This document provides guidelines for effective greetings and introductions. It recommends smiling, introducing yourself, asking non-threatening questions, and listening attentively. When greeting someone, use formal greetings like "Good morning" for first meetings and more casual greetings like "Hello" or "Hi" for subsequent meetings. Respond to "How are you?" with positive statements like "I'm fine, thank you" for formal situations or "I'm great" for more casual settings. Avoid negative responses that share personal issues.

1. Greetings and
Introductions
Lesson 1

2. Guidelines to an Effective Greeting
What you do and must say in the first few precious
moments of meeting someone is crucial, if you are to
gain and hold their attention.
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Smile
Introduce yourself / ask for your colleague’s name.
Speak and act sincerely.
Talk about things you know.
Ask non-threatening questions
Look at the other speaker attentively.
Compliment and thank your listener.

3. Smile
a smile will humanize you and make you
appear more approachable.

4. Positive energy
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smile makes you real
smile always looks good
smiling can be a sign of a success person
smiling is contagious
Practice your smile

5. Greeting
Form of speech
Formal
Period of the day
Good _____________,
First meeting
Semi-formal
Subsequent
meetings
Informal
Very Informal/Slang
Hello,
Hi,
How are you doing?
Hey!
What’s up?
Ha’ Ya Doing?

6. Greetings
Most commonly used salutation.
How are you?
Form of speech
Formal
How do you do?
Semi-formal
How are you?
How are you doing?
Informal
How have you been?
How are things?
How are things going?
How are you getting along?
First meeting
Subsequent
meetings
Very Informal/
Slang
What’s happening?

7. Greeting Responses
When someone asks the question
“How are you?”
This is not a request to know how you are feeling.
Response:
Formal
I’m fine, thank you. And you?
This is a statement used in formal greetings. They normally
really are not concerned with knowing your physical or
mental condition.
Semi-formal
I’m great
I’m doing well
I’m doing OK
I’m getting by
I’m fantastic
I’m getting along
However, you do not want to answer with negative statements.
Example: I’m feeling terrible. I’m feeling a little sick.

8. Greeting Responses
In an informal sitting, the person asking maybe concerned
about how you feel. In this case, “how are you” refers to
“Are you feeling OK”?
Response:
Informal
“how’re you doing”
Really great, fantastic, etc.
“Are you feeling OK”
I’m tired
I’m confused
I’m in love I’m bored
Very Informal/Slang
I’m angry
I’m on cloud nine
So, so
great, getting by, doing well, fantastic, doing OK

9. End of Lesson
Next Lesson
Introducing yourself