This document discusses lessons learned from an early multi-cloud journey. It highlights how IT can become more agile and strategic to enable business growth through an IT as a service model and moving to the cloud. Key lessons include standardizing, automating and scaling cloud services; developing a flexible private cloud platform; adopting a holistic multi-cloud orchestration approach; and updating processes and culture to embrace failures as part of innovation. The goal is to deliver an "IT vending machine experience" and become a cloud brokerage service.

1. 演讲题目
Lessons Learned from an early
Multi-Cloud journey
Mariano Maluf
September 2016

2. How can the business
grow & innovate
in a constantly changing
marketplace?

3. How can the business operate
Faster, More Effectively
in existing and
new, developing markets?

4. PG. 4
How can IT
be more
Agile & Strategic
to enable
Business Growth?

5. But…
are we really getting
into the
second half of the
chessboard…?

7. EVOLUTIONRapid

8. IT as a Service  The Path to Increased Value“You never change things by
fighting the existing reality.
To change something,
build a new model
that makes the existing model
obsolete”
(R. Buckminster Fuller)

9. “The Real Voyage of Discovery
Consists Not
in Seeking New Landscapes,
but in
Having New Eyes”
(Marcel Proust)

11. The ITaaS Journey – Best Execution Venue for Cloud Brokerage
Through 2018,
the biggest inhibitor
to internal CSB success
will be
organizational and
business process challenges,
not technology
(Gartner 2014)

12. Standardize  Automate  Scale
Cloud Services Portal
Provisioning Engine
Lifecycle Management
Usage Reporting
Technology Stacks

13. 13
eKOcloud – our Private IaaS Platform
Flexible, Software-Defined and Converged Infrastructure
From Technology Towers to Holistic Platform
Orchestrated Service Catalog
Benefits:
Increased Agility
Hybrid-Cloud enablement
On Demand, Flexible Growth
Best in Class, reliable components
Deeper Integration for better automation
Proven, Architected solution

14. 14
New Instruments with AutomationExisting Instruments with Automation
Manual
Existing Instruments
Less Management…
More Automation, Orchestration & Choreography…
“Craft is what we are
expected to know…
Art is the unexpected
use of craft”
(Mickey McManus)

15. 15
TCCC
Cloud Brokerage Services
• Cloud Services Portal
• Service Catalog
• Provisioning Workflows
• Automation Engine
• Workload Lifecycle Management
Holistic Multi-Cloud
Orchestration
(single plane)
Other Cloud
Providers…
Benefits:
Single Cloud Portal for BEV
Streamlined Workflows
Deeper Integration
Increased Agility
Shift to usage-based model

16. 16 16
Coke Is Deleting Some Old Software
Dow Jones Market Talk Blog
February 19, 2016
By Mike Esterl
Coca-Cola says that it's cleaning house on the
IT front as part of its five-year, $3 billion
productivity push announced in 2014. It tells
analysts at its conference that it had 1,450 IT
applications in 2014. But it expects to
"sunset" 600 IT applications and move another
425 applications to the cloud.
ITaaS and the Cloud Continuum…
“However beautiful the Strategy,
you should occasionally
look at the Results”
Winston Churchill

17. Delivering an
”IT vending machine experience”
will require IT departments to
become
Service Brokers
(451 Research)

18. • Cloud Service Management is still evolving…
• Cloud enables ITaaS, ITaaS is about transformation
• Server Provisioning/Mgmt. ≠ Service Provisioning/Mgmt.
• Software-Defined and Automation are key, but not sufficient
• Orchestration is as important as Choreography
• It “takes a village” to be a Services Broker
• Develop a Holistic Mind-Set, Technology is just one dimension
Lessons Learned…
Speedboat or Supertanker…?

19. • Update your Tool-Set (Lean StartUp, Design Thinking, Agile, etc.)
• Build a Failure-Tolerant Culture-Set, or the Art of the Pivot
Lessons Learned [cont.]
“If you take risks, you may fail.
But if you don't take risks,
you will surely fail.
The greatest risk of all
is to do nothing”
(Roberto Goizueta)b