You have been promoted to District Manager of five new Dunkin Donuts locations. As District Manager, you will be responsible for structuring, staffing, and operating the new locations. Your paper will explain your chosen job design, organizational design, recruiting strategy and methods, and training and performance appraisal process for the new locations. You will organize your five-page paper with an introduction, sections on job design, organizational design, recruiting and selection, training and performance appraisals, and a conclusion.
Case Study Opening Your New Dunkin Donuts LocationsAssumption a.docx
1. Case Study: Opening Your New Dunkin Donuts Locations
Assumption and Context:
You have been the manager of a Dunkin Donuts store in the
Midwest for the past two years. The store is owned by a Dunkin
Donuts franchisee who owns 20 other Dunkin Donuts locations.
Your employer took an employee inventory and examined all
current employees. It has been noted by the owner that you have
a highly successful track record. You have been recognized for
doing an exceptional job staffing, leading, training, coaching,
and managing people. You have been recognized for
successfully managing all key components of your store and
have successfully managed key business drivers such as cash,
profits, growth, asset utilization and people. In regards to the
metrics that are used to measure their stores for sales, quality,
and customer service, your store is the top performing store in
their system.
Congratulations! You have just been promoted to District
Manager! The Dunkin Donuts franchisee sees your growth
potential and the growth potential in your geographic area. The
owner now has committed significant capital and plans to open
five new locations over the next two years. You will be given
complete autonomy, authority, and responsibility to structure,
staff, and operate these five new locations. You will be playing
a key role in this expansion for growth.
Assignment:
Prepare a five-page paper (excluding the title and reference
pages), including at least three scholarly sources, in addition to
the textbook, formatted according to APA style guidelines as
outlined in the Ashford Writing Center. In your paper, explain
your chosen job design, organizational design, your recruiting
strategy and methods, and your training and performance
appraisal process as the new District Manager for Dunkin
Donuts.
You must organize your paper using the following section
2. headings and include additional section headings as needed:
Introduction
Job Design
Organizational Design
Recruiting and Selection
Training and Performance Appraisals
Conclusion
Description
:
Total Possible Score
: 15.00
Organization: Introduction, Thesis Statement, and Conclusion
Total: 2.00
Distinguished - The paper is well organized with the
introduction that provides sufficient background on the topic,
thesis statement, and the conclusion that is logical, smoothly
flows from the body of the paper.
Proficient - The paper is organized with the introduction that
provides background on the topic, thesis statement, and the
conclusion that is logical but not quite smooth.
Basic - The paper is organized with the introduction and the
conclusion, but the introduction and/or the conclusion require
improvement.
Below Expectations - The paper is loosely organized with the
introduction and the conclusion, and the introduction and/or the
conclusion require much improvement.
Non-Performance - The introduction and the conclusion are
either nonexistent or lack the components described in the
assignment instructions.
Explains the Chosen Job Design
Total: 2.00
3. Distinguished - Provides a comprehensive and expertly crafted
explanation of the chosen job design that identifies the standard
approach to job design presented in chapter 3: (a) job analysis,
(b) job description and (c) job specification.
Proficient - Provides a complete job design. The work identifies
the standard approach to job design presented in chapter 3: (a)
job analysis, (b) job description and (c) job specification. The
job design is slightly underdeveloped.
Basic - Provides a limited job design. The work identifies some
of the standard approach to job design presented in chapter 3:
(a) job analysis, (b) job description and (c) job specification.
The job design is underdeveloped.
Below Expectations - Provides a poorly developed job design.
The work includes a few if any of the standard approach to job
design presented in chapter 3: (a) job analysis, (b) job
description and (c) job specification. The job design is
significantly underdeveloped.
Non-Performance - The explanation of the chosen job design is
either nonexistent or lacks the components described in the
assignment instructions.
Explains the Chosen Organizational Design
Total: 2.00
Distinguished - Provides a comprehensive explanation of the
chosen organizational design. Effectively applies course
concepts to this explanation.
Proficient - Provides an explanation of the chosen
organizational design. Applies course concepts, but the
organizational design is slightly underdeveloped.
Basic - Provides limited explanation of the chosen
organizational design. Somewhat applies course concepts. The
organizational design is underdeveloped.
Below Expectations - Provides a minimal explanation of the
chosen organizational design. Does not apply course concepts.
The organizational design is significantly underdeveloped.
4. Non-Performance - The explanation of the chosen
organizational design is either nonexistent or lacks the
components described in the assignment instructions.
Explains the Recruiting and Selection Methods
Total: 2.00
Distinguished - Provides a complete and thorough explanation
of the recruiting and selection methods. Effectively applies
course concepts to the explanation.
Proficient - Provides an explanation of the recruiting and
selection methods. Applies course concepts, but the explanation
is slightly underdeveloped.
Basic - Provides an explanation of the recruiting and selection
methods. Somewhat applies course concepts. The explanation is
underdeveloped.
Below Expectations - Attempts to provide an explanation of the
recruiting and selection methods; however does not apply
course concepts. The explanation is significantly
underdeveloped.
Non-Performance - The explanation of recruiting and selection
methods is either nonexistent or lacks the components described
in the assignment instructions.
Explains the Training and Performance Appraisal Process
Total: 2.00
Distinguished - Provides a comprehensive explanation of the
training and performance appraisal process. Effectively applies
course concepts to the explanation.
Proficient - Provides an explanation of the training and
performance appraisal process. Applies course concepts, but the
explanation is slightly underdeveloped.
Basic - Provides a limited explanation of the training and
performance appraisal process. Somewhat applies course. The
explanation is underdeveloped.
5. Below Expectations - Attempts to provide an explanation of the
training and performance appraisal process; however, does not
apply course concepts. The explanation is significantly
underdeveloped.
Non-Performance - The explanation of the training and
performance appraisal process is either nonexistent or fails to
provide an understanding of the training and performance
appraisal process.
Critical Thinking: Evidence
Total: 1.00
Distinguished - Employs persuasive and applicable information
from credible sources to develop an ample analysis or synthesis
of the topic. Viewpoints of experts are scrutinized thoroughly.
Proficient - Employs applicable information from credible
sources to develop an analysis of the topic.
Basic - Identifies applicable information from credible sources,
but may neglect the application of such information toward the
analysis of the topic.
Below Expectations - Presents information from external
sources, but such information may lack credibility and/or
relevance. Neglects to apply such information toward the
analysis of the topic.
Non-Performance - The assignment is either nonexistent or
lacks the components described in the instructions.
Reading: Analysis
Total: 1.00
Distinguished - Appraises tactics for relating ideas, text
structure, or other textual features in order to gain knowledge or
insight within and across texts and disciplines.
Proficient - Recognizes connections among ideas, text structure,
or other textual features to analyze how they support a
sophisticated understanding of the text as a whole.
6. Basic - Recognizes the connections among portions of a text in
considering how these connections contribute to a fundamental
understanding of the text as a whole.
Below Expectations - Makes an effort to recognize portions of a
text as needed to respond to inquiries posed in the assignment.
Non-Performance - The assignment is either nonexistent or
lacks the components described in the instructions.
Written Communication: Control of Syntax and Mechanics
Total: 1.00
Distinguished - Displays meticulous comprehension and
organization of syntax and mechanics, such as spelling and
grammar. Written work contains no errors and is very easy to
understand.
Proficient - Displays comprehension and organization of syntax
and mechanics, such as spelling and grammar. Written work
contains only a few minor errors and is mostly easy to
understand.
Basic - Displays basic comprehension of syntax and mechanics,
such as spelling and grammar. Written work contains a few
errors which may slightly distract the reader.
Below Expectations - Fails to display basic comprehension of
syntax or mechanics, such as spelling and grammar. Written
work contains major errors which distract the reader.
Non-Performance - The assignment is either nonexistent or
lacks the components described in the instructions.
Written Communication: APA Formatting
Total: 1.00
Distinguished - Accurately uses APA formatting consistently
throughout the paper, title page, and reference page.
Proficient - Exhibits APA formatting throughout the paper.
However, layout contains a few minor errors.
Basic - Exhibits limited knowledge of APA formatting
7. throughout the paper. However, layout does not meet all APA
requirements.
Below Expectations - Fails to exhibit basic knowledge of APA
formatting. There are frequent errors, making the layout
difficult to distinguish as APA.
Non-Performance - The assignment is either nonexistent or
lacks the components described in the instructions.
Written Communication: Page Requirement
Total: 0.50
Distinguished - The length of the paper is equivalent to the
required number of correctly formatted pages.
Proficient - The length of the paper is nearly equivalent to the
required number of correctly formatted pages.
Basic - The length of the paper is equivalent to at least three
quarters of the required number of correctly formatted pages.
Below Expectations - The length of the paper is equivalent to at
least one half of the required number of correctly formatted
pages.
Non-Performance - The assignment is either nonexistent or
lacks the components described in the instructions.
Written Communication: Resource Requirement
Total: 0.50
Distinguished - Uses more than the required number of
scholarly sources, providing compelling evidence to support
ideas. All sources on the reference page are used and cited
correctly within the body of the assignment.
Proficient - Uses the required number of scholarly sources to
support ideas. All sources on the reference page are used and
cited correctly within the body of the assignment.
Basic - Uses less than the required number of sources to support
ideas. Some sources may not be scholarly. Most sources on the
reference page are used within the body of the assignment.
8. Citations may not be formatted correctly.
Below Expectations - Uses an inadequate number of sources
that provide little or no support for ideas. Sources used may not
be scholarly. Most sources on the reference page are not used
within the body of the assignment. Citations are not formatted
correctly.
Non-Performance - The assignment is either nonexistent or
lacks the components described in the instructions.