Real Communication by Dan O'Hair and Mary Wiemann Chapter 9

1. Real Communication by Dan O’Hair and Mary Wiemann
LEADERSHIP
Saturday, November 12, 2011

2. INFLUENCE
other’s behavior or
thoughts
Saturday, November 12, 2011

3. POWER SOURCES
legitimate
coercive
reward
expert
referent
Saturday, November 12, 2011

4. MAY BE SHARED
several members of a
group divide the
power
take control of certain
tasks
draw from other
sources
Saturday, November 12, 2011

5. STYLES
directive leader
participative leader
supportive leader
achievement-oriented
leader
Saturday, November 12, 2011

6. EFFECTIVE LEADER
ethical
credible
knowledgeable
experienced
believable
respectable
Saturday, November 12, 2011

7. CULTURE
male vs. female
high vs. low context
Saturday, November 12, 2011

8. TRADITIONAL
APPROACH
men use the
command and
control with the
leader at the top
women think in
relationships
with the leader in
the center of the
web
Saturday, November 12, 2011

9. HIGH AND LOW
CONTEXT CULTURES
high-context
cultures make
suggestions
low-context
cultures might
impose or give
directives
Saturday, November 12, 2011

10. DECISIONS
cognitive forces
psychological forces
social forces
high vs. low context
Saturday, November 12, 2011

11. DECISION MAKING
identify and define the
problem
analyze the problem
brainstorm
pros and cons of idea
implement the solution
assess the results
Saturday, November 12, 2011

12. LEAD A MEETING
proper plan by making
decisions beforehand
clarify goals and
logistics
establish roles for
attendees
set an agenda
keep them on track
Saturday, November 12, 2011

13. MANAGE DISCUSSION
know the needs
confirm, correct, clarify
keep time
non-binding straw poll
watch the conflict
follow up with
decisions
Saturday, November 12, 2011

14. ASSESSING
decisions
goals
solutions
Saturday, November 12, 2011