The document outlines a strategic framework for understanding and enhancing client value through various key questions around skills, communication, organizational strategy, and client needs. It emphasizes the importance of identifying strengths, strategic KPIs, and necessary partnerships. Additionally, it discusses the resources and technologies needed to support value creation effectively.

1. Find more informa on about the licence underh ps://crea vecommons.org/licenses/by-nc-sa/4.0/developed byjanfoelsing.de 2018 -V02 2020LDframe.com
Ourstrategyin a nutshell Team Slogan /What dowe stand for? Version
…whatarethemainskillsweshould
getreallygoodat?
…howcanwebringvaluetotheclient?
…howcanwesupportthembest?
…whichvaluedowewanttocreate?
…whatcansolveourclientsproblems?
…marke ngview.
…howdoestheclientknow,what’spossible?
…howcanwecommunicateourvalue?
…onwhatshouldwefocuson?
…forwhatwouldweliketobeknown?
…whatareourstrengths?
…whatisourrole?
…whatdowedoandwhatnot?
…whatareourstrategicKPIs?
…howcanweevaluatethevalue?
…whatdidwelearn?
…whatistheorganiza onalstrategy?
…whatarethemajorKPIsoftheorganiza on?
…whatarethevaluestheorganiza onwouldliketostandfor?
…knowyourclients.
…whatareourclientsneeds?
…whatareourclientsproblems?
…howdothey„ ck“?
KEYSKILLS VALUEFORTHE CLIENT COMMUNICATION CLIENTNEEDS
FIELDSOFFOCUS
OUTCOME-ANALYTICS/EVALUATION / KPIs/ LEARNINGSORGANIZATIONALSTRATEGY&KPIs
Learning
Strategy
Canvas
STRATEGICPARTNERS
…whoiscrucialtosupportourstrategy?
…whohastobe“onboard”?
…whichexternalpartnersdoweneed?
…whocanhelptopromotethestrategy?
KEYRESOURCES
…whatarethekeyresourcesand
technologies,whichsupportour
value-crea onbest?E.g.so ware,learning
spaceslikelabs,equipment,…