company (the first in the world) Selected as ‘Small and Medium Business Job Training Consortium Operator’ Silver Tower Order of Industrial Service Merit (Honoree Award for S/W industry) by the Ministry of Labor BS 15000 Certification for the Network Service Center and the Data Center (the first in Korea) Copper Tower Order of Industrial Service Merit (e-Government Award) CMMI Level 5 Certification for the LG Insurance System (the first in the financial sector) 2000 Received the registry information project from Philippines 2008 Opened a system for administration and finance integration in regional education 2008 Grand Prize of Knowledge Management from the 6th Forbes Management Quality (Edufine) 2006 CMMI Level 5 Certification for LG CNS Overseas Development Centers in China and India Award 2001 Signed a comprehensive partner agreement with Siebel ISO 20000 Certification for LG CNS China Established a LG CNS overseas subsidiary company in China Opened the next generation integrated information system (Neo-KiiS) for Copper Tower Order of Industrial Service Merit from the Electrical Safety Promotion Korea Export Insurance CMMI Level 3 Certification for the Postal System of Korea Post Contest Signed MOU with Fidelity National Information Service, U.S.A. CMMI Level 4 Certification for the ‘PatentNet’ System of Korean Intellectual Property Office 2002 Changed the legal name to ‘LG CNS’ CMMI Level 4 Certification for the Registry Business System of the Supreme Court 2009 Grand Prize of Process Innovation Sector from the National Productivity Award Started an e-Government system named government for citizens (G4C) Excellent Prize of Information Protection Safety Diagnosis Sector from the 8th 2009 Kick-off meeting of Emergency Information Network (EIN) in Mongolia Information Protection Award Signed agreement of national finance ERP project with the Ministry of Finance, 2007 Authorized e-Document Repository Provider Designated by the Former Ministry of 2003 Established a LG CNS overseas subsidiary company in the Netherlands Commerce, Industry and Energy Indonesia Established a LG CNS overseas subsidiary company in U.S.A. ez-ERP SAP ERP Reference Qualification Certification EPCIS Certification for RFID Middleware Solution 2010 Declared LG CNS ‘VISION 2020’ 2004 Established a subsidiary company specialized for automobile design, V-ENS Signed LG CNS-SAP China channel partnership Signed IT consulting business partnership with CISCO Completed the independent card integration system for National Agricultural 2008 CMMI Level 3 Certification for the Judiciary Information Team of the Supreme Court Opened Integrated Railroad Information System (IRIS) Cooperative Federation (NH) 2009 CMMI Level 3 Certification for the LG CNS Shenyang Development Center in China Established a LG CNS overseas subsidiary company in India Held completion report meeting of IFRS IT system implementation for Korea Opened the first Avaya solution center in the Asia-Pacific region as a partner company Exchange Bank CMMI Level 5 Certification for the LG CNS Global Development Center in China National Information Common Criteria (CC) Certification for DDoS Protection Equipment, Held opening ceremony of integrated U-City control center for Eunpyeong-gu, Seoul ’SafeZone XDDoS’ 2005 Completed implementation of the next generation system for Hyundai Card and Opened the mobile cloud center Entrue Journal of Information Technology (EJIT) Registered by the National Research Hyundai Capital Signed strategic partnership for mobile business cooperation with Dreamwiz Foundation of Korea (the First in the IT Service industry) Signed exclusive distributorship agreement of IT investment evaluation solution with Signed global partnership for cooperation of the next generation IT area between Korean Patent Registration and GS Certification for a Solution, ’EventPro’ Alinean LG CNS-Microsoft CMMI Level 4 Certification for Post Logistics System Opened a global development center in LG CNS China CEO elected as the 12th chairman of Federation of Korean Information Industries (FKII) TMMi Level 3 Certification for S/W Test Area (the first in Asia) Established a LG CNS overseas subsidiary company in Brazil Established a LG CNS overseas subsidiary company in Indonesia 2010 ISO 14001 Certification for Environmental Management System LG CNS History-40 41
  • 23. Financial Highlights Sales (Unit: 100 million won) Overseas Sales (Unit: 100 million won) 2,030 30,000 2,000 25,268 1,710 22,769 1,500 20,000 1,361 18,672 1,000 10,000 500 0 0 2005 2007 2009 2007 2008 2009 Sales Volume of Domestic/Overseas Open Markets No. of Employees (Unit: %) (Unit: person, including employees of domestic and overseas subsidiaries) 100 10,000 Approx. 9,000 80 8,000 66 60 60 6,000 40 4,000 3,900 Rapid & Continuous Growth 20 2,000 At LG CNS we pledge continuous improvement that will position us as the undisputed leader in advanced technology platforms. 849 0.8 The road can be long and windy, but we will persevere on our drive to bring you competitive technology solutions, defining us as a world-class corporation and global partner. The work toward our goals never stops. 0 0 1987 2008 2009 1989 1999 2010 Complying with consolidation base (IFRS based results only for 2009) LG CNS Financial Highlights-42 43
  • 24. Global Network Korea Overseas Headquarters Entrue Consulting Partners UcessPartners Prime Tower, 10-1, Hoehyeon-dong, 2-ga, Jung- 25F, Seoul Finance Center, 84, Taepyeongro, 1-ga, 26F, 101, Daewoo Mirae Sarang City, 337, Shinlim-dong, China U.S.A. Brazil gu, Seoul Jung-gu, Seoul Guro-gu, Seoul LG CNS China Co., Ltd. LG CNS America Inc. LG CNS Subsidiary in Brazil Tel (02) 6363-5000 Fax (02) 6363-5118 Tel (02) 3783-0400 Fax (02) 3783-0333 Tel (02) 3439-7611 Fax (02) 3439-7629 3F LG Twin Towers, B-12 Jianguomenwai Avenue, 920 Sylvan Avenue, Englewood Cliffs, NJ 07632, U.S.A. Avenida Dr. Chucri Zaidan, 940, 3F, Vila Cordeira, Chaoyang District, Beijing, 100022, China Tel +1-201-816-2001 Fax +1-201-816-3157 City of Sao Paulo, State of Sao Paulo, 04583-110, Brazil Sangam IT Center Daejeon Branch Office BnE Tel +86-10-5828-7700 Fax +86-10-5828-7711 Tel +55-11-2162-5461 LG CNS Sangam IT Center, 1591, Sangam-dong, 9F, Ian Office B/D, 938, Dunsan-dong, Seo-gu, 2F, Shindeok B/D, 420-1, Dogok-dong, Gangnam-gu, Seoul India LG CNS Shenyang Mapo-gu, Seoul Daejeon Tel (02) 2084-6700 Fax (02) 2084-6701 LG CNS India Pvt., Ltd. U.A.E. 12F, IT International Building, No.3, Yuanhang West Road, Tel (02) 6710-4000 Fax (02) 6710-4882 Tel (042) 472-7435 Fax (042) 472-7962 Brigade Tech Park, 3F B Block 134/1, 134/2, Pattandur LG CNS Middle East Hunnan New District, Shenyang City, 110179, China Agrahara Village, Whitefield Road, Bangaluru, 560066, India P.O. Box 61445, Al Nasr Plaza Office Building, 10th Street, Tel +86-24-8378-9000 Fax +86-24-8378-9009 Gasan Center LG N-Sys Tel +91-80-6667-4000 Fax +91-80-4132-0456 Oud Metha Road, Dubai, U.A.E. LG CNS Tianjin Tel +971-4-357-3511 Fax +971-4-357-3460 5-6F, LG Gasan Digital Center, 459-9, Gasan-dong, LG Mapo B/D, 116, Maporo, Mapo-gu, Seoul Room 1401, Guizhou Road, Long Tong Building, Indonesia Geumcheon-gu, Seoul Tel (02) 3773-1114 Fax (02)705-3333 Helping District, Tianjin, 300051, China Pt. LG CNS Indonesia Poland Tel (02) 6710-4740 Fax (02) 862-5862 Tel +86-22-5868-2720 Fax +86-22-5868-2700 Wisma Prima Lt. 2, Jl. Kapten P Tendean No. 34, Jakarta, LG CNS Europe B.V. Branch in Poland V-ENS Incheon Center 236-1, Hyoseong 2-dong, Gyeyang-gu, Incheon 12790, Indonesia Ul. LG 1, Biskupice Podgorne Japan Tel +62-21-7918-2121 Fax +62-21-7919-8610 55-040, Kobierzyce, Poland 236-1, Hyoseong 2-dong, Gyeyang-gu, Incheon Tel (032) 540-5500 Fax (02) 6306-0037 LG CNS Japan Co., Ltd. Tel +48-71-770-5110 Tel (032) 540-5000 Fax (032) 546-4165 Higashi-Kan 16F, Akasaka Twin-Tower, 2-17-22, Akasaka, Netherlands Minato-ku, Tokyo, 107-0052, Japan LG CNS Europe B.V. U.K. Tel +81-3-3505-3999 Fax +81-3-3582-0065 Veluwezoom 15, 1327 AE Almere, The Netherlands LG CNS India U.K. Subsidiary Company Tel +31-36-547-8915 Fax +31-36-547-8797 Building 3, Chiswick Park 566, Chiswick High Road, London, W4 5YA, U.K. Tel +44-208-849-5634 Fax +44-208-899-6001