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norbert majerus consulting llc
Lean – Project
Management
13 years experience with LEAN PM in the
Goodyear Innovation Centers
Norbert Majerus
LPPDE 2021
4/17/2021 1
©norbert majerus consulting llc 2021
norbert majerus consulting llc
• ALL PROJECTS
• Increased focus on Product Development and Innovation
Scope
4/17/2021 2
©norbert majerus consulting llc 2021
norbert majerus consulting llc
Not So Lean PM Experience
• My first PM class – no use for that here
• My first big project – no help
• We just call it …. – no support
• The desire for control – the GANTT chart trap
• The HERO – ambulance management
• Goodyear first attempt – knew about Chrysler CE – academic consultant
• Representing the customer – the strongest wins
• Lead as if you have no power or authority
• Largest functions managing crossfunctional projects .. Lack of collaboration
• “Happy Team” syndrome – compromised products and encouraged team competition
• Stage gate – implemented to kill projects but it created collaboration
• PM Software – EXPENSIVE BAD PROCESS
• Today: Right Organization and PMO – building and learning
4/17/2021 3
©norbert majerus consulting llc 2021
norbert majerus consulting llc
4/17/2021 ©norbert majerus consulting llc 2021 4
norbert majerus consulting llc
What are the Biggest Problems With PM
1. Project is late and/or over budget
2. Project did not deliver
3. Scope and other changes
4. Frustrated and overworked people
5. Too much wasted effort (updates, reviews…)
6. The other project managers
7. Leadership and team members
4/17/2021 5
©norbert majerus consulting llc 2021
norbert majerus consulting llc
Learning PM From Toyota
Not much information about Toyota PM
Use of the Chief Engineer concept
Matrix-like organization
4/17/2021 6
©norbert majerus consulting llc 2021
norbert majerus consulting llc
Principles of Lean Project Management
• Get things right
• Remove Obstacles
• Right Organization
• Proper Change Management
• Keep the Good Things You Already Have
• Enhance traditional PM with lean thinking
• Implement Principles of Lean Project Management
• Understand the principles
• Engage the people who do the work
• Use what works for you
4/17/2021 7
©norbert majerus consulting llc 2021
norbert majerus consulting llc
Lean Project Management
• Get the things right
• Remove Obstacles
• Right Organization
• Proper Change Management
• Keep the Good things You Have
• Enhance Traditional PM with lean thinking
• Implement Principles of Lean Project Management
• Understand the principles
• Engage the people who do the work
• Use what works for you
4/17/2021 8
©norbert majerus consulting llc 2021
norbert majerus consulting llc
From
4/17/2021 9
R&D
Manufacturing
Sales
Distribution
©norbert majerus consulting llc 2021
norbert majerus consulting llc
To
4/17/2021 10
Project 2
Project 1
R&D
Manufacturing
Sales
Distribution
©norbert majerus consulting llc 2021
norbert majerus consulting llc
Matrix
4/17/2021 11
©norbert majerus consulting llc 2021
norbert majerus consulting llc
Lean Project Management
• Get the things right
• Remove Obstacles
• Right Organization
• Proper Change Management
• Keep the Good things You Have
• Enhance Traditional PM with lean thinking
• Implement Principles of Lean Project Management
• Understand the principles
• Engage the people who do the work
• Use what works for you
4/17/2021 12
©norbert majerus consulting llc 2021
norbert majerus consulting llc
Traditional Inspiration
•Working on the right stuff
•Goals/Contract
•Sponsor
•Risk Management
4/17/2021 13
©norbert majerus consulting llc 2021
norbert majerus consulting llc
Goodyear Results
• Before Lean – 50% business cases met
• After transformation: 100%
4/17/2021 14
©norbert majerus consulting llc 2021
norbert majerus consulting llc
Remedies
•Corporate strategy/deployment
•PVA – NPV (common denominator)
•Portfolio Management – projects affect
each other
•STANDARDS
•Alignment
4/17/2021 15
©norbert majerus consulting llc 2021
norbert majerus consulting llc
NPV
Net present value (NPV) is the difference between the
present value of cash inflows and the present value of cash
outflows over a period of time. NPV is used in capital
budgeting to analyze the profitability of a projected
investment or project.
4/17/2021 16
In this equation:
Ct = net cash inflow during the period t
Co = total initial investment costs
r = discount rate, and
t = number of time periods
©norbert majerus consulting llc 2021
norbert majerus consulting llc
Simple Standards
•Goal is the maximum value of the portfolio
•There is only so much market for traditional products
•Take the old product out
•Innovation increases the market (share)
•Diversify and balance (risk)
•Set targets for % revenue from new products
•Portfolio drives AOP (budgets)
•Engage everybody
4/17/2021 17
©norbert majerus consulting llc 2021
norbert majerus consulting llc
Goals
•CONTRACT
•MBO
•Forcing Strategy
•Inspirational Goals
•Catchball
4/17/2021 18
©norbert majerus consulting llc 2021
norbert majerus consulting llc
Catchball
… in a dodge ball
culture
Game
4/17/2021 19
People are accountable to
deliver on agreed goals
©norbert majerus consulting llc 2021
norbert majerus consulting llc
Lean Project Management
•Get the things right
• Remove Obstacles
• Right Organization
• Proper Change Management
•Keep the Good things You Have
• Enhance Traditional PM with lean thinking
•Implement Principles of Lean Project Management
• Understand the principles
• Engage the people who do the work
• Use what works for you
4/17/2021 20
©norbert majerus consulting llc 2021
norbert majerus consulting llc
Principles of Lean Project Management
• Know the cost (Time, Goals, Recources) - Flexible Targets
• Manage for flow and speed – fast is better than slow
• NO Waste
• Agile Risk Management
• Collaboration
• Manage Knowledge - PMO
• Visual Management
• Late start
• Concurrent work
• Standards
• Resource utilization
4/17/2021 21
©norbert majerus consulting llc 2021
norbert majerus consulting llc
Principles of Lean Project Management
• Know the cost of time, goals, recources - Flexible Targets
• Manage for flow and speed – fast is better than slow
• NO Waste
• Agile Risk Management
• Collaboration
• Manage Knowledge - PMO
• Visual Management
• Late start
• Concurrent work
• Standards
• Resource utilization
4/17/2021 22
©norbert majerus consulting llc 2021
norbert majerus consulting llc
This Photo by
Unknown
Author is
licensed
under CC BY-
SA
This Photo by
Unknown
Author is
licensed
under CC BY-
GOALS
TIME
BUDGET
This Photo by Unknown Author is
licensed under CC BY-SA
This Photo by
Unknown
Author is
licensed
under CC BY-
SA
GOALS
TIME
BUDGET
Flexible Management
4/17/2021 23
©norbert majerus consulting llc 2021
norbert majerus consulting llc
Agile CREATION PRINCIPLES
You know nothing about the
product until you start developing it
And it will change every day
norbert majerus consulting llc
Experiment in small steps
Allocate money in agile manner
© Copyright - norbert majerus consulting llc 2021
norbert majerus consulting llc
4/17/2021 26
©norbert majerus consulting llc 2021
norbert majerus consulting llc
Name function
or work to do
TO DO IN PROGRESS DONE
Time Period
Goal, deliverable ….
Quick Learning Cycles – SCRUM, sprints, agile …
• Work in very small steps, FAST – often
time limited steps
• Cross functionally from the beginning
• Retain flexibility through the process –
launch or pivot at any time
4/17/2021
27
©norbert majerus consulting llc 2021
Agile, scrum, scaled agile, sprints …
norbert majerus consulting llc
Agile - but not like this
© Copyright - norbert majerus consulting llc 2021
This Photo by Unknown Author is licensed under CC BY-SA-NC
norbert majerus consulting llc
Agile - but not like this
© Copyright - norbert majerus consulting llc 2021
This Photo by Unknown Author is licensed under CC BY-SA-NC
This Photo by Unknown Author is licensed
under CC BY-NC-ND
norbert majerus consulting llc
Follow the Risk Scale With Critical Questions
This Photo by Unknown Author is licensed under CC BY-SA
© Copyright - norbert majerus consulting llc 2021
Time
Risk
norbert majerus consulting llc
This Photo by Unknown Author is licensed under CC BY-SA
Pivot
Stay the course
Freeze
© Copyright - norbert majerus consulting llc 2021
norbert majerus consulting llc
Time
Risk
START
Launch
© Copyright - norbert majerus consulting llc 2020
Project Risk Assessment
INVEST
Success
assured
norbert majerus consulting llc
Goodyear Iterations
norbert majerus consulting llc
4/17/2021
34
10 Second Rule
10 sec rule
- Notice fast
- Address immediately
- Crossfunctional
- Problem solve if needed ©norbert majerus consulting llc 2021
norbert majerus consulting llc
Knowledge Management
4/17/2021 35
©norbert majerus consulting llc 2021
norbert majerus consulting llc
Matrix
4/17/2021 36
©norbert majerus consulting llc 2021
norbert majerus consulting llc
PMO Function
•Purpose of function
• Support Projects
• Develop/ Manage Knowledge
• Share/educate/coach
•PM’s dual report to technical directors and PM office
4/17/2021 37
©norbert majerus consulting llc 2021
norbert majerus consulting llc
Managing People in a Lean Manner
4/17/2021 38
©norbert majerus consulting llc 2021
norbert majerus consulting llc
Billy Taylor, Director NAT
Manufacturing
Ellis Jones, Plant
Manager Akron
Upside
Down
Leadership
4/17/2021 39
©norbert majerus consulting llc 2021
norbert majerus consulting llc
Leadership
*Inspired by unattributed graph
4/17/2021 40
©norbert majerus consulting llc 2021
norbert majerus consulting llc
Lean Leadership
4/17/2021 41
©norbert majerus consulting llc 2021
norbert majerus consulting llc
MY Story About Corporate Humility
Paul Akers – 2sec Lean
4/17/2021 42
©norbert majerus consulting llc 2021
norbert majerus consulting llc
Evolution of a Servant Leader
We pay you to solve your
problems
Here is the solution – go do it
I ask you questions and coach
you towards MY solution
>> A3 cookie trail
Responsible?
4/17/2021 43
This Photo by Unknown Author is licensed
under CC BY-SA-NC
©norbert majerus consulting llc 2021
norbert majerus consulting llc
Evolution of a Servant Leader
I coach you towards finding
your own solution
Let’s figure this out
together
I agree with your suggestion. You
are responsible - keep me informed
and I will support you
4/17/2021
44
©norbert majerus consulting llc 2021
norbert majerus consulting llc
A Good Lean Project Manager
•Leads with respect and humility
•Aligns the team behind the correct goals
•Removes roadblocks and helps team members
be successful
•Develops team members
4/17/2021 45
©norbert majerus consulting llc 2021
norbert majerus consulting llc
If your project
goes well, you are
not going fast
enough
4/17/2021 46
©norbert majerus consulting llc 2021
norbert majerus consulting llc
Contact Information
• Norbert Majerus
• norbert.majerus@gmail.com
• #330 801 3184
• norbert majerus consulting llc
4/17/2021 47
©norbert majerus consulting llc 2021

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Lean-project-management-lean-driven-innovation.pdf

  • 1. norbert majerus consulting llc Lean – Project Management 13 years experience with LEAN PM in the Goodyear Innovation Centers Norbert Majerus LPPDE 2021 4/17/2021 1 ©norbert majerus consulting llc 2021
  • 2. norbert majerus consulting llc • ALL PROJECTS • Increased focus on Product Development and Innovation Scope 4/17/2021 2 ©norbert majerus consulting llc 2021
  • 3. norbert majerus consulting llc Not So Lean PM Experience • My first PM class – no use for that here • My first big project – no help • We just call it …. – no support • The desire for control – the GANTT chart trap • The HERO – ambulance management • Goodyear first attempt – knew about Chrysler CE – academic consultant • Representing the customer – the strongest wins • Lead as if you have no power or authority • Largest functions managing crossfunctional projects .. Lack of collaboration • “Happy Team” syndrome – compromised products and encouraged team competition • Stage gate – implemented to kill projects but it created collaboration • PM Software – EXPENSIVE BAD PROCESS • Today: Right Organization and PMO – building and learning 4/17/2021 3 ©norbert majerus consulting llc 2021
  • 4. norbert majerus consulting llc 4/17/2021 ©norbert majerus consulting llc 2021 4
  • 5. norbert majerus consulting llc What are the Biggest Problems With PM 1. Project is late and/or over budget 2. Project did not deliver 3. Scope and other changes 4. Frustrated and overworked people 5. Too much wasted effort (updates, reviews…) 6. The other project managers 7. Leadership and team members 4/17/2021 5 ©norbert majerus consulting llc 2021
  • 6. norbert majerus consulting llc Learning PM From Toyota Not much information about Toyota PM Use of the Chief Engineer concept Matrix-like organization 4/17/2021 6 ©norbert majerus consulting llc 2021
  • 7. norbert majerus consulting llc Principles of Lean Project Management • Get things right • Remove Obstacles • Right Organization • Proper Change Management • Keep the Good Things You Already Have • Enhance traditional PM with lean thinking • Implement Principles of Lean Project Management • Understand the principles • Engage the people who do the work • Use what works for you 4/17/2021 7 ©norbert majerus consulting llc 2021
  • 8. norbert majerus consulting llc Lean Project Management • Get the things right • Remove Obstacles • Right Organization • Proper Change Management • Keep the Good things You Have • Enhance Traditional PM with lean thinking • Implement Principles of Lean Project Management • Understand the principles • Engage the people who do the work • Use what works for you 4/17/2021 8 ©norbert majerus consulting llc 2021
  • 9. norbert majerus consulting llc From 4/17/2021 9 R&D Manufacturing Sales Distribution ©norbert majerus consulting llc 2021
  • 10. norbert majerus consulting llc To 4/17/2021 10 Project 2 Project 1 R&D Manufacturing Sales Distribution ©norbert majerus consulting llc 2021
  • 11. norbert majerus consulting llc Matrix 4/17/2021 11 ©norbert majerus consulting llc 2021
  • 12. norbert majerus consulting llc Lean Project Management • Get the things right • Remove Obstacles • Right Organization • Proper Change Management • Keep the Good things You Have • Enhance Traditional PM with lean thinking • Implement Principles of Lean Project Management • Understand the principles • Engage the people who do the work • Use what works for you 4/17/2021 12 ©norbert majerus consulting llc 2021
  • 13. norbert majerus consulting llc Traditional Inspiration •Working on the right stuff •Goals/Contract •Sponsor •Risk Management 4/17/2021 13 ©norbert majerus consulting llc 2021
  • 14. norbert majerus consulting llc Goodyear Results • Before Lean – 50% business cases met • After transformation: 100% 4/17/2021 14 ©norbert majerus consulting llc 2021
  • 15. norbert majerus consulting llc Remedies •Corporate strategy/deployment •PVA – NPV (common denominator) •Portfolio Management – projects affect each other •STANDARDS •Alignment 4/17/2021 15 ©norbert majerus consulting llc 2021
  • 16. norbert majerus consulting llc NPV Net present value (NPV) is the difference between the present value of cash inflows and the present value of cash outflows over a period of time. NPV is used in capital budgeting to analyze the profitability of a projected investment or project. 4/17/2021 16 In this equation: Ct = net cash inflow during the period t Co = total initial investment costs r = discount rate, and t = number of time periods ©norbert majerus consulting llc 2021
  • 17. norbert majerus consulting llc Simple Standards •Goal is the maximum value of the portfolio •There is only so much market for traditional products •Take the old product out •Innovation increases the market (share) •Diversify and balance (risk) •Set targets for % revenue from new products •Portfolio drives AOP (budgets) •Engage everybody 4/17/2021 17 ©norbert majerus consulting llc 2021
  • 18. norbert majerus consulting llc Goals •CONTRACT •MBO •Forcing Strategy •Inspirational Goals •Catchball 4/17/2021 18 ©norbert majerus consulting llc 2021
  • 19. norbert majerus consulting llc Catchball … in a dodge ball culture Game 4/17/2021 19 People are accountable to deliver on agreed goals ©norbert majerus consulting llc 2021
  • 20. norbert majerus consulting llc Lean Project Management •Get the things right • Remove Obstacles • Right Organization • Proper Change Management •Keep the Good things You Have • Enhance Traditional PM with lean thinking •Implement Principles of Lean Project Management • Understand the principles • Engage the people who do the work • Use what works for you 4/17/2021 20 ©norbert majerus consulting llc 2021
  • 21. norbert majerus consulting llc Principles of Lean Project Management • Know the cost (Time, Goals, Recources) - Flexible Targets • Manage for flow and speed – fast is better than slow • NO Waste • Agile Risk Management • Collaboration • Manage Knowledge - PMO • Visual Management • Late start • Concurrent work • Standards • Resource utilization 4/17/2021 21 ©norbert majerus consulting llc 2021
  • 22. norbert majerus consulting llc Principles of Lean Project Management • Know the cost of time, goals, recources - Flexible Targets • Manage for flow and speed – fast is better than slow • NO Waste • Agile Risk Management • Collaboration • Manage Knowledge - PMO • Visual Management • Late start • Concurrent work • Standards • Resource utilization 4/17/2021 22 ©norbert majerus consulting llc 2021
  • 23. norbert majerus consulting llc This Photo by Unknown Author is licensed under CC BY- SA This Photo by Unknown Author is licensed under CC BY- GOALS TIME BUDGET This Photo by Unknown Author is licensed under CC BY-SA This Photo by Unknown Author is licensed under CC BY- SA GOALS TIME BUDGET Flexible Management 4/17/2021 23 ©norbert majerus consulting llc 2021
  • 24. norbert majerus consulting llc Agile CREATION PRINCIPLES You know nothing about the product until you start developing it And it will change every day
  • 25. norbert majerus consulting llc Experiment in small steps Allocate money in agile manner © Copyright - norbert majerus consulting llc 2021
  • 26. norbert majerus consulting llc 4/17/2021 26 ©norbert majerus consulting llc 2021
  • 27. norbert majerus consulting llc Name function or work to do TO DO IN PROGRESS DONE Time Period Goal, deliverable …. Quick Learning Cycles – SCRUM, sprints, agile … • Work in very small steps, FAST – often time limited steps • Cross functionally from the beginning • Retain flexibility through the process – launch or pivot at any time 4/17/2021 27 ©norbert majerus consulting llc 2021 Agile, scrum, scaled agile, sprints …
  • 28. norbert majerus consulting llc Agile - but not like this © Copyright - norbert majerus consulting llc 2021 This Photo by Unknown Author is licensed under CC BY-SA-NC
  • 29. norbert majerus consulting llc Agile - but not like this © Copyright - norbert majerus consulting llc 2021 This Photo by Unknown Author is licensed under CC BY-SA-NC This Photo by Unknown Author is licensed under CC BY-NC-ND
  • 30. norbert majerus consulting llc Follow the Risk Scale With Critical Questions This Photo by Unknown Author is licensed under CC BY-SA © Copyright - norbert majerus consulting llc 2021 Time Risk
  • 31. norbert majerus consulting llc This Photo by Unknown Author is licensed under CC BY-SA Pivot Stay the course Freeze © Copyright - norbert majerus consulting llc 2021
  • 32. norbert majerus consulting llc Time Risk START Launch © Copyright - norbert majerus consulting llc 2020 Project Risk Assessment INVEST Success assured
  • 33. norbert majerus consulting llc Goodyear Iterations
  • 34. norbert majerus consulting llc 4/17/2021 34 10 Second Rule 10 sec rule - Notice fast - Address immediately - Crossfunctional - Problem solve if needed ©norbert majerus consulting llc 2021
  • 35. norbert majerus consulting llc Knowledge Management 4/17/2021 35 ©norbert majerus consulting llc 2021
  • 36. norbert majerus consulting llc Matrix 4/17/2021 36 ©norbert majerus consulting llc 2021
  • 37. norbert majerus consulting llc PMO Function •Purpose of function • Support Projects • Develop/ Manage Knowledge • Share/educate/coach •PM’s dual report to technical directors and PM office 4/17/2021 37 ©norbert majerus consulting llc 2021
  • 38. norbert majerus consulting llc Managing People in a Lean Manner 4/17/2021 38 ©norbert majerus consulting llc 2021
  • 39. norbert majerus consulting llc Billy Taylor, Director NAT Manufacturing Ellis Jones, Plant Manager Akron Upside Down Leadership 4/17/2021 39 ©norbert majerus consulting llc 2021
  • 40. norbert majerus consulting llc Leadership *Inspired by unattributed graph 4/17/2021 40 ©norbert majerus consulting llc 2021
  • 41. norbert majerus consulting llc Lean Leadership 4/17/2021 41 ©norbert majerus consulting llc 2021
  • 42. norbert majerus consulting llc MY Story About Corporate Humility Paul Akers – 2sec Lean 4/17/2021 42 ©norbert majerus consulting llc 2021
  • 43. norbert majerus consulting llc Evolution of a Servant Leader We pay you to solve your problems Here is the solution – go do it I ask you questions and coach you towards MY solution >> A3 cookie trail Responsible? 4/17/2021 43 This Photo by Unknown Author is licensed under CC BY-SA-NC ©norbert majerus consulting llc 2021
  • 44. norbert majerus consulting llc Evolution of a Servant Leader I coach you towards finding your own solution Let’s figure this out together I agree with your suggestion. You are responsible - keep me informed and I will support you 4/17/2021 44 ©norbert majerus consulting llc 2021
  • 45. norbert majerus consulting llc A Good Lean Project Manager •Leads with respect and humility •Aligns the team behind the correct goals •Removes roadblocks and helps team members be successful •Develops team members 4/17/2021 45 ©norbert majerus consulting llc 2021
  • 46. norbert majerus consulting llc If your project goes well, you are not going fast enough 4/17/2021 46 ©norbert majerus consulting llc 2021
  • 47. norbert majerus consulting llc Contact Information • Norbert Majerus • norbert.majerus@gmail.com • #330 801 3184 • norbert majerus consulting llc 4/17/2021 47 ©norbert majerus consulting llc 2021