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Leadership
1
People Leadership
2
• What are some challenging situations
while handling people issues?
Team Think
Phases of a ‘Coaching Dialogue’
Preparation Enabling
Constructive
Feedback
Action
Planning
Follow-up
Preparing for Conversations
Self Analysis
Questionnaire
Strengths:
•What strengths do you have?
•What do you do better than anyone else?
•What unique resources do you have access to?
•What do people see in you as your strengths?
Opportunities:
•Where are the good opportunities
facing you?
•What are the interesting trends you are aware of?
Threats:
•What obstacles do you face?
•What is your competition
doing?
•Threats of future change
•Threat from your
weaknesses?
Weaknesses:
•What could you
improve?
•What should you avoid?
•What are the people
issues?
SWOT Analysis
7
Enabling Constructive Conversations
What are Interferences?
• There are external interferences:
– Projects
– Client issues
– Organization’s policies
• There are internal interferences:
– Thoughts
– Feelings
– Values
– Beliefs
– All of these create mindsets
Maslow's Hierarchy of Needs
10
Maslow,A.H.(1943).ATheoryofHuman
Motivation.PsychologicalReview,50(4),370-96.
• Feedback should be
structured in 3 parts:
1. What worked?
2. What did not work or
got stuck?
3. What should be done
differently?
• Sandwich Feedback
Effective Feedback
Action Planning and Follow-up
Leading People to Success

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Leading People to Success

  • 3. • What are some challenging situations while handling people issues? Team Think
  • 4. Phases of a ‘Coaching Dialogue’ Preparation Enabling Constructive Feedback Action Planning Follow-up
  • 7. Strengths: •What strengths do you have? •What do you do better than anyone else? •What unique resources do you have access to? •What do people see in you as your strengths? Opportunities: •Where are the good opportunities facing you? •What are the interesting trends you are aware of? Threats: •What obstacles do you face? •What is your competition doing? •Threats of future change •Threat from your weaknesses? Weaknesses: •What could you improve? •What should you avoid? •What are the people issues? SWOT Analysis 7
  • 9. What are Interferences? • There are external interferences: – Projects – Client issues – Organization’s policies • There are internal interferences: – Thoughts – Feelings – Values – Beliefs – All of these create mindsets
  • 10. Maslow's Hierarchy of Needs 10 Maslow,A.H.(1943).ATheoryofHuman Motivation.PsychologicalReview,50(4),370-96.
  • 11. • Feedback should be structured in 3 parts: 1. What worked? 2. What did not work or got stuck? 3. What should be done differently? • Sandwich Feedback Effective Feedback
  • 12. Action Planning and Follow-up

Editor's Notes

  1. Physiological Needs Physiological needs are those required to sustain life, such as: Air Water Food Sleep According to this theory, if these fundamental needs are not satisfied, then one will surely be motivated to satisfy them. Higher needs such as social needs and esteem are not recognized until one satisfies the needs basic to existence. Safety Needs Once physiological needs are met, one's attention turns to safety and security in order to be free from the threat of physical and emotional harm. Such needs might be fulfilled by: Living in a safe area Medical insurance Job security Financial reserves According to the Maslow hierarchy, if a person feels threatened, needs further up the pyramid will not receive attention until that need has been resolved. Social Needs Once a person has met the lower level physiological and safety needs, higher level motivators awaken. The first level of higher level needs are social needs. Social needs are those related to interaction with others and may include: Friendship Belonging to a group Giving and receiving love Esteem Needs After a person feels that they "belong", the urge to attain a degree of importance emerges. Esteem needs can be categorized as external motivators and internal motivators. Internally motivating esteem needs are those such as self-esteem, accomplishment, and self respect.  External esteem needs are those such as reputation and recognition. Some examples of esteem needs are: Recognition (external motivator)  Attention (external motivator)  Social Status (external motivator)  Accomplishment (internal motivator)  Self-respect (internal motivator) Maslow later improved his model to add a layer in between self-actualization and esteem needs: the need for aesthetics and knowledge. Self-actualization is the summit of Maslow's motivation theory. It is about the quest of reaching one's full potential as a person. Unlike lower level needs, this need is never fully satisfied; as one grows psychologically there are always new opportunities to continue to grow. Self-actualized people tend to have motivators such as: Truth Justice Wisdom Meaning Self-actualized persons have frequent occurrences of peak experiences, which are energized moments of profound happiness and harmony. According to Maslow, only a small percentage of the population reaches the level of self-actualization.