Consumer satisfaction and meeting demand happen to be some of the major factors that influence the growth of an industry. Nowadays, it is becoming increasingly common for consumers to be highly aware of what they require. As a result, the industry now has to cater to each consumer in a way that appears quite customized.

1. Lars Winkelbauer – Use of
technology in a consumer-centric
approach

2. Consumer satisfaction and meeting demand happen to be
some of the major factors that influence the growth of an
industry. Nowadays, it is becoming increasingly common for
consumers to be highly aware of what they require. As a result,
the industry now has to cater to each consumer in a way that
appears quite customized.

3.  Lars Winkelbauer states that changes are being made to
ensure that the way in which services are offered is not only
quite efficient but also easy. It has been seen that the easier
and more attractive the approaches, the better consumers
like to engage. It is due to this that the concept of creating an
experience has also taken the forefront, adding to the
challenge.
 The current advances in technology are playing a significant
role when it comes to ensuring that a business offers the best
possible services to its consumers in the following ways.

4. Added Efficiency
The current approach to technology ensures that a service is
offered efficiently in the given frame of time. It allows for an
increase in engagement and an improved overall experience in
seeking the service.

5. Time-efficient approach
A lot of the services that are currently offered are optimized in a
way such that they take less time. This allows for an increased
number of consumers to interact and engage with the service
provided.

6. Increased range
Numerous services that are now provided by the industries are
planned in a way such that multiple people can engage at the
same time, when seeking it through digital resources.
A sustainable approach
Sustainability is now a major influencing factor across different
industries. It is so because people are now aware of the need to
keep things environmentally friendly. Lars Winkelbauer states
that industries are now acknowledging the need for the change
and bringing about infrastructure and products that favor
environmental well-being.

7. Ways of payment
A lot of older services created issues when it came to accepting
payment. The format, the various platforms, and the modes of
payment could lead to much confusion. However, now, with the
improvement in the technological approach, numerous changes
have been brought about. numerous platforms across the
internet, besides the various applications and associated
cashless opportunities, allow for a seamless experience when it
comes to payment.

8. Accessibility
People can now avail of a range of services from the comfort of
their own homes. With the click of just a few options on mobile
devices, customers can explore a variety of the products that
they seek.
Energy Efficiency
Various businesses are now conscious of the impact of their
services. It is as a result of this that active measures are being
taken to reduce the overall carbon footprint. Practices are also
being implemented to ensure that energy is used efficiently.

9. Conclusion
Conclusion
Things across the globe are increasingly changing, all thanks to the
advancement in technology. Things are being implemented in a way
that they can make things easier and memorable for their customers.
SOURCE CREDIT -
https://larswinkelbauerai.wordpress.com/2024/04/05/lars-
winkelbauer-use-of-technology-in-a-consumer-centric-approach/

10. THANK YOU FOR WATCHING