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Leadership Strategies for HR
Assignment 2
Type Your Name Here
BUS 302 - Management Concepts
1
Week 6 Assignment 2 - Instructions & Changes
Company’s Mission Statement (Question 1)
Explain why the HRM function is important to employee
management and labor relations (Question 2)
Explain 3–6 (4 only-change) leadership strategies that HR will
use for conflict management (#1), communication improvement
(#2), employee motivation (#3), and employee behavior
improvement (#4). Provide a rationale for your choices.
(Question 3)
Discuss how you plan to measure the effectiveness of each
leadership strategy. (Question 4)
References/Resources (3 must be included)
No Audio Recording. At least 100 words in each speaker note
You must have 12 to 15 slides in your presentation
(title/reference slides included).
Delete this entire slide after you have read the instructions. To
delete, select the slide on the left and press the delete button on
your computer.
2
Presentation Agenda _ Dr. D’s Example
PetVets’ Mission Statement
Explanation HR Function Importance to Employee Management
and Labor Relations
Conflict Management – Leadership Strategy #1
Communication Improvement – Leadership Strategy #2
Employee Motivation – Leadership Strategy #3
Employee Behavior Improvement – Leadership Strategy #4
Measure Effectiveness Plan
Your agenda slide here will introduce what you will be talking
about which are Question 1 through 4 in the assignment details.
Type the introduction information in the speaker note section
below. You can keep Questions 1 through 5 as bulleted agenda
items on this slide. You can summarize/paraphrase the
assignment questions. Please make sure you speaker notes have
at least 100 words to explain the key points you placed on each
slides. Look at my example agenda slide above, yours should be
similar and check out my speaker notes below. Yours should be
similar with your company name.
Good afternoon everyone! In this presentation, I will be
covering the following agenda items. First, I will provide you
will the mission statement of PetVets Company. Second, I will
explain why the HR function at PetVets Company is important
to employee management and labor relations. Third, I will
discuss a strategy that HR administrators at PetVets can use to
manage conflict in the workplace. Fourth, I provide strategy
(plan) HR administrators can use to improve communication at
the PetVets Company. Fifth, I will discuss another leadership
strategy that will help HR leaders improve employee
motivation. Sixth, I will discuss a leadership strategy that will
HR leaders can use to improve employee behavior. Lastly, I
discuss a plan that I will use to measure the effectiveness of all
four leadership strategy areas.
3
Your Company’s Mission Statement
Hint:Type the mission statement of the company on this slide.
Hint: A company’s mission statement will have the word
mission in it. It may say “Our mission is to… . – Delete this my
instructions/hints when you are done. Strayer’s Mission
Statement Example:
In the speaker note section here, write at least 100 words about
the mission statement. You can write the mission statement and
explain it with details and examples.
4
Explanation HR Function Importance to Employee Management
and Labor Relations
Hint: On this slide you will come up with some key terms,
phrases and short sentences that will explain why the HR
function is important to employee management and labor
relations.
Note: You will explain the strategy in full details in the speaker
notes below. Speaker notes must be at least 100 words
Delete my notes/hints from this slide when you ready to type in
your information and submit your work.
In the speaker note section here, write at least 100 wor ds
explain why the HR Function is important to employee
management and labor relations.
5
Leadership Strategy #1
Conflict Management
Hint: On this slide you will come up with some key terms,
phrases and short sentences that give a strategy (plan) that HR
can use manage conflicts in the workplace.
Note: You will explain the strategy in full details in the speaker
notes below. Speaker notes must be at least 100 words
Delete my notes/hints from this slide when you ready to type in
your information and submit your work.
In the speaker note section here, write at least 100 words about
the leadership strategy that the HR can use to manage conflict
in the workplace. Per the assignment, provide details and
examples to justify your answer.
6
Leadership Strategy #2
Communication Improvement
Hint: On this slide you will come up with some key terms,
phrases and short sentences that gives a solid strategy (plan)
that HR can use improve communication in the workplace.
Note: You will explain the strategy in full details in the speaker
notes below. Speaker notes must be at least 100 words
Delete my notes/hints from this slide when you ready to type in
your information and submit your work.
In the speaker note section here, write at least 100 words about
the leadership strategy that the HR can use to improve
communication in the workplace. Per the assignment, provide
details and examples to justify your answer.
7
Leadership Strategy #3
Employee Motivation
Hint: On this slide you will come up with some key terms,
phrases and short sentences that gives a solid strategy (plan)
that HR can use improve employee motivation in the workplace.
Note: You will explain the strategy in full details in the speaker
notes below. Speaker notes must be at least 100 words
Delete my notes/hints from this slide when you ready to type in
your information and submit your work.
In the speaker note section here, write at least 100 words about
the leadership strategy that the HR can use to improve employee
motivation in the workplace. Per the assignment, provide details
and examples to justify your answer.
8
Leadership Strategy #4
Employee Behavior
Hint: On this slide you will come up with some key terms,
phrases and short sentences that gives a solid strategy (plan)
that HR can use improve employee behavior in the workplace.
Note: You will explain the strategy in full details in the speaker
notes below. Speaker notes must be at least 100 words
Delete my notes/hints from this slide when you ready to type in
your information and submit your work.
In the speaker note section here, write at least 100 words about
the leadership strategy that the HR can use to improve employee
behavior in the workplace. Per the assignment, provide details
and examples to justify your answer.
9
Measure Effectiveness Plans
Leadership Strategy #1 – Conflict Management
Hint: On this slide, you can come up with some key terms,
phrases and short sentences that gives a solid plan on how you
will measure the effectiveness of the conflict management
leadership strategy you created for the company
Note: You will explain what HR will use to measure and how
HR will measure the effectiveness of this leadership strategy in
full details in the speaker notes section below. Speaker notes
must be at least 100 words.
Please – Delete my notes/hints from this slide when you ready
to write in your information and submit your work
In the speaker note section here, write at least 100 words about
how you plan to measure the effectiveness of the conflict
management leadership strategy you created. You will also
explain what tools HR could will use to measure the
effectiveness of the conflict management strategy you created.
10
Measure Effectiveness Plans
Leadership Strategies #2 – Communication Improvement
Hint: On this slide, you can come up with some key terms,
phrases and short sentences that gives a solid plan on how you
will measure the effectiveness of the communication
improvement leadership strategy you created for the company
Note: You will explain what HR will use to measure and how
HR will measure the effectiveness of this leadership strategy in
full details in the speaker notes section below. Speaker notes
must be at least 100 words.
Please – Delete my notes/hints from this slide when you ready
to write in your information and submit your work
In the speaker note section here, write at least 100 words about
how you plan to measure the effectiveness of the
communication improvement leadership strategy you created.
You will also explain what tools HR could will use to measure
the effectiveness of the communication improvement leadership
strategy you created.
11
Measure Effectiveness Plans
Leadership Strategies #3 – Employee Motivation
Hint: On this slide, you can come up with some key terms,
phrases and short sentences that gives a solid plan on how you
will measure the effectiveness of the employee motivation
leadership strategy you created for the company
Note: You will explain what HR will use to measure and how
HR will measure the effectiveness of this leadership strategy in
full details in the speaker notes section below. Speaker notes
must be at least 100 words.
Please – Delete my notes/hints from this slide when you ready
to write in your information and submit your work.
In the speaker note section here, write at least 100 words about
how you plan to measure the effectiveness of the employee
motivation leadership strategy you created. You will also
explain what tools HR could will use to measure the
effectiveness of the employee motivation leadership strategy
you created.
12
Measure Effectiveness Plans
Leadership Strategies #4 – Employee Behavior Improvement
Hint: On this slide, you can come up with some key terms,
phrases and short sentences that gives a solid plan on how you
will measure the effectiveness of the employee behavior
leadership strategy you created for the company
Note: You will explain what HR will use to measure and how
HR will measure the effectiveness of this leadership strategy in
full details in the speaker notes section below. Speaker notes
must be at least 100 words.
Please – Delete my notes/hints from this slide when you ready
to write in your information and submit your work
In the speaker note section here, write at least 100 words about
how you plan to measure the effectiveness of the employee
behavior leadership strategy you created. You will also explain
what tools HR could will use to measure the effectiveness of the
employee behavior leadership strategy you created.
13
References/Resources
Hint: On this slide, you need at least 3 solid references. You
can slide them on this slide. Please check out the Strayer
Writing Standards to get help with finding and citing sources at
https://library.strayer.edu/sws
No speakers notes on the reference slide, just cite your sources
on the slide.
Delete my instructions and hints from this slide when you ready
to write in your information and submit your work.
14
Running Head: INNOVATION AND CREATIVITY
1
INNOVATION AND CREATIVITY 7
Creating a Culture of Innovation and Creativity
Professor Dr. Daniels
Laquasha Vardaman
01/16/2021
Introduction
Creativity and innovation are essential in today’s business
world. The rampant growth of technology and increasing
innovation across the world calls for strategic business
management to match the current market requirements and offer
maximum satisfaction to customers. The success of any given
organization is defined according to the level of innovation and
access to technology the company has. Creativity and
innovation bring new ideas and production mechanisms, are
cost-effective and reliable and enhance the effectiveness in
service delivery. Employee creativity and innovation in
organizations is essential in ensuring new products meet
customer requirements. Companies employ youth staff who are
innovative to encourage diversification and risk trying new
things never done in the organization (Rothouse, 2018). This
essay will, therefore, detail the ideal organizational culture,
qualities, and employee characteristics, and leadership
attributes required to attain an innovative and creative
organization.
Creativity and innovation of employees enable organizations to
gain a competitive advantage over other companies that are yet
to establish innovation and technology as primary factors of
production. In the essay, I will assume the role of Human
Resources manager of Microsoft Corporation, a multinational
technology organization based in the United States of America
and headquartered in Redmond, Washington. Microsoft
manufactures and sells consumer electronics, computer
software, and personal computers and the company is well -
known across the world for software productions. Among the
popular software products include Microsoft Windows, Internet
Explorer, operating systems, and Edge web browser. Microsoft
is a world market leader because of the innovation and use of
technology by employees across the globe. The company has a
vast number of qualified, experienced, and technology-
conversant employees across its branches located in almost
every part of the world.
Employees Qualities and Characteristics
The ideal qualities and characteristics of Microsoft Corporation
employees are exceptional and beyond comparison. As the
organization’s mission statement states; “to empower every
person and every organization on the planet to achieve more,”
Microsoft corporation prioritizes innovation and encourages
employees to achieve more by adopting diversification and
taking risks to build themselves and help in achieving the
organizational goals and objectives. Microsoft values youth
empowerment because it reduces the poverty level and builds a
nation where everyone is dependent upon themselves. The
organization's mission statement: “to help people and businesses
throughout the world realize their full potential,” captures the
employees by providing an opportunity for them to exploit their
creative and innovative potential.
Microsoft’s company employees are exceptional and enable the
company to produce quality products and services and serve a
large customer base to satisfaction. The characters exhibited by
the employees that shape the creativity and innovative culture
include adequate knowledge and experience to perform various
tasks. All the employees in the company have passed through
quality education to acquire the knowledge and expertise
required in a technology organization. Vast knowledge of what
the industry entails is also of great significance to the
company’s management. The employees are quick to learn and
open to learning new ideas and techniques every day. Learning
never stops and Microsoft encourages employees to diversify
ideas and always try new things and introduce new products in
the market to match the technology world (Ishak, 2017).
Creative and innovative employees are assets for any given
company because they increase productivity, lower costs, and
enhance maximum satisfaction for customers. Microsoft
employees have a growth mindset and take every step as an
opportunity to knowing something new. The flexibility
characteristics enable the employees to learn new things within
and out of the line of duty to build the company and personal
brands too. Employee responsiveness to customer needs
cultivates a culture of innovation and creativity because
employees would always want to satisfy the customers. Other
employee characteristics that create an innovative and creative
culture in the organization include employee accountability, the
need to diversify and include new ideas in production and
service delivery, and ensuring quality and innovation within the
organization.
Background and Experience for Creativity and Innovation
Culture
Innovation is a combination of the environment and intrinsic
abilities. Innovations begin with improving what is available
within the vicinity but education and specialization play an
essential role in attaining creativity and innovativeness from a
tender age. Microsoft corporation leaders support the youth by
offering attachment and internship programs to nurture young
innovators and talents. The company also introduced programs
where they sponsor and absorb the most innovative students in
innovation competitions in both secondary schools and
universities. Adopting a young innovator and a person ready to
learn and practice more cultivates a culture of creativity and
innovation and encourages people to work hard towards
attaining an innovative country.
Company leaders are experienced and possess the required skills
and know-how to run a technology company in the world. The
experience to supervise, lead, and direct the employees is a
requirement for the company leaders in Microsoft Corporation.
The ideal background and experience needed for Microsoft
Corporation leaders are that leaders must have a technology-
based background and have passed a certain mark qualification.
Leaders are the face of any given organization and must portray
a good image by encouraging and supporting innovation by
introducing innovative programs that allow competition of the
workers. Leaders should be able to sell ideas, possess vast
knowledge of the field, portray willingness to take risks, and
fail and be able to identify serendipitous moments and take the
necessary actions.
Leadership Qualities
The employees should have the self-awareness qualities to be
good leaders. Self-awareness characteristics enable people to
discover and evaluate themselves depending on what they can
do best. People realize their potential and weaknesses and
improve their areas of need. The characteristic encourages
employees to work hard towards becoming a future leader. The
second quality employees should have is proper communication
skills. Communication is essential in any given organization and
the driver for all organizational activities. Employees must be
able to communicate their needs and want to the management
and so they would listen to the employee's views and ideas upon
becoming managers in the future. Effective leaders must portray
proper communication skills and exercise self-awareness.
Organizational Culture
Microsoft’s ideal organizational culture calls for innovation and
resilience among the workforce to meet customer needs by
manufacturing products that meet the demand in the market. The
company culture and tradition is to use technology and
innovativeness to move the transform the world and make work
easier for everyone in the world. Customer satisfaction and
continued innovativeness are the primary aspects of the
organizational culture. The organization defines the company’s
long-term goals and objectives or realizing a transformed world
where technology would play a vital role. Microsoft’s
organizational culture fosters creativity and innovation among
the employees by providing the necessary environment,
resources, and skills. Microsoft supports innovation because it
is a technology company that depends on innovation to operate
(Liedtke, 2020).
References
Ishak, W. (2017). Creating an innovation culture. McKinsey
Quarterly, 4.
Liedtke, C. A. (2020, September). Shaping Organizational
Culture. In Presented at the 12th Annual Advanced Strategic
Improvement Practices Conference.
Rothouse, M. J (2018). A Mindful Approach to Team Creativity
and Collaboration in Organizations: Creating a Culture of
Innovation.

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Leadership strategies for hr assignment 2 type your name here

  • 1. Leadership Strategies for HR Assignment 2 Type Your Name Here BUS 302 - Management Concepts 1 Week 6 Assignment 2 - Instructions & Changes Company’s Mission Statement (Question 1) Explain why the HRM function is important to employee management and labor relations (Question 2) Explain 3–6 (4 only-change) leadership strategies that HR will use for conflict management (#1), communication improvement (#2), employee motivation (#3), and employee behavior improvement (#4). Provide a rationale for your choices. (Question 3) Discuss how you plan to measure the effectiveness of each leadership strategy. (Question 4) References/Resources (3 must be included) No Audio Recording. At least 100 words in each speaker note You must have 12 to 15 slides in your presentation (title/reference slides included). Delete this entire slide after you have read the instructions. To delete, select the slide on the left and press the delete button on your computer. 2
  • 2. Presentation Agenda _ Dr. D’s Example PetVets’ Mission Statement Explanation HR Function Importance to Employee Management and Labor Relations Conflict Management – Leadership Strategy #1 Communication Improvement – Leadership Strategy #2 Employee Motivation – Leadership Strategy #3 Employee Behavior Improvement – Leadership Strategy #4 Measure Effectiveness Plan Your agenda slide here will introduce what you will be talking about which are Question 1 through 4 in the assignment details. Type the introduction information in the speaker note section below. You can keep Questions 1 through 5 as bulleted agenda items on this slide. You can summarize/paraphrase the assignment questions. Please make sure you speaker notes have at least 100 words to explain the key points you placed on each slides. Look at my example agenda slide above, yours should be similar and check out my speaker notes below. Yours should be similar with your company name. Good afternoon everyone! In this presentation, I will be covering the following agenda items. First, I will provide you will the mission statement of PetVets Company. Second, I will explain why the HR function at PetVets Company is important to employee management and labor relations. Third, I will discuss a strategy that HR administrators at PetVets can use to manage conflict in the workplace. Fourth, I provide strategy (plan) HR administrators can use to improve communication at
  • 3. the PetVets Company. Fifth, I will discuss another leadership strategy that will help HR leaders improve employee motivation. Sixth, I will discuss a leadership strategy that will HR leaders can use to improve employee behavior. Lastly, I discuss a plan that I will use to measure the effectiveness of all four leadership strategy areas. 3 Your Company’s Mission Statement Hint:Type the mission statement of the company on this slide. Hint: A company’s mission statement will have the word mission in it. It may say “Our mission is to… . – Delete this my instructions/hints when you are done. Strayer’s Mission Statement Example: In the speaker note section here, write at least 100 words about the mission statement. You can write the mission statement and explain it with details and examples. 4 Explanation HR Function Importance to Employee Management and Labor Relations Hint: On this slide you will come up with some key terms, phrases and short sentences that will explain why the HR function is important to employee management and labor relations. Note: You will explain the strategy in full details in the speaker notes below. Speaker notes must be at least 100 words Delete my notes/hints from this slide when you ready to type in your information and submit your work.
  • 4. In the speaker note section here, write at least 100 wor ds explain why the HR Function is important to employee management and labor relations. 5 Leadership Strategy #1 Conflict Management Hint: On this slide you will come up with some key terms, phrases and short sentences that give a strategy (plan) that HR can use manage conflicts in the workplace. Note: You will explain the strategy in full details in the speaker notes below. Speaker notes must be at least 100 words Delete my notes/hints from this slide when you ready to type in your information and submit your work. In the speaker note section here, write at least 100 words about the leadership strategy that the HR can use to manage conflict in the workplace. Per the assignment, provide details and examples to justify your answer. 6 Leadership Strategy #2 Communication Improvement Hint: On this slide you will come up with some key terms, phrases and short sentences that gives a solid strategy (plan) that HR can use improve communication in the workplace. Note: You will explain the strategy in full details in the speaker notes below. Speaker notes must be at least 100 words Delete my notes/hints from this slide when you ready to type in your information and submit your work.
  • 5. In the speaker note section here, write at least 100 words about the leadership strategy that the HR can use to improve communication in the workplace. Per the assignment, provide details and examples to justify your answer. 7 Leadership Strategy #3 Employee Motivation Hint: On this slide you will come up with some key terms, phrases and short sentences that gives a solid strategy (plan) that HR can use improve employee motivation in the workplace. Note: You will explain the strategy in full details in the speaker notes below. Speaker notes must be at least 100 words Delete my notes/hints from this slide when you ready to type in your information and submit your work. In the speaker note section here, write at least 100 words about the leadership strategy that the HR can use to improve employee motivation in the workplace. Per the assignment, provide details and examples to justify your answer. 8 Leadership Strategy #4 Employee Behavior Hint: On this slide you will come up with some key terms, phrases and short sentences that gives a solid strategy (plan) that HR can use improve employee behavior in the workplace. Note: You will explain the strategy in full details in the speaker notes below. Speaker notes must be at least 100 words Delete my notes/hints from this slide when you ready to type in your information and submit your work.
  • 6. In the speaker note section here, write at least 100 words about the leadership strategy that the HR can use to improve employee behavior in the workplace. Per the assignment, provide details and examples to justify your answer. 9 Measure Effectiveness Plans Leadership Strategy #1 – Conflict Management Hint: On this slide, you can come up with some key terms, phrases and short sentences that gives a solid plan on how you will measure the effectiveness of the conflict management leadership strategy you created for the company Note: You will explain what HR will use to measure and how HR will measure the effectiveness of this leadership strategy in full details in the speaker notes section below. Speaker notes must be at least 100 words. Please – Delete my notes/hints from this slide when you ready to write in your information and submit your work In the speaker note section here, write at least 100 words about how you plan to measure the effectiveness of the conflict management leadership strategy you created. You will also explain what tools HR could will use to measure the effectiveness of the conflict management strategy you created. 10 Measure Effectiveness Plans Leadership Strategies #2 – Communication Improvement Hint: On this slide, you can come up with some key terms, phrases and short sentences that gives a solid plan on how you
  • 7. will measure the effectiveness of the communication improvement leadership strategy you created for the company Note: You will explain what HR will use to measure and how HR will measure the effectiveness of this leadership strategy in full details in the speaker notes section below. Speaker notes must be at least 100 words. Please – Delete my notes/hints from this slide when you ready to write in your information and submit your work In the speaker note section here, write at least 100 words about how you plan to measure the effectiveness of the communication improvement leadership strategy you created. You will also explain what tools HR could will use to measure the effectiveness of the communication improvement leadership strategy you created. 11 Measure Effectiveness Plans Leadership Strategies #3 – Employee Motivation Hint: On this slide, you can come up with some key terms, phrases and short sentences that gives a solid plan on how you will measure the effectiveness of the employee motivation leadership strategy you created for the company Note: You will explain what HR will use to measure and how HR will measure the effectiveness of this leadership strategy in full details in the speaker notes section below. Speaker notes must be at least 100 words. Please – Delete my notes/hints from this slide when you ready to write in your information and submit your work. In the speaker note section here, write at least 100 words about
  • 8. how you plan to measure the effectiveness of the employee motivation leadership strategy you created. You will also explain what tools HR could will use to measure the effectiveness of the employee motivation leadership strategy you created. 12 Measure Effectiveness Plans Leadership Strategies #4 – Employee Behavior Improvement Hint: On this slide, you can come up with some key terms, phrases and short sentences that gives a solid plan on how you will measure the effectiveness of the employee behavior leadership strategy you created for the company Note: You will explain what HR will use to measure and how HR will measure the effectiveness of this leadership strategy in full details in the speaker notes section below. Speaker notes must be at least 100 words. Please – Delete my notes/hints from this slide when you ready to write in your information and submit your work In the speaker note section here, write at least 100 words about how you plan to measure the effectiveness of the employee behavior leadership strategy you created. You will also explain what tools HR could will use to measure the effectiveness of the employee behavior leadership strategy you created. 13 References/Resources Hint: On this slide, you need at least 3 solid references. You can slide them on this slide. Please check out the Strayer Writing Standards to get help with finding and citing sources at https://library.strayer.edu/sws
  • 9. No speakers notes on the reference slide, just cite your sources on the slide. Delete my instructions and hints from this slide when you ready to write in your information and submit your work. 14 Running Head: INNOVATION AND CREATIVITY 1 INNOVATION AND CREATIVITY 7 Creating a Culture of Innovation and Creativity Professor Dr. Daniels Laquasha Vardaman 01/16/2021
  • 10. Introduction Creativity and innovation are essential in today’s business world. The rampant growth of technology and increasing innovation across the world calls for strategic business management to match the current market requirements and offer maximum satisfaction to customers. The success of any given organization is defined according to the level of innovation and access to technology the company has. Creativity and innovation bring new ideas and production mechanisms, are cost-effective and reliable and enhance the effectiveness in service delivery. Employee creativity and innovation in organizations is essential in ensuring new products meet customer requirements. Companies employ youth staff who are innovative to encourage diversification and risk trying new things never done in the organization (Rothouse, 2018). This essay will, therefore, detail the ideal organizational culture, qualities, and employee characteristics, and leadership attributes required to attain an innovative and creative organization. Creativity and innovation of employees enable organizations to gain a competitive advantage over other companies that are yet to establish innovation and technology as primary factors of production. In the essay, I will assume the role of Human Resources manager of Microsoft Corporation, a multinational technology organization based in the United States of America and headquartered in Redmond, Washington. Microsoft manufactures and sells consumer electronics, computer software, and personal computers and the company is well - known across the world for software productions. Among the popular software products include Microsoft Windows, Internet Explorer, operating systems, and Edge web browser. Microsoft is a world market leader because of the innovation and use of technology by employees across the globe. The company has a vast number of qualified, experienced, and technology- conversant employees across its branches located in almost
  • 11. every part of the world. Employees Qualities and Characteristics The ideal qualities and characteristics of Microsoft Corporation employees are exceptional and beyond comparison. As the organization’s mission statement states; “to empower every person and every organization on the planet to achieve more,” Microsoft corporation prioritizes innovation and encourages employees to achieve more by adopting diversification and taking risks to build themselves and help in achieving the organizational goals and objectives. Microsoft values youth empowerment because it reduces the poverty level and builds a nation where everyone is dependent upon themselves. The organization's mission statement: “to help people and businesses throughout the world realize their full potential,” captures the employees by providing an opportunity for them to exploit their creative and innovative potential. Microsoft’s company employees are exceptional and enable the company to produce quality products and services and serve a large customer base to satisfaction. The characters exhibited by the employees that shape the creativity and innovative culture include adequate knowledge and experience to perform various tasks. All the employees in the company have passed through quality education to acquire the knowledge and expertise required in a technology organization. Vast knowledge of what the industry entails is also of great significance to the company’s management. The employees are quick to learn and open to learning new ideas and techniques every day. Learning never stops and Microsoft encourages employees to diversify ideas and always try new things and introduce new products in the market to match the technology world (Ishak, 2017). Creative and innovative employees are assets for any given company because they increase productivity, lower costs, and enhance maximum satisfaction for customers. Microsoft employees have a growth mindset and take every step as an opportunity to knowing something new. The flexibility characteristics enable the employees to learn new things within
  • 12. and out of the line of duty to build the company and personal brands too. Employee responsiveness to customer needs cultivates a culture of innovation and creativity because employees would always want to satisfy the customers. Other employee characteristics that create an innovative and creative culture in the organization include employee accountability, the need to diversify and include new ideas in production and service delivery, and ensuring quality and innovation within the organization. Background and Experience for Creativity and Innovation Culture Innovation is a combination of the environment and intrinsic abilities. Innovations begin with improving what is available within the vicinity but education and specialization play an essential role in attaining creativity and innovativeness from a tender age. Microsoft corporation leaders support the youth by offering attachment and internship programs to nurture young innovators and talents. The company also introduced programs where they sponsor and absorb the most innovative students in innovation competitions in both secondary schools and universities. Adopting a young innovator and a person ready to learn and practice more cultivates a culture of creativity and innovation and encourages people to work hard towards attaining an innovative country. Company leaders are experienced and possess the required skills and know-how to run a technology company in the world. The experience to supervise, lead, and direct the employees is a requirement for the company leaders in Microsoft Corporation. The ideal background and experience needed for Microsoft Corporation leaders are that leaders must have a technology- based background and have passed a certain mark qualification. Leaders are the face of any given organization and must portray a good image by encouraging and supporting innovation by introducing innovative programs that allow competition of the workers. Leaders should be able to sell ideas, possess vast knowledge of the field, portray willingness to take risks, and
  • 13. fail and be able to identify serendipitous moments and take the necessary actions. Leadership Qualities The employees should have the self-awareness qualities to be good leaders. Self-awareness characteristics enable people to discover and evaluate themselves depending on what they can do best. People realize their potential and weaknesses and improve their areas of need. The characteristic encourages employees to work hard towards becoming a future leader. The second quality employees should have is proper communication skills. Communication is essential in any given organization and the driver for all organizational activities. Employees must be able to communicate their needs and want to the management and so they would listen to the employee's views and ideas upon becoming managers in the future. Effective leaders must portray proper communication skills and exercise self-awareness. Organizational Culture Microsoft’s ideal organizational culture calls for innovation and resilience among the workforce to meet customer needs by manufacturing products that meet the demand in the market. The company culture and tradition is to use technology and innovativeness to move the transform the world and make work easier for everyone in the world. Customer satisfaction and continued innovativeness are the primary aspects of the organizational culture. The organization defines the company’s long-term goals and objectives or realizing a transformed world where technology would play a vital role. Microsoft’s organizational culture fosters creativity and innovation among the employees by providing the necessary environment, resources, and skills. Microsoft supports innovation because it is a technology company that depends on innovation to operate (Liedtke, 2020).
  • 14. References Ishak, W. (2017). Creating an innovation culture. McKinsey Quarterly, 4. Liedtke, C. A. (2020, September). Shaping Organizational Culture. In Presented at the 12th Annual Advanced Strategic Improvement Practices Conference. Rothouse, M. J (2018). A Mindful Approach to Team Creativity and Collaboration in Organizations: Creating a Culture of Innovation.