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Le digital dans le
marketing aujourd'hui
Julien Ferla
Head of Digital - jferla@bgcom.ch
fudd
one


16
 97
b s di
 ae n


M nr u
 o te x
p oe so as
 rfsin l
20
f i n sa dp r n r
 re d n a t e s
An independently owned and run agency, b+g is part of one of the leading
worldwide networks of independent marketing communications agencies
50+
LOCATIONS
EUROPE, USA, ASIA
«to understand business,
you must understand people»

a closer look at the trends and
counter-trends that shape our
daily lives.
Acceleration:
to reach an audience of 50   million people it took radio 38 years,
television 13 years, internet 4 years, the iPod 3 years, facebook 2 years,
and it took the iPhone 3GS just 3 days to reach 1 million users...
Acceleration
               walking speed has
     in large cities,
increased by 20% in the last 10 years.
             David Bosshart, Gottlieb Dutweiler Institut, Swiss Retail Forum, Juin 2011.
Mobility
         46% of all food is consumed
in the USA,
out of home and 25% is consumed
                    while moving...
              David Bosshart, Gottlieb Dutweiler Institut, Swiss Retail Forum, Juin 2011.
Mobilité




                                        Internet
  Internet world population was 1 billion persons in
2005. It has   doubled within 5 years to reach
                   2 billion persons in 2010.     ITU
Globalization
25% of teenagers interact daily with
     peers living in other countries.
            Guy Loubry, « Generation Z », AMIN Conference, Anvers, Mai 2011
Cultural aggregation
Sales of «ethnic food » are expected to
            grow by 20% until 2014.
                          Nestlé Professional, 2011.
New ways of consuming
Next to «traditional online», new ways of « real

life retail » appear : Popup stores, Concept
stores, Virtual stores...
Roots and social membership
   The need to be part of a community that
  shares our personal values, experiences and
expectations is even higher in times of ever increased and
                              rapid changes and uncertainty.
The new seduction of «Local»
    Though still marginal, «Urban
                               farming» initiatives,
«slow food» approaches, direct sales from the
    farmer and other «community supported
       agriculture» initiatives  are all expressions of
             locavorism, a rising phenomenon.
              http://www.smallbizlabs.com/2010/05/urban-farming-continues-to-expand.html
                                                    http://en.wikipedia.org/wiki/Slow_Food
                                                    http://en.wikipedia.org/wiki/Locavores
the taste of      simpliciy...
« ...we
      see people beginning to cherish
simplicity. Yes, we have tasted simplicity and have been won
over ». The Food Channel
«Personalized messages on my mobile when I enter
        the shopping mall; electronic labels and RFID;
        Internet Drive-ins; online promotions; «self check
        out»; scanning tunnels...


Yes, but in the end, the shopping mall of
tomorrow is a mall with more butchers,
bakers, craftsmen who you know and you
can talk to...
and flexible opening hours!»

Sissigno Murgia - Director Coop Suisse romande
Forum de l’économie vaudoise, 23.11.2011
ever faster technological
revolutions, globalization,
aggregations, cosmopolitism,
increased mobility and
acceleration on one side...
...the need for communitarian
identification, aspirations to
simplicity, the new seduction
of local and «hand made », a
desire for more proximity, on
the other side... shape a
complex world.
what if...


internet, digital
technologies and sub-
sequent behaviours were
the main developments
shaping the history of
mankind since the
industrial revolution?
Let us forget about   «digital» as
being a new «discipline».

«Digital» is just a different way of
doing the same old things.
Tv is digital
Radio is digital
Print is digital
Posters are digital
POS is digital
Products are digital
today, everything has
 a «digital» dimension.

 and then again.... there is
 nothing like «digital» for
      the consumer.

there is nothing like «social
 media» for the consumer.
There is only life
youtube is about life
facebook is about life
gaming is life
using mobiles or
technology is life
it is not so much about
adding a new channel, but
about   understanding
the way everyone works and
lives today.
Be creative
Create experience
some examples
 of how we do
  this at b+g
we started @ 1996
1997
24'000 visitors
during the first year
2000
2004-2011
2012
18'000 visitors
   each month
Empower your customers
Bring them tool to express
themselves
1 chance de gagner !
Insérez la carte dans l'une des 5 bornes
                                  by




                Règlement sur mymetropole.ch
Transform the daily act of
buying with gamification
Create a unique feeling with
the brand with particular
content
Create a rare and amazing
experience and share it with
friends
it’s all about   experience
not only brand impression.
only 14% people trust advertising

but 92% trust peer recommendations
people hate advertising but
they love entertainment, they
love   content.
Brand content
-   storytelling
-   be part of it
-   local + technology
-   empower your customer

create life experience
Thank you for your
attention!
Julien Ferla
Head of Digital - jferla@bgcom.ch

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Le digital dans le marketing aujourd'hui

  • 1. Le digital dans le marketing aujourd'hui Julien Ferla Head of Digital - jferla@bgcom.ch
  • 2. fudd one 16 97 b s di ae n M nr u o te x p oe so as rfsin l 20
  • 3.
  • 4. f i n sa dp r n r re d n a t e s An independently owned and run agency, b+g is part of one of the leading worldwide networks of independent marketing communications agencies
  • 6.
  • 7. «to understand business, you must understand people» a closer look at the trends and counter-trends that shape our daily lives.
  • 8. Acceleration: to reach an audience of 50 million people it took radio 38 years, television 13 years, internet 4 years, the iPod 3 years, facebook 2 years, and it took the iPhone 3GS just 3 days to reach 1 million users...
  • 9. Acceleration walking speed has in large cities, increased by 20% in the last 10 years. David Bosshart, Gottlieb Dutweiler Institut, Swiss Retail Forum, Juin 2011.
  • 10. Mobility 46% of all food is consumed in the USA, out of home and 25% is consumed while moving... David Bosshart, Gottlieb Dutweiler Institut, Swiss Retail Forum, Juin 2011.
  • 11. Mobilité Internet Internet world population was 1 billion persons in 2005. It has doubled within 5 years to reach 2 billion persons in 2010. ITU
  • 12. Globalization 25% of teenagers interact daily with peers living in other countries. Guy Loubry, « Generation Z », AMIN Conference, Anvers, Mai 2011
  • 13. Cultural aggregation Sales of «ethnic food » are expected to grow by 20% until 2014. Nestlé Professional, 2011.
  • 14. New ways of consuming Next to «traditional online», new ways of « real life retail » appear : Popup stores, Concept stores, Virtual stores...
  • 15. Roots and social membership The need to be part of a community that shares our personal values, experiences and expectations is even higher in times of ever increased and rapid changes and uncertainty.
  • 16. The new seduction of «Local» Though still marginal, «Urban farming» initiatives, «slow food» approaches, direct sales from the farmer and other «community supported agriculture» initiatives  are all expressions of locavorism, a rising phenomenon. http://www.smallbizlabs.com/2010/05/urban-farming-continues-to-expand.html http://en.wikipedia.org/wiki/Slow_Food http://en.wikipedia.org/wiki/Locavores
  • 17. the taste of simpliciy... « ...we see people beginning to cherish simplicity. Yes, we have tasted simplicity and have been won over ». The Food Channel
  • 18. «Personalized messages on my mobile when I enter the shopping mall; electronic labels and RFID; Internet Drive-ins; online promotions; «self check out»; scanning tunnels... Yes, but in the end, the shopping mall of tomorrow is a mall with more butchers, bakers, craftsmen who you know and you can talk to... and flexible opening hours!» Sissigno Murgia - Director Coop Suisse romande Forum de l’économie vaudoise, 23.11.2011
  • 19. ever faster technological revolutions, globalization, aggregations, cosmopolitism, increased mobility and acceleration on one side...
  • 20. ...the need for communitarian identification, aspirations to simplicity, the new seduction of local and «hand made », a desire for more proximity, on the other side... shape a complex world.
  • 21. what if... internet, digital technologies and sub- sequent behaviours were the main developments shaping the history of mankind since the industrial revolution?
  • 22. Let us forget about «digital» as being a new «discipline». «Digital» is just a different way of doing the same old things.
  • 29. today, everything has a «digital» dimension. and then again.... there is nothing like «digital» for the consumer. there is nothing like «social media» for the consumer.
  • 35. it is not so much about adding a new channel, but about understanding the way everyone works and lives today.
  • 37. some examples of how we do this at b+g
  • 38. we started @ 1996
  • 39.
  • 40. 1997
  • 42. 2000
  • 44. 2012 18'000 visitors each month
  • 45.
  • 46. Empower your customers Bring them tool to express themselves
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  • 51. 1 chance de gagner ! Insérez la carte dans l'une des 5 bornes by Règlement sur mymetropole.ch
  • 52.
  • 53. Transform the daily act of buying with gamification
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  • 60. Create a unique feeling with the brand with particular content
  • 61.
  • 62. Create a rare and amazing experience and share it with friends
  • 63. it’s all about experience not only brand impression.
  • 64. only 14% people trust advertising but 92% trust peer recommendations
  • 65. people hate advertising but they love entertainment, they love content.
  • 66. Brand content - storytelling - be part of it - local + technology - empower your customer create life experience
  • 67. Thank you for your attention! Julien Ferla Head of Digital - jferla@bgcom.ch