2. TARGETS
discuss that understanding the intensity and
differentiation of emotions may help in
communicating emotional expressions
explore one’s positive and negative emotions and
how one expresses or hides them
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EMOTIONAL INTELLIGENCE
Lesson 1
3. EMOTIONAL INTELLIGENCE (EI)
is the ability to
understand and manage
your own emotions, and
those of the people
around you.
02
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EMOTIONAL INTELLIGENCE
Lesson 1
4. HOW SAVVY ARE
YOU?
When it comes to
Emotional
Intelligence….
03
SLIDE
EMOTIONAL INTELLIGENCE
Lesson 1
5. 1. You are on an airplane that suddenly hits extremely
bad turbulence and begins rocking from side to side.
What do you do?
Continue to read your book or magazine,
or watch the movie, trying to pay little
attention to the turbulence.
A
Become vigilant for an emergency,
carefully monitoring the stewardesses and
reading the emergency instructions card.
B
A little of both A. and B.
C
Not sure – never noticed
D
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SLIDE
EMOTIONAL INTELLIGENCE
Lesson 1
6. 2. You arein a meeting when a colleague takes credit for
work that you have done. What do you do?
Immediately and publicly confront the
colleague over the ownership of your
work.
A
After the meeting, take the colleague aside
and tell her that you would appreciate in
the future that she credits you when
speaking of your work.
B
Nothing, it’s not a good idea to
embarrass colleagues in public
C
After the colleague speaks, publicly thank
her for referencing your work and give
the group more specific detail about what
you were trying to accomplish.
D
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SLIDE
EMOTIONAL INTELLIGENCE
Lesson 1
7. 3. You area college student who hadhoped to get anA in a course that
wasimportant for your future career aspirations. You have just found
out you got a C minus on the midterm. What do you do?
Sketch out a specific plan for ways to
improve your grade and resolve to follow
through.
A
Decide you do not have what it takes to
make it in that career.
B
Tell yourself it really doesn’t matter
how much you do in the course,
concentrate instead on other classes
where your grades are higher
C
Go see the professor and try to talk her
into giving you a better grade
D
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SLIDE
EMOTIONAL INTELLIGENCE
Lesson 1
8. 4. You area manager in anorganizationthat is tryingto encourage
respect for racial and ethnic diversity. You overhear someone telling a
racist joke. What do you do?
Ignore it. The best way to deal with
these things is not to react.
A
Call the person into your office and explain
that their behavior is inappropriate and is
grounds for disciplinary action if repeated.
B
Speak up on the spot, saying that
such jokes are inappropriate and will
not be tolerated in your organization.
C
Suggest to the person telling the joke
he go through a diversity training
program.
D
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SLIDE
EMOTIONAL INTELLIGENCE
Lesson 1
9. 5. A discussionbetween you and your partner has escalatedinto a
shoutingmatch. You are both upset andin the heat of the argument,
start makingpersonal attacks which neither of you reallymean.
What is the best thingto do?
Agree to take a 20-minute break before
continuing the discussion.
A
Go silent, regardless of what your partner
says.
B
Say you are sorry and ask your
partner to apologize too.
C
Stop for a moment, collect your
thoughts, then restate your side of
the case as precisely as possible
D
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SLIDE
EMOTIONAL INTELLIGENCE
Lesson 1
10. EMOTIONS
is your reaction to any stimulus and
comes from your limbic system, the area
in your brain that reacts automatically to
the world around you without your
rational thought or reasoning (Hasson,
2012)
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EMOTIONAL INTELLIGENCE
Lesson 1
11. THREE ASPECTS OF EMOTIONAL INTELLIGENCE
COGNITIVE ASPECT
Refers to the person’s appraisal
of the situation.
Is the body’s reaction to feelings or
emotions,
PHYSICAL ASPECT
BEHAVIORAL ASPECT
Is the action tendency to deal with certain
emotions such as evading a frightening
situations
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EMOTIONAL INTELLIGENCE
Lesson 1
13. TYPES OF EMOTIONS
● Help you to become more
motivated in doing tasks.
● May developed your creativity and
established relationship with
others
● With good physical and
psychological conditions
● May reduce your efficiency and
even your motivation to perform
certain tasks.
● When emotions are too strong,
and we loose control of our
feelings, our thoughts and actions
are affected
POSITIVE EMOTIONS NEGATIVE EMOTIONS
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SLIDE
EMOTIONAL INTELLIGENCE
Lesson 1
14. MANAGING EMOTIONS
Steps in managing your emotions
1. You need to notice and be aware of your emotions.
2. You have to identify and name what you feel.
3. You have to own and accept what you feel.
4. Discernment and appropriation
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EMOTIONAL INTELLIGENCE
Lesson 1
Emotions are so powerful- they can make or break an
individual.
15. It is very important to understand that
emotional intelligence is not the
opposite of intelligence. It is not the
triumph of heart over head-It is the
unique intersection of both.
“
-D. Caruso
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EMOTIONAL INTELLIGENCE
Lesson 1
Knowing to manage your emotions is very important. You have to understand how your emotions influence the way you think and how you act upon your experiences.
IQ is not enough to become successful in life.
You need to be emotionally intelligent so that you can cope well and enjoy your journey in life.
Now, let us define Emotional Intelligence. So what is EI?
EI or Emotional Intelligence-is the ability to understand and manage your own emotions, and those of the people around you.
*People with a high degree of emotional intelligence know what they're feeling, what their emotions mean, and how these emotions can affect other people.
Now, I will show you some scenarios..and try to answer in your own..
All of us experience different emotions. These emotions affect our performance in school and our relationship with other.
Limbic system – the area in your brain that reacts automatically to the world around you without your rational thought or reasoning all emotions have reasons as to why you feel them.
Cognitive aspect – so when you interpret an experience as threatening, negative emotions such as anger or anxiety may be felt.
Physical Aspects- when you are anxious, your heartbeat becomes faster or you may even experience fainting.
Behavioral aspect –or leaving unfinished tasks because of boredom.
Emotions are measured through:
Psychological tests are the self-report instruments that they need to answer at your own.
The can also measured through Physiological ways such as monitoring blood pressure, heart beat, sweating of palms, and even brain activities.
Finally, emotions are measured through behavioral manifestations such as facial expressions and tone of the voice.
Physiological – can be measured by through monitoring blood pressure, heart beat, sweating of palms and even through blood and brain chemistry.
Psychological/behavioral manifestation such as facial expressios and the tone of voice. To illustrate, you do not talk to people when you are angry, or you leave unfinished tasks when you are bored.
they
Positive emotions – happiness, love, joy, hope and excitement.
Negative emotions- angel range, boredom and disgust.
!! We must know hhow to handle our emotions.
Knowing to handle or manage our emotions is important. Emotions are so powerful- they can make or break an individual.
To manage it well, here are the following steps:
1. You need to notice and be aware of your emotions.
You have to recognize what you feel in a particular situation or experience.
Example: let's say that your bestfriend did not tell you that he or she is currently engaged in a relationship? How would you feel?
2.You have to identify and name what you feel.
You have to think or even list those feelings that you felt about your best friend. You may feel angry, disappointed, or even betrayed. These negative feelings are the reasons that you want space and do not want to see or talk to him/her.
The third step in managing emotions is..
3. You have to own and accept what you feel
There is nothing wrong with what you feel. If you are angry, it is normal to feel that way. However, losing your temper that makes you shout out to people who are clueless about your problem is a sign of being controlled by your emotions.
Finally, the last step in managing emotions is 4. Discernment and appropriation
You do not just recognize what you feel but you also take the appropriate action or steps to deal with your feelings.
Yes you may not want to talk to your bestfriend because of anger, but you cannot stay in that mode forever unless you have decided to end your relationship permanently.
If you dont want that to happen, You may talk to someone you trust, so that you can release your negative feelings and then later come up with your plans or actions on how to deal with your feelings.
You may have a heart to heart talk with your bestfriend when you are ready.
