The document provides a resume for Laura Bethany Taylor, formerly known as Bryan R. Buchleiter, outlining her experience in communications, marketing, and community management roles over the past 20 years, as well as her education and skills including expertise in Microsoft Office, communications, and event planning. Recent work history includes positions in home loan retention and litigation consulting, church community management and communications directing, and marketing and recruiting directing for an apartment company. The resume demonstrates a career focused on strategic communications and management.

1. Laura Bethany Taylor
(formerly known as Bryan R. Buchleiter)
PMB 252 Suite #208 1565 W Main St
Lewisville, TX. 75067
Mobile: 817.676.2739
tlaurabethany@gmail.com
My entrepreneurial spirit and a passion for community service combined with consistent and timely
execution have driven a career focused on communications and management. I can demonstrate
success through increased client satisfaction, measured improvement in personal and team production
and consistently reaching target production budgets and deadlines.
Education
Bachelor of Science, Communications
Dallas Baptist University
Skill Sets
• Advanced knowledge of Microsoft Office, Project, Visio and Adobe Creative Suite.
• Written and verbal communication skills can be demonstrated in print, on-line, radio and video publications.
• Specific strengths include communication, strategic planning, ideation (conceptualization) to execution and
analyzing context.
Career Highlights
• Management – I have managed budgets in excess of $100K, with full-time, part-time and volunteer staff as
well as subject matter consultants. Project focus includes many disciplines including organizational
development, e-commerce, media solutions, and training/personnel development.
• Marketing Communications - I excel at developing and producing sales collateral, internal corporate
newsletters, client focused (business to business) communications, web content, public relations and
corporate image tools. I can also effectively engage social media as a marketing and public relations power
tool.
• Event Planning – I have extensive experience in full cycle event planning including venue selection,
contract negotiation, travel planning, menu selection and catering, media management, guest registration
and merchandising. Event types have included training, corporate retreats, trade shows, entertainment and
community outreach.
Experience
Litigated Home Retention Consultant - Ocwen Loan Servicing August 2013 - March 2015
• This position requires me to manage a portfolio of 300-500 loans representing over $3 million in litigation
and potential liabilities.
• Working with outside counsel, I provide viable settlement options to pending litigations ranging from city
code violations to contested foreclosures.
• High settlement rates, counsel's satisfaction, lower than average turn-around times and overall company
savings in litigation costs all show my effectiveness in this position.
Home Retention Consultant - Homeward/Ocwen November 2012 – August 2013
• As an HRC I assisted home owners with modification and foreclosure alternatives including Home
Affordable Modification Program, Home Affordable Unemployment Program, short sales, deed-in-lieu of
foreclosure, and other modification options.
• I extensively used written and verbal communication skills for direct borrower and interdepartmental
communication.

2. • Expanding my expertise in Microsoft Excel, I developed spreadsheets to track loans, manage pipelines
and evaluate loans for initial qualification.
• All established goals and quotas were consistently exceeded.
Dir. of Community – Redeemer Church July 2011 – August 2012
• This was a church planting initiative where I managed volunteers, coordinated special events and large
weekly meetings including booking musicians, coordinating venue preparation, developing media and
giving live presentations.
• I developed content and managed communications for weekly small group meetings.
• I developed and deployed the overall communications strategy to convey the vision of the organization
and maximize community impact.
Dir. of Communications – Scott Huggins Companies July 2008 – May 2009
• As part of this start-up energy services business, I used my experience and skillets to maximize exposure
through media presence, trade show strategy and web content development, including news and video
editing.
• In the process, electronic newsletter circulation was increases by more than 300%, primarily through
search engine optimization, the use of ad-words, social media and trade show presence.
Dir. of Marketing/Recruiting/Training – Apartment Life, Inc. August 2002 – October 2007
• I coordinated the skills print designers, web-developers, radio and video producers and research
consultants.
• I managed researched projects to gauge client satisfaction and analyzed data to recommend specific
paths to improved performance
• I conceived and implemented a program using telemarketing to expand partnerships within specific
communities across the nation, and produced corporate imaging and collateral materials.
• I directed a team of subject matter experts to improve new associate training through the use of live
seminars with interactive media and on-line training including a train-the-trainer and leadership modules.
Finally, I planned and hosted weekly, monthly and annual community events for residents of apartment
communities in North Dallas.
Select consulting and self-directed projects August 1999 - October 2012
• Not-For-Profit – managed projects and promotions, planned and executed events, developed audio/visual
solutions and scheduled media buys for various churches and not-for-profit organizations.
• Advertising Specialties – provided creative consulting with multiple ad-specialty distributors for clients
branding, marketing initiatives and trade show strategy
• Commercial Real Estate – developed property leasing collateral for management companies including
Transwestern, Beer Wells and Greystar; projects include media buys, development of printed materials,
photography and vendor management for various specialized marketing collateral
• Manufacturing – assisted High Country Archery with development of web presence and rebuilding dealer
network through e-newsletter development and distribution, business to business contact, and product
demonstration
References and work samples available on request