As a business assessment by Mainstay showed, Markham Stouffville Hospital has seen clear financial and productivity benefits from the move to a Lexmark-based managed print services approach and physician order management solution.
Cost accounting project report - CT & MRI Scan Analysis at a Superspeciality ...Aditya Kumar Varshney
Economic constraints are one of the major limitations on the quality of health care even in India’s urbanized cities. Quality improvement demands optimizing the existing facilities within available resources. In addition, the cost of medical services has risen dramatically in the past decade. This has laid a lot of importance to understand the actual cost of providing medical services.
Radiology, which is an integral component of diagnostic modalities in a tertiary setting. With more patients availing these services at tertiary care hospitals, thus with this study, we strive to assess the cost analysis of MRI and CT scan radiology services at a tertiary care hospital.
Streamlining the Hospital Supply Chain: Just What the Doctor Ordered | MD Buy...MD Buyline
As hospitals begin transforming to adapt to new healthcare initiatives, they are easing the pain by restructuring and streamlining supply chain operations. Learn how MD Buyline helps hospitals save money on purchased services and consumables in this feature, then visit www.mdbuyline.com for more information.
Cost accounting project report - CT & MRI Scan Analysis at a Superspeciality ...Aditya Kumar Varshney
Economic constraints are one of the major limitations on the quality of health care even in India’s urbanized cities. Quality improvement demands optimizing the existing facilities within available resources. In addition, the cost of medical services has risen dramatically in the past decade. This has laid a lot of importance to understand the actual cost of providing medical services.
Radiology, which is an integral component of diagnostic modalities in a tertiary setting. With more patients availing these services at tertiary care hospitals, thus with this study, we strive to assess the cost analysis of MRI and CT scan radiology services at a tertiary care hospital.
Streamlining the Hospital Supply Chain: Just What the Doctor Ordered | MD Buy...MD Buyline
As hospitals begin transforming to adapt to new healthcare initiatives, they are easing the pain by restructuring and streamlining supply chain operations. Learn how MD Buyline helps hospitals save money on purchased services and consumables in this feature, then visit www.mdbuyline.com for more information.
Tahmin ve internet tabanlı kolaylaştırmaya dayalı bir çalışma. Haiti' de elektrik kesintileri, internet erişim kesintileri, İngilizce - Fransızca - yerel dil, düşük eğitim profili, ada olmaktan kaynaklanan lojistik zorluk, fakirlik, kolera salgını,... engellere rağmen iyileşme sağlanmış.
Creating the 21st century Unbounded UniversityMainstay
In collaboration with Cisco, Mainstay conducted a study of the Higher Education system, revealing common speed bumps in Higher Education, and crafting a guide to the evolution of the 21st century higher education system.
Working with the Mainstay team, the Cisco IOT Manufacturing Marketing team combined research from manufacturing trade associations, management consulting research and an internal benchmarking project to create an Executive Briefing Presentation that would educate CxOs on the opportunities IOT can provide. This content was also repurposed to create a manufacturing IOT whitepaper to provide an asset to entice prospective customers to consider Cisco’s IOT offerings.
In innovative Cisco wireless network improves connectivity for students, faculty, and staff and provides a reliable platform to support Smart Classrooms, new computer labs, mobile devices, online learning environments, and campus-wide security systems.
Allegro Group launched a full-scale examination of its IT architecture with a view toward rebuilding it on a unified and centralized platform intended for long-term scalability, performance, and flexibility. Oracle Exadata Database Machine helped Allegro Group with major system performance gains like query times, uploading times, and data access time.
So how do manufacturers optimize globally stretched production networks and supply chains in a world where expertise is both scarce and widely dispersed? A growing number of global manufacturers are turning to virtual and mobile collaboration solutions to bring experts "face to face" with colleagues, dealers, partners, and customers no matter where they're located.
Among the most advanced of these solutions is Cisco Remote Expert for Manufacturing, an enterprise-class, remote collaboration and communications platform that combines high-definition video, audio streams, and data capabilities.
Mainstay - Xerox Cal State Fullerton Digital Printing SolutionsMainstay
Like every large public university, Cal State Fullerton strives to fulfill an ambitious educational mission while wisely managing its taxpayer-supported budget. CSUF has stood out with its emphasis on using new technologies to address challenges on both sides of this equation.
To achieve their goals, Cal State Fullerton launched a major initiative, in partnership with Xerox, involving Digital Print Services and a modernized printer fleet. Xerox was able to implement solutions that allowed them to spend more money on what they do best, which is higher education.
Healthcare Strategy and Practise_ Strategic Operations Management Software fo...navyagurram3
In the ever-evolving landscape of healthcare, where every second counts and patient well-being is paramount, effective operations management is the anchor that holds the system together. Hospitals, as the leading edge of healthcare transport, face the monumental task of orchestrating a multitude of processes to ensure the best quality of care.
1Running Head MEDICAL PROFESSIONS PROVIDING HEALTHCARE SERVICES.docxfelicidaddinwoodie
1
Running Head: MEDICAL PROFESSIONS PROVIDING HEALTHCARE SERVICES, LLP
MEDICAL PROFESSIONS PROVIDING HEALTHCARE SERVICES, LLP
23
Medical Professions Providing Healthcare Services, LLP
Green Group Business Plan Outline
Ma Vicky Caspe
Lily Che
Melissa Martin
Mary Nda
Kendra Smith
Grand Canyon University: HCA - 620
January 31, 2018
EXECUTIVE SUMMARY
Medical Professionals Providing Healthcare Services, LLP (“MPPHS”) is a Phoenix-based company specializing in providing quality healthcare services in urban and economically-depressed communities. Incorporated in June, 2012 we boast a strong executive team, led by our founder Dr. Mary Xing (Jones) and Chief Medical Officer Dr. Michael Tompkins. We have grown over the past 5+ years from a single-room clinic to a 200-bed hospital and 4 satellite clinics. MPPHS serves over 600 patients a day with a daily room occupancy approaching 95%.
As MPPHS grows, so does the competition, as larger medical institutions such as John C. Lincoln, The Valley Health System and the Mayo Clinic begin to take notice. In addition, the need to improve efficiency across the board (patient wait times, billing, staffing, etc.) has taken on greater significance, as our ability to properly serve customers is beginning to adversely affect overall operations.
Mission
As a participant in the healthcare management and services field within the medical industry, MPPHS prides itself on offering its services to a populace who historically has not had access due to financial constraints, societal norms and environmental conditions. Our mission has not changed since inception: To provide all regardless of economic and social standing equitable access to quality healthcare while focusing on the why (i.e. “why this patient is in our care”) instead of the who (i.e. “who is this person?”).
Company Objectives
MPPHS’ primary objectives are:
· Increase revenue by 10% Year-over-Year (YoY)
· Increase patient count by 5% YoY
· Increase bed capacity by 25% over the next 5 years
· Reduce response from 60 minutes to 45 minutes
· Reduce long-term operational debt by 25% over the next 5 years
MPPHS can accomplish this by developing an Electronic Medical Record (EMR) across all company-owned and operated facilities. Currently all staff submit paper records at the end of their shift to document control, which in turn manually inputs the information in the database developed internally by MPPHS technical staff. This was the process instituted from the company’s inception and has not been updated since. We have come to the realization this is an inefficient way to do business. Our wait times have gradually increase, exceeding one hour in some cases. Staff turnover is also increasing, reaching its highest of 85% retention. Historically MPPHS has been over 90% on-average.
By successfully implementing an EMR process and other related ones, MPPHS estimates we can improve our operational efficiency by 15% within 12 months. We feel ...
DMF Systems Inter-AHP is an electronic medical record for Allied Health Professionals. Inter-AHP facilitates a multi-disciplinary view of patient care to improve patient outcomes and optimise resources.
Reports can be generated with the click of a button providing more time for direct patient care. Inter-AHP is a mature solution that can be tailored towards specific needs.
Inter-AHP fully integrates with the hospital PAS resulting in reduced data entry due to pre-populated fields.
"Off-the-shelf technology can be put to better use with bespoke integrated software as hospitals rethink efficient patient care"
--Published in The Times and on Raconteur
Tahmin ve internet tabanlı kolaylaştırmaya dayalı bir çalışma. Haiti' de elektrik kesintileri, internet erişim kesintileri, İngilizce - Fransızca - yerel dil, düşük eğitim profili, ada olmaktan kaynaklanan lojistik zorluk, fakirlik, kolera salgını,... engellere rağmen iyileşme sağlanmış.
Creating the 21st century Unbounded UniversityMainstay
In collaboration with Cisco, Mainstay conducted a study of the Higher Education system, revealing common speed bumps in Higher Education, and crafting a guide to the evolution of the 21st century higher education system.
Working with the Mainstay team, the Cisco IOT Manufacturing Marketing team combined research from manufacturing trade associations, management consulting research and an internal benchmarking project to create an Executive Briefing Presentation that would educate CxOs on the opportunities IOT can provide. This content was also repurposed to create a manufacturing IOT whitepaper to provide an asset to entice prospective customers to consider Cisco’s IOT offerings.
In innovative Cisco wireless network improves connectivity for students, faculty, and staff and provides a reliable platform to support Smart Classrooms, new computer labs, mobile devices, online learning environments, and campus-wide security systems.
Allegro Group launched a full-scale examination of its IT architecture with a view toward rebuilding it on a unified and centralized platform intended for long-term scalability, performance, and flexibility. Oracle Exadata Database Machine helped Allegro Group with major system performance gains like query times, uploading times, and data access time.
So how do manufacturers optimize globally stretched production networks and supply chains in a world where expertise is both scarce and widely dispersed? A growing number of global manufacturers are turning to virtual and mobile collaboration solutions to bring experts "face to face" with colleagues, dealers, partners, and customers no matter where they're located.
Among the most advanced of these solutions is Cisco Remote Expert for Manufacturing, an enterprise-class, remote collaboration and communications platform that combines high-definition video, audio streams, and data capabilities.
Mainstay - Xerox Cal State Fullerton Digital Printing SolutionsMainstay
Like every large public university, Cal State Fullerton strives to fulfill an ambitious educational mission while wisely managing its taxpayer-supported budget. CSUF has stood out with its emphasis on using new technologies to address challenges on both sides of this equation.
To achieve their goals, Cal State Fullerton launched a major initiative, in partnership with Xerox, involving Digital Print Services and a modernized printer fleet. Xerox was able to implement solutions that allowed them to spend more money on what they do best, which is higher education.
Healthcare Strategy and Practise_ Strategic Operations Management Software fo...navyagurram3
In the ever-evolving landscape of healthcare, where every second counts and patient well-being is paramount, effective operations management is the anchor that holds the system together. Hospitals, as the leading edge of healthcare transport, face the monumental task of orchestrating a multitude of processes to ensure the best quality of care.
1Running Head MEDICAL PROFESSIONS PROVIDING HEALTHCARE SERVICES.docxfelicidaddinwoodie
1
Running Head: MEDICAL PROFESSIONS PROVIDING HEALTHCARE SERVICES, LLP
MEDICAL PROFESSIONS PROVIDING HEALTHCARE SERVICES, LLP
23
Medical Professions Providing Healthcare Services, LLP
Green Group Business Plan Outline
Ma Vicky Caspe
Lily Che
Melissa Martin
Mary Nda
Kendra Smith
Grand Canyon University: HCA - 620
January 31, 2018
EXECUTIVE SUMMARY
Medical Professionals Providing Healthcare Services, LLP (“MPPHS”) is a Phoenix-based company specializing in providing quality healthcare services in urban and economically-depressed communities. Incorporated in June, 2012 we boast a strong executive team, led by our founder Dr. Mary Xing (Jones) and Chief Medical Officer Dr. Michael Tompkins. We have grown over the past 5+ years from a single-room clinic to a 200-bed hospital and 4 satellite clinics. MPPHS serves over 600 patients a day with a daily room occupancy approaching 95%.
As MPPHS grows, so does the competition, as larger medical institutions such as John C. Lincoln, The Valley Health System and the Mayo Clinic begin to take notice. In addition, the need to improve efficiency across the board (patient wait times, billing, staffing, etc.) has taken on greater significance, as our ability to properly serve customers is beginning to adversely affect overall operations.
Mission
As a participant in the healthcare management and services field within the medical industry, MPPHS prides itself on offering its services to a populace who historically has not had access due to financial constraints, societal norms and environmental conditions. Our mission has not changed since inception: To provide all regardless of economic and social standing equitable access to quality healthcare while focusing on the why (i.e. “why this patient is in our care”) instead of the who (i.e. “who is this person?”).
Company Objectives
MPPHS’ primary objectives are:
· Increase revenue by 10% Year-over-Year (YoY)
· Increase patient count by 5% YoY
· Increase bed capacity by 25% over the next 5 years
· Reduce response from 60 minutes to 45 minutes
· Reduce long-term operational debt by 25% over the next 5 years
MPPHS can accomplish this by developing an Electronic Medical Record (EMR) across all company-owned and operated facilities. Currently all staff submit paper records at the end of their shift to document control, which in turn manually inputs the information in the database developed internally by MPPHS technical staff. This was the process instituted from the company’s inception and has not been updated since. We have come to the realization this is an inefficient way to do business. Our wait times have gradually increase, exceeding one hour in some cases. Staff turnover is also increasing, reaching its highest of 85% retention. Historically MPPHS has been over 90% on-average.
By successfully implementing an EMR process and other related ones, MPPHS estimates we can improve our operational efficiency by 15% within 12 months. We feel ...
DMF Systems Inter-AHP is an electronic medical record for Allied Health Professionals. Inter-AHP facilitates a multi-disciplinary view of patient care to improve patient outcomes and optimise resources.
Reports can be generated with the click of a button providing more time for direct patient care. Inter-AHP is a mature solution that can be tailored towards specific needs.
Inter-AHP fully integrates with the hospital PAS resulting in reduced data entry due to pre-populated fields.
"Off-the-shelf technology can be put to better use with bespoke integrated software as hospitals rethink efficient patient care"
--Published in The Times and on Raconteur
Take a look through and you will discover how intuitive multifunctional printing technology is already supporting the transition to mobile and digital healthcare in organisations just like yours.
Inside you will see how many of the current challenges in Healthcare are easy to overcome with a new approach to document management.
Papers can be misplaced; forms can be incorrectly filled, with up to 40% of forms becoming obsolete due to changes; and the sheer number of paper forms means that much storage space is needed. All these can affect patient service delivery and patient care quality within the organisation.
While healthcare technology has improved, the current forms management workflow continues to be a laborious process. Healthcare staff use pre-printed forms, manually fill in patient information, print and stick on barcodes and labels, then transfer them between departments. This time-consuming process does not allow the organisation to maximise its resources.
E healthcare. Medical Cross-Enterprise Collaborative Platform.Vassily Buzuyev
Medical Cross-Enterprise Collaborative Platform is a modern solution enabling independent physicians to become more efficient and competitive. The platform enhances quality of the medical services rendered by the independent physicians and small medical clinics by reducing their operating expenses.
6 Reasons Why You Need a Hospital Management System.pptxMocDoc
Healthcare is the most critical aspect of our society, and many healthcare providers face challenges to offer practical and active services to patients.
Description:
Healthcare software product development presents many challenges, but with the right expertise, these obstacles can be effectively addressed. If you are currently engaged in custom healthcare software development for your healthcare facility, this blog aims to help you identify major obstacles and provide solutions.
The most effective way is to hire experts who can manage the entire process. At EMed HealthTech, we have a proven track record as the preferred healthcare software development partner for many organizations and startups. With our comprehensive services and customized solutions, we can turn your software product idea into reality. Contact us today to discuss your project!
Hospital preference card management with PrefConnect resulted in a documented spend reduction of hundreds of thousands of dollars year over year, with an overall 12% improvement in unused surgical inventory. #ManagementTools #InventoryManagement
GUIDELINES FOR PREPARING CASE CRITIQUEDeadline for submittinJeanmarieColbert3
GUIDELINES FOR PREPARING CASE CRITIQUE
Deadline for submitting formatted critique: By the midnight before the critique day
FORMAT AND SUBMISSION GUIDELINES
Title
The title of the paper should be all caps, bold type, single-spaced, and centered. It should be Times New Roman – 12 point font.
Authors
The authors (your team member’s names), followed by email address, should be centered, single-spaced. The authors should appear one line space below the title. Use Times New Roman, 12-point font. One line per author.
Text
· The text should appear one line space below the authors.
· The line-spacing should be single line.
· 250 to 350 words. Word count should not include the title and authors.
· Text must be typed using Times New Roman – 12 point font.
· Margins should be set to 1 inch top, bottom, left, and right.
· Do not indent first line of paragraph
· Check grammar and spelling of the abstract before submission.
Example:
CRITIQUE FOR CASE READING:
WHEN DATA CREATES COMPETITIVE AADVANTAGES
Jeffrey Maxfield, [email protected]
Amy Fisher, [email protected]
Text begins here...
FEATURE THE IT TRANSFORMATION HEALTH CARE NEEDS
G
ET
TY
IM
A
G
ES
/H
IR
O
SH
I W
AT
A
N
A
BE
The IT
Transformation
Health Care
Needs
BY NIKHIL R. SAHNI,
ROBERT S. HUCKMAN,
ANURAAG CHIGURUPATI,
AND DAVID M. CUTLER
NOVEMBER–DECEMBER 2017 HARVARD BUSINESS REVIEW 129
THE MID-1990S, EVERYONE knew that health care orga-
nizations across the United States were plagued by
wasteful spending. The question for Intermountain
Healthcare, which serves residents of Utah and Idaho,
was where to start looking for savings internally.
Data analyses quickly identified the most promis-
ing targets: 104 of the 1,440 clinical conditions that
Intermountain treated accounted for 95% of the care
it provided, and two services—newborn delivery and
treatment of ischemic heart disease—accounted for
21% of its work.
Quality-improvement teams focused first on those
two services. Armed with a sophisticated electronic
health record (EHR) system and a separate informa-
tion technology system that detailed the costs of ac-
tivities, the teams used evidence-based guidelines
and the experience of Intermountain’s physicians to
redesign clinical workflows. The top executives, the
board of trustees, physicians, and nurses all worked
together to support the drive to improve care. Today
more than 60 services have been revamped, and
Intermountain is recognized as a national leader in
quality improvement and cost management. None of
it would have been possible without its IT systems.
This example is impressive. Unfortunately, it is
still a rarity. The more common story in health care
is one of large IT investments but little to show for
them. Spurred by examples like Intermountain, the
U.S. government’s Centers for Medicare and Medicaid
Services spent $37 billion just in incentive payments
for health care IT from 2011 to May 2017. By 2016,
more than 50 ...
Hospital Management and Inventory Control Solution for Public Hospitals in De...Mamoon Ismail Khalid
Historic underinvestment in public health has left Ecuador
with one of the most inefficient health systems in the region.
The Problem
Little info sharing
The lack of interoperable
systems and records
management contributes to a
lack of understanding of public
health needs leads to
treatments that don't really
address overall health issues
Bureaucracy
Public health employees are
engaged in redundant
administrative tasks that divert
resources from patient care and
clog system
PAPER RECORDING OF INFORMATION
Medical assistants need to manually fill in 5
different records (1 per prescription), they
first do it in paper and then typed it in the
computer since the Wi-Fi is not reliable.
Excessive waits
Lead times for getting
appointments in and long
check in processes lead to
patients abandoning
preventative care that could
save money and improve
patient outcomes
Most people we surveyed
complained about lead time. It
becomes even more
aggravating when it’s an
emergency.
Abuse and waste
Inability to track prescriptions
and inventory offer opportunity
for abuse that undermines the
system's overall quality
The result:
Costly, Inefficient
and non-citizen
centric public
healthcare system
The result:
Costly, Inefficient
and non-citizen
centric public
healthcare system
Similar to Lexmark Markham Stouffville Hospital ROI Case Study (20)
- Craft a compelling RFP Executive Summary that includes quantified measures of business impact and KPIs.
- Prepare a Business Value Assessment (BVA) of their existing solution’s business value.
- Executive-ready presentation that is included as an appendix to the RFP.
- Providing existing RFP customers with a “cost to conduct an RFP” calculator.
- Estimate the full cost of going out to multiple RFPs.
Kofax turned to Mainstay to help define the key value drivers and impact levels to help promote their Claims Automation Solution. Working closely with Kofax’s product team and working with key customer references, Mainstay was able to build a very compelling infographic that provides a simple, rapid way to digest a very complex solution.
Mainstay was introduced to Bluewolf through their relationship with Oracle and brought our team in to help capture the business value story at Kele. Working with the Bluewolf sales team and the Kele project sponsor, Mainstay was able to develop a quantitative view of the business value achieved. The story focused on the impact of developing a marketing automation solution to benefit Kele’s customers by providing greater customer support and a deeper partnership with their clients.
Elevating Tactical DDD Patterns Through Object CalisthenicsDorra BARTAGUIZ
After immersing yourself in the blue book and its red counterpart, attending DDD-focused conferences, and applying tactical patterns, you're left with a crucial question: How do I ensure my design is effective? Tactical patterns within Domain-Driven Design (DDD) serve as guiding principles for creating clear and manageable domain models. However, achieving success with these patterns requires additional guidance. Interestingly, we've observed that a set of constraints initially designed for training purposes remarkably aligns with effective pattern implementation, offering a more ‘mechanical’ approach. Let's explore together how Object Calisthenics can elevate the design of your tactical DDD patterns, offering concrete help for those venturing into DDD for the first time!
DevOps and Testing slides at DASA ConnectKari Kakkonen
My and Rik Marselis slides at 30.5.2024 DASA Connect conference. We discuss about what is testing, then what is agile testing and finally what is Testing in DevOps. Finally we had lovely workshop with the participants trying to find out different ways to think about quality and testing in different parts of the DevOps infinity loop.
Builder.ai Founder Sachin Dev Duggal's Strategic Approach to Create an Innova...Ramesh Iyer
In today's fast-changing business world, Companies that adapt and embrace new ideas often need help to keep up with the competition. However, fostering a culture of innovation takes much work. It takes vision, leadership and willingness to take risks in the right proportion. Sachin Dev Duggal, co-founder of Builder.ai, has perfected the art of this balance, creating a company culture where creativity and growth are nurtured at each stage.
Kubernetes & AI - Beauty and the Beast !?! @KCD Istanbul 2024Tobias Schneck
As AI technology is pushing into IT I was wondering myself, as an “infrastructure container kubernetes guy”, how get this fancy AI technology get managed from an infrastructure operational view? Is it possible to apply our lovely cloud native principals as well? What benefit’s both technologies could bring to each other?
Let me take this questions and provide you a short journey through existing deployment models and use cases for AI software. On practical examples, we discuss what cloud/on-premise strategy we may need for applying it to our own infrastructure to get it to work from an enterprise perspective. I want to give an overview about infrastructure requirements and technologies, what could be beneficial or limiting your AI use cases in an enterprise environment. An interactive Demo will give you some insides, what approaches I got already working for real.
The Art of the Pitch: WordPress Relationships and SalesLaura Byrne
Clients don’t know what they don’t know. What web solutions are right for them? How does WordPress come into the picture? How do you make sure you understand scope and timeline? What do you do if sometime changes?
All these questions and more will be explored as we talk about matching clients’ needs with what your agency offers without pulling teeth or pulling your hair out. Practical tips, and strategies for successful relationship building that leads to closing the deal.
Transcript: Selling digital books in 2024: Insights from industry leaders - T...BookNet Canada
The publishing industry has been selling digital audiobooks and ebooks for over a decade and has found its groove. What’s changed? What has stayed the same? Where do we go from here? Join a group of leading sales peers from across the industry for a conversation about the lessons learned since the popularization of digital books, best practices, digital book supply chain management, and more.
Link to video recording: https://bnctechforum.ca/sessions/selling-digital-books-in-2024-insights-from-industry-leaders/
Presented by BookNet Canada on May 28, 2024, with support from the Department of Canadian Heritage.
GraphRAG is All You need? LLM & Knowledge GraphGuy Korland
Guy Korland, CEO and Co-founder of FalkorDB, will review two articles on the integration of language models with knowledge graphs.
1. Unifying Large Language Models and Knowledge Graphs: A Roadmap.
https://arxiv.org/abs/2306.08302
2. Microsoft Research's GraphRAG paper and a review paper on various uses of knowledge graphs:
https://www.microsoft.com/en-us/research/blog/graphrag-unlocking-llm-discovery-on-narrative-private-data/
Connector Corner: Automate dynamic content and events by pushing a buttonDianaGray10
Here is something new! In our next Connector Corner webinar, we will demonstrate how you can use a single workflow to:
Create a campaign using Mailchimp with merge tags/fields
Send an interactive Slack channel message (using buttons)
Have the message received by managers and peers along with a test email for review
But there’s more:
In a second workflow supporting the same use case, you’ll see:
Your campaign sent to target colleagues for approval
If the “Approve” button is clicked, a Jira/Zendesk ticket is created for the marketing design team
But—if the “Reject” button is pushed, colleagues will be alerted via Slack message
Join us to learn more about this new, human-in-the-loop capability, brought to you by Integration Service connectors.
And...
Speakers:
Akshay Agnihotri, Product Manager
Charlie Greenberg, Host
Slack (or Teams) Automation for Bonterra Impact Management (fka Social Soluti...Jeffrey Haguewood
Sidekick Solutions uses Bonterra Impact Management (fka Social Solutions Apricot) and automation solutions to integrate data for business workflows.
We believe integration and automation are essential to user experience and the promise of efficient work through technology. Automation is the critical ingredient to realizing that full vision. We develop integration products and services for Bonterra Case Management software to support the deployment of automations for a variety of use cases.
This video focuses on the notifications, alerts, and approval requests using Slack for Bonterra Impact Management. The solutions covered in this webinar can also be deployed for Microsoft Teams.
Interested in deploying notification automations for Bonterra Impact Management? Contact us at sales@sidekicksolutionsllc.com to discuss next steps.
Essentials of Automations: Optimizing FME Workflows with ParametersSafe Software
Are you looking to streamline your workflows and boost your projects’ efficiency? Do you find yourself searching for ways to add flexibility and control over your FME workflows? If so, you’re in the right place.
Join us for an insightful dive into the world of FME parameters, a critical element in optimizing workflow efficiency. This webinar marks the beginning of our three-part “Essentials of Automation” series. This first webinar is designed to equip you with the knowledge and skills to utilize parameters effectively: enhancing the flexibility, maintainability, and user control of your FME projects.
Here’s what you’ll gain:
- Essentials of FME Parameters: Understand the pivotal role of parameters, including Reader/Writer, Transformer, User, and FME Flow categories. Discover how they are the key to unlocking automation and optimization within your workflows.
- Practical Applications in FME Form: Delve into key user parameter types including choice, connections, and file URLs. Allow users to control how a workflow runs, making your workflows more reusable. Learn to import values and deliver the best user experience for your workflows while enhancing accuracy.
- Optimization Strategies in FME Flow: Explore the creation and strategic deployment of parameters in FME Flow, including the use of deployment and geometry parameters, to maximize workflow efficiency.
- Pro Tips for Success: Gain insights on parameterizing connections and leveraging new features like Conditional Visibility for clarity and simplicity.
We’ll wrap up with a glimpse into future webinars, followed by a Q&A session to address your specific questions surrounding this topic.
Don’t miss this opportunity to elevate your FME expertise and drive your projects to new heights of efficiency.
UiPath Test Automation using UiPath Test Suite series, part 3DianaGray10
Welcome to UiPath Test Automation using UiPath Test Suite series part 3. In this session, we will cover desktop automation along with UI automation.
Topics covered:
UI automation Introduction,
UI automation Sample
Desktop automation flow
Pradeep Chinnala, Senior Consultant Automation Developer @WonderBotz and UiPath MVP
Deepak Rai, Automation Practice Lead, Boundaryless Group and UiPath MVP
UiPath Test Automation using UiPath Test Suite series, part 3
Lexmark Markham Stouffville Hospital ROI Case Study
1. ROI and Business Benefits Assessment
Markham Stouffville Hospital
Background:
Location:
Located northeast of Toronto, Canada, Markham Stouffville Hospital (MSH) is a progressive, two-site,
community hospital with leading diagnostic services and clinical programs in acute care medicine and
surgery, addictions and mental health, and maternal and child health. The hospital’s 330 physicians and
1,800 staff, in partnership with other specialist providers, comprise a vital center of community care for the
residents of the City of Markham and the nearby towns of Stouffville and Uxbridge. MSH is an award-winning
hospital and has earned an advanced 5.1+ EMR Adoption ModelSM score. Developed by HIMSS Analytics, the
EMR Adoption Model identifies and scores hospitals using an eight-step scale that charts the path to a fully
paperless environment.
Markham, Ontario, Canada
Executive Summary
With the planned expansion of its facility on the horizon,
Markham Stouffville Hospital (MSH) wanted to ensure that
its business infrastructure and physician order process was
primed for the forthcoming surge in patients. At the same
time, MSH saw this expansion as an optimal time to take a
closer look at ways it could streamline its physician order
process in an effort to further improve patient care and give
minutes and hours back to clinicians.
MSH took aim at its existing fleet of printers and output
devices that produced more than 6 million pages a year. To
create the best strategy around its unique objectives, the
hospital chose Lexmark to evaluate its output environment
and processes and propose steps to optimize paper
consumption, control costs and automate and accelerate
key paper-based procedures—specifically its physician order
processing system.
13NA2700
The resulting strategy called for replacing much of
MSH’s aging assortment of printers with a standardized
and optimized fleet of strategically-placed multifunction
products (MFPs) and other output devices from Lexmark—all
connected to the hospital’s data network and maintained
under a comprehensive managed print services agreement
with Lexmark. After installing the new fleet of Lexmark
products, the hospital tackled its physician order system,
a process that relied on hand delivering paper forms via
interoffice mail from nursing stations to the pharmacy.
Working with Lexmark and Perceptive Software, the hospital
designed and deployed a new system in which clinicians
scan physician orders using a nearby Lexmark MFP and
instantly transmit digital images of the physician orders to
pharmacy staff.
“We wanted a vendor to manage our whole
print environment and wanted to step away
from the day-to-day handling of devices, paper,
consumables and maintenance that had become
an operational burden and a productivity drain on
employees and the hospital’s budget.”
Tim Pemberton,
Director,
IT & Communications
Markham Stouffville Hospital
Markham, Ontario
As a business assessment by Mainstay showed, MSH has
seen clear financial and productivity benefits from the move
to a Lexmark-based managed print services approach and
physician order management solution. Lexmark handles all
device management and maintenance, including replenishing
toner and other consumables automatically based on alerts
triggered by the devices themselves. This proactive approach
to device and consumables management ensures that
equipment is always up and ready to do its part in caring
for patients. In doing just that, the approach gives time back
to employees to focus on their core jobs. Late-night, afterhours calls from nursing stations to security to find, retrieve
and deliver the right toner cartridge from an off-site central
storage area are a thing of the past.
2. ROI and Business Benefits Assessment
Markham Stouffville Hospital
Meanwhile, with the new approach to physician orders,
clinicians and pharmacists are working more efficiently and
administering medications to patients with less paper and
fewer hassles and delays—an improvement that is expected
to improve patient care and satisfaction.
Highlights
Overview
Challenge
Built in 1990, Markham Stouffville Hospital’s
original Markham facility was designed to serve the
region’s 100,000 residents. As the city’s expanding
population was expected to surpass 300,000
residents, the hospital embarked on a major
project to double its overall size in anticipation
of demand. Part of planning for that growth, was
an examination of MSH’s administrative systems
and equipment, including its document output
infrastructure and associated services and its
physician order process.
Like all successful medical centers, MSH depends on an
efficient clinical and business infrastructure to fuel growth
and deliver the highest level of patient care. Despite the
emergence of digital technologies, a large percentage of
the hospital’s business processes remain paper based. From
patient forms to physician orders to compliance reporting,
MSH generates a steady stream of paper documents to keep
clinical and administrative operations running smoothly.
While paper and printing processes can’t be eliminated
entirely, they can be significantly streamlined to help reduce
or avoid costs and accelerate critical clinical workflows.
MSH sought to achieve these goals and more as it
planned for a massive expansion, assessed its enterprise
output environment and physician order process and the
associated cost trends.
While cost reductions and cost avoidance were a
welcome outcome for MSH, its primary objectives
for this IT initiative aimed squarely at patient-care
quality and giving minutes and hours back to
clinicians and other employees so the time could
be used to care for patients.
In addition to the productivity and process
improvements achieved in support of its patientcare objectives, which are discussed throughout
this study, Markham Stouffville Hospital will earn
an 18% ROI in the first 3 years, with total benefits of
$715K over 3 years, as a result of its investment in
Lexmark products, solutions and services.
Print volumes were steadily rising at the time and that put
increasing pressure on the hospital’s aging fleet of more
than 250 printers and output devices, which had amassed
70 different models from 7 vendors. Nearly 80% of the
devices were at least 5 years old, and only 60% of the
devices were connected to the hospital’s data network,
limiting their usefulness and thwarting the hospital’s need for
data about employee printing habits and device operation
history upon which to make decisions.
Financial benefits:
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••
••
••
••
••
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$360K in consumables cost optimization
$269K in third-party maintenance cost avoidance
$68K in device fleet optimization
$18K analog fax line cost savings
1,000+ pharmacist hours reclaimed
83% improvement in physician order processing time
75% reduction in the number of follow-ups
required on physician orders
Security was also a concern, as employees sent print jobs
but forgot to pick them up, potentially exposing confidential
information to unauthorized users. Replacing supplies like
toner and other consumables also posed problems. Toner
often ran out unexpectedly, prompting late-night calls to
security to retrieve just the right part number from a central
storage room and deliver it to the right nursing station so
that clinicians could change out the depleted cartridge.
Meanwhile, business as usual slowed to a crawl.
—2—
3. ROI and Business Benefits Assessment
Markham Stouffville Hospital
approach, nurses had no way of knowing the answers to
these questions without placing a call to the pharmacy.
“With our existing printer fleet, we did not have a good
understanding of what we were printing or how much
we were spending,” said Tim Pemberton, Director
of Information Technology and Communications at
Markham Stouffville Hospital. “Many of the printers were
approaching a decade in age and we were not actively
managing or maintaining the fleet.” Strain on the hospital’s
printing infrastructure would only increase, hospital
administrators reasoned, as they looked ahead to the
hospital’s expansion that would almost double the size of
the facility.
“With our paper process, nurses couldn’t track the pharmacy
orders quickly and there was always the possibility of an
order getting misplaced,” said Georgina Mikhail, Pharmacy
Manager at MSH. “Now we track everything electronically.”
Solution
MSH decided it needed a new strategy—specifically a holistic,
“printing-as-a-service” approach that would enable the hospital
to optimize its fleet of output devices and relieve employees
of the day-to-day handling of devices, paper, consumables
and maintenance. It also wanted to take advantage of new
scanning and routing technologies to improve the speed and
accuracy of its physician order process.
We could clearly see that there was a significant cost
savings and cost avoidance opportunity for us,” said
Pemberton. “With our growth plans, we could also predict
that these metrics were going to trend in the wrong
direction, unless we took action.”
The hospital started by asking Lexmark to conduct a
hospital-wide assessment of its printing infrastructure,
laying the groundwork for a comprehensive managed print
services agreement and the deployment of more than 200
Lexmark MFPs, replacing most of the existing output fleet.
Working with Lexmark to carefully analyze usage patterns
throughout the facility, the hospital found it could actually
reduce the overall number of printers and MFPs and position
the devices closer to where they were needed.
Pharmacy orders: Improving patient care, speeding up
processes and unburdening staff
Hospital administrators also saw a significant opportunity for
efficiency gains in the area of physician orders. For years,
the process for ordering and filling physician orders involved
a highly manual, paper-based routine. Doctors, working
with nurses on the floor, wrote out prescriptions on four-part
forms and deposited them in interoffice mail bins located
at the nursing stations throughout the facility. About 300
orders a day were picked up by couriers and delivered to
the pharmacy every hour.
Figure 1
Percentage of Devices
Connected to the Network
The system was ripe for improvement. The paper slips
could get misplaced, and occasionally orders came in that
lacked key information, such as the patient’s name and ID
number. This led to delays while pharmacists tracked down
the source of the order and gathered essential, missing
information. These extra steps to ensure patient safety were
never circumvented, but added time and inefficiency to an
already labor-intensive process.
100%
60%
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Further, nurses could only determine the status of an order by
calling the pharmacy. These calls slowed the process more
and interrupted busy pharmacy staff. Was an order en route
to the pharmacy? Was it in the process of being filled? Had
it been misplaced? Was it being delivered? With the legacy
Legacy Hardware
Environment
Lexmark
Environment
Leg
—3—
$360K
$715K
$
4. ROI and Business Benefits Assessment
Markham Stouffville Hospital
“Lexmark impressed us by not replacing every device with
a Lexmark product,” said Pemberton. “If an installed product
from another vendor met users’ needs and was operating
properly, Lexmark advised us to keep it and put it on an asset
management schedule, along with the Lexmark models.”
linked to the patient record, and immediately routed to the
pharmacy through the Perceptive Software workflow platform.
The result: Nurses receive prescriptions from the pharmacy
faster and can administer them to patients sooner, boosting
clinical outcomes and patient satisfaction. Orders are no
longer misplaced or lost.
The managed print services agreement handed over device
management and maintenance duties to Lexmark, giving
hospital employees more time to focus on their core jobs.
Now, Lexmark remotely monitors the device fleet, performs
diagnostics, and dispatches technicians as needed. The
devices automatically send alerts when toner levels run
low, triggering replacement supplies to be shipped to the
printer’s exact location. That means the hospital no longer
worries about printers running out of toner and no longer
has to maintain costly stocks of supplies on site. It also
means that late-night calls to security to retrieve toner are
a thing of the past. The proactive, rather than reactive,
approach to toner management means that devices are
always ready to print whatever documents are needed to
support patient care and hospital operations.
“Automating medication orders allows us to leverage our
Lexmark MFPs and speed the delivery of effective patient
care,” Pemberton said. Pharmacists can even view incoming
physician orders on mobile devices from anywhere, further
accelerating the process.
If questions arise about an order, the networked Lexmark
and Perceptive Software system details exactly where the
scanned order originated, so staff can reach out to the
nursing unit immediately to clarify the order. Plus, orders can
be archived for easy retrieval in the event of an audit.
“Our legacy process was beyond inconvenient,” said Clayton
Antliff, Application Consultant, Information Technology at
MSH. “Our goals were to speed the order process at the
nursing station and eliminate missing information on order
sheets that had to be resolved by pharmacy staff.” According
to Antliff, the new process accomplished those goals
and eliminated the costly four-part paper forms that were
previously required.
After connecting all of its printers and MFPs to the network,
MSH introduced print release capabilities, part of the
Lexmark Print Management offering. This Lexmark solution
sends print jobs to a central queue and lets employees
“release” the job from whatever networked printer or MFP
is most convenient or has the features or capabilities they
need. The feature improves security because employees
are required to swipe their badge before releasing a print
job. Unreleased jobs are deleted from the queue after a
set period of time, eliminating abandoned print jobs, saving
paper and heightening document confidentiality.
Figure 2
Consolidating to Fewer,
Newer Lexmark MFPs
Faster, more accurate physician orders
Legacy Hardware
Environment
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The switch to Lexmark’s networked MFPs—combined with
adding a workflow automation solution from Perceptive
Software—made it possible to dramatically improve the way
MSH handles physician orders. Now, instead of dropping
prescription forms into mail bins, clinicians scan medication
orders on the Lexmark MFP in the nursing unit, creating a
digital image of the order that is automatically barcoded,
# of Device Models
Device Age % > than 60 Months
# of Device Vendors
—4—
Lexmark
Environment
68
78%
7
6
< 1%
1
5. ROI and Business Benefits Assessment
Markham Stouffville Hospital
Results
With visibility into printing usage patterns over the
network, MSH has been able to target high-volume areas
and work cooperatively with those departments to make
improvements over time.
Consolidating devices drives savings
After consolidating its output fleet to a smaller number of
networked Lexmark MFPs and about 90% fewer models,
MSH is expected to spend about $68K less on purchasing
and replacing output devices. The hospital is also expected
to avoid about $90K annually in third-party maintenance
fees under the Lexmark Managed Print Service agreement.
The new Lexmark products have advanced features that the
100%
legacy devices at MSH didn’t have and operate at a 99%
uptime rate, compared to its former devices which were
prone to breakdown, sparking countless help desk calls and
60%
work interruptions to be serviced.
Figure 3
83% Faster Physician Order Processing
60
minutes
10
minutes
The hospital will also save about $6K per year by reducing
analog fax-line charges, the direct result of Lexmark’s usage
assessment that recommended removing about 68 underLegacy Hardware
Lexmark
utilized fax machines.
Environment
Legacy Workflow
Process
Environment
The hospital benefits in other ways from moving to a
100% networked output environment. For example,
employees now have the flexibility to print to a wider
selection of devices and choose the type of printer and
feature set that is best suited for the job.
Faster, more efficient physician order workflow
The hospital is seeing dramatic improvements from its
fleet of Lexmark MFPs and the physician order processing
solution. Rather than sending medication orders through
$715K $596K
interoffice mail, clinicians scan orders into Perceptive’s
$360K
digital imaging and workflow system using a nearby MFP.
The solution automatically barcodes each order and links it
to the patient’s medical record before transmitting it to the
network to the pharmacy—a process that now takes less
than 10 minutes.
$120K in annual consumables cost savings
Abandoned pages left at the printer wasted both paper and
toner in the legacy MSH environment. MSH is now reducing
paper and toner waste with Lexmark’s print release solution
by never printing those pages at all. Now, the hospital
$68K
consumes less toner and paper, yielding savings of about
$269K
$120K per year.
$18K
$119K
The hospital’s new Proactive Consumables Management
service from Lexmark contributes to these savings by
Telecom Maintenance
Fleet
automatically replacing cartridges just before they run out
Savings Avoidance Optimization
Benefits
of toner. As a result, the hospital no longer carries costly
inventories of toner and that storage space can now be
used for other purposes.
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Lexmark
Solution
The result: Medication orders are filled and delivered to
nurses sooner and administered to patients more quickly.
Paper &
Total Benefits Total Cost Net Benefits
Lost
Consumables or misplaced orders have been reduced to nearly zero.
Savings
Ultimately, the hospital expects the new solution to translate
into better patient care and satisfaction and heightened
employee productivity. In addition, the hospital has now
phased out its expensive, four-page order forms, in favor of
a simple single-page order slip, using plain paper.
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Leg
6. 60%
ROI and Business Benefits Assessment
Markham Stouffville Hospital Legacy Hardware
Environment
Lexmark
Environment
Improved order tracking and visibility
Figure 5
Total Cost and Benefits by Category
(3 Year View)
Pharmacists are working more efficiently after moving to
the new physician order process, in part because they
can securely view digital images of orders on screen from
anywhere, including on mobile devices when they’re
away from the pharmacy. Moreover, the system’s quality
control and tracking capabilities have helped reduce the
percentage of orders requiring follow-up by about 75%
(Figure 4). For example, the system automatically detects
when an order lacks key information, such as the patient’s
barcoded account number, and immediately initiates a
printout from the originating device that tells staff the
information that is missing and to resubmit a corrected order.
$269K
$715K
$596K
$68K
$18K
$119K
Telecom Maintenance
Fleet
Paper &
Total Benefits Total Cost Net Benefits
Savings Avoidance Optimization Consumables
Benefits
Savings
Cost benefit summary
Markham Stouffville Hospital is realizing substantial hard and
soft dollar cost savings and avoidance from its investment
in Lexmark products, solutions and services. According to
the assessment by Mainstay, the hospital will earn an 18%
ROI in the first 3 years and achieve positive net benefits
over 3 years. Over the 3 year period, Markham Stouffville
will realize benefits of $715K, as shown in Figure 5. But
perhaps more significant and impactful than the cost
savings and cost avoidance themselves, are the patient-care
improvements and employee productivity gains the hospital
has achieved as a result of the same IT improvements.
4%
<1%
Legacy Workflow
Process
Legacy Workflow
Process
$360K
Figure 4
Percentage of Orders
Requiring Follow-up
Lexmark
Solution
“What we value most about working with Lexmark is
its commitment to helping us achieve our goals,” said
Pemberton. “Together, we have truly made a difference that
will continue to yield benefits for MSH and its patients for
years to come.”
In addition, when follow-up is necessary, the system helps
pharmacists quickly resolve questions by pointing staff to
the location of the originating device. This is boosting the
productivity of pharmacists, who previously spent an average
of 15 minutes fixing each inaccurate or misidentified order.
For the seven-person pharmacy team, the new solution has
returned more than 1,000 hours of time annually.
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Le
S